The Magic of Mentoring
By Mpi Learning - Professional Learning And Development Provider
In this course you will understand what mentoring is about, understand your roles in the process. Gain self-insight into your own interpersonal style and way of relating to others that may affect mentoring interactions.
OVERVIEW -------------------------------------------------------------------------------- There are many companies that have designed a creative environment for their employees to help them relax and spark creative thinking to enhance the performance of the people working in the organisation. The creative way help boost the mind of the employees and thereby generate a positive attitude. This course will help organizations to do regular brainstorming sessions when working on a project to allow employees to contribute and build on a project. This will create an immense engagement as their team members are involved in the creative process.
In the modern work environment, managers and leaders must treat all colleagues with respect, including those who are challenging. Understanding the causes of difficult behaviour and being self-aware are crucial for creating a fair and inclusive workplace. This training session equips participants with the knowledge and communication tools to manage and overcome difficult behaviours effectively. This course is available to book for delivery in-house for your organisation and people exclusively, for either a half or full days training workshop. Prices are dependent on size of group ranging from a minimum of 4 to a maximum of 12 delegates. If you have a smaller number of delegates the Puritas 1:1 Leadership Coaching Programme is recommended.
Managing Conflict
By Mpi Learning - Professional Learning And Development Provider
The ability to effectively manage conflict is a core competency in the 21st-century workplace.
Professional Sales Programme
By Mpi Learning - Professional Learning And Development Provider
Our suite of modules are based around helping the customer to buy and enabling salespeople to maximise their conversations with their customers.
Customer Service
By Mpi Learning - Professional Learning And Development Provider
Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.
Confident Career Conversations - CV Writing & Interview Skills
By Mpi Learning - Professional Learning And Development Provider
This course is for anyone wishing to understand their strengths and development areas and those who are seeking assistance to progress their careers and convey their abilities confidently.
The keys to success to continuous improvement
By Beyond Satisfaction - Customer service Training
If you want to improve your or your team ability to have the best approach to personal development, feel free to check out my Training course focusing on continuous improvement.
Effective Strategic Leadership
By Leadership Management International (LMI) UK
Every organisation needs leaders who can think and act strategically. This program will help you clarify: Why you exist (strategic purpose) Where you are now (strategic assessment) Where you want to go (strategic development) How to get there (strategic execution)
Delivering the best customer care when dealing with clients
By Beyond Satisfaction - Customer service Training
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.
