2193 Courses in Coventry
LTE BACKHAUL TRAINING COURSE DESCRIPTION This course provides a concise insight into the LTE backhaul. Key parts of the course are detailed looks at the transport of messages and the S1 and X2 protocols. WHAT WILL YOU LEARN * Describe the overall architecture of LTE. * Explain how data and signalling messages are transported in LTE. * Describe the S1 protocol. * Describe the X2 protocol. LTE BACKHAUL TRAINING COURSE DETAILS * Who will benefit: Anyone working with LTE. * Prerequisites: Mobile communications demystified * Duration 2 days LTE BACKHAUL TRAINING COURSE CONTENTS * Introduction In the first section of the course, we review LTE and its hardware and software architecture. Requirements and key features of LTE. LTE Architecture and capabilities of the UE. Architecture of the E-UTRAN, functions of the eNB. EPC architecture, and functions of the MME, SGW, PGW and PCRF. System interfaces and protocol stacks. Example information flows. Dedicated and default bearers. EMM, ECM and RRC state diagrams. * Architecture of the radio access network In this section, we look in more detail at the architecture of the evolved UMTS terrestrial radio access network (E-UTRAN). Logical and physical architecture of the E-UTRAN. Numbering, addressing and identification. E-UTRAN functions. E-UTRAN protocol stacks. Timing and frequency synchronisation in LTE. * Transport of data and signalling in LTE Here, we look in more detail at the techniques and protocols that are used to transport data and signalling messages across the evolved UMTS terrestrial radio access network and the evolved packet core. Quality of service in LTE. The GPRS tunnelling protocol. Differentiated services Multi-protocol label switching (MPLS). The stream control transmission protocol (SCTP). * The S1 application protocol This section gives a detailed account of the signalling procedures in the S1 application protocol, which the MME uses to control the operation of the eNB. The material looks at the procedures, messages and information elements, and relates them to the system-level procedures in which they are used. S1 setup procedure. UE context management procedures. Non access stratum information transport. Procedures for managing the evolved radio access bearer (E-RAB). Paging procedures. Mobility management procedures for S1-based handovers. Procedures in support of self-optimising networks. * The X2 application protocol This section gives a detailed account of the signalling procedures in the X2 application protocol, which is used for peer-to-peer communication between eNBs. The material looks at the procedures, messages and information elements, and relates them to the system-level procedures in which they are used. X2 setup procedure. Mobility management procedures for X2-based handovers Procedures in support of self-optimising networks. * High level system operation In the final section, we bring our discussions of the S1 and X2 application protocols together by reviewing the system-level operation of LTE. Attach procedure. Transitions between the states of RRC Idle and RRC Connected. Tracking area updates in RRC Idle. Handover procedures in RRC Connected.
CARRIER ETHERNET TRAINING COURSE DESCRIPTION Ethernet is now the interface of choice for nearly all networking. This comprehensive course looks at the ways carriers can provide this Ethernet interface for their WANs and MANs. The course assumes delegates already have a solid foundation in Ethernet switching and so concentrates on just the Ethernet technologies for Carrier Ethernet. WHAT WILL YOU LEARN * Describe the main Carrier Ethernet services. * Evaluate transports for Carrier Ethernet. * Explain how Ethernet can work over MPLS and SDH. * Explain the Ethernet technologies used to enable Carrier Ethernet. CARRIER ETHERNET TRAINING COURSE DETAILS * Who will benefit: Network engineers. Staff working for carriers. * Prerequisites: Definitive Ethernet switching for engineers. * Duration 2 days CARRIER ETHERNET TRAINING COURSE CONTENTS * Introduction What is Ethernet? LANs, MANs, WANs, Ethernet and switches in the LAN. Traditional LAN/WAN integration, routers. The Ethernet interface for the WAN. Standards: IEEE, MEF, OIF, Ethernet Alliance. * Carrier Ethernet Services E-line: EPL, EVPL. E-LAN: EP-LAN, EVP-LAN. E-Tree: EP-Tree, EVP-Tree. Ethernet Services attributes. Applications: Carrier Ethernet for businesses, Mobile backhaul. Multicasting. * Service attributes Bandwidth profiles, bandwidth parameters, Class of Service, QoS, MTU, Protection mechanisms: STP, RSTP, MSTP, Link aggregation, G.8031, G.8032. * Transporting Carrier Ethernet The main options. 'Pure' Ethernet, Ethernet over SDH, Ethernet over WDM, Ethernet over MPLS. Ethernet switching, addresses and MAC address tables. Carrier Ethernet access technologies. EFM. * Ethernet over MPLS What is MPLS, MPLS-TE, MPLS-VPN, L2 VPNs, VPLS, VPWS. MPLS Fast Reroute. * CET 'Pure' Ethernet, Provider bridging 802.1d, Provider Backbone Bridges 802.1ah. Traffic engineering 802.1Qay. * Carrier Ethernet technologies 802.1ad VLAN stacking, 802.1AX Link aggregation. 802.1Q QoS. * OAM Standards, layers, interworking
