Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.
Catheter Lab Emergency Management Simulation (CLEMS) course A bespoke interactive simulation course developed by the multi-disciplinary cardiac catheter lab team at Wythenshawe to enhance patient safety and share best practice throughout the UK.
The Portable Appliance Testing course or PAT testing course as it is more commonly known is one of our most popular courses as it does not require you to have any formal previous qualifications and once completed, will enable you to offer your services. In the commercial setting, the law places a responsibility on all employers to ensure that the electrical equipment to be used by their staff and the public, should be fit for purpose and safe for use. Hence, all portable appliances have to be regularly checked and maintained by a competent person.
This interactive programme will use the topic of equity, diversity, and inclusion to illustrate the problem of unconscious bias and the practical solutions to overcome it. The programme will provide the opportunity for self-reflection, open discussion, and training on some of the softer skills to maximise objectivity in the workplace.
A four-hour workshop on how to accelerate the learning and development of your Neurodiverse colleagues.
Well-being isn't just a 'nice to have' - it should be a core part of your employee strategy.
This programme is aimed at helping participants to manage their time more effectively and to be more productive with the time available to them.
Resilience is the ability to take the challenges and changes of life in your stride and say yes to the opportunities that excite you.
A four-hour workshop for HR Professionals in the area of Attraction, Selection and Recruitment of Neurodiverse people.
A four-hour Neurodiversity Workshop aimed at Leaders looking to understand Neurodiversity and how to create an environment to allow Neurodiverse colleagues to thrive.