Introduction to project management (In-House)

1 Introduction

• Why this programme has been developed
• Review of participants' needs and objectives

2 Key concepts

• The characteristics of projects and project work
• The four key phases of a project
• Essential lessons from past projects
• Key success factors
• Achieving success through the 'Team-Action Model'
• Challenges of the multi-project situation

3 Setting project goals

• Understanding 'customer' requirements
• Managing project stakeholders and gaining commitment
• Using questioning skills to define goals and success criteria
• Defining and documenting the scope of the project

4 Project planning

• Defining what has to be done
• Creating a work breakdown
• Agreeing roles and responsibilities for the work
• Developing a programme using networks and bar charts
• Estimating timescales, costs and resource requirements
• Planning exercise: participants develop a project plan
• Identifying and managing project risks
• Using project planning software
• Managing and updating the plan

5 Project implementation and control

• Creating a pro-active monitoring and control process
• Techniques for monitoring progress
• Using latest estimates
• Managing project meetings
• Resolving problems effectively
• Managing multiple projects
• Personal time management

6 Course review and action planning

• Identify actions
• Sponsor-led review and discussion of proposals
• Conclusion