2427 Courses in Bristol

HP SWITCHES TRAINING COURSE DESCRIPTION A hands on course covering the product specifics of HP switches. Installation, configuration, maintenance and troubleshooting are all covered in a practical oriented way. VLANs often take up a large part of the course. The course covers all interfaces but concentrates on using the command line interface. Delegates are, however, free to use the web based interface in all exercises. WHAT WILL YOU LEARN * Install HP switches. * Use the command line interface and the web based interface to manage HP switches. * Configure and troubleshoot HP switches. * Perform software upgrades and maintain configurations using TFTP. HP SWITCHES TRAINING COURSE DETAILS * Who will benefit: Anyone working with HP switches. Particularly aimed at engineers and technicians supporting HP switches. * Prerequisites: None. * Duration 2 days HP SWITCHES TRAINING COURSE CONTENT * Introduction Traditional Ethernet, Hubs, Frames, MAC addresses. Hands on Building a network with a hub. * What is a switch? Switches versus hubs, the MAC address table, handling unknown addresses. Hands on Building a network with HP switches. * Configuration methods How to configure a HP switch using: Console port access menus, CLI, telnet, web based access. Hands on Console access, show commands, using the menus, IP address configuration, telnet. * Command Line Interface Operator mode, Manager mode, configuration mode, passwords, online help, CLI commands, basic troubleshooting. Hands on More show commands, basic troubleshooting, setting a password, displaying status and counters. * Web based interface Web access, basic format, Getting started. SSL. Hands on Web based configuration. * Port configuration Common port configuration tasks, port security, port aggregation, Hands on Configuring ports. Trunking and failover. * STP configuration Broadcast storms. What is STP? RSTP. Configuring STP. Hands on Enabling and disabling STP, investigation failover. * VLANs What are VLANS? 802.1Q, tagged/untagged, creating VLANS, applying VLANS. Addressing and VLANs, Layer 3 switches and VLANs. Hands on Setting up VLANS, setting up tagged ports, Inter VLAN traffic. * Housekeeping TFTP, software upgrades, downloading configurations. Hands on Software upgrade, downloading a configuration. * SNMP SNMP configuration, HP OpenView NNM. Hands on Using SNMP to manage a HP switch. * Basic troubleshooting Putting it all together. Layer 1 troubleshooting, Layer 2 troubleshooting. * Miscellaneous exercises CDP. Logging

IP SECURITY TRAINING COURSE DESCRIPTION Connection to the Internet is becoming an essential business tool. This course looks at firewalls, digital certificates, encryption and other essential topics for e-commerce sites. A generic course that looks at firewalls and VPNs. Hands on sessions include using hacking tools and configuring firewalls. WHAT WILL YOU LEARN * Describe: Basic security attacks RADIUS SSL IPSec VPNs * Implement digital certificates * Deploy firewalls to protect Web servers and users. * Secure Web servers and clients. IP SECURITY TRAINING COURSE DETAILS * Who will benefit: Network administrators. Network operators. Security auditors * Prerequisites: TCP/IP foundation for engineers * Duration 2 days IP SECURITY TRAINING COURSE CONTENTS * TCP/IP review Brief overview of the relevant headers. Hands on Download software for course, use analyser to capture passwords on the wire. * Security review Policies, Types of security breach, denial of service, data manipulation, data theft, data destruction, security checklists, incident response. * Security exploits The Internet worm, IP spoofing, SYN attack, hijacking, Ping o' Death… keeping up to date with new threats. Hands on Use a port scanning tool, use a 'hacking' tool. * Firewalls Products, Packet filtering, DMZ, content filtering, stateful packet inspection, Proxies, firewall architectures, Intrusion Detection Systems, Viruses. Hands on Set up a firewall and prevent attacks. * NAT NAT and PAT, Why use NAT, NAT-ALG, RSIP. * Encryption Encryption keys, Encryption strengths, Secret key vs Public key, algorithms, systems, SSL, SSH, Public Key Infrastructures. Hands on Run a password-cracking program. * Authentication Types of authentication, Securid, Biometrics, PGP, Digital certificates, X.509 v3, Certificate authorities, CRLs, PPP authentication, RADIUS. Hands on Using certificates. * Web client and server security Cookies, browser certificates, censorship, PICS. Operating system security, Web server user authentication, Restricting access, Logging, Securing CGI scripts. Hands on Browser security. * VPNs and IPSec What is a VPN, tunnelling, L2F, PPTP, L2TP, IPSec, AH, ESP, transport mode, tunnel mode.

