• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

74 Influence courses in Royal Leamington Spa

One of the keys to success today is our ability to effectively influence others.

Influencing Skills
Delivered in-person, on-request, onlineDelivered Online & In-Person in Loughborough
£378

Influencing skills at work (In-House)

By The In House Training Company

The ability to influence others is a life skill but also one that has never been so critically useful at work. This one day workshop will set you on the road to discover what you need to be able to think and do that will help you take people with you. This involves learning some new tools and strategies that fit the situation you are in and making sure you use the right skills and behaviours to influence well, whether it is a single person or a room full of cynical expectant people! This workshop will enable you to: * Learn about and understand influencing styles and strategies available and formulate plans and ideas on how to use them in influencing situations * Understand which skills and behaviours to use to be the most effective influencer * Have greater confidence in situations where they need to influence someone * Use thinking, speaking and behavioural techniques that enable influencing to be effective and positive * Review and evaluate learning and have an action plan to take back and implement in the workplace 1 WELCOME, INTRODUCTIONS & GETTING TO KNOW YOU AND WHY YOU ARE HERE * Course objectives 2 PERSONAL OBJECTIVES * Introducing a learning diary 3 GALLERY EXERCISE - USING IMAGES OF EXEMPLARS BROUGHT BY PARTICIPANTS * Plenary discussion * The skills and behaviours of an exemplar influencer 4 GROUP TASK - WHAT DOES YOUR SELF-EVALUATION SAY? * Discussion and conclusions 5 INFLUENCING - WHAT IS IT? - WHY DO WE NEED IT? * The current organisational landscape including values and behaviours the influencer operates in 6 PIT STOP - 'PULL / PUSH', 'THE LOST HORSE' AND 'TALKING AT' 7 DIRECT / SUPPORT / DELEGATE / COACH: THE DIFFERENT CHOICES AND APPROACHES TO CHOOSE FROM 8 UPDATING THE LEARNING DIARY 9 POWER AND TYPES OF POWER - ITS IMPACT ON INFLUENCING ABILITY AND APPROACH AND WHAT IS WITHIN YOUR CONTROL * Group task and discussion 10 THE 5 INFLUENCING STYLES TOOL * Series of tasks and exercises * Drilling down to a personal action plan for maximising influence 11 'THE PERSON WITH THE MOST FLEXIBILITY HAS THE MOST INFLUENCE' * Skills and behaviours for effective influencing * Exercises and techniques that develop skills for influencing 12 REVIEW AND EVALUATION * Action planning

Influencing skills at work (In-House)
Delivered in-person, on-request, onlineDelivered Online & In-Person in Harpenden
Price on Enquiry

Price increases (In-House)

By The In House Training Company

It's a fact of life that costs generally increase and as a result prices must go up too. Implementing an increase without losing customers is challenging. Talking about a price increase with customers never makes for an easy conversation. Your customers will generally decide whether to accept the increase based upon value, as well as the hassle cost of switching and going elsewhere. Even the most experienced salesperson who has implemented price increases before will be fighting back the nerves when faced with the task of 'selling' the increase. In this flexible programme, we will support your internal preparations at whichever stage you and your colleagues are at. From making the decision to increase prices, right through to those on the frontline already dealing with any push-back. This programme will help participants: * Understand the business case for increasing prices * Take steps to research the market * Consider their customers' motivations * Use the six principles of influence * Identify and adapt for different personality styles * Assess their level of trust with customers * Build rapport rapidly with their customers and prospects 1 RAISING PRICES - KEYS TO SUCCESS * Understanding the business case * Researching the market * Assessing the value of your offering 2 UNDERSTANDING YOUR CUSTOMER BASE * Assessing your key accounts * What is your 'target' customer range? * Creating consistency in pricing approach 3 PLANNING THE INCREASE * Timing your implementation * Communication strategy * Elements of a good price increase letter 4 DEVELOPING INFLUENCING SKILLS * The Trust Equation * The six principles of influence * Discovering your customer's buying decisions 5 EMOTIONAL INTELLIGENCE AND PRICE INCREASES * The part emotion plays * Developing strategies for keeping calm * Handling your customer's responses 6 UNDERSTANDING DIFFERENT CUSTOMER STYLES * Discover your own style * Recognising behaviour traits in others * Adapting your approach to their style 7 PREPARING FOR CUSTOMER CONTACT * Preparing for specific customers * Anticipating their response * Dealing with challenging customers 8 FOLLOWING THROUGH * Maintaining a consistent approach * Resisting requests for discounts * Confirming the increase in writing

