26 Problem Solving courses in Nottingham

Firefighting or solving the same problems week after week? Create a problem-solving culture in your business with this proven methodology.

Problem Solving in the Workplace -1 day training course delivered in Nottingham The course is for any manager or staff member who is required, within the course of their work to think creatively to bring about improvements and overcome obstacles within their job role. To provide delegates with the skills and knowledge to be able to quickly identify and evaluate a range of options towards solving problems within their work place.

Your grumpiest customers can become your biggest advocates if you solve their problems quickly, effectively and permanently. We supply the top tips for dealing with tricky customers so your teams can create positive outcomes from every interaction with some simple techniques that make a difference to relationships straight away. Bespoke courses include: Customer needs and expectations Communication styles and how to influence them Assertiveness The 4 psychological fears Dealing with difficult customer behaviour The power of your behaviour Five steps to customer problem solving

This workshop will provide an opportunity to understand and apply a range of commercial analysis tools in a problem-solving environment.

OVERVIEW -------------------------------------------------------------------------------- When it comes to a complex decision-making process, we are always confronted with problems that require us to take an efficient decision. It involves prioritising our work, understanding the failure of the process and deciding how to resolve the issue. All these things require a realistic approach to problem-solving.  This course will enable us to learn how to be inventive, logical decision maker by understanding the principles behind critical thinking and the tools used to consistently identify and select the best decision among multiple alternatives.  

Professional Management is crucial to your company's success. In fact, managers can have the single largest impact on your organisation's productivity and overall profitability, with more influence over employee morale and performance than anyone else.

ILM Level 3 Award in Leadership & Management – 6 day Accredited training course delivered in Nottingham Achievement of this nationally recognised qualification demonstrates participants’ ability to work effectively in a first line management role dealing with multi-faceted projects, identifying and managing activities to bring about improvements. Participants should be responsible for managing resources and/or teams of individuals within their role. The course is delivered in an interactive way to appeal to a variety of learning styles and requires a real life project to be undertaken to bring about improvements within the organisation.

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

RADIUS TRAINING COURSE DESCRIPTION A fast paced hands-on introduction to RADIUS. Moves from installation and configuration through to packet analysis and accounting. Practical exercises are spread throughout the course to maintain student interest. WHAT WILL YOU LEARN * Configure PPP and PAP/CHAP. * Install and configure RADIUS servers. * Describe how RADIUS works. * Setup RADIUS accounting. * Analyse RADIUS packets. * Troubleshoot RADIUS installations. RADIUS TRAINING COURSE DETAILS * Who will benefit: Network Administrators. Support personnel. Anyone who will be working with RADIUS. * Prerequisites: Knowledge of the TCP/IP protocols would be advantageous. * Duration 2 days RADIUS TRAINING COURSE CONTENTS * What is RADIUS? AAA services, Authentication, Authorisation, Accounting, local AAA services, remote AAA services, What is RADIUS? RADIUS as a protocol, RADIUS as an architecture, RADIUS as a standard. * Installing RADIUS RADIUS platforms, RADIUS servers, client server communications, services, daemons. Hands on Installing RADIUS and testing with NTRadPing. * Server configuration Configuring clients on the server, shared secrets, usernames and passwords. IP address pools. Hands on Configuring a server and testing with NTRadPing. * Client configuration Example clients, client configuration steps, enabling RADIUS, pointing clients to the server, shared secrets, example Cisco authentication, example Cisco authorization. Hands on Configuring clients for RADIUS. * How RADIUS works RADIUS architecture, RADIUS and authentication, PPP, PAP, CHAP, RADIUS SUCCESS, RADIUS FAILURE, the RADIUS protocol stack, the RADIUS protocol, the RADIUS header, RADIUS codes, RADIUS attributes, ACCESS-REQUEST example, ACCESS-ACCECPT example, CHAP example, proprietary attributes, using unassigned type codes, RADIUS attribute 26, Cisco specific attributes. Hands on Analysing RADIUS packets, configuring PPP CHAP to work with RADIUS. * RADIUS accounting Simplified operation, Accounting codes, Accounting attributes, client and server configuration for accounting. Hands on Configuring RADIUS accounting. * RADIUS architectures Traditional architecture, multiple RADIUS servers for resilience, Proxy RADIUS servers, Realms, RADIUS in VPNs, RADIUS with 802.1x. Hands on Using multiple RADIUS servers, Proxies. * Troubleshooting RADIUS General problem solving, basic tools, RADIUS troubleshooting, Common configuration errors, log files, RADIUS design and performance. Hands on Fixing RADIUS problems.

ABOUT THIS TRAINING This 5-day training course enables participants to learn and understand the fundamental concepts of well test analysis. The methodology described in the course, which has become the standard of the industry, presents a systematic way of interpreting well tests in homogeneous and heterogeneous reservoirs, including fissured and multilayered systems.  Recommendations for designing tests in such formations, examples, and problem-solving sessions for practical experience and immediate application are included in the course. Training Objectives Upon completion of this course, participants will be able to: * Understand the well test analysis methodology * Present the straight line, log-log pressure, derivative and deconvolution analysis methods * Learn the most common reservoir behaviours and boundary effects * Carry out the gas and multiphase analysis Target Audience The course is intended for individuals who involved with the design and interpretation of well tests. The following personnel will benefit from the knowledge shared in this course: * Petroleum Production Engineers * Production and Wellsite Geologist * Geophysicist * Reservoir Engineer * Drilling Engineer Trainer Your expert course leader has taught numerous well test interpretation industry courses around the world and has been involved in many consulting projects. He is a member of the Society of Petroleum Engineers (SPE) since 1969, and he was elected a Distinguished Member in 2002 and an Honorary Member in 2009. He has chaired or organized many SPE Advanced Technology Workshops. He is a recognized expert in well test analysis and has published over one hundred technical papers and was responsible for many advances in well test interpretation, including: the use of Greens functions; wellbore storage and skin, fractured wells, and wells with double porosity behavior; the first major commercial computer-aided interpretation software; single-well and multi-well deconvolution; and a well test interpretation methodology which has become standard in the oil industry. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations