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141 Know Your Customer (KYC) courses

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Know Your Customer (KYC)

5.0(2)

By Studyhub UK

OVERVIEW Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Know Your Customer (KYC) Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Know Your Customer (KYC) Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Know Your Customer (KYC) Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Know Your Customer (KYC) Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. WHY BUY THIS KNOW YOUR CUSTOMER (KYC)? 1. Unlimited access to the course for forever 2. Digital Certificate, Transcript, student ID all included in the price 3. Absolutely no hidden fees 4. Directly receive CPD accredited qualifications after course completion 5. Receive one to one assistance on every weekday from professionals 6. Immediately receive the PDF certificate after passing 7. Receive the original copies of your certificate and transcript on the next working day 8. Easily learn the skills and knowledge from the comfort of your home CERTIFICATION After studying the course materials of the Know Your Customer (KYC) there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. WHO IS THIS COURSE FOR? This Know Your Customer (KYC) course is ideal for * Students * Recent graduates * Job Seekers * Anyone interested in this topic * People already working in the relevant fields and want to polish their knowledge and skill. PREREQUISITES This Know Your Customer (KYC) does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Know Your Customer (KYC) was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. CAREER PATH As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Know Your Customer (KYC) is a great way for you to gain multiple skills from the comfort of your home. COURSE CURRICULUM Module 01- Introduction to KYC Introduction to KYC 00:31:00 Module 02- Customer Due Diligence Customer Due Diligence 00:21:00 Module 03- AML (Anti-Money Laundering) AML (Anti-Money Laundering) 00:31:00 Module 04- KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom 00:21:00 Module 05- Regulations to be Complied by Industries Regulations to be Complied by Industries 00:20:00 Module 06- Methods for carrying out KYC and AML and the Future of KYC Compliance Methods for carrying out KYC and AML and the Future of KYC Compliance 00:13:00 Assignment Assignment - Know Your Customer (KYC) 00:00:00

Know Your Customer (KYC)
Delivered Online On Demand
£10.99

Know Your Customer (KYC)

By Apex Learning

OVERVIEW This comprehensive course on Know Your Customer (KYC) will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Know Your Customer (KYC) comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. HOW WILL I GET MY CERTIFICATE? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. WHO IS THIS COURSE FOR? There is no experience or previous qualifications required for enrolment on this Know Your Customer (KYC). It is available to all students, of all academic backgrounds. REQUIREMENTS Our Know Your Customer (KYC) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. CAREER PATH Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. COURSE CURRICULUM 7 sections • 7 lectures • 02:17:00 total length •Introduction to KYC: 00:31:00 •Customer Due Diligence: 00:21:00 •AML (Anti-Money Laundering): 00:31:00 •KYC, AML, and Data Privacy Regulations for Businesses Operation in the UK: 00:21:00 •Regulations to Be Complied by Industries: 00:20:00 •Methods for Carrying out KYC and AML and the Future of KYC Compliance: 00:13:00 •Assignment - Know Your Customer (KYC): 2 days

Know Your Customer (KYC)
Delivered Online On Demand
£12

Know Your Customer (KYC)

4.7(160)

By Janets

Register on the Know Your Customer (KYC) today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Know Your Customer (KYC) is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! WHAT YOU GET WITH THE KNOW YOUR CUSTOMER (KYC) * Receive a e-certificate upon successful completion of the course * Get taught by experienced, professional instructors * Study at a time and pace that suits your learning style * Get instant feedback on assessments  * 24/7 help and advice via email or live chat * Get full tutor support on weekdays (Monday to Friday) COURSE DESIGN The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of * Video lessons * Online study materials CERTIFICATION After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. WHO IS THIS COURSE FOR: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. REQUIREMENTS: The online training is open to all students and has no formal entry requirements. To study the Know Your Customer (KYC), all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. COURSE CONTENT Module 01: Introduction to KYC Introduction to KYC 00:33:00 Module 02: Customer Due Diligence Customer Due Diligence 00:23:00 Module 03: AML (Anti-Money Laundering) AML (Anti-Money Laundering) 00:31:00 Module 04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom KYC, AML, and Data Privacy Regulations for Businesses Operation in the UK 00:23:00 Module 05: Regulations to be Complied by Industries Regulations to Be Complied by Industries 00:22:00 Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance Methods for Carrying out KYC and AML and the Future of KYC Compliance 00:15:00 FREQUENTLY ASKED QUESTIONS Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Know Your Customer (KYC)
Delivered Online On Demand
£25

Know Your Customer (KYC)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Know Your Customer (KYC) will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Know Your Customer (KYC) will help you keep ahead of the pack. The Know Your Customer (KYC) incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this coursewill add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Know Your Customer (KYC), you can equip yourself with the essentials to keep you afloat into the competition. Along with this Know Your Customer (KYC) course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Know Your Customer (KYC)? * Course 01: Know Your Customer (KYC) * Course 02: Sales: Psychology of Customers * Course 03: Customer Relationship Management * Course 04: Phone-Based Customer Service * Course 05: Retail Management - Level 5 * Course 06: GCSE English * Course 07: Public Speaking and Presentation Skill Course * Course 08: The Formula to Talk with Strangers * Course 09: Level 2 Microsoft Office Essentials * Course 10: Time Management * Course 11: Stress Management Training So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Know Your Customer (KYC): * One payment, but lifetime access to 11 CPD courses * Certificate, student ID for the title course included in a one-time fee * Full tutor support available from Monday to Friday * Free up your time - don't waste time and money travelling for classes * Accessible, informative modules taught by expert instructors * Learn at your ease - anytime, from anywhere * Study the course from your computer, tablet or mobile device * CPD accredited course - improve the chance of gaining professional skills * Gain valuable and in-demand skills without leaving your home. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. * PDF Certificate: Free (Previously it was £10 * 11 = £110) * Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of Know Your Customer (KYC) Bundle Course 01: Know Your Customer (KYC) * Module 01: Introduction to KYC * Module 02: Customer Due Diligence * Module 03: AML (Anti-Money Laundering) * Module 04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom * Module 05: Regulations to be Complied by Industries * Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance Course 02: Sales: Psychology of Customers * Introduction * Introducing A.S.K - concentrating on 'A' for ATTRACT. * Section 3 The 'S' of A.S.K. - SERVING * Section 4 The K of A.S.K * Section 5 ...And lastly... Course 03: Customer Relationship Management * Module 01: Introduction to Customer Relationship Management (CRM) * Module 02: CRM Fundamentals * Module 03: CRM Strategies CRM Strategies * Module 04: Data Analysis in CRM * Module 05: CRM Databases * Module 06: Deepening Customer Relationship * Module 07: Handling Customer Complaints * Module 08: Future of CRM Course 04: Phone-Based Customer Service * Module 1: Introduction to Customer Service * Module 2: What's Different about Good Customer Service? * Module 3: Customer Relationship Management * Module 4: Customer Service Communication Strategies * Module 5: Aspects of Phone Etiquette * Module 6: Building Rapport Over the Phone * Module 7: Inbound and Outbound Calls * Module 8: Active Listening and Managing Tough Callers * Module 9: Managing Interoffice Calls and Voicemail * Module 10: Problem Solving over the Phone * Module 11: Intra Organisation Dealings * Module 12: Measuring Customer Service Course 05: Retail Customer Service Training * Module 01: Who We Are and What We Do * Module 02: The Sales Process and Dealing with Customers at the Checkout * Module 03: Importance of Consumer Behaviour * Module 04: Taking Trends and Targeting Customers Effectively * Module 05: The Importance of Communicating with Customers * Module 06: Identifying and Addressing Customer Needs * Module 07: Generating Return Business * Module 08: In-Person Customer Service * Module 09: Giving Customer Service over the Phone * Module 10: Providing Electronic Customer Service * Module 11: Recovering Difficult Customers * Module 12: Understanding When to Escalate Course 06: GCSE English * Module 01: Introduction to GCSE English * Module 02: Edexcel English Section A Part 01 * Module 03: Edexcel English Section A Part 02 * Module 04: Edexcel English Section B * Module 05: Edexcel English Section C and many more... Course 07: Public Speaking and Presentation Skill Course * Introduction * QUICK UNLEARNING Before Starting this "SKILL" * IS THIS HAPPENED WITH YOU???? * Impressive Methods of Hooking Audience, even before your Speech or Presentation * 6 Highly Impressive Methods of Starting any Speech or Presentation!! * Body Language: 6 Methods for Impressive Body Language for Speech or Presentation * Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety * Effective Methods of Ending Any Speech or Presentation * Bonus Course 08: The Formula to Talk with Strangers * Section 01: Course Overview * Section 02: The Formula * Section 03: Summary * Section 04: End Course 09: Level 2 Microsoft Office Essentials ***Excel 2016*** * Getting Started with Microsoft Office Excel 2016 * Performing Calculations * Modifying a Worksheet * Formatting a Worksheet * Printing Workbooks * Managing Workbooks ***Word 2016*** * Getting Started with Word * Formatting Text and Paragraphs * Working More Efficiently * Managing Lists * Adding Tables * Inserting Graphic Objects * Controlling Page Appearance * Preparing to Publish a Document * Workbooks - Microsoft Word 2016 (Beginner) ***PowerPoint 2016*** * PowerPoint Interface * Presentation Basics * Formatting * Inserting Options * Working with Objects * Table * Charts * Review and Presentatin ***Access 2016*** * Introduction to Access * Modify Data * Working with Queries * Access Forms * Working with Reports Course 10: Time Management * Identifying Goals * Effective Energy Distribution * Working with Your Personal Style * Building Your Toolbox * Establishing Your Action Plan Course 11: Stress Management Training * Beginning Concepts * Specific Stress Management Techniques * MORE Stress Reduction Strategies * Still MORE Stress Reduction Techniques - Part 1 * Still MORE Stress Reduction Techniques - Part 2 * Still MORE Stress Reduction Techniques - Part 3 * BONUS Video & Wrap Up! * Special LIVE Bonus Video! CPD 115 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? Anyone from any background can enrol in this Know Your Customer (KYC) bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. REQUIREMENTS Our Know Your Customer (KYC) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. CAREER PATH Having these various CPD certificate will increase the value in your CV and open you up to multiple job sectors. CERTIFICATES CERTIFICATE OF COMPLETION Digital certificate - Included

Know Your Customer (KYC)
Delivered Online On Demand
£53

Know Your Customer (KYC) Training

By Course Gate

This Know Your Customer (KYC) Training course provides a comprehensive overview of KYC concepts and compliance. It will define KYC, explain its importance, and provide key insights into customer due diligence, anti-money laundering regulations, and data privacy.

Know Your Customer (KYC) Training
Delivered Online On Demand
£11.99

QCx Forum

By QU Company

The Quintessential Customer Experience (QCx) Forum is a ‘peer advisory’ community of communications and Cx professionals whose primary objectives are: 1. To help members keep abreast of the latest CX developments 2. To share best practice across different industry sectors. 3. To provide individual support, advice and guidance for members Membership includes quarterly meetings, team coaching, 1:1 mentoring and online resource. Benefits The QCx Forum benefits both the CX professional and the organisations they work for. Employer Benefits include: 1. Benchmarking performance against organisations in different sectors 2. Keeping up to date with latest trends 3. Maintaining competitive advantage through exceptional customer experience. Individual Member Benefits include: 1. Inspiration for new ideas and approaches 2. Guidance and advice to implement new strategies 3. Support and reassurance from peers What’s included: The current membership package* includes: Forum Meetings Quarterly ‘Mastermind Group’ gatherings in person at a London venue. Each meeting features a specialist speaker providing insights about new trends and best practice. Team Coaching Attendees have the opportunity to share and solve key CX-related challenges they face.  1:1 Mentoring Support Members have access expert mentors to develop new strategies, gain valuable new knowledge and enhance their professional growth. Online Resource Members have access to a dedicated portal providing access to useful templates, tools and articles. * The first annual conference is planned for 2024 Membership Fees and options Three options are available: Essentials - quarterly Forum meetings, team coaching and online resources.   £1,400.00 (ex VAT) pa Standard annual membership - includes quarterly forum meetings, team coaching, 4 x 1:1 mentoring sessions and online resource.  £3,600.00 (ex VAT) per annum Platinum membership - over and above the standard membership, includes an intensive quarterly programme of bi-weekly coaching sessions  £4,700.00 (ex VAT) per annum Credentials The Chair of the QCx Forum is Quentin Crowe MA, FCIM. His CX consultancy journey began in 2001 working with clients in the fitness and education sectors. Using an adaptation of the SERVQUAL methodology, he and his team have worked with clients in the charity, quality assurance, construction and cutout sectors (including ISG). Quentin also mentors entrepreneurs, senior marketers and corporate executives. He also chairs a number of ‘mastermind’ groups.  Brands represented include Shell, Asahi, Reuters and St James’s Place Welsh Management.

QCx Forum
Delivered In-Person in London3 hours 30 minutes, May 24th, 08:30
FREE

Know Your Customer (KYC) - CPD Certified

By Apex Learning

Learn the entire Know Your Client (KYC) process in detail. It is a process that financial institutions and other regulated companies use to verify the identity of their clients and assess their potential risks for money laundering or financing terrorism. The goal of KYC is to prevent these illegal activities by gathering information about customers and their financial transactions. This information helps the company to understand the customer's needs, business and financial position, and any potential risks involved in working with them. The KYC process collects and verifies the customer's personal and financial information. It may also include ongoing monitoring of the customer's transactions to ensure that they are consistent with the information provided during the KYC process. KYC is an integral part of financial regulation and is required by law in many countries. Financial institutions must comply with KYC regulations to prevent money laundering and other financial crimes. KYC is also essential for customer protection, as it helps to ensure that customers are not exposed to fraud or other financial risks. So, without further ado, Enrol this exclusive bundle course today. Along with this AML & KYC course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This AML & KYC Bundle Consists of the following Premium courses: * Course 01: Anti Money Laundering (AML) Regulation for AML Officers Diploma * Course 02: Know Your Customer (KYC) * Course 03: Financial Investigator * Course 04: Level 3 Tax Accounting * Course 05: Financial Analysis * Course 06: English Law and Legal System Level 3 * Course 07: Compliance & Business Risk Management * Course 08: GDPR Data Protection Level 5 * Course 09: Understanding Wills and Probate Laws - Level 2 * Course 10: Effective Communication Skills * Course 11: Decision-Making Enrol now in AML & KYC to advance your career, and use the premium study materials from Apex Learning. Learning Outcomes: * Understand the purpose and importance of KYC in preventing money laundering and financing terrorism. * Know the key elements of a KYC process, including customer identification, risk assessment, and ongoing monitoring. * Be able to gather and verify customer information as part of a KYC process. * Understand how to use KYC information to assess a customer's risk level and determine appropriate action. * Know how to maintain and update customer KYC information as needed. * Be familiar with relevant regulations and guidelines. * Understand the role of technology in automating and streamlining the KYC process. Curriculum of Bundle Course 01: Anti Money Laundering (AML) Regulation for AML Officers Diploma * Introduction to Money Laundering * Proceeds of Crime Act 2002 * Development of Anti-Money Laundering Regulation * Responsibility of the Money Laundering Reporting Office * Risk-based Approach * Customer Due Diligence * Record Keeping * Suspicious Conduct and Transactions * Awareness and Training How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. * PDF Certificate: Free (Previously it was £6*11 = £66) * Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? * People aspiring to be KYC Analysts. * Individuals who wish to conduct their own KYC profiles. * Managers of Regulatory Compliance * Analysts in AML/TF (Anti-Money Laundering and Terrorist Financing) * Analysts in Corporate KYC/AML * Anyone working in the financial compliance industry (private companies, regulated or non-regulated companies, banking, real estate, lawyers, or public sector employees). REQUIREMENTS This KYC course has been designed to be fully compatible with tablets and smartphones. CAREER PATH * KYC Analyst * KYC/CDD Analyst * KYC Onboarding Analyst * Representative * Team Lead * Client/Customer Onboarding Analyst * Client/Customer Onboarding Specialist * AML Prevention Representative In the UK, the typical annual income for these professionals ranges from £25,000 to £80,000. CERTIFICATES CERTIFICATE OF COMPLETION Digital certificate - Included CERTIFICATE OF COMPLETION Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Anti Money Laundering (AML) Regulation for AML Officers Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Know Your Customer (KYC)  - CPD Certified
Delivered Online On Demand
£51

Know Your Customer (KYC)

By Study Academy

Welcome to the Know Your Customer (KYC) Training course, where you will gain essential knowledge and skills to understand, implement, and comply with KYC regulations. KYC is a critical process for financial institutions and businesses across various industries to verify the identity of their clients, assess the risk associated with them, and prevent financial crimes such as money laundering and fraud.