Price increases (In-House)
Delivered in-person, on-request, onlineDelivered Online & In-Person in Harpenden
Price on Enquiry

NLP Sales Techniques

5.0(10)

By GBA Corporate

OVERVIEW -------------------------------------------------------------------------------- NLP Sales Training will help shape your confidence and charisma as your communication skills grow. You will gain the tools to understand your client's needs at a deeper level so you can communicate more clearly and directly, thus increasing your personal influence and encouragement during their buying experience. This training will help you feel confident, connect more with your prospective/ existing customers and increase your ability to influence and get your message across. 

NLP Sales Techniques
Delivered in-person, on-request, onlineDelivered Online & In-Person in Internationally
£1718 to £3626

Professional Management is crucial to your company's success. In fact, managers can have the single largest impact on your organisation's productivity and overall profitability, with more influence over employee morale and performance than anyone else.

Professional Management Programme
Delivered in-person, on-request, onlineDelivered Online & In-Person in Loughborough
£2225

Contract Management - Principles and Practices

5.0(10)

By GBA Corporate

OVERVIEW -------------------------------------------------------------------------------- Contract Management Principles and Practices provide an overview of all phases of contracting, from requirements development to closeout, and discuss how incentives can be used to improve contract results. Explore these vital issues from the manager's perspective, highlighting key roles and responsibilities to give participants greater influence over how work is performed. Finally, discover specific actions that can be taken to help ensure that contractors or subcontractors perform as required under the contract. This course guide you through all the principles and practices of contract management and preparation. 

Contract Management - Principles and Practices
Delivered in-person, on-request, onlineDelivered Online & In-Person in Internationally
£1718 to £3626

Strategic Decision Making for Leaders

5.0(10)

By GBA Corporate

OVERVIEW -------------------------------------------------------------------------------- Effective decision-making requires the adoption of decision approaches that fit the complexities of these situations and the efficient management of decision-making processes. It also requires the ability to think strategically in highly interactive markets and acute insights into the psychology behind people's behaviour. Objectives * Develop critical thinking skills, sharpening your intuition in the face of risk and uncertainty * Learn ways to discover, manage, mitigate and avoid decision-making traps * Learn to leverage the power of 'nudges' - a light-touch way to influence human behaviour and improve decision-making * Boost your ability to build high-performing teams by understanding what conditions enable teams to make better decisions than individuals * Become a more strategic leader and decision-maker by understanding the long-term impact your decisions can have on your organisation

Strategic Decision Making for Leaders
Delivered in-person, on-request, onlineDelivered Online & In-Person in Internationally
£1718 to £3626

Negotiation skills (In-House)

