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2444 Courses in Glasgow

Managing Benefits Practitioner: In-House Training

By IIL Europe Ltd

MANAGING BENEFITS™ PRACTITIONER: IN-HOUSE TRAINING Managing Benefits™ provides generally applicable guidance encompassing benefits management principles, practices, and techniques. The purpose of the Practitioner-level qualification is to confirm whether you have achieved sufficient understanding of how to apply and tailor the Managing Benefits guidance and, specifically, the principles, practices, techniques, roles, and documentation in a scenario situation. A Practitioner candidate should, with suitable support, be able to plan, implement, sustain, and measure benefits management while adapting to different organizational environments. You should also be able to: * Identify activities that should be undertaken during each of the practices of the Benefits Management Cycle, together with the accountabilities and responsibilities of each of the defined roles * Evaluate examples of benefits management information (documents) * Analyse the solutions adopted in relation to a given scenario This course will prepare you to take and pass the Practitioner exam, which is held on the afternoon of the second day. Using APMG-provided sample exam papers and additional project case studies, you will learn how to apply what you've learned during the Foundation course and how to approach the scenario-based Practitioner exam, which is aimed at testing your ability to apply Managing Benefits in an actual project environment (via simulated case study). WHAT YOU WILL LEARN You'll learn how to: * Plan for the implementation of benefits management * Select appropriate strategies to sustain and measure progress * Select and adapt principles, practices, and techniques to suit different organizational environments * Identify activities that should be undertaken during each of the practices of the Benefits Management Cycle together with the accountabilities and responsibilities of each of the defined roles * Evaluate examples of benefits management information (documents) * Analyse the solutions adopted in relation to a given scenario * Improve your ability to pass the APMG Managing Benefits Practitioner Certification exam * Introductions * Course structure * Course goals and objectives Overview and Principles Review Managing Benefits Practices Managing Benefits Practitioner Exam Preparation * Practitioner Exam Briefing * Review of and practice with APMG sample questions and test papers * Sample project case study scenarios to apply the concepts in practice and deepen the learning Sample Practitioner Exam Debrief Results from Sample Practitioner Exam APMG Managing Benefits Practitioner Exam

Managing Benefits Practitioner: In-House Training
Delivered in-person, on-request, onlineDelivered Online & In-Person in London
£1995