RADIUS TRAINING COURSE DESCRIPTION A fast paced hands-on introduction to RADIUS. Moves from installation and configuration through to packet analysis and accounting. Practical exercises are spread throughout the course to maintain student interest. WHAT WILL YOU LEARN * Configure PPP and PAP/CHAP. * Install and configure RADIUS servers. * Describe how RADIUS works. * Setup RADIUS accounting. * Analyse RADIUS packets. * Troubleshoot RADIUS installations. RADIUS TRAINING COURSE DETAILS * Who will benefit: Network Administrators. Support personnel. Anyone who will be working with RADIUS. * Prerequisites: Knowledge of the TCP/IP protocols would be advantageous. * Duration 2 days RADIUS TRAINING COURSE CONTENTS * What is RADIUS? AAA services, Authentication, Authorisation, Accounting, local AAA services, remote AAA services, What is RADIUS? RADIUS as a protocol, RADIUS as an architecture, RADIUS as a standard. * Installing RADIUS RADIUS platforms, RADIUS servers, client server communications, services, daemons. Hands on Installing RADIUS and testing with NTRadPing. * Server configuration Configuring clients on the server, shared secrets, usernames and passwords. IP address pools. Hands on Configuring a server and testing with NTRadPing. * Client configuration Example clients, client configuration steps, enabling RADIUS, pointing clients to the server, shared secrets, example Cisco authentication, example Cisco authorization. Hands on Configuring clients for RADIUS. * How RADIUS works RADIUS architecture, RADIUS and authentication, PPP, PAP, CHAP, RADIUS SUCCESS, RADIUS FAILURE, the RADIUS protocol stack, the RADIUS protocol, the RADIUS header, RADIUS codes, RADIUS attributes, ACCESS-REQUEST example, ACCESS-ACCECPT example, CHAP example, proprietary attributes, using unassigned type codes, RADIUS attribute 26, Cisco specific attributes. Hands on Analysing RADIUS packets, configuring PPP CHAP to work with RADIUS. * RADIUS accounting Simplified operation, Accounting codes, Accounting attributes, client and server configuration for accounting. Hands on Configuring RADIUS accounting. * RADIUS architectures Traditional architecture, multiple RADIUS servers for resilience, Proxy RADIUS servers, Realms, RADIUS in VPNs, RADIUS with 802.1x. Hands on Using multiple RADIUS servers, Proxies. * Troubleshooting RADIUS General problem solving, basic tools, RADIUS troubleshooting, Common configuration errors, log files, RADIUS design and performance. Hands on Fixing RADIUS problems.
D-LINK SWITCHES TRAINING COURSE DESCRIPTION A hands on course covering the product specifics of D-Link switches. Installation, configuration, maintenance and troubleshooting are all covered in a practical oriented way. WHAT WILL YOU LEARN * Install D-Link switches. * Use the command line interface and the web based interface to manage D-Link switches. * Configure and troubleshoot D-Link switches. * Perform software upgrades and maintain configurations using TFTP. D-LINK SWITCHES TRAINING COURSE DETAILS * Who will benefit: Anyone working with D-Link switches. Particularly aimed at engineers and technicians supporting D-Link switches. * Prerequisites: None. * Duration 2 days D-LINK SWITCHES TRAINING COURSE CONTENT * Introduction How Ethernet works with hubs, How Ethernet works with switches. Installing D-link switches. Hands on Building a network with a hub, building a network with a D-Link switch. * Basic troubleshooting The D-Link switch range, LEDs, cabling issues, factory resets, default settings. Hands on Building a network with multiple D-link switches. * Configuration methods Managed vs. unmanaged switches, Console port access, telnet, web based access, SNMP, saving configurations, NVRAM, switch stacks. Hands on Accessing the switch using the CLI, IP address configuration, telnet. * Command line interface Users, privileges, the CLI, online help. Hands on Basic commands, user accounts, displaying the switch configuration. * Web based interface Getting started, basic format. Hands on Configuring the switch using the web interface. * Port configuration Common port configuration tasks, link aggregation. Hands on Configuring ports. * STP configuration What is STP? 802.1D vs. 802.1W (RSTP), configuring STP. Hands on Enabling and disabling STP, changing STP versions, configuring STP. * VLAN configuration What are VLANS? 802.1Q, tagged/untagged, creating VLANS, applying VLANS. Hands on Setting up VLANS, setting up 802.1Q, Inter VLAN traffic. * Housekeeping TFTP, upload download, updating firmware, updating configuration files, BOOTP/DHCP for IP addresses. Hands on Using TFTP to configure a D-Link switch. * SNMP Switch configuration, D-View, other NMS's. Hands on Using SNMP to manage a D-link switch putting it all together: troubleshooting.