PRINCE2® PRACTITIONER : In-House Training Projects fail for a variety of reasons including poor planning, lack of defined quality criteria, poor understanding of the business drivers, inadequate control, and lack of senior management involvement in other words, lack of a structured best practice approach to project delivery. PRINCE2® (6th Edition is the current version) is a structured, process-based approach for project management providing a methodology which can be easily tailored and scaled to suit all types of projects. It is the de facto standard for project management in the UK Government and is also used extensively in more than 150 countries worldwide with in excess of 20,000 organizations already benefitting from its powerful approach. It can be used easily in combination with PMI®'s PMBOK® Guide to provide a robust project methodology, or to augment an existing PMBOK®-based methodology with additional rigor around areas such as Quality, Organization, and Benefits Realization. The goals of this course are to take participants to the next level of understanding and application of the PRINCE2® methodology and to prepare them to sit the Practitioner exam. Using APMG provided sample exam papers and additional project case studies, participants will learn how to apply what they learned during the Foundation course and how to approach the OTE Practitioner exam, which is aimed at testing their ability to apply PRINCE2® in an actual project environment simulated via a case study provided as part of the exam. WHAT YOU WILL LEARN You'll learn how to: * Tailor and apply the principles, themes, process structure, techniques, and management products of PRINCE2® within a work environment, via carefully selected case studies * Define the PRINCE2® 6th Edition method at the Practitioner level * Prepare for and take the Practitioner exam GETTING STARTED * Introductions * Course structure * Course goals and objectives TAILORING PRINCE2® * Tailoring PRINCE2® * Adopting PRINCE2® * Tailoring PRINCE2® to suit different projects * Adopting PRINCE2® in an organizational environment CONTROLLED START * Recap management products * Study business case and risk * Study activities and responsibilities in: * Starting up a project * Initiating a project CONTROLLED PROGRESS * Study management products and risk * Study activities and responsibilities in: * Getting work done * Monitoring and reporting * Issues and escalation CONTROLLED CLOSE * Study Activities and Responsibilities in Closing a Project * Activities and roles * Roles and Responsibilities * Principles Exercise PRODUCT-BASEDPLANNING * Producing a product breakdown structure (PBS) * Producing a product flow diagram (PFD) * Linking product breakdown structures and product flow diagrams to product descriptions

MANAGING BENEFITS™ FOUNDATION: IN-HOUSE TRAINING The APMG International Managing Benefits and Swirl Device logo is a trademark of The APM Group Limited, used under permission of The APM Group Limited. All rights reserved. Benefits are not simply just one aspect of project and programme management (PPM) - rather, they are the rationale for the investment of taxpayers' and shareholders' funds in change initiatives. Managing Benefits is designed to complement existing best practices in portfolio, programme and project management (such as PRINCE2®, MSP®, P3O® & MoP®), and consolidates existing guidance while expanding on the specific practices and techniques aimed at optimizing benefits realization. The purpose of the Managing Benefits guidance and certification scheme is to provide you with generally applicable guidance encompassing benefits management principles, practices, and techniques, and to prepare you to take and pass the Foundation exam on the last day. MANAGING BENEFITS PROVIDES: * An overview of benefits management - what it is, the case for doing it, and some common misconceptions that can limit its effectiveness in practice * Descriptions of the seven principles upon which successful approaches to benefits management are built, and examples of how they have been applied in practice * Guidance on how to apply benefits management at a portfolio level, as well as at an individual project or programme level * Details of the five practices in the Benefits Management Cycle and examples of how they have been applied in practice * Advice on how to get started in implementing