9 Programme Manager courses

Agile is not what you do, Agile is what you become! An introduction to the essentials of Agile Scrum as a delivery method. The same learning objectives as used in central government & public sector digital delivery projects. -------------------------------------------------------------------------------- Agile is not what you do, Agile is what you become! Since 2012, all government departments have been required to use the Agile approach to project management, to build and run new digital services. As you begin your Agile journey, one of your first challenges will be understanding the rules and roles that support Agile delivery, some of the most frequently asked questions are "Which Agile framework is applicable to our business operating model?" or, "Is the Project Manager role equivalent to that of theProduct Owner?" and, "What does a Scrum Master do?" A strong corporate culture not accustomed to the Agile mindset can also be a difficult environment in which to implement Agile methods.  In some cases, the company’s culture and practices may reward non-Agile milestones while inadvertently discouraging Agile success. This intensive two-day training course combines PowerPoint presentations, informal discussions and practical exercises to introduce you to Agile Scrum as a Delivery Method, without the impending pressure of having to pass a formal certification examination. Previous experience of Agile delivery is not a pre-requisite to attending this course, although it is assumed delegates have previously attended the Primer course, or have some understanding of Agile Scrum terms and practices. This course, designed by Agile Scrum practitioners and coaches with specialist experience of working on GDS (Government Digital Service) Service Standards compliant government and public sector projects has been accredited by The CPD Certification Service and is now available outside its usual central government and public sector digital delivery setting. -------------------------------------------------------------------------------- Who this course is for Service and Programme Managers If you are a Service Manager or Programm Manager who wants to explore the benefits of transitioning to Agile ways of working and want to understand how your existing business processes and resource landscape will fit into an Agile delivery model, then this course aims to provide you with enough information to enable you to make an informed decision. Career ambitions If you are new to Agile and your intention is to pursue a career either as an Agile Scrum Master or Agile Product Owner, you will hopefully be provided with enough knowledge to enable you to determine which role best suits your Agile career ambitions. -------------------------------------------------------------------------------- Frequently Asked Questions How this course differs from other Agile courses Delegates will learn the 'How', not just the 'What'! This course has been designed by highly experienced Agile practitioners and coaches with specialist real-life experience of working on GDS (Government Digital Service) Service Design Standard projects. Delegates will find that the learning objectives are significantly more detailed than with other Agile courses which only focus on teaching the learning objectives of The Scrum Guide. Delegates must take the certification assessment. No! During enrolment, delegates can opt out of taking the C-ASDM certification assessment. The online Agile Scrum as a Delivery Method – Essentials course quiz is optional Absolutely! Delegates are provided access to the online Agile knowledge quiz which accompanies the Agile Scrum as a Delivery Method – Essentials course. The quiz helps delegates gauge their level of attainment but is entirely optional. Delegates can take the certification assessment without enrolling on the course. Yes! Delegates with existing Agile project delivery experience can choose to take the certification assessment without enrolling on the course. I will receive my certificate as soon as I have completed the course You will initially receive an Assessment Completion report after completing the assessment. The report details the certification status: 'Pass' or 'Fail', and includes information on which questions were answered incorrectly. Your certificate is issued by the CPD Certification Service approximately four-to six-weeks after successfully completing and passing the C-ASDM Certification Assessment. A CPD certification is recognised by employers Yes! CPD certification is recognised by private and public sector employers, and in central government departments as a valuable way to evaluate the skills of an individual, and the quality of the learning activities. Listing your CPD certification as well as the number of CPD Points you have achieved on your CV is essentially showcasing your achievements in continuing your professional development. One CPD Point is equivalent to an hour of training CPD points are units that quantify time, and the quality of learning and development activities. Delegates will earn 3 CPD Points upon successful completion of the C-ASDM Certification Assessment or 13 CPD Points after completing the two-day course. My CPD certificate will expire after three years Your certificate will not expire however, best practice suggests a renewal after three years. You can do this by enrolling on the C-ASDM course to ensure your knowledge of Agile as a Delivery Method is up to date. -------------------------------------------------------------------------------- Service features * Two-day Agile Scrum training course * The course uses eCommerce and other Business Case examples for context * Optional online CPD certification assessment * Optional Agile knowledge quiz to help delegates gauge level of attainment * Online Retrospective feedback to enable continuous course improvements. Service benefits * Delegates will understand the concepts and benefits of Agile Scrum development * Scrum team roles and role accountabilities * INVEST-compliant User Stories and BDD formatted Acceptance Criteria * Agile approach to incremental project delivery * Agile artefacts and Agile reports (burn-down & burn-up charts) * Agile Events & Scrum rules * Comparison: Agile methodologies (Lean, XP, SAFe & Scrum) * Use of Kanban for workflow management * Government Digital Service (GDS) Service Standards and Service Assessment * Be able to communicate the ideals of Agile to stakeholders -------------------------------------------------------------------------------- Service Agenda General knowledge * Agile Delivery 101 * Scrum process and sprints * Applicability of Scrum * Agile Manifesto Scrum roles and accountabilities * Overview of Scrum roles (Core & Ancillary) * Scrum Master role and role responsibilities * Scrum Product Owner role and role responsibilities * Scrum team Scrum events * Sprint Planning * Daily Scrums * Sprint Reviews * Sprint Retrospectives Scrum artefacts * Product Backlog * Sprint Backlog * Increments Scrum Reports * Burn-down and Burn-up Charts Scaling Scrum * Working with multiple Scrum teams * Working with distributed Scrum teams GDS (Government Digital Service) * Service Standards * Service Assessments Risks and challenges * Risks and challenges of transitioning to Agile delivery Frequently asked questions * Discussion on frequently asked Agile questions Agile knowledge quiz * Examples of the multiple-choice questions in the optional online quiz -------------------------------------------------------------------------------- On-going support Email support No Telephone support No Webchat support No Online support No -------------------------------------------------------------------------------- Community Support Yes! Delegates are offered access to our private online 'Community of Agile Scrum Practitioners'. Delegates who achieve the pass mark for CPD certification are additionally offered access to our private 'Certified Scrum  Practitioners’ Guild', a private Slack community of like-minded Agile professionals.