PRINCE2 Foundation: In-House Training

By IIL Europe Ltd

PRINCE2® FOUNDATION: IN-HOUSE TRAINING Projects fail for a variety of reasons including poor planning, lack of defined quality criteria, poor understanding of the business drivers, inadequate control, and lack of senior management involvement in other words, lack of a structured best practice approach to project delivery. PRINCE2® (6th Edition is the current version) is a structured, process-based approach to project management providing a methodology which can be easily tailored and scaled to suit all types of projects. It is the de facto standard for project management in the UK Government and is used extensively in more than 150 countries worldwide with in excess of 20,000 organizations already benefiting from its powerful approach. It can be used easily in combination with PMI®'s PMBOK® Guideto provide a robust project management methodology, or to augment an existing PMBOK®-based methodology with additional rigor around areas such as Quality, Organization, and Benefits Realization. The goals of this course are to provide participants with a thorough grounding in PRINCE2® and its benefits and to prepare them to sit the Foundation exam. WHAT YOU WILL LEARN You'll learn how to: * Identify the benefits and principles underlying a structured approach to project management * Define the PRINCE2® method in depth, including the principles, themes, and processes * Prepare and practice for the Foundation exam GETTING STARTED * Introductions * Course structure * Course goals and objectives * Overview of the PRINCE2® Foundation exam PRINCE2® INTRODUCTION * Introducing PRINCE2® * The structure of PRINCE2® * What PRINCE2® does not provide * What makes a project a 'PRINCE2® project'? PROJECT MANAGEMENT WITH PRINCE2® * Defining a project * Managing a project * Controlling the variables * The Project Manager's work PRINCE2 PRINCIPLES * PRINCE2® Principles * The Seven Principles TAILORING AND ADOPTING PRINCE2® * Defining tailoring * Defining embedding * What can be tailored? * Who is responsible for tailoring? INTRODUCTION TO THE PRINCE2® THEMES * What is a PRINCE2® Theme? * What are the PRINCE2® Themes? * Tailoring the themes * Format of the theme chapters BUSINESS CASE * Need for a business case * Elements of a business case * How a business case is developed * Managing Benefits ORGANIZATION * Need for a special type of organization * PRINCE2® organization structure * Roles in a PRINCE2® project * Combining roles QUALITY * Relevance of quality to project work * Quality, quality control, and quality assurance * Quality management approach and the quality register * Who is responsible for quality? PLANS * Need for plans and their hierarchy * Approach to planning * Content of a PRINCE2® plan * Product-based planning RISK * The need to manage risks * What is a risk? * Risk and continued business justification * A risk management option CHANGE * Change is inevitable * Different types of change * Baselines and configuration management * Issue and change control in PRINCE2® PROGRESS * Controlling a PRINCE2® project * The application of tolerance * Types of control * Raising exceptions INTRODUCTION TO PROCESSES * Processes and the project lifecycle * The PRINCE2® journey * Structure of the process chapters * Tailoring the processes STARTING UP A PROJECT * Appointing people to the PRINCE2® roles * Establishing some baselines * Should we go further with this work? * Planning for initiation DIRECTING A PROJECT * Should we start / continue the project? * Responding to internal / external influences * Should we close this project? INITIATING A PROJECT * Establishing the project's approaches * Creating the project plan * Refining the business case * Assembling the PID CONTROLLING A STAGE * Authorizing and reviewing work * Monitoring and reporting * Handling non-planned situations * Triggering the next process MANAGING PRODUCT DELIVERY * Accepting work from the Project Manager * Getting the work done by the team * Routine and non-routine reporting * Handing back the completed work MANAGING A STAGE BOUNDARY * Taking stock of what we have done * Updating the PID * Consider the options for continuing / stopping * Producing exception plans CLOSING A PROJECT * PRINCE2® at the end of a project * Transition of product to operational use * How well did we do? * Tying up all the loose ends

PRINCE2 Foundation: In-House Training
Delivered in-person, on-request, onlineDelivered Online & In-Person in London
£1995

Management of Value (MoV) Practitioner: In-House Training

By IIL Europe Ltd

MANAGEMENT OF VALUE (MOV®) PRACTITIONER: IN-HOUSE TRAINING This interactive MoV® Practitioner course provides a modular and case-study-driven approach to learning Management of Value (MoV). The core knowledge is structured and comprehensive; and well-rounded modules cover the methodology and various techniques. A case study is used to help appreciate the relevance of MoV in its practical application. WHAT YOU WILL LEARN The MoV Practitioner Course prepares you for the MoV Practitioner exam. Individuals certified at the MoV Practitioner level will be able to: * Apply Management of Value (MoV) principles, processes and techniques, and advocate the benefits of this application appropriately to the senior Management. * Develop a plan of MoV activities for the whole lifecycle of small and large projects and programs. * Plan an MoV study, tailoring it to particular projects or programs and developing practical study or workshop handbooks as required. * Understand and articulate value in relation to organizational objectives. * Prioritize value drivers using function analysis and use these to demonstrate how value might be improved. * Quantify monetary and non-monetary value using the Value Index, Value Metrics and the Value for Money ratio. * Describe and comment on the application of various techniques relevant to MoV. * Monitor improvements in value realized throughout a project lifecycle and capture learning which can be transferred to future projects. * Offer suggestions and guidance about embedding MoV into an organization, including policy issues, undertake a health check, assess maturity and competence, and provide guidance on typical roles and responsibilities. * Understand and articulate the use of MoV within other Best Management Practice methods and its contributions to them BENEFITS OF TAKING THIS COURSE Upon successful completion of this course, you will be able to: * Organise and contribute constructively to a Management of Value (MoV) Study * Demonstrate a knowledge of MoV principles, processes, approach, and environment * Analyse a company, programme or project to establish its organisational value includes identification and weighting of Value Drivers * Pass the AXELOS Practitioner Examination * Function Analysis * Customer FAST Diagram * Value Tree Development * Weighting Attributes * Paired Comparisons * Developing a Value Profile * Developing a Value Index * Value for Money Ratio * Stimulating Innovation * Value Engineering * Option Evaluation and Selection * Evaluation Matrix * Value and Value for Money * Timing and Planning * Teams and Stakeholders * MoV in the Organization * Integrating with Best Management Practice * Relationship between Process and Approach