effective benefits management practices and sustain progress WHAT YOU WILL LEARN You'll learn how to: * Define benefits, benefits management and related terms, and the objectives of benefits management * Explain the principles upon which successful approaches to benefits management are based * Define the practices contained within the Benefits Management Cycle and relevant techniques applicable to each practice * Describe key elements of portfolio-based benefits management, as well as the scope of key roles and responsibilities for benefits management and the typical contents of the main benefits management documentation * Identify barriers to effective benefits management and strategies to overcome them, including the key success characteristics of benefits management * Improve your ability to pass the APMG Managing Benefits Foundation Certification exam GETTING STARTED * Introductions * Course structure * Course goals and objectives OVERVIEW OF MANAGING BENEFITS * The Benefits Management Model * Key Benefits Management Practices WHAT IS BENEFITS MANAGEMENT? * Definitions * Value and Value Management * Why do we need benefits management? * Objectives BENEFITS MANAGEMENT PRINCIPLES * Align benefits with strategy * Start with the end in mind * Utilize successful delivery methods * Integrate benefits with performance management * Manage benefits from a portfolio perspective * Apply effective governance * Develop a value culture THE BENEFITS MANAGEMENT CYCLE * Barriers to effective and efficient benefits management and overcoming them * Key success characteristics of effective benefits management * Key roles, responsibilities, and documentation Benefits Management Practice 1 - Identify and Quantify Benefits Management Practice 2 - Value and Appraise Benefits Management Practice 3 - Plan Benefits Management Practice 4 - Realize Benefits Management Practice 5 - Review Portfolio-based Benefits Management Implementing and Sustaining Progress APMG Managing Benefits Foundation Exam

PRINCE2 AGILE® PRACTITIONER: IN-HOUSE TRAINING PRINCE2 Agile® Practitioner is a solution combining the flexibility and responsiveness of Agile with the clearly defined framework of PRINCE2®. PRINCE2 Agile® framework covers a wide range of agile concepts, including SCRUM, Kanban, and Lean Startup. The PRINCE2 Agile® Practitioner certification teaches you to blend structure, governance, and control with agile methods, techniques, and approaches. The strength of PRINCE2® lies in the areas of project direction and project management, whereas Agile has a very strong focus on product delivery. When PRINCE2® and agile are combined, project direction, project management, and project delivery are optimized to create a complete project management solution. PRINCE2 Agile® is an extension module tailored for forward-thinking organizations and individuals already benefiting from PRINCE2®. It provides further guidance on how to apply agile methods to the world's most recognized project management method. The purpose of the Practitioner qualification is to demonstrate that you can apply and tailor PRINCE2 Agile® in a scenario situation. WHAT YOU WILL LEARN * Understand the basic concepts of common agile ways of working * Understand the purpose and context for combining PRINCE2® and the agile way of working * Able to apply and evaluate the focus areas to a project in an agile context * Able to fix and flex the aspects of a project in an agile context * Apply the PRINCE2® principles and tailor the themes, processes, and management products to a project in an agile context * To learn through the use of theory and practical exercises * Prepare for the PRINCE2 Agile® Practitioner exam Benefits * Agile methods allow organizations to realize the benefits of products and potentially an earlier return on investment while products are being developed and improved * Improved communication through the use of common terminology across PRINCE2® and agile disciplines * Develop a clear definition of how agile can govern a project's delivery, while PRINCE2® governs projects as a whole * Seamless integration: PRINCE2 Agile® will complementPMBOK® GuideandAPM Body of Knowledge® just as PRINCE2® does currently. It will also be of interest for Program Managers with MSP® who need to understand how projects relate to the delivery mechanism. * The most up-to-date and relevant