XSLT TRAINING COURSE DESCRIPTION This course has been designed as a follow on course for the XML primer course. The course looks at the use of XSLT in the transforming and styling XML documents. WHAT WILL YOU LEARN * Transform and style XML documents using XSLT. XSLT TRAINING COURSE DETAILS * Who will benefit: Anyone working with XSLT. * Prerequisites: XML primer * Duration 2 days XSLT TRAINING COURSE CONTENTS * Introduction Extensible Stylesheet Language (XSL), transforming and formatting XML. * XML refresher The basic rules for building an XML document. * An introduction to XSLT The basic concepts of XSLT, xsl:output, xsl:template, xsl:value-of. * XML documents as trees How the original XML is transformed into a set of nodes, the general terms for manipulating node trees. * Paths (XPath) Use of path matching to select required nodes for transformation. * Using templates xsl:apply-templates, xsl:template match, nested templates, xsl:copy , <comment> and <element> , default templates, parameters. * Control xsl:if, xsl:choose, xsl:for-each, xsl:sort. * Constructing the result tree xsl:output, xsl:attribute, xsl:attribute-set, xsl:comment, xsl:processing-instruction, xsl:text, xsl:value-of, xsl:variable. * Combining templates xsl:include, xsl:import, xsl:apply-imports. * Transforming to text
LTE OPTIMIZATION TRAINING COURSE DESCRIPTION This course gives delegates an understanding of the Key Performance Indicators used within the 3G LTE (4G) network environment. We investigate the 3GPP standards for KPIs (including TR 32.814, TS 32.410 & TS 32.455) these cover GERAN, UMTS & LTE environments. The course details the optimisation procedures and the use of Self optimisation, Selforganising & Self-healing equipment now being deployed across all releases of mobile networks. WHAT WILL YOU LEARN * Explain the RF optimisation flowchart. * Describe the importance of Reference Signal Received Power (RSRP). * List many of the 3GPP recommended KPIs. * Describe the concept of APN AMBR and UE AMBR within LTE. * Describe the use of planning and optimisation computer tools. LTE OPTIMIZATION TRAINING COURSE DETAILS * Who will benefit: Anyone working with LTE. * Prerequisites: Essential LTE * Duration 2 days LTE OPTIMIZATION TRAINING COURSE CONTENTS * Introduction to the cellular environment The architecture, 2G (GSM), GPRS/EDGE, The NGMN (Next Generation Mobile Network), media gateway controller, 3GPP Rel99 the 3G introduction, HSPA deployments, 3G LTE (4G). * Cellular network procedures GSM/GPRS call setup, GPRS data call setup, 3G UMTS data call setup, Data call (Voice over LTE) in LTE (using IMS), Circuit Switched Fall Back (CSFB) in LTE, IP packet session in LTE. * Introduction to the standards The 3GPP specifications body, The numbering structure for KPIs, 2G KPIs, 3G/UMTS KPIs, 3G LTE KPIs, IMS KPIs. * Introduction to the KPI definitions KPI definitions, accessibility KPIs, retainability KPIs, mobility KPIs, utilisation KPIs. * In-depth overview of the air Interfaces GSM/GPRS FDMA & TDMA solution, 3G UMTS WCDMA solution, HSPA+ sharing spare power (Codes), The 3G LTE uplink & downlink interface explained, Initial attach procedures explained. * Problem analysis Reference Signal Received Power (RSRP), Signal to Interference Noise Ratio (SINR), handover success rates, power adjustments, classification of coverage problems, weak coverage & coverage holes, lack of dominant cells, cross coverage, improper tilt settings, uplink/downlink imbalance, signal quality, Azimuths & tilts to reduce interference, Handover failure due to interference, Service drop causes. * Mobile RF performance in 2G/3G Performance counters, KPIs, testing & measurement, Drive testing and survey, Data collection and post processing of data, LTE service optimization, bandwidth, poor coverage, Quality, optimization process, KPI optimization, Root Cause Analysis (RCA) applied to RF issues, optimization tools and software. * Advanced LTE network planning & optimization LTE UE measurements (RSRP/RSRQ), LTE capacity planning, RF configuration parameters, LTE cell selection/reselection planning, LTE radio network KPIs, LTE user-centric KPIs, LTE network performance KPIs, LTE system utilization KPIs, LTE RF channel performance predictions, LTE channel information processing, LTE channel multiplexing, Physical layer and structure, MIMO in LTE, LTE resource plan LTE and Self-Organizing Networks (SON). * Radio network optimization work flow Work flow, the existing network, Optimization team establishment and cluster division, Single site verification, Alarm check, Cell state check, Radio parameters check, Site verification, Statistics analysis, Coverage problem analysis. * Mobile internet and QoS issues Cellular QoS reference models. How QoS impact on KPIs and measurements, Introduction to mobile internet, The concept of shared access technologies, Support for QoS in the WCDMA environment, The PDP context model, Supporting end-to-end QoS, EPS bearer concepts, Default EPS bearer, Dedicated EPS bearer, APN-AMBR, UE-AMBR.
