1231 Negotiation courses delivered Online

This 2 day course is ideal for Team Leaders and Managers who have had little or no training in the role where they have to lead a team and take on management responsibilities. It will give them confidence and the skills to take decisions and get the best performance from their team. The most popular of our management training courses, the First Line Management course is specifically for people who are new to a management position or who are about to undertake a management position and have had no formal management training. Anyone who is new to a management or supervisory position will benefit from this course. Run over two days, the syllabus of the First Line Management course will cover a wide range of topics to give new or inexperienced managers a firm understanding of the foundations needed to begin their journey as a manager. It includes units on effective communication, managing your team, managing yourself, delegating, setting objectives, effective planning and personal development. -------------------------------------------------------------------------------- COURSE SYLLABUS MODULE ONE ROLE ASSESSMENT AND PERSONAL DEVELOPMENT PLANNING * Understanding roles and responsibilities * Outline framework of management * Taking the step into management * Identifying personal development needs and planning MODULE TWO EFFECTIVE COMMUNICATION SKILLS * Communicating to be effective - how and what to communicate * Designing effective questioning techniques and listening actively * Non-verbal communication * Dealing with, and responding to, differing communication styles MODULE THREE MANAGING YOURSELF * Use of planning tools and techniques * Dealing with time stealers and interruptions * Learn how to delegate effectively MODULE FOUR MANAGING YOUR TEAM * Understanding different management styles and how to use them * Recognising performance management * Setting expectations and clearly defining roles and responsibilities * Pinpointing performance and motivating your team/individuals * Learning the management actions required to maintain team effectiveness * Team dynamics and looking at individual behaviour within teams -------------------------------------------------------------------------------- FIRST LINE MANAGEMENT COURSE Management is the efficient, effective and economic use of resources to achieve results with and through the efforts of other people. Leadership – a definition Inspiring others to follow your lead by creating a compelling vision of the future, whereby targets are not merely achieved, but are surpassed . Leadership – a definition Inspiring others to follow your lead by creating a compelling vision of the future, whereby targets are not merely achieved, but are surpassed . The Role of the First Line Manager as ‘Leader'. First Line Managers have Leadership responsibilities – this is often the biggest challenge for Team Leaders and Supervisors who have to adapt from performing a task to motivating a team. At the beginning of the 21st century, the most powerful sources of growth, employment and wealth creation are found in innovation-driven industries. As a result, organisational leaders face a whole new set of challenges. They have to change and will increasingly need to rely on the knowledge, skills, experience and judgement of all their people. Organisational leaders will need to place less emphasis on traditional structures and control, and concentrate on five key priorities: . Five Key Priorities . * using strategic vision to motivate and inspire * empowering employees at all levels * accumulating and sharing internal knowledge * gathering and integrating external information * challenging the status quo and enabling creativity Using Strategic Vision. Effective leaders will develop a strategic vision that is clear and compelling, and communicate it in a way that gives a real sense of purpose and direction. A powerful vision is clear about direction and objectives, proactive in its approach, but allows room for flexibility about the means of achievement. A powerful vision is important because it is one way of linking the present to a desirable future. The role of strategic planning is then to map out a path to achieve that vision. However, visionary thinking should not be the exclusive province of the organisation's top executives. Successful leaders will encourage participation in the formulation of a strategic vision that offers different perspectives and encourages commitment. It is also important to empower employees with the responsibility and authority to implement the vision. . Empowering Employees. Some people have proposed the view that the great leader is a great servant [2]. Certainly, many organisations believe that an environment based on trust will produce better results than one of rules, regulation and hierarchy. This means that leaders will increasingly have to respond to their employees' needs and take on some unaccustomed roles, such as coach, teacher, information provider, facilitator, listener or supporter. But for empowerment to work, organisations will have to share information and knowledge far more than they have done in the past. This will certainly include First Line Managers . Challenging the status quo and enabling creativity. There are a number of ways in which effective First Line Managers can challenge the status quo and enable creativity: . Facilitate ‘constructive dissent', i.e. encourage people to question openly a manager's perspective without fear of retaliation. An interesting example of this is at Motorola, where employees can file a ‘minority report' and lodge a different point of view to their immediate First Line Manager on a business issue.Foster a culture that encourages risk-taking.Create a sense of urgency by producing a compelling picture of the risks of not changing. To summarise, successful First Line Managers will be those that are proactive both in facilitating organisational learning and encouraging positive adaptation to external changes. . A 2 day First Line Manager Course will accelerate the process for Team Leaders and Supervisors to reach a high level of competence and confidence in the Leadership role they have . -------------------------------------------------------------------------------- SAMPLE EXERCISES Our range of bespoke First Line Manager modules works wonders! The course outlines may look as you'd expect - but the content, approach and effect is very much greater than expectations. We have a very large library of innovative exercises that are highly effective in capturing and embedding the learning points in a practical way. Following each exercise - that may be aligned to a 'Financial Theme' - they are debriefed fully and related to how the learning can to be applied back in the work-place. They are also really great fun!! Here are some template modules and sample exercises designed to embed the learning in a motivational and memorable way:- SAMPLE 'ICE-BREAKER' EXERCISE - NUMBER CRUNCH The team must be effectively led and motivated to work as one to reach their objective of visiting each location in a short period of time. Debrief - Leadership and co-ordination, strategy and planning, adapting approach, decision making & control SAMPLE EXERCISE - THROUGH THE HOOP Taking the full team through the 'hoop' within the 'stretching' time limit is likely to exceed the group's own self-limitations. TIME MANAGEMENT SAMPLE EXERCISE - CONES This task requires the team to take a numbered tower of 5 cones from point 'A' to 'B' in a specific order; this will have to meet the criteria outlined in the brief. The option of 'C' is vital to achieve the results. Debrief: * Stepping back for overview * Planning disciplines * Time-budgeting * Skills audit for delegation HANDLING CONFLICT SAMPLE EXERCISE - CAVE RESCUE * Requires that the group make some difficult choices and then hold a press conference to justify their decisions while under scrutiny and criticism. This also displayed some required leadership learning; notably that a unified leadership team is crucial to gain commitment and confidence and also how vital it is to plan for any communication that will involve some sort of conflict. * Handling Conflict and maintaining control in a professional manner are key debriefing points from this exercise. COMMUNICATION, NEGOTIATION & INFLUENCE SAMPLE EXERCISE - RED & WHITE There is a specific time managed agenda and itinerary, which puts the group under pressure. The key challenge is for the sub-groups to maximise the commercial value from the task, however there is always a great danger that the individuals attempt to gain financial progress at the expense of the other group! Debriefing Points: * Engaging the other group to 'buy-in' to collaboration * Commercial consequences when collaboration is lacking or difficult * Effective communication and influence across barriers GLOBAL THINKING & BUSINESS MIND-SET SAMPLE EXERCISE - DRAGON'S DEN The delegation is split into 2 -3 groups - each with a specific product or service to win the Dragons' investment. (A specialised Toy; A unique Team Building Training programme; An eBook Library; An innovative soft-ware package for the Retail Industry Sector. They have to also present to the Dragon's Den their business case for feedback and negotiate with the Dragons to gain either an 'I'm in' or an 'I'm out' reply. Debrief: * Global business potential * Supply Chain appreciation * Commercial framework PERFORMANCE MANAGEMENT SAMPLE EXERCISE - JUGGLING The group will be asked to set their own team target of how many 'issues' (balls) they can manage at one time. This involves devising a sequence between the group to achieve maximum results without making any mistakes. We introduce different balls which represent different degrees of complexity, challenging the group's preparation and approach to a variety 'team members' needs. Debrief: * How to maintain focus when pressure is applied * Ensuring effective communication * Clarifying the approach for dealing with the unexpected * Setting expectations and reviewing delivery * Treating every team member as an individual PRIORITISATION & ORGANISATION SAMPLE EXERCISE - LABYRINTH This activity requires the group to solve a number of tasks through verbal communication only, but they will be forbidden to write any information down or make any gestures using their hands. They will each be provided with a great deal of different pieces of data that has to be assimilated within an increasingly pressurised time-scale. The material also contains distracting and misleading 'red-herrings'. The task requires delegates to keep focussed on the 'critical path' and be very organised in order to meet the dead-line. Debrief: * Rigour of planning - SMART * Prioritising through ambiguity * Time budgeting * Assigning roles & responsibilities to break down volume of material * The value of keeping accurate records -------------------------------------------------------------------------------- IN-HOUSE & CLASSROOM COURSES AVAILABLE ONLINE We have developed an alternative to traditional face-to-face training that continues to provide a full learning experience, and allows delegates to learn effectively whilst self-isolating from home. This is how it looks: Delegates booked on Classroom and In-House courses will continue to have access to their trainer online throughout the days that the course is booked to run. Prior to a delegate's course start date, they will be enrolled on our e-learning platform (in partnership with BCF Group [https://www.thebcfgroup.co.uk/management-training/first-line-manager-course.php]) for the course they are booked on to. They will also be given contact information for their trainer, and details of how to access the online workshops. Delegates will not require any special IT equipment. A desktop computer, laptop, tablet, or a mobile phone with internet and audio capability is all that is required. Delegates taking ILM Qualifications will then proceed to the book review, video review and work based assignments with 12 months tutor support as appropriate, and in line with our previous arrangements. We hope you agree that this blended learning experience represents the safest way to continue supporting our clients and delegates during the Coronavirus disruption. -------------------------------------------------------------------------------- IN-HOUSE COURSES This is our own management training course which has been developed and refined over the many years we have been providing it to delegates from organisations in virtually every industry. This means that the course syllabus is flexible and can be tailored to the specific requirements of a new first line manager or managers, making it ideal for companies or organisations who require an in-house first line management training course which is attended by a number of current or potential managers. -------------------------------------------------------------------------------- SCHEDULED COURSES A one day version of this First Line Management course is available as an Open Course delivered at our partner, the BCF's Training suites in Nottingham and Reading from the following scheduled dates... CLASSROOM COURSE - NOTTINGHAM (NG12 4DG) Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions. Cost: £595 + vat * 16 October 2023 * 09 January 2024 * 11 March 2024 CLASSROOM COURSE - READING (RG41 5QS) Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions. Cost: £595 + vat * 07 December 2023 * 15 February 2024 * 14 May 2024 ZOOM™ COURSE Attending a course via Zoom videoconferencing gives you all of the benefits of classroom training without the need to leave your home or office. You still benefit from a real tutor facilitating the programme, and the content is exactly the same. Cost: £495 + vat * 11 September 2023 * 04 December 2023 * 13 March 2024 -------------------------------------------------------------------------------- DICKSON TRAINING LTD Founded in 1985 in Yorkshire, we have built an impressive and loyal client base. Our partnerships are built by consistently delivering outstanding development solutions and working in close collaboration with our clients, resulting in us becoming a leading UK and international training provider.