Project management can seem scary and rather intimidating. The whole aim of this programme is to give people a simple and straightforward way of dealing with projects without having to use complex and confusing systems. This two-day course is designed to introduce the apparently complex world of project management in a simple and practical manner. The programme is for anybody who has to run a project of any nature. It has been attended by people from as diverse fields as events management, fashion, charities, oil companies and so on. The programme is run without using any IT project management systems although an introduction can be given if required. At the end of the programme participants will leave understanding: * What a project is and why projects are so important today * The roles of a project manager * Some key language and concepts * A simple 5-step model for organising projects * How to make sure you understand what your 'client' really wants * A set of three simple tools to plan the project * How to make decisions * What to monitor when the project is running * How to close the project 1 INTRODUCTION * What is the aim of this programme? 2 BACKGROUND THINKING * What is a project? * The project manager's eternal triangle (cost-quality-time) * What are the characteristics of successful projects? * Who are the key characters in a project? * What are the roles of a project manager? 3 THE PROJECT PROCESS * Why have one? 4 PROJECT INITIATION * What is the aim? * Identifying key information * Key skill: mission analysis * Initial risk analysis * Document and sign-off 5 DECISION-MAKING - 'STOP, THINK, ACT!' * The 'Stop, Think, Act!' technique * Recognise the opportunity to make a decision * The 3 Cs - making sure we understand the decisions we have to make * Identifying options * Making your decision * Taking it to action 6 CREATIVITY 7 THE PLANNING STAGE * Identify all discrete tasks * Sequence and dependencies * Time line - critical path * Resources * Project base-line 8 EXECUTION STAGE - DELIVERING THE RESULT * Monitor * Evaluate * Adapt * Control * Review 9 THE PROJECT CLOSE * Review * Documentation * Have we delivered? * What have we learned?

Unlocking Project Communication using NLP to deliver added value to your current projects. Apply the NLP Communication Model can get behind the 'miscommunications' encountered on a daily basis.

NLP Business Diploma - The Fundamentals of Collaborative Relationships training & certification with Proactive NLP Ltd is your first step towards developing collaborative leadership and collaborative cultures. Start transforming your projects now!

