Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.
Studies have shown that People with healthy eating patterns live longer, the aim of this course is to give the learner the knowledge regarding the importance of nutrition, the effects and implications of a lack of nutrition and malnutrition.
The course is both theoretical and activity based in nature The participant will receive up to date research based information relating to Acquired Brain Injury and appropriate learning and behavioural & management strategies to use and coupled with person centred approaches can help promote recovery and positive self image.
Want to sew your own clothes, or simply want to get to grips with that sewing machine that’s gathering dust in the corner? Join us fortnightly on Wednesday mornings and lose yourself in sewing. It’s all very relaxed and informal; we have large cutting tables for your pattern cutting and will help guide you through how to get the best out of your machine, whilst making something beautiful to take home. Bring your own machine, or if you’ve not invested in a machine yet use one of ours. Places are limited so please book to avoid disappointment.
This course is designed to give the learner the knowledge and skills needed to effectively support a person with down syndrome. It provides information regarding causes of the condition genetics & screening, behaviours, practical support and how to promote effective communication.