Know Your Customer (KYC)
Delivered Online On Demand
£30

AML and KYC - QLS Endorsed Certificate

By Imperial Academy

Level 3 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access | Tutor Support

AML and KYC - QLS Endorsed Certificate
Delivered Online On Demand
£300

Customer Service Manager with Telephone Etiquette & KYC Diploma

By Empower UK Employment Training

Customer Service Manager with Telephone Etiquette & KYC Diploma Elevate your career in the service industry with our Customer Service Manager with Telephone Etiquette & KYC Diploma. Master Customer Service strategies, telephone etiquette, and KYC procedures. Become a Customer Service maven and set yourself apart. Learning Outcomes: * Implement effective Customer Service models. * Manage customer relationships through proven Customer Service tactics. * Resolve conflicts with angry customers using Customer Service skills. * Enhance telephone communication with focused Customer Service training. * Apply Customer Service principles in Know Your Customer (KYC) methods. More Benefits: * LIFETIME access * Device Compatibility * Free Workplace Management Toolkit Key Modules from Customer Service Manager with Telephone Etiquette & KYC Diploma: Customer Service Models: Implement and evaluate proven Customer Service models for organizational excellence. Customer Management: Excel in customer relationship management by integrating Customer Service best practices. Dealing With Angry Customers: Apply Customer Service techniques to defuse conflicts and enhance customer satisfaction. Talking The Right Way On The Phone: Master telephone etiquette, elevating your Customer Service delivery to a new level. Understanding Customer Due Diligence: Adopt Customer Service principles in conducting comprehensive customer due diligence. KYC Methods: Implement Know Your Customer (KYC) procedures, fortified by excellent Customer Service practices.

Customer Service Manager with Telephone Etiquette & KYC Diploma
Delivered Online On Demand
£14.99

Educators matching "Know Your Customer (KYC)"

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Empower UK Employment Training

empower uk employment training

Bradford

Welcome to Empower UK Employment Training, where your professional growth is our mission. We are a leading provider of bespoke education, offering tailored courses designed to meet the unique needs of every learner. Our team of skilled counsellors are dedicated to providing expert career guidance, helping you navigate your career path with confidence. WE WORK WITH LEADING INTERNATIONAL BRANDS AND BUSINESSES At Empower UK, we understand the importance of continuous professional development. That’s why our courses are designed to not only equip you with the skills you need today but also to foster your long-term career progression. Join us at Empower UK Employment Training and take the next step in your professional journey. WHY CHOOSE US? INTERACTIVE LEARNING SESSIONS AND COURSE PLANS One of the greatest advantages of joining Empower UK’s courses is the opportunity for knowledge acquisition and skill enhancement. Our courses are rich sources of industry-relevant information, perfect for those seeking to upskill. As your career guides, we understand your needs. CPD PROGRESSION Our courses are designed to aid you in your continuous professional development. EFFORTLESS ELEARNING EXPERIENCE Empower UK offers an engaging and informative platform for all learners, new and seasoned, delivering valuable content that will refine your skills. It’s an excellent way to build relationships with your peers, increase your knowledge, and create awareness of your professional potential. OPTIMISED FOR ANY DEVICE Our innovative learning platform is designed with your convenience in mind. Whether you're using a mobile, laptop, or tablet, you can access our courses anytime, anywhere. It's a strategic approach to learning, tailored to your goals and flexible to your lifestyle. AUDIENCE ENGAGEMENT We believe in nurturing our learners, helping them to continually develop their skills and knowledge. ASK US ANY QUESTION This might seem straightforward, but we encourage our learners to ask questions anytime. This not only enriches your learning experience but also fosters a deeper connection with the Empower UK community. Dive into our engaging courses and start your journey towards career advancement today.