33 Service Helpdesk & Technical Support courses

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Are you looking to enhance your Service Helpdesk & Technical Support Skills and make yourself a valuable asset in today's job market? Look no further, because our online course is designed to help you achieve just that! Our Service Helpdesk & Technical Support Skills course is ideal for professionals who want to enhance their existing skill set, beginners who want to kickstart their career, or even freelancers who want to start a new business on housekeeping. With this course, you'll gain practical knowledge and skills that are essential for anyone working in customer service and technical support. Learning Outcome of Service Helpdesk & Technical Support: * Effective communication skills: Learn how to communicate clearly and effectively with customers and colleagues. * Phone etiquette: Master the art of answering and making calls, and build a positive rapport with customers. * Active listening: Learn how to listen actively and respond appropriately to customer needs. * Problem-solving: Develop problem-solving skills to help you quickly and effectively resolve customer issues. * Organisational skills: Learn how to manage your workload and stay organised in a fast-paced work environment. * Customer relationship management: Learn how to build and maintain strong customer relationships over time. * Business writing skills: Develop effective business writing skills to create clear, concise, and professional written communications. This Service Helpdesk & Technical Support Skills Bundle Consists of the following Premium courses: * Course 01: Service Helpdesk & Technical Support Course * Course 02: IT Support Technician Training * Course 03: Email Writing Training * Course 04: Workplace Safety * Course 05: Dealing With Difficult People Training Course * Course 06: Document Control * Course 07: GDPR * Course 08: Level 2 Microsoft Office Essentials * Course 09: Minute Taking Essentials Level 2 * Course 10: Workplace Confidentiality * Course 11: Customer Relationship Management Service Helpdesk & Technical Support Skills Curriculum of Service Helpdesk & Technical Support Skills Bundle Course 01: Service Helpdesk & Technical Support Course * Module 01: Managing Interoffice Calls and Voicemail * Module 02: Aspects of Phone Etiquette * Module 03: Business Telephone Skills * Module 04: Building Rapport Over the Phone * Module 05: Inbound and Outbound Calls * module 06: Active Listening and Managing Tough Callers * Module 07: Mail Services and Shipping * Module 08: Intra Organisation Dealings * Module 09: Problem Solving over the Phone * Module 10: Record Keeping and Filing Systems * Module 11: Business Writing Skills * Module 12: Organisational Skills * Module 13: Communication Skills * Module 14: Customer Relationship Management * Module 15: Effective Planning and Scheduling * Module 16: Invoicing/Petty Cash How will I get my Certificate? After successfully completing the Service Helpdesk & Technical Support Skills course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. * PDF Certificates: Free (Previously it was £10*11= £110) * Hard Copy Certificates: Free (Previously it was £20*11= £220) So, enrol now in this Service Helpdesk & Technical Support Skills course to advance your career! CPD 140 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? Service Helpdesk & Technical Support Skills Anyone from any background can enrol in this Service Helpdesk & Technical Support Skills bundle. REQUIREMENTS Service Helpdesk & Technical Support Skills Our Service Helpdesk & Technical Support Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. CAREER PATH Service Helpdesk & Technical Support Skills Having these various expertise will increase the value in your CV and open you up to multiple job sectors. CERTIFICATES CERTIFICATE OF COMPLETION Digital certificate - Included

Dive into the realm of 'Service Helpdesk & Technical Support' with our comprehensive course, designed meticulously for those keen on mastering the nuances of telecommunication in the business world. As the digital age sweeps across industries, the ability to maintain effective telephonic relationships stands paramount. Whether it's managing interoffice communications, ensuring proper phone etiquette, or solving dilemmas over the call, this course lays down a roadmap, paving your way to be the linchpin in any organisation's communication chain. Learning Outcomes * Acquire proficiency in managing both inbound and outbound telephonic communications. * Understand and implement superior telephone etiquette and rapport-building techniques. * Develop the ability to address challenging callers through active listening and effective problem-solving methods. * Master organisational, record-keeping, and business writing proficiencies to streamline operations. * Enhance customer relationships with tailored strategies and effective planning. WHY BUY THIS SERVICE HELPDESK & TECHNICAL SUPPORT COURSE COURSE? 