> An accredited qualification to prepare supervisors and team leaders for a
> future management role.
This programme gives Team Leaders & Managers the skills, disciplines and
confidence to manage their team effectively and add a great deal more value to
the organisation - where they have to apply their learning in order to achieve
the highly coveted ILM qualification.
In order for a business to obtain maximum results, it is important that
employees are motivated and supported in their job roles. It is the
responsibility of the team leader or supervisor to lead their team effectively
and present feedback to management. This 3-day programme will guarantee to boost
your performance as a team leader and help you make the transition from working
in a team to leading a team.
We use a combination of theory and practical to help you develop yourself, and a
toolkit of resources to use in the workplace. This is an internationally
accredited course which not only carries kudos but it ensures you apply the
learning back into the workplace for an immediate impact.
All of our ILM Programmes are provided in partnership with BCF Group Limited
[https://www.thebcfgroup.co.uk/management-training/ilm-level-2-award-in-leadership-and-team-skills.php],
which is the ILM Approved Centre we deliver under.
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Course Syllabus
The syllabus of the ILM Level 2 Award in Leadership and Team Skills course is
split into three main modules, covering the following:
Module One
Developing Yourself as a Team Leader
* Learning the various roles, functions and responsibilities of a team leader -
depending on workplace
* Recognising limits of authority and accountability, and how these are defined
* Developing personal skills and abilities for effective team leading
* Using reflective learning skills to improve performance
* Identifying areas of strength and possible improvement
* Finding ways of obtaining feedback from others
* Receiving and responding positively to feedback
Module Two
Workplace Communications
* Learning stages in the communication process
* Consideration of the recipient's needs
* Spotting barriers to communication and how to overcome them
* Establishing a range of direct communication methods relevant to the team
* Collating a range of direct communication methods relevant to people outside
own area of responsibility. This includes written, telephone, e-mail and
face-to-face
* Recognising the aspects of face-to-face communication, including appearance,
impact, body language
* Realising the importance of succinct and accurate records of one-to-one oral
communication
* Reasons for maintaining records of one-to-one communication (e.g. potential
disciplinary or legal issues)
Module Three
Managing Yourself
* Setting SMART objectives and using them to prioritise own actions
* Learning simple time management techniques
* Developing an awareness of own skills and abilities
* Giving yourself personal objectives in relation to team objectives
* Developing flexibility and responding to daily changing circumstances
* Diagnosing the causes and impacts of stress at work
* Identifying symptoms of stress in yourself
* Knowing the implications of stress for workplace and non-work
activities/relationships
* Developing simple stress management techniques
* Available sources of support
* Action planning and review techniques
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ACCREDITATION
As with all ILM accredited programmes, participants will need to complete the
post-programme activity in order to achieve their full ILM Level 2 Award in Team
Leading. This element is designed to show to ILM that you are able to apply what
you have learned in the workplace.
WHO IS IT FOR?
This programme is ideal for practising or aspiring team leaders, in any industry
sector, who is looking to gain a solid foundation or develop their existing
skills as a team leader.
This internationally recognised course will give you a solid understanding of
what is needed to be a successful team leader, how to delegate, motivate and how
to implement these skills in to your work place.
WHAT WILL I LEARN?
At the end of the course, successful candidates will:
* Have a good understanding of the team leader role
* Apply a range of effective communication skills to overcome barriers
* Know how to motivate, build confidence and gain the best from their teams
* Identify, build and encourage effective team behaviours
* Apply practical skills and knowledge to be transferred to the workplace
* Gain an internationally recognised qualification
WHAT IS REQUIRED?
There are no formal entry requirements, but participants will normally be either
practising or aspiring team leaders, with the opportunity to meet the assessment
demands and have a background that will enable them to benefit from the
programme.
SCHEDULED COURSES
Unfortunately this course is not one that is currently scheduled as an open
course, and is only available on an in-house basis. For more information about
running this course in-house at your premises, please contact us for more
information.