This highly practical workshop will help you become a more effective negotiator and learn the skills that master negotiators use.

Negotiation skills course will help you to become a better negotiator in your home, workplace and organisation.

'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this course will provide you with a solid foundation to become a confident negotiator and help you develop your skills. Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top. This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Course will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Learning Outcomes After completing this Negotiation Techniques course, the learner will be able to: * Gain a thorough understanding of the true value of leadership. * Know how management and leadership are different yet equally important. * Understand the relationship between employee motivation and performance. * Master professional-level communication skills. * Understand the characteristics and qualities of effective negotiation skills. * Understand feedback gathering and effective employee interview skills. * Know the difference between delegation and leading by example. * Know the techniques for developing a high-performance team. * Gain the confidence to step into a leadership role. Why Choose this Techniques Course from Us * Self-paced course, access available from anywhere. * Easy to understand, high-quality study materials. * Negotiation Techniques Course developed by industry experts. * MCQ quiz after each module to assess your learning. * Automated and instant assessment results. * 24/7 support via live chat, phone call or email. * Free PDF certificate as soon as completing this course. ******Courses are included in this Negotiation Techniques Course: * Course 01: Level 5 Diploma in Business Analysis * Course 02: Level 7 Diploma in Facilities Management Course ******Others included in this course: * Free 3 PDF Certificate * Access to Content - Lifetime * Exam Fee - Totally Free * Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Negotiation Techniques Course: Module 1: An Overview of Negotiation * Defining Negotiation * Different Types of Negotiation * What is Positional Bargaining? * What is Principled Negotiation? Module 2: How to Prepare For Negotiations * How to Manage Your Fear * Personal Preparation * Establishing Your WATNA and BATNA * Identify your WAP * Identifying Your ZOPA Module 3: The Process of Negotiation * Preparation and Planning * Clarification and Justification * How to Exchange Information * The Bargaining Stage * Conclude and Implement Module 4: Ways of Developing Persuasion & Influencing Skills * Different Steps in the Persuasion Process * Influencing Skills Module 5: Ways of Developing Communication Skills * Ways of Asking Questions * Understanding and Using Probing * What are the Listening Skills? * Interpretation Module 6: How to Develop Active Listening Skills * Fundamentals of Active Listening * Communication Process Explained Module 7: Comprehending Body Language * Comprehending Body Language * Comprehending Facial Expressions Module 8: Assertiveness and Self Confidence * What is Self-Esteem? * Symptoms of Low Self-Esteem and the Root Causes of It * How to Improve Self-Esteem * How to Build Self-Esteem Module 9: Managing Anger * What is Anger? * Managing Anger and its Dimensions * The Costs of Anger * The Anger Process and How It Affects Our Thinking Module 10: Managing Stress * How to Define and Identify Stress * Manage Stress Module 11: Negotiation Tactics to Closing a Better Deal * Develop Clear Outcomes * Treat The Other Party With Respect At All Times * Ask a Lot of Questions * Ask For What You Want * Ask or Offer Something of Relative Value, Including Intangibles * Don't Be the First to Offer to 'Split the Difference' * Close with Confidence and Clarity Module 12: Ways of Overcoming Sales Objections * How to Overcome Sales Objections? * Building Credibility * Observation Skills Assessment Method After completing each module of the Negotiation Techniques, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Negotiation Techniques course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. WHO IS THIS COURSE FOR? This course is suitable for candidates committed to their ongoing professional development. This Negotiation Techniques could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable. REQUIREMENTS There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Negotiation Techniques course must meet the following requirements: * Good command of the English language * Must be vivacious and self-driven * Basic computer knowledge * A minimum of 16 years of age is required CAREER PATH This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: * Team Leader * Manager * Controller CERTIFICATES CERTIFICATE OF COMPLETION Digital certificate - Included