1. Unlimited access to the course for forever 2. Digital Certificate, Transcript, student ID all included in the price 3. Absolutely no hidden fees 4. Directly receive CPD accredited qualifications after course completion 5. Receive one to one assistance on every weekday from professionals 6. Immediately receive the PDF certificate after passing 7. Receive the original copies of your certificate and transcript on the next working day 8. Easily learn the skills and knowledge from the comfort of your home CERTIFICATION After studying the course materials of the Service Helpdesk & Technical Support Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. WHO IS THIS SERVICE HELPDESK & TECHNICAL SUPPORT COURSE COURSE FOR? * Individuals keen on spearheading telecommunication efforts within a corporate setting. * Aspiring customer service representatives aiming for excellence in their roles. * Managers seeking to refine their team's telecommunication procedures and protocols. * Entrepreneurs wanting to establish robust communication lines in their ventures. * Any professional eager to augment their telephone-based interaction skills. PREREQUISITES This Service Helpdesk & Technical Support Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Service Helpdesk & Technical Support Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. CAREER PATH * Helpdesk Technician: £20,000 - £26,000 * Technical Support Specialist: £25,000 - £32,000 * Customer Service Representative: £18,000 - £24,000 * Communication Coordinator: £23,000 - £29,000 * Customer Relationship Manager: £30,000 - £40,000 * Telecommunication Specialist: £28,000 - £35,000 COURSE CURRICULUM Module 01: Managing Interoffice Calls and Voicemail Managing Interoffice Calls and Voicemail 00:11:00 Module 02: Aspects of Phone Etiquette Aspects of Phone Etiquette 00:32:00 Module 03: Business Telephone Skills Business Telephone Skills 00:20:00 Module 04: Building Rapport Over the Phone Building Rapport Over the Phone 00:25:00 Module 05: Inbound and Outbound Calls Inbound and Outbound Calls 00:17:00 Module 06: Active Listening and Managing Tough Callers Active Listening and Managing Tough Callers 00:29:00 Module 07: Mail Services and Shipping Mail Services and Shipping 00:26:00 Module 08: Intra Organisation Dealings Intra Organisation Dealings 00:36:00 Module 09: Problem Solving over the Phone Problem Solving over the Phone 01:05:00 Module 10: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:29:00 Module 11: Business Writing Skills Business Writing Skills 00:42:00 Module 12: Organisational Skills Organisational Skills 01:17:00 Module 13: Communication Skills Communication Skills 00:26:00 Module 14: Customer Relationship Management Customer Relationship Management 00:43:00 Module 15: Effective Planning and Scheduling Effective Planning and Scheduling 00:47:00 Module 16: Invoicing/Petty Cash InvoicingPetty Cash 00:28:00

Tired of browsing and searching for a Service Helpdesk & Technical Support course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Service Helpdesk & Technical Support bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Service Helpdesk & Technical Support course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Service Helpdesk & Technical Support and help you along your learning journey. Advanced audio-visual learning modules of these Service Helpdesk & Technical Support courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Service Helpdesk & Technical Support, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Service Helpdesk & Technical Support Bundle Consists of the following Premium courses: * Course 01: Service Helpdesk & Technical Support Course * Course 02: Level 4- Office Management * Course 03: Paralegal * Course 04: Online Meeting Management * Course 05: Interpersonal Skills in Management * Course 06: Customer Relationship Management * Course 07: Document Control * Course 08: Information Management * Course 09: Email Writing Training * Course 10: Level 2 Effective Minute Taking Course * Course 11: Touch Typing Essential Skills Level 3 * Course 12: Business Law * Course 13: Workplace Confidentiality * Course 14: Public Speaking and Presentation Skill Course Enrol now in Service Helpdesk & Technical Support to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. * PDF Certificate: Free (For The Title Course ) * Hard Copy Certificate: Free (For The Title Course ) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Service Helpdesk & Technical Support expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Service Helpdesk & Technical Support Course * Managing Interoffice Calls and Voicemail * Aspects of Phone Etiquette * Business Telephone Skills * Building Rapport Over the Phone * Inbound and Outbound Calls * Active Listening and Managing Tough Callers * Mail Services and Shipping * Intra Organisation Dealings * Problem Solving over the Phone * Record Keeping and Filing Systems * Business Writing Skills * Organisational Skills * Communication Skills * Customer Relationship Management * Effective Planning and Scheduling * Invoicing/Petty Cash Course 02: Level 4- Office Management * Introduction to Office Administration * Skills of an Effective Administrator * Mail Services and Shipping * Effective Planning and Scheduling * Organising Meeting and Conferences * Business Writing Skills * Time Management * Stress Management * Business Telephone Skills * Communication Skills * Conflict Management * Business Etiquette * Microsoft Office Skills Course 03: Paralegal * Understanding the Concept of Paralegal * Key Legal Terminology * Effective Communication Skills for Paralegals * The Legal Workplace & Professionals * Law & Legal Systems * Contract & Business Law * Property Law * Wills, Probate, Estate Law * Criminal Law * Common Paralegal Legal Matters * Human Rights * Conflict and Conflict Resolution * Professional Conduct and Ethics of Paralegals * Mandatory Knowledge Fields and Survival Tips for Paralegals Course 04: Online Meeting Management * Planning and Preparation * Online Meeting Platforms * Meeting Etiquette and Tips Course 05: Interpersonal Skills in Management * What are Soft Skills? * Communication * Teamwork * Problem-Solving * Time Management * Attitude and Work Ethic * Adaptability/Flexibility * Self-Confidence (Owning It) * Ability to Learn From * Networking * Employee Relations * Motivation and Counselling Course 06: Customer Relationship Management * Module 01: Introduction to Customer Relationship Management (CRM) * Module 02: CRM Fundamentals * Module 03: CRM Strategies CRM Strategies * Module 04: Data Analysis in CRM * Module 05: CRM Databases * Module 06: Deepening Customer Relationship * Module 07: Handling Customer Complaints * Module 08: Future of CRM Course 07: Document Control * Introduction to Document Control * Principles of Document Control and Elements of Document Control Environment * Document Control Lifecycle * Document Control Strategies and Instruments * Document Management * Quality Assurance and Controlling Quality of Documents * Project Document Control * Electronic Document Management Systems and Soft Copy Documentation Course 08: Information Management * Introduction to Information Management * Information Management Strategy * Databases and Information Management * Management Information Systems (MIS) * Auditing Information Systems * Ethical and Social Issues and Data Protection Course 09: Email Writing Training * E-Mail Communications * Fundamentals of Writing Effective E-mails * Manage Your E-mail * Writing Styles and Tone * Additional Tips for Writing Effective E-Mail * Exercise Caution Course 10: Level 2 Effective Minute Taking Course * Introduction to Minute Writing * Preparation for Minute Taking * The Meeting Structure * Minute Meeting, Decision and Action * Roles and Responsibility of Minute Taker * Tips for Minute Taking * Technology in Minute Taking * Building Confidence Course 11: Touch Typing Essential Skills Level 3 * Getting Started * DRILL 1 The home keys * DRILL 2 e and i, g and h * DRILL 3 o and n, shift keys and t * DRILL 4 extra practice . and y * DRILL 5 , and w * DRILL 6 m and u * DRILL 7 v and x * DRILL 8 sentence drills * DRILL 9 figures * DRILL 10 alphabetical paragraphs * Recap Course 12: Business Law * Understanding Business Law * European Community Law * The Court System * Civil and Alternative Dispute Resolution * Contract & Business Law * Employment Law * Agency Law * Consumer Law and Protection * Law of Tort * Business Organisations * Company Law * Business Property * Competition Law Course 13: Workplace Confidentiality * Introduction to workplace confidentiality * Business Etiquettes and Types of Confidentiality * The Importance of Confidentiality * Confidentiality with Co-workers * Preventing Confidentiality Breach * How Employers Can Protect Confidential Information Course 14: Public Speaking and Presentation Skill Course * Introduction * QUICK UNLEARNING Before Starting this "SKILL" * IS THIS HAPPENED WITH YOU???? * Impressive Methods of Hooking Audience, even before your Speech or Presentation * 6 Highly Impressive Methods of Starting any Speech or Presentation!! * Body Language: 6 Methods for Impressive Body Language for Speech or Presentation * Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety * Effective Methods of Ending Any Speech or Presentation * Bonus CPD 140 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? Anyone from any background can enrol in this Service Helpdesk & Technical Support bundle. REQUIREMENTS Our Service Helpdesk & Technical Support course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. CAREER PATH Having this Service Helpdesk & Technical Support expertise will increase the value of your CV and open you up to multiple job sectors. CERTIFICATES CERTIFICATE OF COMPLETION Digital certificate - Included CERTIFICATE OF COMPLETION Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