Management of Value (MoV) Practitioner: In-House Training
Delivered in-person, on-request, onlineDelivered Online & In-Person in London
£1995

ITIL 4 Foundation: In-House Training

By IIL Europe Ltd

ITIL® 4 FOUNDATION: IN-HOUSE TRAINING ITIL® 4 is built on the established core of best practice in the ITIL® guidance. ITIL® 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for the delivery and operation of products and services. ITIL® 4 also provides a holistic end-to-end picture that integrates frameworks such as Lean IT, Agile, and DevOps. The ITIL® 4 Foundation is based on the exam specifications specified by AXELOS for the ITIL® 4 Foundation certification. The fundamental objective of this course is to help the participants understand the key concepts of service management and the ITIL® 4 service management framework and prepare for the ITIL® 4 Foundation exam. In addition, this course offers a rich learning experience that helps the participants relate ITIL® to their own work environment. The course includes a case study (based on a fictitious organization, 'Axle Car Hire') that will help the participants understand and experience the ITIL® guiding principles, service value, practices through real-world challenges and opportunities. The rich learning experience is supported by additional learning tools such as pre-course reading materials, post-course reading material, and a set of quick reference cards. WHAT YOU WILL LEARN At the end of this program, you will be able to: * Understand the key concepts of ITIL® service management * Understand how ITIL® guiding principles can help an organization to adopt and adapt ITIL® service management * Understand the four dimensions of ITIL® service management * Understand the purpose and components of the ITIL® service value system, and activities of the service value chain, and how they interconnect * Understand the key concepts of continual improvement * Learn the various ITIL® practices and how they contribute to value chain activities COURSE INTRODUCTION * Let's Get to Know Each Other * Course Overview * Course Learning Objectives * Course Structure * Course Agenda * Introduction to IT Service Management in the Modern World * Introduction to ITIL® 4 * Structure and Benefits of ITIL® 4 * Case Study: Axle Car Hire * Case Study: Meet the Key People at Axle * Case Study: The CIOs Vision for Axle * Exam Details * ITIL® 4 Certification Scheme SERVICE MANAGEMENT - KEY CONCEPTS * Intent and Context * Key Terms Covered in the Module * Module Learning Objectives * Value and Value Co-Creation * Value: Service, Products, and Resources * Service Relationships * Value: Outcomes, Costs, and Risks * Exercise: Multiple-Choice Questions THE GUIDING PRINCIPLES * Intent and Context * Identifying Guiding Principles * Key Terms Covered in the Module * Module Learning Objectives * The Seven Guiding Principles * Applying the Guiding Principles * Exercise: Multiple-Choice Questions THE FOUR DIMENSIONS OF SERVICE MANAGEMENT * Intent and Context * The Four Dimensions * Key Terms Covered in the Module * The Four Dimensions and Service Value System * Module Learning Objectives * Organizations and People * Information and Technology * Partners and Suppliers * Value Streams and Processes * External Factors and Pestle Model * Exercise: Multiple-Choice Questions SERVICE VALUE SYSTEM * Intent and Context * Service Value System and Service Value Chain * Module Learning Objectives * Overview of Service Value System * Overview of the Service Value Chain * Exercise: Multiple-Choice Questions CONTINUAL IMPROVEMENT * Intent and Context * Key Terms Covered in the Module * Introduction to Continual Improvement * Module Learning Objectives * The Continual Improvement Model * Relationship between Continual Improvement and Guiding Principles * Exercise: Multiple-Choice Questions THE ITIL® PRACTICES * Intent and Context * ITIL® Management Practices * Key Terms Covered in the Module * Module Learning Objectives * The Continual Improvement Practice * The Change Control Practice * The Incident Management Practice * The Problem Management Practice * The Service Request Management Practice * The Service Desk Practice * The Service Level Management Practice * Purpose of ITIL® Practices * Exercise: Crossword Puzzle

ITIL 4 Foundation: In-House Training
Delivered in-person, on-request, onlineDelivered Online & In-Person in London
£1995

PRINCE2 Agile Foundation: In-House Training

By IIL Europe Ltd

PRINCE2 AGILE® FOUNDATION: IN-HOUSE TRAINING PRINCE2 Agile® provides structure, governance, and control when working with agile concepts, methods, and techniques. It is a solution combining the flexibility and responsiveness of Agile with the clearly defined framework of PRINCE2. PRINCE2 Agile® framework covers a wide range of agile concepts, including SCRUM, Kanban, and Lean Startup. The PRINCE2 Agile® Foundation certificate is designed to help professionals deliver agile projects by tailoring PRINCE2® management controls with a broad toolset of agile delivery techniques and frameworks. PRINCE2 Agile® is an extension module tailored for forward-thinking organizations and individuals already benefiting from PRINCE2®. It provides further guidance on how to apply agile methods to the world's most recognized project management method. The purpose of the Practitioner qualification is to demonstrate that you can apply and tailor PRINCE2 Agile® in a scenario situation. WHAT YOU WILL LEARN * Understand the key aspects of PRINCE2® * Understand basic concepts behind common agile ways of working * Demonstrate the purpose of combining PRINCE2® with agile * Be able to fix and flex the aspects of a project in an agile context * Apply the PRINCE2® principles and tailor the themes, processes, and management products to a project in an agile context * Incorporate the areas that can support a PRINCE2 Agile® implementation * To prepare Participants for the PRINCE2 Agile® Foundation exam BENEFITS * Agile methods allow organizations to realize the benefits of products and potentially an earlier return on investment while products are being developed and improved. * Improved communication through the use of common terminology across PRINCE2® and agile disciplines. * Develop a clear definition of how agile can govern a project's delivery, while PRINCE2® governs projects as a whole. * Seamless integration: PRINCE2 Agile® will complementPMBOK® GuideandAPM Body of Knowledge®just as PRINCE2® does currently. It will also be of interest for Program Managers with MSP® who need to understand how projects relate to the delivery mechanism. * The most up-to-date and relevant view of Agile project management methodologies, PRINCE2 Agile® references the 'flow-based' working featured in Kanban in addition to other agile concepts not covered in other qualifications. INTRODUCTION - GETTING STARTED PART 1 * An overview of PRINCE2 * Agile Overview * Blending PRINCE2 and Agile * What to fix and what to flex PART 2 * Agile behaviors ad the PRINCE2 Principles * Agile and the PRINCE2 Themes PART 3 * Focus areas * Agile and the PRINCE2 Processes * Examination preparation * Examination. Summary - What did we learn, and how can we implement this in our work environment?

PRINCE2 Agile Foundation: In-House Training
Delivered in-person, on-request, onlineDelivered Online & In-Person in London
£1995