'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this course will provide you with a solid foundation to become a confident negotiator and help you develop your skills. Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top. This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Course will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Learning Outcomes After completing this Negotiation Techniques course, the learner will be able to: * Gain a thorough understanding of the true value of leadership. * Know how management and leadership are different yet equally important. * Understand the relationship between employee motivation and performance. * Master professional-level communication skills. * Understand the characteristics and qualities of effective negotiation skills. * Understand feedback gathering and effective employee interview skills. * Know the difference between delegation and leading by example. * Know the techniques for developing a high-performance team. * Gain the confidence to step into a leadership role. Why Choose this Techniques Course from Us * Self-paced course, access available from anywhere. * Easy to understand, high-quality study materials. * Negotiation Techniques Course developed by industry experts. * MCQ quiz after each module to assess your learning. * Automated and instant assessment results. * 24/7 support via live chat, phone call or email. * Free PDF certificate as soon as completing this course. ******Courses are included in this Negotiation Techniques Course: * Course 01: Level 5 Diploma in Business Analysis * Course 02: Level 7 Diploma in Facilities Management Course ******Others included in this course: * Free 3 PDF Certificate * Access to Content - Lifetime * Exam Fee - Totally Free * Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Negotiation Techniques Course: Module 1: An Overview of Negotiation * Defining Negotiation * Different Types of Negotiation * What is Positional Bargaining? * What is Principled Negotiation? Module 2: How to Prepare For Negotiations * How to Manage Your Fear * Personal Preparation * Establishing Your WATNA and BATNA * Identify your WAP * Identifying Your ZOPA Module 3: The Process of Negotiation * Preparation and Planning * Clarification and Justification * How to Exchange Information * The Bargaining Stage * Conclude and Implement Module 4: Ways of Developing Persuasion & Influencing Skills * Different Steps in the Persuasion Process * Influencing Skills Module 5: Ways of Developing Communication Skills * Ways of Asking Questions * Understanding and Using Probing * What are the Listening Skills? * Interpretation Module 6: How to Develop Active Listening Skills * Fundamentals of Active Listening * Communication Process Explained Module 7: Comprehending Body Language * Comprehending Body Language * Comprehending Facial Expressions Module 8: Assertiveness and Self Confidence * What is Self-Esteem? * Symptoms of Low Self-Esteem and the Root Causes of It * How to Improve Self-Esteem * How to Build Self-Esteem Module 9: Managing Anger * What is Anger? * Managing Anger and its Dimensions * The Costs of Anger * The Anger Process and How It Affects Our Thinking Module 10: Managing Stress * How to Define and Identify Stress * Manage Stress Module 11: Negotiation Tactics to Closing a Better Deal * Develop Clear Outcomes * Treat The Other Party With Respect At All Times * Ask a Lot of Questions * Ask For What You Want * Ask or Offer Something of Relative Value, Including Intangibles * Don't Be the First to Offer to 'Split the Difference' * Close with Confidence and Clarity Module 12: Ways of Overcoming Sales Objections * How to Overcome Sales Objections? * Building Credibility * Observation Skills Assessment Method After completing each module of the Negotiation Techniques, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Negotiation Techniques course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. WHO IS THIS COURSE FOR? This course is suitable for candidates committed to their ongoing professional development. This Negotiation Techniques could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable. REQUIREMENTS There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Negotiation Techniques course must meet the following requirements: * Good command of the English language * Must be vivacious and self-driven * Basic computer knowledge * A minimum of 16 years of age is required CAREER PATH This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: * Team Leader * Manager * Controller CERTIFICATES CERTIFICATE OF COMPLETION Digital certificate - Included

Negotiation skills course will help you to become a better negotiator in your home, workplace and organisation.