ESSENTIAL IMS TRAINING COURSE DESCRIPTION The IP Multimedia Core Network Subsystem (IMS) is defined by 3GPP as a new mobile infrastructure. This course studies the discreet elements in the IMS. WHAT WILL YOU LEARN * Describe the IMS. * Describe the IMS architecture. * Explain how charging, security and QoS is handled in the IMS. * Explain how the IMS supports service enablers such as Push to talk and Presence. ESSENTIAL IMS TRAINING COURSE DETAILS * Who will benefit: Telecommunications staff. * Prerequisites: Mobile communications overview * Duration 2 days ESSENTIAL IMS TRAINING COURSE CONTENTS * Mobile communications review The role of IP in telecommunications. GSM to IMS. Enhanced multimedia services, Push To, convergence, conferencing, roaming. * What is IMS? What it is, why IMS, standard bodies: 3GPP, IETF, OMA, IMS services. MMD comparison. * IMS architecture blocks Overview, IMS functions, IMS interfaces, IMS protocols, IMS elements, IMS reference points. Access network, IMS in GSM, CDMA, WiFi & PSTN networks. Core network. Application, Control and Call planes. * HSS - User database Identification. The user database, role of HSS, SLF and multiple HSSs. 'Normal' identities, IMPI, IMPU. * IMS signalling: SIP What is SIP? SIP URI, contact address, UAs, Proxies, basic SIP call flow, SIP sessions. * IMS other protocols Megaco, Diameter, XML, XCAP, COPS, RTP/RTCP, SDP, H.324M, IM and MSRP. * Call/Session Control Call Session Control Functions (CSCF). Domains. Home networks, visited networks. CSCF and SIP. P-CSCF, P-CSCF discovery, P-CSCF functions. I-CSCF, DNS and I-CSCF. S-CSCF, S-CSCF functions, ENUM lookups. QoS. Example call flows. * IMS services Open service platform, Application Servers, profiles, AS interface with S-CSCF. 'Normal' services (Caller ID, Call waiting, transferâ¦) Push to talk Over Cellular (PoC), IMS conferencing, Group management, IMS Presence, IMS Messaging. Other possible applications. Media servers. (MRFC, MRFP). * Gateways IMS PSTN procedures, BGCF, PSTN interface. SGW, MGCF, MGW * Charging Architecture, Offline, online and flow based charging, charging reference points, CCF, DIAMETER, ICID, IOI. * IMS security IMS security architecture, identities, AAA, public and private user ID, service filters, Cx interface, RADIUS, Diameter protocol, 3GPP AKA, integrity, privacy, NDS, IPSEC, trust, assertion.