OVERVIEW Skilled Service Helpdesk & Technical Support Course are in high demand in the tech industry, and their supply is limited. Are you prepared to enter this exciting industry and start a rewarding, fast-paced career? We'll provide you the skills and information you need to succeed in all facets of service helpdesk administration and to boldly traverse the demanding world of technical support. This is a starting point for your career, not just a course. Consider resolving issues, overcoming expectation, and advancing your profession with companies that actively promote your abilities. Consider yourself as the tech-savvy hero who saves the day for your clients by overcoming obstacles. Realise your potential. Start your journey towards a fulfilling career in technical support and service helpdesk. Open up a world of options by joining now! HOW WILL I GET MY CERTIFICATE? Upon successful completion of the Skilled Service Helpdesk & Technical Support Course, obtaining your certificate is a straightforward process. Here's how it works: * Course Completion: Once you've successfully finished the course, you'll be eligible to receive your certificate. * Order Your Certificate: You can conveniently order your certificate directly through our platform. WHO IS THIS COURSE FOR? There is no experience or previous qualifications required for enrolment on this Service Helpdesk & Technical Support Course. It is available to all students, of all academic backgrounds. REQUIREMENTS Our Service Helpdesk & Technical Support Course is designed for maximum flexibility and accessibility: * It is optimised for use on PCs, Macs, laptops, tablets, and smartphones. * Study easily on your tablet or smartphone, accessible with any Wi-Fi connection. * No time limit for completion; study at your own pace and on your own schedule. * Basic English proficiency is required to ensure effective learning. CAREER PATH Having this qualification will enhance your CV and open you up to multiple sectors, such as :  * Tech Support Specialist: £20k - £40k per year * Helpdesk Analyst: £25k - £45k per year * Service Desk Manager: £30k - £55k per year * Desktop Support Tech: £22k - £38k per year * Customer Support Rep: £18k - £30k per year Note: Salaries vary based on experience, location, and industry. COURSE CURRICULUM 16 sections • 16 lectures • 09:13:00 total length •Managing Interoffice Calls and Voicemail: 00:11:00 •Aspects of Phone Etiquette: 00:32:00 •Business Telephone Skills: 00:20:00 •Building Rapport Over the Phone: 00:25:00 •Inbound and Outbound Calls: 00:17:00 •Active Listening and Managing Tough Callers: 00:29:00 •Mail Services and Shipping: 00:26:00 •Intra Organisation Dealings: 00:36:00 •Problem Solving over the Phone: 01:05:00 •Record Keeping and Filing Systems: 00:29:00 •Business Writing Skills: 00:42:00 •Organisational Skills: 01:17:00 •Communication Skills: 00:26:00 •Customer Relationship Management: 00:43:00 •Effective Planning and Scheduling: 00:47:00 •InvoicingPetty Cash: 00:28:00

Start your career as an ENTRY LEVEL-IT Helpdesk Support and earn upto £35,000/ Month Looking to step into the fast-paced world of IT support? In the UK alone, IT job postings surged by a whopping 55% in 2022, evidencing the thriving demand for IT professionals. In such a dynamic job market, our ENTRY LEVEL-IT Helpdesk Support online course serves as your launchpad, opening doors to myriad opportunities. Be it your first step into the IT realm or an upgrade to your current skills, we offer unparalleled support, ensuring you're career-ready by the time you complete our course. Our mission is simple - to be your trusted partner every step of the way, from training to employment. In addition to teaching you the technical skills you need, we will also provide you with career mentoring and support. We will help you build your resume, prepare for interviews, and land your dream job. We also have partnerships with many companies that are hiring ENTRY LEVEL-IT Helpdesk Support, so we can help you get your foot in the door. If you are not happy with our service, we also offer a 100% money-back guarantee. So what are you waiting for? Enrol in our ENTRY LEVEL-IT Helpdesk Support Training Program today and start your journey to becoming a successful IT Helpdesk Support! If you have any questions, you can contact us. We will be happy to provide you with all the information you need. Why Choose Us? So, what sets us apart from other programs? Let's dive into the exceptional benefits you'll experience when you join our IT Helpdesk Support Training: * One-On-One Consultation Sessions with Industry Experts: Gain invaluable insights and guidance from seasoned professionals who have thrived in the IT Helpdesk Support field. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise. * Extensive Job Opportunities: We have established partnerships with numerous companies actively seeking ENTRY LEVEL-IT Helpdesk Support. Through our network, we'll connect you with exclusive job openings that are not easily accessible elsewhere. Our aim is to maximise your employment prospects and provide you with a range of exciting opportunities to choose from. * Interview Preparation: We provide you with access to a comprehensive database of potential interview questions curated over years of industry experience. Walk into your interviews confident, well-prepared, and ready to impress. * Money-Back Guarantee: Your satisfaction is our top priority. We are confident in the quality of our training and support, which is why we offer a 14-day money-back guarantee. * Continuous Career Support: Our commitment doesn't end when you secure a job. We'll be there for you throughout your career journey, offering continued support and guidance. Whether you need advice on career advancement, assistance with new projects, or simply a friendly ear to share your achievements, we'll be your trusted partner for long-term success. Here are the courses we will provide once you enrol in the program: * Course 01: IT Helpdesk Support Essentials * Course 02: Windows 10 Pro Complete Training * Course 03: Learning Computers and the Internet * Course 04: Encryption * Course 05: Internet of Things * Course 06: Cloud Computing / CompTIA Cloud+ (CV0-002) * Course 07: Secure Programming of Web Applications * Course 08: Building Your Own Computer * Course 09: Cloud Computing Training * Course 10: Data Center Training Essentials: General Introduction * Course 11: Cisco ASA Firewall Training * Course 12: ICT: Information and Communication Technology * Course 13: Success- The 7 Skills To Success, Confidence & Achievement * Course 14: Functional Skills IT How Can We Offer Job Guarantees? HF Online provides consultancy, professional and educational services to many of the companies in the UK. During our intense exclusive training program, you will not just gain and complete the industry valuable certification but will gain industry experience as well, which is imperative to get your 1st job in the sector. The ENTRY LEVEL-IT Helpdesk Support Training Program is completed in 9 easy steps: Step 1: Enrol in the Programme * Join our ENTRY LEVEL IT Support Training for lifetime access to 14 IT Network Infrastructure courses, complete with secure registration and a 14-day money-back guarantee. Step 2: Initial One-On-One Counselling Session * After enroling in the IT Support Training, connect with a career mentor in an initial session to tailor your learning path based on your career goals and skills. Step 3: Certification upon Course Completion * After learning from the IT Support courses, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. These certificates will prove that you're an expert in the subject. Step 4: CV Revamping * We'll professionally enhance your CV and LinkedIn profile to effectively showcase your skills in IT Support for the IT/Web industry. Step 5: Building Network and Submitting CV * We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your IT Support career goals, including high-profile connections on LinkedIn. Step 6: Interview Preparation: * Access our IT Support Training interview question database and practice with simulated interviews for feedback and improvement. Step 7: Securing Job Interviews * Leveraging our partnerships with leading companies, we'll secure IT Support job interviews for you. We'll ensure you get the opportunity to showcase your skills to potential employers and get the dream job you want. Step 8 Post-Interview Support: * We'll provide a debriefing session to reflect on your performance and identify areas of improvement for future IT Support interviews if necessary. Step 9 Job Celebration and Ongoing Support: * Once you've secured your dream job in ENTRY LEVEL IT Support, it's time to celebrate! However, our support doesn't end there. We'll provide you with ongoing career advice to ensure you continue to thrive in your new role. CPD 100 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? This IT Helpdesk Support Training program is ideal for: * Aspiring IT Helpdesk Support seeking comprehensive training and industry-specific career guidance. * Individuals looking to transition into a tech-based role and require personalised mentorship. * Graduates wanting to enhance their employability with tailored CV building and interview preparation. * Career changers looking for an all-in-one solution to securing a job in the IT industry. REQUIREMENTS IT Helpdesk Support Our IT Support Job Guarantee Programme is tailored for those aspiring to enter the IT industry, particularly in Cybersecurity. It's ideal for career changers or university graduates. Recognizing the unique background and skill levels of each candidate, we offer customized training packages to meet individual needs and industry demands. CAREER PATH * IT Support Technician * Network Support Engineer * Network Administrator * Network Engineer * Senior Network Engineer * IT Support Engineer * IT Support Specialist * IT Support Apprentice * IT Support Trainee CERTIFICATES CPD ACCREDITED E-CERTIFICATE Digital certificate - Included CPD ACCREDITED FRAMED (HARDCOPY) CERTIFICATE Hard copy certificate - Included ENROLMENT LETTER Digital certificate - Included QLS ENDORSED HARD COPY CERTIFICATE Hard copy certificate - Included STUDENT ID CARD Digital certificate - Included

