* Polycom Handsets and Voicemail * Soft Client * Horizon Collaborate Desktop and Mobile App * Receptionist Console * Integrator * Agent Client * Supervisor Client * Akixi Reporting * Horizon Contact Agent * Horizon Contact Supervisor * Horizon Contact Admin * User Web Portal * User Admin Portal
* Handset and/or Voicemail Training 1600’s, 1400, 96/95 series handsets, J Series and Voicemail * Workplace Attendant Console and One-X Attendant Console * One-X Portal and Video Soft phone / One X Communicator * One-X Mobile/ Preferred Mobile * IX Workplaces and Mobile App * Agent and CMS Supervisor * ASA – Avaya Site Administrator Tool * AACC Administrator, Supervisor and Agent
* Handset and/or Voicemail Training 1600’s, 1400, 96/95 series handsets, J Series and voicemail * One X Communicator * One-X Mobile * IX Workplace Desktop and Mobile App * Web Conferencing Collaboration * System Administration Training up to Release 11 * Voicemail Pro Administration Training * ACCS Agent, Supervisor and Administration Training * XIMA/CHRONICALL/ACR Agent, Realtime, Recording and Reporting
* All i-series handsets & 90 series handsets and Voicemail * UCE/UCS Softphone * UCE/UCS Mobile Apps iOS & Android * iPECS ONE Softphone & Mobile Apps iOS & Android * Phonelink * User Web Portals (Cloud and UCP) * Cloud Manager Web Portal/UCP Admin tool * Cloud and UCP Attendant Consoles * iCalls (Tollring) Call Centre product
Novice Forklift Training Counter Balance Training Forklift Training Crane Training MEWP Training
Novice Forklift Training Counter Balance Training Forklift Training Crane Training MEWP Training
Forklift Training Gloucestershire Counter Balance Training Crane Training MEWP Training
Firefighting or solving the same problems week after week? Create a problem-solving culture in your business with this proven methodology.
The fundamental tool to identify waste, create effective process flow, reduce process cycle times, and implement process improvement.
We will work 1-1 with you in a series of two-hour sessions, in person or online to develop your presentation skills. We use Scientific Analyses to help us coach you more effectively.