view of Agile project management methodologies, PRINCE2 Agile® references the 'flow-based' working featured in Kanban in addition to other agile concepts not covered in other qualifications AGILE OVERVIEW & BLENDING PRINCE2 AND AGILE * Agile overview * Blending PRINCE2 and Agile FIX AND FLEX, AGILE AND PRINCE2 PROCESSES & STARTING A PROJECT * Fix and Flex * Agile and the PRINCE2 Processes; Starting up a project and Initiating a project * Business case theme CHANGE AND ORGANIZATION THEMES& PRINCIPLES * Change theme * Organization theme * Agile and PRINCE2 Principles and the Agilometer MANAGING PRODUCT DELIVERY AND SCRUM & PLANS AND PROGRESS THEMES * Managing product delivery and Scrum * Plans Theme and Progress Theme QUALITY, CONTROLLING & MANAGING A STAGE AND DIRECTING PROJECTS AND CONTRACTS * Quality Theme * Controlling a stage and Frequent Releases * Managing a stage boundary * Directing a project and contracts * Closing a project TAILORING PRINCE2 PRODUCTSAND OTHER PRACTICES * Tailoring PRINCE2 products and other practices

PORTFOLIO, PROGRAMME, AND PROJECT OFFICES (P3O®) FOUNDATION: IN-HOUSE TRAINING P3O® is the AXELOS standard for the design of decision-making processes regarding changes in organizations. P3O provides a guideline for the design of portfolio, programme, and project offices in organizations. The P3O Foundation course is an interactive learning experience. The P3O Foundation-level content provides you with sufficient knowledge and understanding of the P3O guidance to interact effectively with, or act as an informed member of, an office within a P3O model. It enables you to successfully complete the associated P30 Foundation exam and achieve the qualification. In this course, you will be prepared to successfully attempt the P3O Foundation exam and learn how to implement or re-energize a P3O model in their own organization. WHAT YOU WILL LEARN Individuals certified at the P3O Foundation level will be able to: * Define a high-level P3O model and its component offices * List the component offices in a P3O model * Differentiate between Portfolio, Programme, and Project Management * List the key functions and services of a P3O * List the reasons for establishing a P3O model * Compare different types of P3O models * List the factors that influence selection of the most appropriate P3O model for an organization * Define the processes to implement or re-energize a P3O BENEFITS: * Fast-track programme for those who want to achieve P3O Foundation qualification * Practical case study and scenarios * Attractive slides and course book INTRODUCTION TO P3O 1. What is the purpose of P3O? 2. Definitions 3. What are P3Os? 4. Portfolio, programme, and project lifecycles 5. Governance and the P3O DESIGNING A P3O MODEL 1. Factors that affect the design 2. Design considerations 3. What functions and services should the P3O offer? 4. Roles and responsibilities 5. Sizing and tailoring of the P3O model INTRODUCTION TO P3O 1. What is the purpose of P3O? 2. Definitions 3. What are P3Os? 4. Portfolio, programme, and project lifecycles 5. Governance and the P3O DESIGNING A P3O MODEL 1. Factors that affect the design 2. Design considerations 3. What functions and services should the P3O offer? 4. Roles and responsibilities 5. Sizing and tailoring of the P3O model WHY HAVE A P3O? 1. How a P3O adds value 2. Maximizing that value 3. Getting investment for the P3O 4. Overcoming common barriers 5. Timescales HOW TO IMPLEMENT OR RE-ENERGIZE A P3O 1. Implementation lifecycle for a permanent P3O 2. Identify 3. Define 4. Deliver 5. Close IMPLEMENTATION LIFECYCLE FOR A TEMPORARY PROGRAMME OR PROJECT OFFICE 1. Organizational context 2. Definition and implementation 3. Running 4. Closing 5. Recycling HOW TO OPERATE A P3O 1. Overview of tools and techniques 2. Benefits of using standard tools and techniques 3. Critical success factors 4. P3O tools 5. P3O techniques