Managing Successful Programmes 5th Edition Foundation: In-House

By IIL Europe Ltd

MANAGING SUCCESSFUL PROGRAMMES (MSP®) 5TH EDITION FOUNDATION: IN-HOUSE TRAINING Managing Successful Programmes (MSP®) is a globally-recognized framework for best practice programme management. MSP certification provides guidance for programme managers, business change managers and the next step for project managers to develop their knowledge and skills to be able to positively respond to the challenges for managing programmes and larger, more strategic or multiple projects. MSP 5th edition emphasizes flexibility, adaptability, and responsiveness by adopting an incremental approach to the programme lifecycle and thus enabling organizational agility. AXELOS offers two levels of MSP Examination: MSP Foundation and MSP Practitioner. The MSP Foundation Examination is intended to assess whether the candidate can demonstrate sufficient recall and understanding of the MSP programme management framework. The MSP Foundation qualification is a prerequisite for the MSP Practitioner Examination, which assesses the ability to apply understanding of the MSP programme management framework in context. The MSP® 5th Edition Foundation course is a training based on the exam specification for MSP Foundation certification and is aligned with the Managing Successful Programmes (5th Edition) guide from AXELOS. WHAT YOU WILL LEARN At the end of this course, participants will be able to: * Understand key concepts relating to programmes and MSP * Understand how the MSP principles underpin the MSP framework * Understand the MSP themes and how they are applied throughout the programme * Understand the MSP processes and how they are carried out throughout the programme KEY CONCEPTS OF MSP * Programmes * Three Lenses of MSP * Principles * Themes and Governance ORGANIZATION * Organization Theme * Organization Structure * Individual Roles * Stakeholder Management DESIGN * Design Theme * Benefits * Risk Identification and Prioritization * Target Operating Model * Documents and Key Roles JUSTIFICATION * Justification Theme * Business Case * Financial Planning * Documents and Key Roles STRUCTURE * Structure Theme * Delivery Planning * Dependencies * Benefits Realization Plan * Resourcing * Documents and Key Roles KNOWLEDGE * Knowledge Theme * Knowledge Management * Information Management * Document and Key Roles ASSURANCE * Assurance Theme * Assurance at Multiple Levels * Assurance Planning * Document and Key Roles DECISIONS * Decisions Theme * Issue Resolution * Risk Response * Data Gathering and Reporting * Options and Analysis * Document and Key Roles MSP PROCESSES * Identify the Programme    * Design the Outcomes * Plan Progressive Delivery * Deliver the Capabilities * Embed the Outcomes * Evaluate New Information * Close the Programme

Managing Successful Programmes 5th Edition Foundation: In-House
Delivered in-person, on-request, onlineDelivered Online & In-Person in London
£1995

Better Business Cases Foundation: In-House Training

By IIL Europe Ltd

BETTER BUSINESS CASES™ FOUNDATION: IN-HOUSE TRAINING: IN-HOUSE TRAINING Better Business Cases™ is based on the Five Case Model - which is the UK government's best practice approach to structuring spending proposals and making effective business decisions. Using this best practice approach will allow organizations to reduce unnecessary spending and improve the decision-making process which gives you a greater chance of securing necessary funding and support for initiatives. The goal of the foundation course is to enable participants to work effectively with a team to develop a strong business case in their work environment. WHAT YOU WILL LEARN At the end of this program, you will be able to: * Describe the philosophy and the underlying rationale of the Five Case Model * Identify different types of business case, their purpose, who is responsible for them * Recognize when the different types are required in the development of a spending proposal * Develop the business case in relation to other recognized and recommended best practices for programme and project management OVERVIEW OF THE FIVE CASE MODEL * Five key components of a business case and the order in which they are presented * Three key stages in the development of a spending proposal * Definition of a programme / project and the key differences between programmes and projects * Purpose of a Business Justification Case (BJC) and in what circumstances it should be considered * Purpose of a Strategic Outline Case (SOC) * Purpose of an Outline Business Case (OBC) * Purpose of a Full Business Case (FBC) * Relationship between policies, strategies, programmes, and projects and their deliverables DEVELOPING THE STRATEGIC CASE * Purpose and core content of a Strategic Case * Purpose of SMART robust spending objectives and the key objectives for spend: economy, efficiency, effectiveness, re-procurement, and statutory or regulatory compliance * Four main categories of benefits criteria and the parties involved in their development * Three key categories of risk * Purpose of identifying constraints and dependencies * Difference between direct and indirect benefits DEVELOPING THE ECONOMIC CASE * Purpose and core content of an Economic Case * Purpose of critical success factors and the key critical success factors based upon the Five Case Model * Purpose of the long list options and how to generate options and undertake SWOT analysis * Minimum of four short-list options, how they are derived, and what they should include (Reference Project / Public Sector Comparator [PSC]) * Difference between the preferred way forward and the preferred option * Purpose, objectives, key participants, and outputs of Workshop Stage 2 - identifying and assessing the options * Rules that should be followed for the treatment of costs and benefits * Key differences between economic appraisals and financial appraisals * Factors considered when selecting the preferred option DEVELOPING THE COMMERCIAL CASE * Purpose and core content of a Commercial Case * Guiding principles when apportioning risk between the contractual parties * Purpose of payment mechanisms * Purpose of Step 9 in the development framework: Contracting for the deal DEVELOPING THE FINANCIAL CASE * Purpose and core content of a Financial Case * The financial statements required for all projects * The possible impacts to consider DEVELOPING THE MANAGEMENT CASE * Purpose and core content of a Management Case * Purpose of a programme / project management strategy, framework, and plan * Purpose of a change management strategy, framework, and plan * Purpose of a benefits realization strategy, framework, and register / plan * Purpose of a risk management strategy, framework and register / plan * Purpose of a post programme / project evaluation strategy, framework, and plan