3COM SWITCHES TRAINING COURSE DESCRIPTION A hands on course covering the product specifics of 3Com switches. Installation, configuration, maintenance and troubleshooting are all covered in a practical oriented way. WHAT WILL YOU LEARN * Install 3Com switches. * Use the command line interface and the web based interface to manage 3Com switches. * Configure and troubleshoot 3Com switches. * Configure and troubleshoot 3Com switches. * Perform software upgrades. 3COM SWITCHES TRAINING COURSE DETAILS * Who will benefit: Anyone working with 3Com switches. Particularly aimed at engineers and technicians supporting 3Com switches. * Prerequisites: None. * Duration 2 days 3COM SWITCHES TRAINING COURSE CONTENT * Introduction How Ethernet works with hubs, How Ethernet works with switches. Installing 3Com switches. Hands on Building a network with a hub, building a network with a 3Com switch. * Basic troubleshooting The 3Com switch range, LEDs, cabling issues, system resets, default settings. Hands on Building a network with multiple 3Com switches. * Configuration methods Managed vs. unmanaged switches, Console port access, telnet, web based access, SNMP, saving configurations, NVRAM, switch stacks. Hands on Accessing the switch using the console, IP address configuration, telnet. * Console interface Default users, passwords, the menus, menu options, online help, CLI commands. Hands on Setting passwords, displaying the switch configuration. * Web based interface Getting started, basic format. Hands on Configuring the switch using the web interface. * Port configuration Common port configuration tasks, port aggregation, resilient links. Hands on Configuring ports. * STP configuration What is STP? Configuring STP. Hands on Enabling and disabling STP, configuring STP. * VLAN configuration What are VLANS? 802.1Q, tagged/untagged, creating VLANS, applying VLANS. Hands on Setting up VLANS, setting up 802.1Q, Inter VLAN traffic. * Housekeeping TFTP, software upgrades Hands on Software upgrade. * SNMP SNMP configuration, Transcend, other NMS's. Hands on Using SNMP to manage a 3Com switch, putting it all together: troubleshooting.
NNMI FOR ENGINEERS TRAINING COURSE DESCRIPTION A hands on course focusing on network management using Network Node Manager (NNMi) on Microsoft Windows or UNIX. WHAT WILL YOU LEARN * Describe the network management architecture. * Use NNMi. * Diagnose faults using NNMi. * Recognise the MIB structure. NNMI FOR ENGINEERS TRAINING COURSE DETAILS * Who will benefit: Network administrators. Network operators. Those wishing to find out more about how their NNMi works. * Prerequisites: TCP/IP foundation for engineers * Duration 2 day NNMI FOR ENGINEERS TRAINING COURSE CONTENT * Network management What is network management? Benefits, issues, demonstration. * Getting started with NNMi Starting NNMi, IP discovery, IP monitoring, controlling IP discovery. * Using NNMi Mapping devices, map layouts, maps and submaps, objects and symbols, object attributes, colour codings, polling. * Agents Configuring Cisco devices for SNMP support, communities, traps, syslog. * Parts of SNMP SNMP architecture, MIBs, The protocol. NNMi SNMP configuration * NNMi alarm browser NNMi alarms, alarm categories, filtering alarms, alarm details window. * MIBs MIB1, MIB2, The MIB2 groups, additional MIBs, MIB compilers, vendor MIBs. NNMi MIB loader and browser. * Monitoring devices Polling, obtaining MIB information. * Diagnostic tools Poll node, the ping window, protocol test, locate route * NNMi fault management Alarms, polling, fault management, setting thresholds and configuring traps.
CALL CENTRE TRAINING COURSE DESCRIPTION A theory based course covering the major technologies found in call centres today. WHAT WILL YOU LEARN * ACD * IVR * CRM * CTI * Diallers CALL CENTRE TRAINING COURSE DETAILS * Who will benefit: Anyone needing to know about technologies used in call centres. * Prerequisites: Telecommunications Introduction Introduction to data comms and networking * Duration 2 days CALL CENTRE TRAINING COURSE CONTENTS * Overview What are call centres? What are contact centres, Inbound call centres, outbound call centres, blended call centres, Call centre architectures. * Telephony and telecomms basics PSTN, switching, PBXs, call routing. * Data basics OSI, IP, VoIP. * Routing, queuing and matchmaking Principles, distribution, sequencing. * ACDs PBX features, Users, call processing, agent features, supervisor features, ACD telephones, ACD calls vs PBX calls, agent positions, ACD groups, routing calls, skills based routing. IVR Types, architectures, choice and control, best practices, IVR input technologies, IVR output technologies, speech recognition, call routing, IVR sizing, web based self service. CRM Contact management, databases, integration, use in call centres, benefits and features. * Call centre integration Media types, VoIP, unified messaging, VoiceXML. * CTI Simple CTI, 1st and 3rd party integration, CTI benefits and applications in call centers. * Diallers History, campaigns, campaign types, Call Progress Detectors, Preview and Predictive Dialling. * Management tools Measuring, managing, optimising, recorders, forecasting call centre resources.