COURSE INFORMATION Join our comprehensive three-day programme designed as an invaluable external training opportunity for auditors, audit programme managers, and individuals subject to audits. This course is tailored to foster a deep understanding and cultivate essential skills for auditing the validation of computer systems intended for GxP environments (GLP, GCP, GMP, GDP, GPvP). Commencing with an overview of regulatory prerequisites and the system life cycle, the course swiftly transitions to focus on the pragmatic aspects of auditing computer system validation. Experience a blend of presentations, interactive discussions, and immersive practical workshops throughout the duration of the course. Delegates will benefit from practical examples of how to understand the framework of applicable regulations and guidance. * Apply risk management techniques to audit planning * Plan and conduct computerised system audits * Assess system validation documentation to verify compliance * Evaluate data integrity and security issues * Prepare for regulatory inspection. THE COURSE IS STRUCTURED TO ENCOURAGE DELEGATES TO: * Discuss and develop ideas * Solve specific problems * Understand the vulnerabilities of computerised systems * Learn how to create a compliance checklist * Link system development with good business practice. IS THIS COURSE FOR YOU? * Auditors * Audit programme managers * Individuals subject to audits. -------------------------------------------------------------------------------- TUTORS Tutors will be comprised of (click the photos for biographies): NICHOLA STEVENS Director and Principal Consultant, Nuncius Compliance Solutions Ltd BARRY MCMANUS Consultancy Partner, Empowerment Quality Engineering Ltd -------------------------------------------------------------------------------- PROGRAMME Please note timings may be subject to alteration. DAY 1 09:00 WELCOME AND INTRODUCTIONS 09:45 WHY WE VALIDATE AND REGULATORY TRENDS 10:30 BREAK 10:45 AUDIT OVERVIEW, HIGH LEVEL PROCESS AND SCHEDULING 11:30 SYSTEM LIFECYCLE 12:30 LUNCH 13:15 EXERCISE 1 - AUDIT SCHEDULING 14:45 EXERCISE 1 - FEEDBACK 15:15 BREAK 15:30 VALIDATION DELIVERABLES 16:30 RISK ASSESSMENTS 17:30 CLOSE OF DAY 1 DAY 2 09:00 SUPPLIER ASSESSMENT 10:30 BREAK 10:45 EXERCISE 2 - PLANNING A SUPPLIER AUDIT 12:00 EXERCISE 2 - FEEDBACK 12:30 LUNCH 13:15 EXERCISE 3 - AUDITING A COMPUTERISED SYSTEM VALIDATION PACKAGE 15:30 BREAK 15:45 EXERCISE 3 - FEEDBACK 16:30 CHANGE CONTROL 17:15 CLOSE OF DAY DAY 3 09:00 INFRASTRUCTURE QUALIFICATION 09:45 MAINTAINING A VALIDATED STATE - OPERATIONAL PROCESSES 11:00 BREAK 11:15 EXERCISE 4 - AUDITING SYSTEMS IN OPERATIONAL USE 12:45 LUNCH 13:30 EXERCISE 4 - FEEDBACK 14:15 EXERCISE 5 - AUDITING TRAIL REVIEW 15:30 BREAK 15:45 EXERCISE 5 - FEEDBACK 16:15 COURSE OBJECTIVES SUMMARY AND ANY ADDITIONAL QUESTIONS 16:45 CLOSE OF COURSE -------------------------------------------------------------------------------- EXTRA INFORMATION Face-to-face course COURSE MATERIAL Course material will be available in PDF format for delegates attending this course. The advantages of this include: * Ability for delegates to keep material on a mobile device * Ability to review material at any time pre and post course * Environmental benefits – less paper being used per course. The material will be emailed in advance of the course and RQA will not be providing any printed copies of the course notes during the training itself. Delegates wishing to have a hard copy of the notes should print these in advance to bring with them. Alternatively delegates are welcome to bring along their own portable devices to view the material during the training sessions. Remote course COURSE MATERIAL This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. THE ADVANTAGES OF THIS INCLUDE: * Ability for delegates to keep material on a mobile device * Ability to review material at any time pre and post course * Environmental benefits – less paper being used per course Access to an online course group to enhance networking. You will need a stable internet connection, a microphone and a webcam.   CPD POINTS 19 Points   DEVELOPMENT LEVEL Develop