Better Business Cases Foundation: In-House Training
Delivered in-person, on-request, onlineDelivered Online & In-Person in London
£1995

Management of Portfolios (MoP) Foundation: In-House Training

By IIL Europe Ltd

MANAGEMENT OF PORTFOLIOS (MOP®) FOUNDATION: IN-HOUSE TRAINING In this MoP® Foundation course, participants will acquire the sufficient knowledge and understanding of the principles, cycles, practices, techniques, roles, responsibilities, documents, and organizational context within which portfolio management operates. MoP helps organizations ensure if the investments are done in the right change initiatives and implementing them correctly. This is achieved by: * Prioritizing the programs and projects in terms of their contribution to the organization's strategic objectives and overall level of risk * Managing the programs and projects consistently to ensure efficient and effective delivery * Maximizing the benefit by providing the greatest return from the investment made WHAT YOU WILL LEARN Individuals certified at the MoP Foundation level will be able to: * Define the scope and objectives of portfolio management and how it differs from program and project management * List the benefits of applying portfolio management * Explain the context it operates in * List the principles upon which successful portfolio management is based on * List the different approaches to implement MoP * List the factors required to maintain the progress and assess the success of portfolio management * State the purpose and key content of the major portfolio documents * Define the scope of key portfolio management roles Introduction: MoP Scenario Background of the Methodology THE MOP PRINCIPLES * Senior Management Commitment * Governance Alignment * Strategy Alignment * Portfolio Office * Energized Change Culture The MoP Definition Cycle Roles and Responsibilities THE MOP DELIVERY CYCLE * Management control * Benefits management * Financial management * Risk management * Stakeholder engagement * Organizational governance * Resource management The MoP Framework Recap

Management of Portfolios (MoP) Foundation: In-House Training
Delivered in-person, on-request, onlineDelivered Online & In-Person in London
£1995