By The In House Training Company

Any successful business manager will tell you that you never get the deal you deserve - you always get the deal you negotiate! This two-day workshop includes recent research and practical techniques from the Harvard Business School Negotiation Project and provides a unique opportunity to learn and practice these skills in a safe environment using up to date materials and life-like practice negotiation case studies. This course will help participants to: * Understand the basics of negotiation * Develop negotiating skills * Increase their business acumen * Develop their communication skills * Learn the models, techniques and tools for an effective negotiation * Identify the barriers to agreements * Close the deal 1 WHAT IS NEGOTIATION? * Key skills for negotiation * Types of negotiation * Win-lose negotiations versus Win-win negotiations * Wise agreements and Principled Negotiation 2 FOUR KEY NEGOTIATING CONCEPTS * BATNA - Best alternative to negotiated agreement * Setting your reservation price * ZOPA - Zone of possible agreement * Creating and trading value 3 BUSINESS ACUMEN * Understanding pricing, gross margins and profit * Knowing the key points on which to negotiate 4 A FOUR PHASE MODEL FOR NEGOTIATION * Nine steps to successful planning * Discussing a deal - creating and claiming value * Making and framing proposals * Bargaining for the winning deal 5 EFFECTIVE COMMUNICATION * Effective questioning * Active listening skills * Understanding and interpreting body language * Barriers to effective communication 6 UNDERSTANDING INFLUENCE AND PERSUASION * Influencing strategies * Ten proven ways to influence people * Six universal methods of persuasion * Understanding why people do business with other people 7 NEGOTIATING TACTICS * Tactics for win-lose negotiations * Tactics for win-win negotiations * Effective team negotiating * Understanding and using powerv * What do you do when the other side has more power? 8 BARRIERS TO AGREEMENT * Common barriers to agreement * The Negotiators Dilemma * Dealing with die-hard negotiators * Dealing with lack of trust 9 POTENTIAL BARRIERS TO CROSS-BORDER AGREEMENTS * Understanding business methods and practice in other cultures * Figuring out who has the power and who makes decisions * Recognising and dealing with cultural differences * What's OK here might not be OK there 10 CLOSING THE DEAL * Four steps to closing the winning deal

Negotiation skills (In-House)
Delivered in-person, on-request, onlineDelivered Online & In-Person in Harpenden
Price on Enquiry

BGP demystified

5.0(3)

By Systems & Network Training

BGP TRAINING COURSE DESCRIPTION A study of BGP for non engineers working in the Internet. The course starts with a review of the basics of routers and routing tables and then moves on to a simple overview of how BPG works with a focus on BGP metrics influencing the route traffic takes through the Internet. Hands on with routers follow the major sessions to reinforce the theory. Note these hands on sessions are more demonstrations by the trainer but some can be followed along and done by delegates (e.g. looking at Internet routing tables.) WHAT WILL YOU LEARN * Explain how routing tables influence Internet traffic. * Describe how BGP works. * Explain the methods BGP can use to influence Internet traffic. * Use traceroute, peeringdb, route collectors and looking glasses to analyse traffic flows. * Explain the difference between bi lateral and multilateral peering using a route server. BGP TRAINING COURSE DETAILS * Who will benefit: Non technical staff wishing to know more about BGP. * Prerequisites: None. * Duration 1 day BGP TRAINING COURSE CONTENTS * Networks, routers and routing tables What is a network, what is a router, routing tables, static routes, routing protocols. When an ISP uses static routes and when they use BGP. IP addresses, subnet masks, groups of IP addresses. IPv6. Hands on: Showing a full routing table. Seeing traceroute being used. * Basic BGP What's BGP? BGP versus other routing protocols, ASs, AS numbers. RIPE database, peeringdb. Hands on: Finding AS numbers. Showing simple BGP configuration and routing tables in an EVENG example. * How BGP works Simple walk through of BGP incremental updates and how routes change when links go down. Hands on: Showing packets and route changes when a link goes down/comes up. * BGP path selection Transit, peering, routing policy and route filtering. Longest matching rule in routing tables, route selection order, Local preference, AS prepend, MEDs. Hands on: Seeing BGP influencing traffic. Looking at peering policies in RIPE and peeringdb. * Route servers What are route servers? LINX route servers, route server policy control and communities, What are route collectors, Looking glasses. Hands on: Seeing the LINX route server details in peeringdb, using a looking glass.

