67042 Courses

Personal organisation is about having systems and disciplines that help you make the most of your time at work. These six course tutorials set out to assist you, in improving the positive behaviours within your personal organisation. Learning to develop these abilities will make a considerable improvement in your personal efficiency and productivity.

Move resource Change is an inevitable part of life. Nothing remains static and the way we respond to change varies from individual to individual. Approximately one half of the population resists it, while the other half welcomes it. This course examines the change management process and the ways in which an understanding of the causes of resistance can be turned to positive advantage in meeting organisational objectives.

This course examines the ability to plan and control the allocation of work within team members in order to maximise resources. Good delegation is based on clear objectives, regular reviews and sound feedback. It shows how delegation can provide a sound basis on which to improve productivity, engender ownership and responsibility whilst fostering individual growth and development.

Your work personality brings together all those parts of you that have an influence on your performance at work. This course examines those qualities of your personality that you consistently demonstrate in your work and by which you become known by your colleagues. The main issue is whether you possess and use those positive qualities normally associated with good performance.

This course looks at the step-by-step process of decision making from problem definition to implementation. It highlights the importance of qualitative information in decision judgement and the impact of unstructured decisions. It emphasises that judgement takes a higher priority when the impact of the decision is greater, more complex or the potential risk is higher.

This course looks at the ability to plan and control the decision making process so that better quality decisions are made at the right time. Decision-making is often a team process and high quality decisions are very much dependent on team involvement and commitment.

People are a vital element in any organisation and managing and leading people is critically important for every manager. This course describes the key people management skills that contribute fully to organisational effectiveness.

Each team has a unique 'team personality' made up from the individuals that form it. It is this aspect that determines how effectively the team works together, the quality of their performance and what they are capable of achieving. This course looks at how teams work together to achieve common results, referred to as team objectives. Effective teams have a common 'team spirit' which directly impacts on their results.

An interesting aspect of job knowledge is that the majority of people believe they understand their job until they are asked to explain it. This course sets out to examine your professional, specialist or expert knowledge and understanding that are especially required in your job.

Managers and leaders use power every day, many feel reluctant to use it or even to admit that it is part of their job. However, using power effectively is an important skill and by developing influencing techniques can lead to increased effectiveness in a team. This course describes the sources of power and strategies and assesses your abilities in line with these. Power should contribute to organisational goals, respect human rights and conform to standards of equality and justice.