The aim of this course is to provide an overview of the principles and practice for leading and managing a portfolio of smaller projects in a multi-project / multi-task environment. It presents a range of practical methods and techniques relevant to the smaller project scenario, using exercises and case studies to show how these can be applied. The scope of the programme includes: The course also emphasises the importance of the leadership and team-working skills needed by project managers and team members in carrying out their roles. The principal training objectives for this programme are to: * Explain and demonstrate the key principles of successful project management * Demonstrate a range of useful project management tools and techniques * Define the role, and help participants understand the skills required by, the project leader * Provide a structured framework to help participants manage multiple projects * Identify opportunities to improve project management within the organisation DAY ONE 1 INTRODUCTION (COURSE SPONSOR) * Why this programme has been developed * Review of participants' needs and objectives 2 MANAGING SMALLER PROJECTS * Projects and project management * Lessons from past projects; the essential requirements for success * Differences between projects; characteristic project life cycles * Key issues and challenges of smaller projects * The multi-project world; project portfolio management 3 PROJECT EXERCISE * Syndicate teams plan and manage a small project * Review of the project exercise: What are the keys to successful management of small projects? 4 SETTING UP THE PROJECT * Getting organised * Managing the definition process * Identifying and managing project stakeholders * Working with the customer to define the scope and agree deliverables 5 CASE STUDY 1 * Defining the project scope and deliverables * Syndicate teams define the scope and deliverables for a typical project 6 PROJECT PLANNING * The importance and cost benefit of effective planning * Planning the plan; deciding how detailed a plan to create * Packaging the work and estimating timescales and costs * Developing project / resource schedules; setting milestones for control v * Identifying and managing critical path activities 7 CASE STUDY 2 * Creating the project plan * Syndicate teams develop and analyse the project plan DAY TWO 8 MANAGING PROJECT RISKS * Identifying risks to the project outcome, timescale and cost * Evaluating risks and adopting an appropriate risk strategy * Defining risk ownership; keeping a simple risk log * Keeping risk management up to date; staying pro-active * Integrating planning and risk management 9 PROJECT CONTROL * Managing change, minimising scope creep * Selecting the data needed to provide early warning of problems * Monitoring performance easily with 'S' curves and slip charts * Using trend forecasting to assess true project status * Running project review meetings 10 MANAGING A MULTI-PROJECT PORTFOLIO * Understanding the world of multiple projects * Establishing ownership of project / programme management * Classifying projects and creating the 'master schedule' * Defining and applying project lifecycle management * Resource management: essential pre-requisites and mechanisms * Project prioritisation criteria and techniques; pain / gain analysis 11 MANAGING THE MULTI-PROJECT TEAM * Characteristics of small project teams / part-time team membership * Clarifying line and project management responsibilities * Implementing effective manpower planning * Establishing professional working practices in the team * Developing project management competences in the team * Establishing team roles and integrating team members 12 COURSE REVIEW AND TRANSFER PLANNING (COURSE SPONSOR PRESENT) * Identify actions to be implemented individually * Identify corporate opportunities for improving project management * Sponsor-led review and discussion of proposals * Conclusion

Learn how create and structure enterprise projects and programmes. -------------------------------------------------------------------------------- COURSE OVERVIEW Duration: 2 days (13 hours) Our P6 Project Planning and Controls Fundamentals course is an intensive two day course aimed at experienced planners and project controllers who need to use Primavera to create and manage detailed plans. It includes creating EPS levels, projects, WBS levels and detailed activity and resource planning. Experience of project planning and scheduling techniques is essential. OBJECTIVES  By the end of the course you will be able to: * Create a programme structure * Create projects and set project properties * Create programme milestones * Create a Work Breakdown Structure (WBS) * Create detailed plans including activities, links and resources * Progress the schedule * Manage actuals * Customise layouts * Use the reporting tools in Primavera CONTENT PROGRAMME MANAGEMENT   * Creating EPS elements * Defining the programme structure * Navigating the EPS structure * Finding programmes PROJECT MANAGEMENT AND WBS   * Creating projects * Setting project properties * Validating projects * Assigning project codes * Building a work breakdown structure * Creating a WBS structure * Creating WBS elements * Work package management TOP DOWN BUDGETS   * Allocating top down budgets * Budget change PROGRAMMING MILESTONES AND ACTIVITY PLANNING    * Creating programme milestones * Setting constraints * Linking milestones * Scheduling * Using the schedule function * Detailed activity planning * Creating activities * Relationship types * Creating relationships * Adding milestones * Assigning activity codes RESOURCING, WORKLOADS AND BASELINING   * Resource types * Creating resources * Resource attributes * Assigning resources * Switching resources * Split load resource assignment * Reduced hours resource assignment * Checking workload * Reviewing workload * Dealing with resource conflicts * Assignments view * Baselining * Creating baselines * Assigning baselines WORKING WITH LAYOUTS   * Creating layouts * Customising columns * Setting filters * Sorting and grouping * Changing the timescale * Customising the Gantt * Creating activity code breakdown structures PROGRESSING THE SCHEDULES   * Updating task status and remaining duration * Setting the data date MONITORING AND REPORTING   * Exporting and importing information * Primavera standard reports * Creating custom reports * Creating portfolios PRINTING   * Printing your schedule * Printing to other packages