Introducing ENTRY LEVEL- IT Helpdesk Support: Your Path to Success in the World of IT Imagine a career where you are constantly learning and growing. A career where you are challenged and rewarded. A career where you make a difference in the world. If this sounds like the kind of career you are looking for, then the IT Helpdesk Support Program is the perfect opportunity for you. At studyhub, we understand that breaking into the IT industry can be daunting, especially without prior experience. That's why we go above and beyond to equip you with the knowledge and guidance you need to thrive. Our expert mentors are seasoned professionals in the field, ready to provide personalised one-on-one counselling sessions that cater to your unique needs. But that's not all - we offer much more than just mentorship. Our program is designed to empower you with the essential tools to create an outstanding CV that catches the attention of potential employers. We understand what employers are looking for, and we'll work with you to showcase your skills, knowledge, and potential effectively. What sets us apart is our unwavering commitment to your success. We don't stop supporting you until you secure a job in the IT industry. We provide ongoing assistance, helping you navigate the job market, polish your interview skills, and connect with potential employers. We are your dedicated job and career support system, guiding you every step of the way. The IT Helpdesk Support Program is a great way to launch your career in IT. It is a rewarding program that will help you reach your full potential. So what are you waiting for? Enrol today! Our mission is simple: To be your trusted partner and assist you every step of the way until you land the job of your dreams. Why Choose Us Here's what makes our IT Helpdesk Support Training Program stand out from the crowd: * Personalised Job Search Assistance: We're in this together! Our dedicated team will work tirelessly to support your entire job searching process. From crafting a standout resume to submitting it to top companies, we'll ensure you have a compelling application that gets noticed. * Expertly Crafted CV: Your resume is your ticket to the interview room. Our professional resume writers will create a customised CV highlighting your unique skills and experiences. This will maximise your chances of standing out among the competition. * Strategic Placement: We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your career goals. * One-On-One Consultation Sessions with Industry Experts: Gain invaluable insights and guidance from seasoned professionals who have thrived in the IT Helpdesk Support field. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise. * Comprehensive Skill Development: Our program is designed to equip you with the most sought-after skills in the IT Helpdesk Support sector. From mastering cutting-edge tools to honing your IT skills, we'll ensure you have the knowledge and expertise to excel in any IT-driven environment. * Ongoing Support: We understand that the journey to landing your dream job doesn't end with placement. That's why our commitment to your success extends well beyond your initial training. Our support team will be available to answer your questions, provide guidance, and assist you as you progress in your career. Here are the 6 courses we will provide once you enrol in the program: * Course 01 :IT Support Technician * Course 02 :Network Security and Risk Management * Course 03 :CompTIA Network * Course 04 :Information Management * Course 05 :Web Application Penetration Testing Course * Course 06 :CompTIA Cloud+ (CV0-002) These courses will help you to develop your knowledge and skills to become a successful IT Helpdesk Support specialist. The Program is completed in 5 easy steps: Step 1 - Enrol in the program and start learning from the courses we provide After you enrol in this IT Helpdesk Support Training Program, you will get lifetime access to 6 premium courses related to IT Helpdesk Support. These courses will teach you the knowledge and skills required to become a successful IT Helpdesk Support expert. Our customer service team will help you and keep in contact with you every step of the way. Step 2 - Complete your courses and get certifications After learning from the courses, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. To pass successfully, you must