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5 Know Your Customer (KYC) courses delivered Live Online

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Get a 10% discount on your first order when you use this promo code at checkout: MAY24BAN3X

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in-person, on-request, onlineDelivered Online & In-Person in UK Wide
Price on Enquiry

Delivering the best customer care when dealing with clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients
Delivered in-person, on-request, onlineDelivered Online & In-Person in UK Wide
Price on Enquiry

Achieving Customer Service Excellence - PROUD Principle® (Online)

By PMR Training and Development Ltd

The PROUD Principle® 1 Day online workshop. An innovative and powerful Customer Service model, providing customer service excellence.

 Achieving Customer Service Excellence - PROUD Principle® (Online)
Delivered Online
Dates arranged on request
£95

PL-600T00 Power Platform Solution Architect

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for Senior Consultants (both functional and technical) that aspire to be Solution Architects, or current Solution Architects that are new to the role. The Solution Architect is responsible for the successful design, implementation, deployment and adoption of an overall solution. The Solution Architect ensures that the solution meets the customer?s needs now and in the future. In this course, students will learn about decisions a Solution Architect makes during an implementation, covering security, integrations, Power Apps architecture, Power Automate architecture, and more. This course is designed to give you an introduction to the Solution Architect role. BECOMING A SOLUTION ARCHITECT/GETTING TO KNOW YOUR CUSTOMER * Define a Solution Architect * Role of a Solution Architect on projects * Project Methodology * Getting to know your customer * Group exercise - Getting to know your customer CONCEPTUALIZING THE DESIGN FROM REQUIREMENTS * How to lead the requirement collection effort * Using fit gap analysis * Pillars of good architecture * Blueprinting the solution architecture * Group exercise - Design from requirements * PROJECT GOVERNANCE AND WORKING AS A TEAM * Solution Architect's role in project governance * Techniques for keeping a project on track * Scenarios that could cause a project to fail * Group exercise - Project governance and working as a team * POWER PLATFORM ARCHITECTURE * Key Power Platform architecture components * Understand how platform design and limits influence solution architectures * Updates and feature releases * Understand how to communicate how the platform meets customer needs * DATA MODELING * Data model influences * Data model strategy * Data types * Data relationships * Group exercise - Data modeling * ANALYTICS AND ARTIFICIAL INTELLIGENCE * Planning and evaluating requirements * Operational reporting * Power BI * Enterprise BI * Pre-built insights and custom AI * POWER APPS ARCHITECTURE * Discuss options for apps and how to choose where to start * Discuss app composition options * Using components as part of your app architecture * Considerations for including Portals as an app in your architecture * Group exercise - Power Apps Architecture topics * APPLICATION LIFECYCLE MANAGEMENT (ALM) * Microsoft vision and Solution Architect's role in ALM * Environment strategies * Defning a solution structure for your deliverable * POWER AUTOMATE ARCHITECTURE * Discuss options for automation and custom logic * Review considerations for using triggers and common actions * Explore using Business Process Flows (BPF) to guide users through business processes * Group Exercise - Evaluate scenarios for Power Automate usage * SECURITY MODELING * Solution Architect's role in security modeling * Discovery and learning your client's environment * Controlling access to environments and resources * Controlling access to CDS Data * Group Exercise - Security Modeling * INTEGRATION * Solution Architects role in Integrations * What is an integration and why do we need it * Platform features that enable integration * CDS Event Publishing * Scenarios for group discussion * DYNAMICS 365 APPLICATIONS ARCHITECTURE * Solution Architect's role when deploying Dynamics 365 apps * Architecture Considerations for primary apps * Group Exercise - App specific working groups evaluate requirements * POWER VIRTUAL AGENTS ARCHITECTURE * Introduction * Chatbot options * Chatbot concepts * Best practices * Integrate chatbots * Power Virtual Agents in Microsoft Teams * ROBOTIC PROCESS AUTOMATION * Introduction * Power Automate Desktop * Recording and editing tasks * Running desktop flows * Process advisor * TESTING AND GO LIVE * Solution Architect's role with testing and go live * Planning for testing * Planning for go live *

PL-600T00 Power Platform Solution Architect
Delivered Online4 days, Sept 3rd, 13:00 + 1 more
£2380

ICA Essentials - KYC/CDD

By International Compliance Association

Ensuring effective customer due diligence is vital in managing the risk of all forms of financial crime. However, this presents increasing challenges, particularly when dealing with customers remotely. * 3-hour live, instructor-led virtual workshop * Suitable for anyone who wants to learn more about KYC/CDD * Gain a solid understanding of and practical ability to deliver robust due diligence * Earn a certificate of completion and receive a £100 discount on the ICA Certificate in KYC and CDD (if you choose to go on to further study). What will I learn? * CDD - what is it and why bother? * The risk-based approach to CDD * CDD requirements, skills, and good practice * Core 'Know Your Customer' frameworks * What is like working in 'Know Your Customer'

ICA Essentials - KYC/CDD
Delivered Online
Dates arranged on request
£250

Educators matching "Know Your Customer (KYC)"

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Course Gate

course gate

5.0(1)

London

Welcome to Course Gate, your gateway to a world of knowledge and opportunity. We are a leading online learning marketplace dedicated to empowering individuals and organisations with the skills they need to succeed in today's dynamic and competitive environment. -------------------------------------------------------------------------------- Our Mission Our mission is to make education accessible and enjoyable for everyone. We want to help you discover your passion, expand your knowledge, and grow your confidence. Whether you want to learn a new language, master software, or develop a hobby, we have the right course for you.  -------------------------------------------------------------------------------- Our Vision  At Course Gate, we envision a future where education knows no boundaries. Our goal is to eliminate the traditional barriers of time, location, and accessibility, empowering learners from diverse backgrounds to unlock their full potential. Through our innovative approach, we aim to revolutionise the learning experience by making top-quality education accessible to everyone, regardless of their location. -------------------------------------------------------------------------------- Why Choose Course Gate? When you opt for Course Gate, you're choosing excellence, convenience, and an unparalleled learning experience. Here's why learners and organisations worldwide trust us: * Unmatched Quality: We meticulously curate our courses, collaborating with industry-leading experts to provide the highest-quality, relevant, and up-to-date content. * Flexible Learning: Our platform enables you to learn at your own pace, fitting into your schedule. Whether you're a full-time professional, a stay-at-home parent, or a busy student. * 24/7 Customer Support: Our dedicated customer support team is available to assist you whenever you need help. * Accreditation & Endorsement: We hold CPD accreditation and QLS endorsement, and we're a registered course provider on the UKRLP in the UK. * Affordability: We believe education should be accessible to all. Course Gate provides competitive pricing and discounts, ensuring that the cost never becomes a barrier to your personal and professional development. So, what are you waiting for? Join the thousands of learners who have already chosen Course Gate as their trusted learning partner and unlock your full potential. --------------------------------------------------------------------------------