RESILIA Foundation: In-House Training

By IIL Europe Ltd

RESILIA™ FOUNDATION: IN-HOUSE TRAINING AXELOS RESILIA™: Cyber Resilience Best Practice is designed to help commercial and government organizations around the world prevent, detect, and correct any impact cyber attacks will have on the information required to do business. Adding RESILIA to the existing AXELOS global best practice portfolio, including ITIL® and PRINCE2®, brings a common cyber resilience best practice for security, IT service management, and business. Active cyber resilience is achieved through people, process, and technology. The RESILIA™ Foundation course starts with the purpose, key terms, the distinction between resilience and security, and the benefits of implementing cyber resilience. It introduces risk management and the key activities needed to address risks and opportunities. Further, it explains the relevance of common management standards and best practice frameworks to achieve cyber resilience. Subsequently, it identifies the cyber resilience processes, the associated control objectives, interactions, and activities that should be aligned with corresponding ITSM activities. In the final part of the course, it describes the segregation of duties and dual controls related to cyber resilience roles and responsibilities. WHAT YOU WILL LEARN At the end of this course, you will be able to: * Demonstrate your knowledge of the purpose, benefits, and key terms of cyber resilience * Demonstrate your knowledge of the risk management and the key activities needed to address risks and opportunities * Demonstrate your knowledge of the purpose of a management system and how best practices and standards can contribute * Demonstrate your knowledge of the cyber resilience strategy, the associated control objectives, and their interactions with ITSM activities * Demonstrate your knowledge of cyber resilience design, the associated control objectives, and their interactions with ITSM activities * Demonstrate your knowledge of cyber resilience transition, the associated control objectives, and their interactions with ITSM activities * Demonstrate your knowledge of cyber resilience operation, the associated control objectives, and their interactions with ITSM activities * Demonstrate your knowledge of cyber resilience continual improvement, the associated control objectives, and their interactions with ITSM activities * Demonstrate your knowledge of the purpose and benefits of segregation of duties and dual controls COURSE INTRODUCTION * Course Learning Objectives * Course Agenda * Activities * Course Book Structure * RESILIA Certification INTRODUCTION TO CYBER RESILIENCE * What is Cyber Resilience? * Defining Cyber Resilience * Balancing in Cyber Resilience * Characteristics of Cyber Resilience RISK MANAGEMENT * Understanding Risk Management: Discussion * Defining Risk Management * Addressing Risks and Opportunities MANAGING CYBER RESILIENCE * Why and What of Management Systems? * Management Systems * Common Management Standards and Frameworks CYBER RESILIENCE STRATEGY * What is Strategy? * Cyber Resilience Strategy and Activities * Security Controls at Cyber Resilience Strategy * Interaction Between ITSM Processes and Cyber Resilience CYBER RESILIENCE DESIGN * Why Cyber Resilience Design? * Cyber Resilience Design Activities * Security Controls at Cyber Resilience Design * Aligning ITSM Processes with Cyber Resilience Processes CYBER RESILIENCE TRANSITION * Why Cyber Resilience Transition? * Basics of Cyber Resilience Transition * Cyber Resilience Transition: Controls * Interaction Between ITSM Processes and Cyber Resilience CYBER RESILIENCE OPERATION * The Purpose of Cyber Resilience Operation * Security Controls in Cyber Resilience Operation * Interaction Between IT Processes and Cyber Resilience * Interaction Between ITSM Functions and Cyber Resilience CYBER RESILIENCE CONTINUAL IMPROVEMENT * Continual or Continuous Improvement * Maturity Models * Continual Improvement Controls * The Seven-Step Improvement Process * The ITIL CSI Approach CYBER RESILIENCE ROLES & RESPONSIBILITIES * Segregating Duties * Dual Controls

RESILIA Foundation: In-House Training
Delivered in-person, on-request, onlineDelivered Online & In-Person in London
£1995

Certified Scrum Professional-ScrumMaster: In-House Training

By IIL Europe Ltd

CERTIFIED SCRUM PROFESSIONAL®-SCRUMMASTER® (CSP®-SM): IN-HOUSE TRAINING Certified Scrum Professionals challenge their teams to improve the way Scrum and Agile principles are applied. They have demonstrated experience, documented training, and proven knowledge in Scrum. Are you ready to take your knowledge and skillset in your role as Scrum Master to the next level? If so, it's time to elevate your career further by earning the Certified Scrum Professional®-ScrumMaster (CSP®-SM) certification. WHAT YOU WILL LEARN Learn to find practical solutions and improve your implementation of Scrum in the workplace. Aside from the pride gained and earning potential of attaining CSP® level, you can also: * Attend exclusive CSP® events with other leaders in Scrum and Agile * Attract more recruiters and command a higher rate of pay * Establish a gateway and milestone toward becoming CST®, CEC, or CTC * Receive a free premium subscription to the world's largest Agile assessment and continuous improvement platform, Comparative Agility®

Certified Scrum Professional-ScrumMaster: In-House Training
Delivered in-person, on-request, onlineDelivered Online & In-Person in London
£1995