get 90% marks for the first course and 80% for the rest relevant courses. Once you pass the exams, you will receive hardcopy certificates. These certificates will prove that you're an expert in the subject. Step 3 - Get a consultation session from a professional IT expert Take your IT Helpdesk Support skills to new heights with a one-on-one consultation session led by a seasoned professional. Gain invaluable insights, expert tips, and tailored advice that will propel your career forward. Step 4 - Complete the CV and attend the interview Once you've successfully obtained the certifications, our team of professionals will build you a compelling CV and LinkedIn profile. With these powerful tools in hand, you'll be fully prepared to tackle job interviews confidently. Kickstart your IT Helpdesk Support career with a starting salary ranging from •30,000 to •50,000 annually. Step into the IT industry with the assurance of a promising future. Step 5 - We will not leave you until you get a job Our commitment to your success goes above and beyond. We won't stop until you land that dream job. We'll be by your side with personalised support, expert guidance, and unwavering dedication until you secure the perfect opportunity. Your job search becomes our mission, ensuring you have the best chance at a successful career in IT Helpdesk Support. Don't let your dream career as an IT Helpdesk Support specialist remain out of reach. You just have to learn and gain knowledge and skills. Finding a job is our task! We will remove most of your worries and help you focus on only developing your skills. So join our IT Helpdesk Support Training Program today, and let us be your trusted partner on your journey to success. CPD 100 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? This IT Helpdesk Support Training program is ideal for the following: * Entry-level professionals seeking a career in IT Helpdesk Support. * Individuals with limited or no prior experience in the IT industry. * Recent graduates looking to kickstart their careers in information technology. * Career changers who want to transition into the IT field. * Motivated individuals eager to receive comprehensive mentoring and support to secure a job in IT Helpdesk Support. REQUIREMENTS No experience required. Just enrol & start learning. CAREER PATH Our program sets you on a promising career path in IT Helpdesk Support. With our comprehensive mentoring and support, you'll gain the skills to excel in entry-level positions. From there, you can advance to roles such as IT Support Specialist, Technical Support Analyst or even progress to higher positions like IT Helpdesk Manager. CERTIFICATES CPD ACCREDITED E-CERTIFICATE Digital certificate - Included CPD ACCREDITED FRAMED (HARDCOPY) CERTIFICATE Hard copy certificate - Included ENROLMENT LETTER Digital certificate - Included STUDENT ID CARD Digital certificate - Included

Start your career as an ENTRY LEVEL-IT Helpdesk Support and earn upto £35,000/ Month Looking to step into the fast-paced world of IT support? In the UK alone, IT job postings surged by a whopping 55% in 2022, evidencing the thriving demand for IT professionals. In such a dynamic job market, our ENTRY LEVEL-IT Helpdesk Support online course serves as your launchpad, opening doors to myriad opportunities. Be it your first step into the IT realm or an upgrade to your current skills, we offer unparalleled support, ensuring you're career-ready by the time you complete our course. Our mission is simple - to be your trusted partner every step of the way, from training to employment. In addition to teaching you the technical skills you need, we will also provide you with career mentoring and support. We will help you build your resume, prepare for interviews, and land your dream job. We also have partnerships with many companies that are hiring IT Helpdesk Support, so we can help you get your foot in the door. If you are not happy with our service, we also offer a 100% money-back guarantee. So what are you waiting for? Enrol in our ENTRY LEVEL-IT Helpdesk Support Training Program today and start your journey to becoming a successful IT Helpdesk Support! If you have any questions, you can contact us. We will be happy to provide you with all the information you need. Who Choose Us? So, what sets us apart from other programs? Let's dive into the exceptional benefits you'll experience when you join our IT Helpdesk Support Training: * One-On-One Consultation Sessions with Industry Experts: Gain invaluable insights and guidance from seasoned professionals who have thrived in the IT Support field. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise. * Extensive Job Opportunities: We have established partnerships with numerous companies actively seeking IT Helpdesk Support. Through our network, we'll connect you with exclusive job openings that are not easily accessible elsewhere. Our aim is to maximise your employment prospects and provide you with a range of exciting opportunities to choose from. * Interview Preparation: We provide you with access to a comprehensive database of potential interview questions curated over years of industry experience. Walk into your interviews confident, well-prepared, and ready to impress. * Money-Back Guarantee: Your satisfaction is our top priority. We are confident in the quality of our training and support, which is why we offer a 14-day money-back guarantee. * Continuous Career Support: Our commitment doesn't end when you secure a job. We'll be there for you throughout your career journey, offering continued support and guidance. Whether you need advice on career advancement, assistance with new projects, or simply a friendly ear to share your achievements, we'll be your trusted partner for long-term success. Here are the courses we will provide once you enrol in the program: * Course 01: Microsoft Azure Cloud Concepts * Course 02: Google Cloud for Beginners * Course 03: Azure Administrator Essentials * Course 04: Windows 10 Installation Guide * Course 05: Cloud Computing / CompTIA Cloud+ (CV0-002) * Course 06: AWS Certified Database Specialty Exam Preparation (DBS-C01) * Course 07: Internet of Things * Course 08: Cloud Computing Training * Course 09: Data Center Training Essentials: General Introduction * Course 10: Cisco ASA Firewall Training * Course 11: Functional Skills IT How Can We Offer Job Guarantees? HF Online provides consultancy, professional and educational services to many of the companies in the UK. During our intense exclusive training program, you will not just gain and complete the industry valuable certification but will gain industry experience as well, which is imperative to get your 1st job in the sector. The IT Helpdesk Support Training Program is completed in 9 easy steps: Step 1: Enrol in the Programme * Join our ENTRY LEVEL IT Support Training for lifetime access to 14 IT Network Infrastructure courses, complete with secure registration and a 14-day money-back guarantee. Step 2: Initial One-On-One Counselling Session * After enroling in the IT Support Training, connect with a career mentor in an initial session to tailor your learning path based on your career goals and skills. Step 3: Certification upon Course Completion * After learning from the IT Support courses, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. These certificates will prove that you're an expert in the subject. Step 4: CV Revamping * We'll professionally enhance your CV and LinkedIn profile to effectively showcase your skills in IT Support for the IT/Web industry. Step 5: Building Network and Submitting CV * We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your IT Support career goals, including high-profile connections on LinkedIn. Step 6: Interview Preparation: * Access our IT Support Training interview question database and practice with simulated interviews for feedback and improvement. Step 7: Securing Job Interviews * Leveraging our partnerships with leading companies, we'll secure IT Support job interviews for you. We'll ensure you get the opportunity to showcase your skills to potential employers and get the dream job you want. Step 8 Post-Interview Support: * We'll provide a debriefing session to reflect on your performance and identify areas of improvement for future IT Support interviews if necessary. Step 9 Job Celebration and Ongoing Support: * Once you've secured your dream job in ENTRY LEVEL-IT Helpdesk Support, it's time to celebrate! However, our support doesn't end there. We'll provide you with ongoing career advice to ensure you continue to thrive in your new role. CPD 100 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? This IT Helpdesk Support Training program is ideal for: * Aspiring IT Helpdesk Support seeking comprehensive training and industry-specific career guidance. * Individuals looking to transition into a tech-based role and require personalised mentorship. * Graduates wanting to enhance their employability with tailored CV building and interview preparation. * Career changers looking for an all-in-one solution to securing a job in the IT industry. * Tech enthusiasts desiring to leverage industry connections for job opportunities in IT Helpdesk Support. REQUIREMENTS No experience required. Just enrol & start learning. CAREER PATH * IT Support Technician * Network Support Engineer * Network Administrator * Network Engineer * Senior Network Engineer * IT Support Engineer * IT Support Specialist * IT Support Apprentice * IT Support Trainee CERTIFICATES CPD ACCREDITED E-CERTIFICATE Digital certificate - Included CPD ACCREDITED FRAMED (HARDCOPY) CERTIFICATE Hard copy certificate - Included ENROLMENT LETTER Digital certificate - Included QLS ENDORSED HARD COPY CERTIFICATE Hard copy certificate - Included STUDENT ID CARD Digital certificate - Included

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