CHANGE MANAGEMENT FOUNDATION: IN-HOUSE TRAINING: IN-HOUSE TRAINING This course provides practical knowledge on Change Management techniques and the Foundation certification. You will examine various Change Management techniques and explore which could be effectively implemented in your organization. The structured approach helps you understand how you deal with change as an individual, as a member of a team or organization, and as a leader. The program design explores the impact that change has on these four major areas: 1. Change and the Individual 2. Change and the Organization 3. Communications and Stakeholder Engagement 4. Change Management Practice This course also prepares you for the APMG Change Management Foundation exam. Given that a primary course goal is to achieve the Foundation Certification, the course text will be provided in advance of the workshop so the participant may begin studying. In addition, daily homework assignments and practice exams will be provided. The Foundation-level exam is taken at the end of the third day of the Traditional Classroom course. Virtual Classroom participants must make separate arrangements to schedule their exam following course completion (See 'Important Note for Virtual Course Participants'). WHAT YOU WILL LEARN You'll learn how to: * Explain how individuals learn and why many may resist change * Illustrate how to build an effective change team * Describe the stakeholder engagement process and relate this to appropriate communication * Differentiate various approaches to plan, implement, and sustain organizational change * Demonstrate how to assess change impact and readiness, and deal with resistance * Improve your ability to pass the APMG Change Management Foundation Certification exam GETTING STARTED * Introductions * Course structure * Course goals and objectives CHANGE AND THE INDIVIDUAL * How people learn * Personality and change - introduction to MBTI * Models of individual change - the Change Curve and Bridges' Transition * Motivating individuals during change CHANGE AND THE ORGANIZATION * Understanding organizational metaphors * Organizational culture and change * 3 models of change - Lewin, Kotter, and Senge * Key roles in change STAKEHOLDER ENGAGEMENT * Identifying and analyzing stakeholders * Personas and empathy maps * Influencing strategies COMMUNICATION * Feedback and communication approaches * Communicating change - planning, factors, and barriers * Communication biases and channels CHANGE IMPACT * Identifying and assessing change impact * Stakeholder impact assessment * Change severity assessment CHANGE READINESS * Building change agent networks and the change team * How to make the organization ready for change * Creating a change management plan * Dealing with resistance to change APMG CHANGE MANAGEMENT FOUNDATION EXAM PREPARATION * Review of and practice with APMG sample questions and test papers APMG CHANGE MANAGEMENT FOUNDATION EXAM * Traditional Classroom: Paper-based exams will be taken on the last day of class * Virtual Classroom: The exam is scheduled by the Participant and taken subsequent to the course

MANAGING SUCCESSFUL PROGRAMMES (MSP®) 5TH EDITION PRACTITIONER: IN-HOUSE TRAINING Managing Successful Programmes (MSP®) is a globally-recognized framework for best practice programme management. MSP certification provides guidance for programme managers, business change managers, and the next step for project managers to develop their knowledge and skills to be able to positively respond to the challenges of managing programmes and larger, more strategic, or multiple projects. MSP 5th Edition emphasizes flexibility, adaptability, and responsiveness by adopting an incremental approach to the programme lifecycle and thus enabling organizational agility. AXELOS offers two levels of MSP Examination: MSP Foundation and MSP Practitioner. The MSP 5th Edition Foundation Examination is intended to assess whether the candidate can demonstrate sufficient recall and understanding of the MSP programme management framework. MSP 5th Edition Practitioner is for project, programme, and business change managers that want to build on their knowledge of MSP in order to practically apply the MSP framework to real-life scenarios, providing the skills to lead and manage a programme. It is a must-have certification for both project and programme management professionals to deliver organizational value to their employers and boost their careers. WHAT YOU WILL LEARN At the end of this course, participants will be able to: * Understand how to apply the MSP principles in context * Understand how to apply and tailor relevant aspects of the MSP themes in context * Understand how to apply and tailor relevant aspects of the MSP processes in context * Course Introduction * Application of MSP Principles * Program Strategy and Themes * Application of Organization Theme * Application of Design Theme * Application of Justification Theme * Application of Structure Theme * Application of Knowledge Theme * Application of Assurance Theme * Application of Decisions Theme * Application of MSP Processes

MANAGEMENT OF RISK (M_O_R®) FOUNDATION: IN-HOUSE TRAINING This M_o_R® Foundation course prepares learners to demonstrate knowledge and comprehension of the four elements of the M_o_R framework: Principles, Approach, Processes, Embedding and Reviewing and how these elements support corporate governance. The M_o_R Foundation Course is also a prerequisite for the M_o_R Practitioner qualification. WHAT YOU WILL LEARN At the end of the M_o_R Foundation course, participants will gain competencies in and be able to: * Describe the key characteristics of risk and the benefits of risk management * List the eight M_o_R Principles * List and describe the use of the key M_o_R Approach documents * Create Probability and Impact scales * Define and distinguish between risks and issues * Create a Risk Register * Create a Stakeholder map * Identify the key roles in risk management * Use the key techniques and describe specialisms in risk management * Undertake the M_o_R Foundation examination INTRODUCTION * Introduction to the M_o_R course * What is a risk? * What is risk management? * Why is risk management so important? * Basic risk definitions * The development of knowledge about risk management * Corporate governance and internal control * Where and when should risk management be applied? M_O_R PRINCIPLES * The purpose of M_o_R principles * Aligns with objectives * Fits the context * Engages stakeholders * Provides clear guidance * Informs decision-making * Facilitates continual improvement * Creates a supportive culture * Achieves measurable value * Risk management maturity models M_O_R APPROACH * Relationship between the documents * Risk management policy * Risk management process guide * Risk management strategy * Risk register * Issue register * Risk response plan * Risk improvement plan * Risk communications plan M_O_R PROCESS * Common process barriers * Identify contexts * Identify the risks * Assess estimate * Assess evaluate * Plan * Implement * Communication throughout the process M_O_R PERSPECTIVES * Strategic perspective * Program perspective * Project perspective * Operational perspective RISK SPECIALISMS * Business continuity management * Incident and crisis management * Health and Safety management * Financial risk management * Environmental risk management * Reputational risk management * Contract risk management

APM PROJECT FUNDAMENTALS QUALIFICATION (PFQ): IN-HOUSE TRAINING This practical course gives Participants a solid introduction to the fundamentals of project management and to prepare them for the one-hour, multiple-choice exam held at the end of the course. The APM Project Fundamentals Qualification (PFQ) is an entry-level qualification suitable for those who are new to project management and working in a project team, and who wish to understand the standard terminology. The goal of this course is to prepare you to successfully pass the exam. WHAT YOU WILL LEARN You'll learn how to: * Identify project management terminology and context * Identify project management processes * Identify the roles involved in project management * Describe project success criteria and benefits * Prepare project documentation * Acquire the level of understanding needed to pass the APM PFQ examination GETTING STARTED * Introductions * Course structure * Course goals and objective PROJECT CONTEXT * Project characteristics * Project management processes * Business and project context * Organizational roles * Project Lifecycle * Programme and portfolio management PROJECT CONCEPT PHASE * Stakeholder management * Project success and benefits management * Business case * Benefits PEOPLE IN PROJECTS * Leadership and teamwork * Communication PROJECT DEFINITION PHASE * Project management plan * Quality management * Risk management * Scope management * Scheduling * Resource management * Estimating * Procurement PROJECT IMPLEMENTATION PHASE * Change control and configuration management * Issue management * Information management PROJECT HAND-OVER AND CLOSE-OUT PHASE * Hand-over and close-out * Post-project review REVISION AND EXAM * Revision and practice questions * APM PFQ examination