If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.
Getting the design and implementation of your recruitment and selection process right is the first critical step to attracting great people into your business.
A four-hour workshop for Neurodiverse individuals and those who recognise some traits in themselves.
A four-hour workshop on how to retain your talented Neurodiverse colleagues and ensure equality in employment opportunities.
Learn from two decades of specialist equality & inclusion expertise and the pitfalls to avoid, plus adventures in self-discovery. Participants enjoy the engaging and motivational style, building up the confidence to apply deepened insights and practical tools.
This one-day or Two Session workshop will focus on a key but often ignored communication skill: Focused Listening.
Become a Mental Health First Aider (MHFAider®) and receive 3 years of certification and ongoing benefits. This 2-day course will teach you how to identify signs of poor mental health and confidently provide support. Delivered via Zoom or in person. Includes workbook/manual, e-certificate, and 3yr access to MHFAider® Support App and learning opportunities. Enquire for more details