2515 Courses in Coventry

This one day course provides an excellent introduction to managing and supervising volunteers covering the skills, paperwork and processes needed to recruit, induct and support them. The course can be expanded to run as a series of half day sessions and can also be adapted to the specific needs of organisations who would like the session to be run in-house.

Can be run as a one day or two day course. Whereas the one day course concentrates on Speaking Skills in delivering a talk and allows time for participants to prepare and deliver a very short talk, the two day course offers the opportunity for participants to deliver a longer (15 minute) talk and includes consideration of other situations where speaking skills are important such as talking in meetings, talking at interviews etc.

The qualification is aimed at learners already working or preparing to work somewhere where they have a responsibility for the welfare of children or infants.

This course is intended for any manager or supervisor tasked with carrying out the disciplinary procedure.

For all staff members who use the telephone as part of their normal duties.

One company who introduced performance coaching meeting as a tool for its managers saw the number of disciplinary interviews drop by over 30%.

This course will enable candidates to understand how to improve their handling techniques to avoid injury so it is particularly suited for those starting a new job, returning to work or who need specific manual handling training.

For all staff who are responsible for delivering a service to others - customers, clients or internal customers.

For all staff members.

For all staff members involved in the recruitment and interviewing process.