BGP demystified
Delivered in-person, on-request, onlineDelivered Online & In-Person in Internationally
£797

Total BGP for engineers

5.0(3)

By Systems & Network Training

BGP TRAINING COURSE DESCRIPTION A detailed study of BGP, from the basics of how it works through to advanced issues such as route reflectors, policy, filtering, route selection and routing registries. The course culminates with a study of an industrial strength BGP template illustrating important issues such as bogon filtering. Practical hands on with routers follow the major sessions to reinforce the theory. A multiple choice exam, leading to the LAIT III certification, is available after the course. The exam consists of 60 questions and lasts 2 hours. WHAT WILL YOU LEARN * Connect enterprises to the Internet, and ISPs to each other. * Describe how BGP works. * List, describe and configure the main BGP attributes. * Implement and troubleshoot BGP. * Work with route aggregation and calculate CIDR prefixes in seconds. * Influence traffic paths with BGP. BGP TRAINING COURSE DETAILS * Who will benefit: Anyone who will be working with BGP. * Prerequisites: TCP/IP Foundation for engineers Definitive IP routing for engineers. * Duration 5 days BGP TRAINING COURSE CONTENTS * Basic BGP IGPs, EGPs, What's BGP? BGP RIB, in/out process, tables peers, adding routes. Hands on Simple configuration and troubleshooting. * The Internet and peering ASs, AS numbers, Internet structure, ISP types, ISP network design, IXs, peering vs. transit, public/ private peering, bi/multi-lateral peering. Hands on AS information gathering. * How BGP works Incremental updates, Path vector protocols, BGP protocol stack, the BGP header, message types, NLRI, withdrawn routes, route refresh, route dampening. Hands on More troubleshooting, packet analysis. * MBGP and IPv6 Multiprotocol routing, AFI, SAFI, MBGP and multicasts, IPv6, MPLS VPNs. Hands on IPv6 * BGPv4 aggregation CIDR, benefits, techniques, shortcuts, configuring BGP aggregation, leaking routes. Hands on Reducing routing table size. * BGP path selection BGP attributes, attribute types, route selection order, Local preference, AS prepend, MEDs. Hands on Influencing traffic with BGP. * BGP routing policies What is policy? Examples, route filtering, AS filtering, REs, applying preference selectively, peer groups. Hands on Sophisticated policies. * RIPE and routing registries RIRs, Allocations, assignments, PI vs. PA. Objects, RPSL, routing registry, Hands on The RIPE database. * Automating BGP configuration Automation tools, whois, IRRToolSet, Bogon lists, tracking bogon lists, HTTP, Peering, routing registries, DNS. * Communities What is a community? Community names, communities for: peer types and geography. RFC 1998, default communities. Hands on Setting local preference on other routers. * Route servers What are route servers? LINX route servers, route server policy control, What are route collectors, Looking glasses. Hands on Setting up and working with a route server. * Peer relationships IBGP, EBGP, next hop self, advertising routes into/out of BGP, synchronisation. Hands on IBGP, troubleshooting a large BGP network. * Route reflectors and confederations Full mesh IBGP, Route reflectors, RR configuration and design, confederations, migration issues. Hands on RR configuration. * BGP architectures Stub vs. transit AS, when to use BGP, multihoming strategies and issues, default routes. Multihop EBGP, load balancing. Hands on Multihoming. * BGP security RFC 7454, security steps, BGP TTL security, filters, RPKI, ROAs, rsync, rrdp, validators. A secure BGP template. Hands on RPKI prefix validation.

Total BGP for engineers
Delivered in-person, on-request, onlineDelivered Online & In-Person in Internationally
£2797
123...8

Educators matching "Influence"