Enhance your Conflict Resolution and Negotiation Skills with our comprehensive course. Master conflict management, negotiation strategies, emotional intelligence, and cross-cultural negotiation. Gain practical tools for successful multi-party negotiations and discover how to leverage your personal negotiating power. Elevate your communication skills and achieve win-win outcomes in diverse scenarios. Start your journey towards effective conflict resolution and negotiation today.

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

How to become a successful negotiator, includingthe drivers of success in negotiation; the elements to cover in a negotiation; and what to do if a negotiation becomes stuck.

'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Negotiation Strategies will provide you with a solid foundation to become a confident negotiator and help you develop your skills. Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top. This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Negotiation Strategies will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Learning Outcomes After completing this Negotiation Strategies course, the learner will be able to: * Gain a thorough understanding of the true value of leadership. * Know how management and leadership are different yet equally important. * Understand the relationship between employee motivation and performance. * Master professional-level communication skills. * Understand the characteristics and qualities of effective negotiation skills. * Understand feedback gathering and effective employee interview skills. * Know the difference between delegation and leading by example. * Know the techniques for developing a high-performance team. * Gain the confidence to step into a leadership role. Why Choose Negotiation Strategies Course from Us * Self-paced course, access available from anywhere. * Easy to understand, high-quality study materials. * Negotiation Strategies Course developed by industry experts. * MCQ quiz after each module to assess your learning. * Automated and instant assessment results. * 24/7 support via live chat, phone call or email. * Free PDF certificate as soon as completing the Negotiation Strategies course. ******Courses are included in this Negotiation Strategies Bundle Course: * Course 01: Negotiation Strategies * Course 02: Level 2 Certificate in Business Management * Course 03: Level 2 Diploma in Business Administration ******Others included in this Negotiation Strategies bundle course: * Free 3 PDF Certificate * Access to Content - Lifetime * Exam Fee - Totally Free * Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Negotiation Strategies Course: Module 1: An Overview of Negotiation * Defining Negotiation * Different Types of Negotiation * What is Positional Bargaining? * What is Principled Negotiation? Module 2: How to Prepare For Negotiations * How to Manage Your Fear * Personal Preparation * Establishing Your WATNA and BATNA * Identify your WAP * Identifying Your ZOPA Module 3: The Process of Negotiation * Preparation and Planning * Clarification and Justification * How to Exchange Information * The Bargaining Stage * Conclude and Implement Module 4: Ways of Developing Persuasion & Influencing Skills * Different Steps in the Persuasion Process * Influencing Skills Module 5: Ways of Developing Communication Skills * Ways of Asking Questions * Understanding and Using Probing * What are the Listening Skills? * Interpretation Module 6: How to Develop Active Listening Skills * Fundamentals of Active Listening * Communication Process Explained Module 7: Comprehending Body Language * Comprehending Body Language * Comprehending Facial Expressions Module 8: Assertiveness and Self Confidence * What is Self-Esteem? * Symptoms of Low Self-Esteem and the Root Causes of It * How to Improve Self-Esteem * How to Build Self-Esteem Module 9: Managing Anger * What is Anger? * Managing Anger and its Dimensions * The Costs of Anger * The Anger Process and How It Affects Our Thinking Module 10: Managing Stress * How to Define and Identify Stress * Manage Stress Module 11: Negotiation Tactics to Closing a Better Deal * Develop Clear Outcomes * Treat The Other Party With Respect At All Times * Ask a Lot of Questions * Ask For What You Want * Ask or Offer Something of Relative Value, Including Intangibles * Don't Be the First to Offer to 'Split the Difference' * Close with Confidence and Clarity Module 12: Ways of Overcoming Sales Objections * How to Overcome Sales Objections? * Building Credibility * Observation Skills ---------------- Assessment Method After completing each module of the Negotiation Strategies, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Negotiation Strategies course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. WHO IS THIS COURSE FOR? This course is suitable for candidates committed to their ongoing professional development. This Negotiation Strategies could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable. REQUIREMENTS Students who intend to enrol in this Negotiation Strategies course must meet the following requirements: * Good command of the English language * Must be vivacious and self-driven * Basic computer knowledge * A minimum of 16 years of age is required CAREER PATH Negotiation Strategies This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: * Team Leader * Manager * Controller CERTIFICATES CERTIFICATE OF COMPLETION Digital certificate - Included