The aim of this programme is to provide current / prospective senior project managers with an in-depth review of the role and importance of project management in the organisation. It focuses on the strategic role of the project manager and aims to draw out the full scope of the role and how it impacts on project performance. The five key objectives of this programme are to enable the participants to: * Identify the characteristics and attributes needed by project managers in ensuring the organisation is recognised as an industry leader in delivering successful projects * Understand the full scope and impact of the project manager / leader's role in managing projects or programmes to maximise benefit to the business * Define the hallmarks and skills required to manage significant business projects or project portfolios * Develop an understanding of the skills required and their impact on the project through case study work and syndicate exercises * Benefit from an effective forum for exchanging experience and fostering a sense of team spirit and mutual support between senior project managers DAY ONE 1 INTRODUCTION (COURSE SPONSOR) * A vision of future opportunities and challenges * The impact of project managers / leaders on future success 2 THE DETERMINANTS OF SUCCESS * The contractor's perspective * The client's perspective * Success and failure: factors that determine the project outcome * The impact of the project manager 3 CASE STUDY: PROJECT GIOTTO * How successful was this project? * What were the primary factors that influenced the outcome? * How relevant are these factors to current projects? * Feedback and review 4 PROJECT TEAM EXERCISE * A practical exercise demonstrating the role of the project manager in managing the interfaces between the client, the project team and suppliers * Review - what skills are required to be a 'world class' project manager? 5 THE ROLE OF THE PROJECT MANAGER * The role and skills of the 'world class' project manager * The three key dimensions of effective project leadership * Managing influential stakeholders * Managing project performance * Managing the project team * Project leadership skills appraisal (individual review) DAY TWO 6 MANAGING INFLUENTIAL STAKEHOLDERS * Project management and the art of leadership * Who are the influential stakeholders and how do they affect the project? * What we need to do / not do, to build successful working relationships 7 CASE STUDY: UNDERSTANDING THE CUSTOMER * What are the likely problems the project manager will encounter? * What should the project manager do to ensure an effective partnership? 8 MANAGING PROJECT PERFORMANCE * Issues affecting commercial performance * Joining up the project life-cycle: getting performance from inception to closure * The roles of project manager, line manager and project sponsor 9 PROJECT TEAM EXERCISE: MAKING THE PROMISE / DELIVERING THE PROMISE * An exercise demonstrating the commercial and team leadership skills needed by the project manager * Review - what must the project manager do to optimise project performance? 10 MANAGING MULTI-FUNCTIONAL PROJECT TEAMS * The challenges of building effective, multi-functional project teams * Co-ordinating work across functional and organisational boundaries * Maintaining strategic focus and balancing priorities 11 MAKING IT HAPPEN * Individual action planning * Syndicate discussion 12 COURSE REVIEW AND TRANSFER PLANNING (COURSE SPONSOR PRESENT) * What will we do differently? * How will we make it happen? * Conclusion

This programme provides an intensive, one-day overview of the key concepts and techniques of project management. The project management methods presented can be applied to a wide range of projects and the course emphasises both the task and the team-related aspects of project management. The aims of the programme are to: * Present the key concepts of project management * Provide a structured approach for managing projects * Demonstrate tools and techniques for planning and controlling project work * Enable participants to apply the techniques to their own projects At the end of the programme, participants will: * Recognise the benefits of a structured approach to project work * Be able to apply a range of practical tools and techniques to improve their personal effectiveness in project work * Have a means of determining the status of current projects and know what actions are needed to ensure success 1 INTRODUCTION * Why this programme has been developed * Review of participants' needs and objectives 2 KEY CONCEPTS * The characteristics of projects and project work * The four key phases of a project * Essential lessons from past projects * Key success factors * Achieving success through the 'Team-Action Model' * Challenges of the multi-project situation 3 SETTING PROJECT GOALS * Understanding 'customer' requirements * Managing project stakeholders and gaining commitment * Using questioning skills to define goals and success criteria * Defining and documenting the scope of the project 4 PROJECT PLANNING * Defining what has to be done * Creating a work breakdown * Agreeing roles and responsibilities for the work * Developing a programme using networks and bar charts * Estimating timescales, costs and resource requirements * Planning exercise: participants develop a project plan * Identifying and managing project risks * Using project planning software * Managing and updating the plan 5 PROJECT IMPLEMENTATION AND CONTROL * Creating a pro-active monitoring and control process * Techniques for monitoring progress * Using latest estimates * Managing project meetings * Resolving problems effectively * Managing multiple projects * Personal time management 6 COURSE REVIEW AND ACTION PLANNING * Identify actions * Sponsor-led review and discussion of proposals * Conclusion