Show all 8
Lisa Whittleton

lisa whittleton

Warwickshire

Our team have a range of backgrounds, from occupational psychology, disability management, nursing, and lecturing, but what we all have in common is a strong passion to make a difference for the organisations we partner with. We do this through bringing the theory and evidence to life through practical, real life experience so that you can implement the tools and techniques straight away within your workplace. We go a step further than simply ‘awareness raising’ and help you to take positive action. Lisa Whittleton, Director I’ve had an interest in psychology and how we think, feel and behave since long before University, quite possibly shaped by personal experiences growing up with close family / friends affected by mental ill health. My first role after doing a master’s in occupational psychology (after a short stint in recruitment which was very much not for me) was working as a Vocational Rehabilitation Consultant with wounded, injured and sick service personnel to help them transition to a new career. This was totally inspiring and really opened my eyes to the stigmas that exist in workplaces around mental health and disability. I set up Illuminate in November 2013 as I was keen to influence this positively. At the time, we were not having the conversations we are now around mental health, so I recognise we have come a long way…but there is still a way to go to de-stigmatise completely and ensure we are being proactive around the topic so our teams can thrive at work. I love building relationships with our clients to really get to understand their world and the challenges within it to help bring about positive change. Working in this field is a constant reminder of how easy it is to slip into unhelpful habits in terms of looking after my own mental wellbeing and achieving the right ‘work-life’ balance. I do have to work hard to practice what I preach, and don’t always get it right. This is what makes my facilitation real and relatable for you. I am a people person and tend to be the listener, the support and the new perspective for many of my friends. I am all about socialising, and love music festivals and gigs, alongside what I believe is a healthy addiction to Crossfit…and my cat, Mrs Norris.

The Old School Day Nursery & Pre-school

the old school day nursery & pre-school

Coventry

The Old School Day Nursery in Nuneaton is part of the award-winning Tommies Childcare group. Enquire now for more information and availability.We stand with parents in raising well-balanced, happy and self-assured young people by investing time, care and resources in their well-being and development. 2. NURTURE A CREATIVE ENVIRONMENT We allow young minds the freedom to explore and discover in a safe, stable and nurturing environment, creating resourceful adults able to reason, respond to and influence their world. Recognise and celebrate individuality, where each child is valued for their uniqueness and distinctive strengths and taught to value and respect differences and diversity in others. 3. SUPPORT YOUR CHILD’S INDIVIDUALITY AND CONFIDENCE Foster a sense of self-worth from an early age, developing confidence and resilience in children that will enable them to withstand and overcome challenges as they grow. Encourage positive interaction and communication, building children’s’ understanding of friendship, co-operation and respect for others in wider society and promoting a sense of belonging. Boost independence, giving children the tools to become self-sufficient citizens in their community. 4. GUARANTEE OUR EMPLOYEES ARE THE BEST OF THE BEST We offer peace of mind that your child is in the best hands, providing the personal attention and nurturing environment of home underpinned by professional expertise and a genuine passion for inspiring children. We provide the best mentors and guides for your children, investing in staff who understand this is more than a job and are excited to help shape our next generation. OUR STORY… In 1998, Tommies owner/CEO, Caroline, had twin daughters who were attending a local pre-school. It was struggling financially and due to close as a result, but she was on the parents’ forum and became aware of the situation. Not wanting to see the pre-school that her family attended and loved, fail, she made an offer to buy the business. Caroline was able to save it and make it sustainable again. Since then Tommies has grown and developed considerably. We currently have eight day nurseries located across the West Midlands, Warwickshire, and Derby. At Tommies, our ethos has moved towards having a strong focus on the wellbeing of our staff as well as the children in our care. We’re extremely proud that Tommies has its own personality and its own way of doing things. It makes us unique, trusted, and the #1 choice for so many families. AWARD-WINNING PROVISION For three consecutive years, Tommies Childcare has received an award for being a Top 20 Most Recommended Mid-Size Nursery Provider in the UK, as reviewed by parents on daynurseries.co.uk. “Tommies Childcare has shown that it delivers excellent early education throughout its nurseries and we’d like to congratulate them on being a top nursery group, as rated by parents. We feel it is a real achievement to be recognised for being in the Top 20 nursery groups by the families and carers of the children.” Davina Ludlow, Director of daynurseries.co.uk In 2019, Tommies Childcare has received the 3 Star Best Companies Accreditation and was listed in the Best Companies to Work For lists. Tommies have also successfully maintained their 3 Star Best Companies Accreditation and place in the lists every year since 2019. “I would like to congratulate Tommies Childcare on your achievement. Best Companies have been producing the accreditation standard since 2006 to acknowledge excellence in the workplace. Organisations like Tommies Childcare have continued to focus on their employees and have been rewarded with an engaged workforce who tell us that this is a best company to work for.” Jonathan Austin, CEO & Founder of Best Companies