26 Problem Solving courses in Belfast

Firefighting or solving the same problems week after week? Create a problem-solving culture in your business with this proven methodology.

The NEBOSH National Diploma is designed to provide the underpinning knowledge for a professional career in health and safety. The course is suitable for both newly appointed safety practitioners and those with substantial experience who wish to obtain Chartered Membership of IOSH. It equips holders to advise on effective management of risk across the range of employment sectors.

Your grumpiest customers can become your biggest advocates if you solve their problems quickly, effectively and permanently. We supply the top tips for dealing with tricky customers so your teams can create positive outcomes from every interaction with some simple techniques that make a difference to relationships straight away. Bespoke courses include: Customer needs and expectations Communication styles and how to influence them Assertiveness The 4 psychological fears Dealing with difficult customer behaviour The power of your behaviour Five steps to customer problem solving

This workshop will provide an opportunity to understand and apply a range of commercial analysis tools in a problem-solving environment.

OVERVIEW -------------------------------------------------------------------------------- When it comes to a complex decision-making process, we are always confronted with problems that require us to take an efficient decision. It involves prioritising our work, understanding the failure of the process and deciding how to resolve the issue. All these things require a realistic approach to problem-solving.  This course will enable us to learn how to be inventive, logical decision maker by understanding the principles behind critical thinking and the tools used to consistently identify and select the best decision among multiple alternatives.  

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Professional Management is crucial to your company's success. In fact, managers can have the single largest impact on your organisation's productivity and overall profitability, with more influence over employee morale and performance than anyone else.

RADIUS TRAINING COURSE DESCRIPTION A fast paced hands-on introduction to RADIUS. Moves from installation and configuration through to packet analysis and accounting. Practical exercises are spread throughout the course to maintain student interest. WHAT WILL YOU LEARN * Configure PPP and PAP/CHAP. * Install and configure RADIUS servers. * Describe how RADIUS works. * Setup RADIUS accounting. * Analyse RADIUS packets. * Troubleshoot RADIUS installations. RADIUS TRAINING COURSE DETAILS * Who will benefit: Network Administrators. Support personnel. Anyone who will be working with RADIUS. * Prerequisites: Knowledge of the TCP/IP protocols would be advantageous. * Duration 2 days RADIUS TRAINING COURSE CONTENTS * What is RADIUS? AAA services, Authentication, Authorisation, Accounting, local AAA services, remote AAA services, What is RADIUS? RADIUS as a protocol, RADIUS as an architecture, RADIUS as a standard. * Installing RADIUS RADIUS platforms, RADIUS servers, client server communications, services, daemons. Hands on Installing RADIUS and testing with NTRadPing. * Server configuration Configuring clients on the server, shared secrets, usernames and passwords. IP address pools. Hands on Configuring a server and testing with NTRadPing. * Client configuration Example clients, client configuration steps, enabling RADIUS, pointing clients to the server, shared secrets, example Cisco authentication, example Cisco authorization. Hands on Configuring clients for RADIUS. * How RADIUS works RADIUS architecture, RADIUS and authentication, PPP, PAP, CHAP, RADIUS SUCCESS, RADIUS FAILURE, the RADIUS protocol stack, the RADIUS protocol, the RADIUS header, RADIUS codes, RADIUS attributes, ACCESS-REQUEST example, ACCESS-ACCECPT example, CHAP example, proprietary attributes, using unassigned type codes, RADIUS attribute 26, Cisco specific attributes. Hands on Analysing RADIUS packets, configuring PPP CHAP to work with RADIUS. * RADIUS accounting Simplified operation, Accounting codes, Accounting attributes, client and server configuration for accounting. Hands on Configuring RADIUS accounting. * RADIUS architectures Traditional architecture, multiple RADIUS servers for resilience, Proxy RADIUS servers, Realms, RADIUS in VPNs, RADIUS with 802.1x. Hands on Using multiple RADIUS servers, Proxies. * Troubleshooting RADIUS General problem solving, basic tools, RADIUS troubleshooting, Common configuration errors, log files, RADIUS design and performance. Hands on Fixing RADIUS problems.

ABOUT THIS TRAINING This 5-day training course enables participants to learn and understand the fundamental concepts of well test analysis. The methodology described in the course, which has become the standard of the industry, presents a systematic way of interpreting well tests in homogeneous and heterogeneous reservoirs, including fissured and multilayered systems.  Recommendations for designing tests in such formations, examples, and problem-solving sessions for practical experience and immediate application are included in the course. Training Objectives Upon completion of this course, participants will be able to: * Understand the well test analysis methodology * Present the straight line, log-log pressure, derivative and deconvolution analysis methods * Learn the most common reservoir behaviours and boundary effects * Carry out the gas and multiphase analysis Target Audience The course is intended for individuals who involved with the design and interpretation of well tests. The following personnel will benefit from the knowledge shared in this course: * Petroleum Production Engineers * Production and Wellsite Geologist * Geophysicist * Reservoir Engineer * Drilling Engineer Trainer Your expert course leader has taught numerous well test interpretation industry courses around the world and has been involved in many consulting projects. He is a member of the Society of Petroleum Engineers (SPE) since 1969, and he was elected a Distinguished Member in 2002 and an Honorary Member in 2009. He has chaired or organized many SPE Advanced Technology Workshops. He is a recognized expert in well test analysis and has published over one hundred technical papers and was responsible for many advances in well test interpretation, including: the use of Greens functions; wellbore storage and skin, fractured wells, and wells with double porosity behavior; the first major commercial computer-aided interpretation software; single-well and multi-well deconvolution; and a well test interpretation methodology which has become standard in the oil industry. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Understand the principles of the “Visual Factory”, basic “Visual Management Systems” and how to apply it to your working environment This workshop introduces the tools and practices of Visual Management as one of the basic components of a Lean Management System. It shows how it can be used effectively to support standardization and problem solving across all functions, allowing the detection of product and process abnormalities in your value stream in real time. It also serves as a communication tool by visually defining for people what "good" is, what the "standard" is, and whether it is being maintained. It allows a proactive approach to data gathering, leading to rapid data analysis, and aids decision making that results in corrective actions being taken in a cost effective way. To achieve this, the workshop looks at how to identify critical product and process information, how to record and display it, who needs to see it, and how does it lead to action that resolves a problem or a non-conformance when it occurs. The workshop also details the principles used in designing and implementation a "Visual Management System" in order to migrate your organization from one of gathering and analysing data, and reacting to abnormalities, to one of seeing waste, managing exceptions, and improving processes in real time.