568 Courses in Birmingham

Business development for professional services (In-House)

By The In House Training Company

Business development for professional services (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Performance Reviews and Appraisals

By Maximum Performance

Performance Reviews and Appraisals
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Organisational Development Masterclass

By Maximum Performance

Organisational Development Masterclass
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Investigating Sexual Harassment Allegations

By Maximum Performance

Investigating Sexual Harassment Allegations
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Handling Sensitive HR Issues

By Maximum Performance

Handling Sensitive HR Issues
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Managing Across Generations

By Maximum Performance

Managing Across Generations
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Disciplinary, Capability and Grievance Issues

By Maximum Performance

Disciplinary, Capability and Grievance Issues
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Managing Absence and Health Issues Effectively

By Maximum Performance

Managing Absence and Health Issues Effectively
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Bids and proposals (In-House)

By The In House Training Company

Bids and proposals (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Customer Problem Solving

4.9(9)

By Sterling Training

Your grumpiest customers can become your biggest advocates if you solve their problems quickly, effectively and permanently. We supply the top tips for dealing with tricky customers so your teams can create positive outcomes from every interaction with some simple techniques that make a difference to relationships straight away. Bespoke courses include: Customer needs and expectations Communication styles and how to influence them Assertiveness The 4 psychological fears Dealing with difficult customer behaviour The power of your behaviour Five steps to customer problem solving

Customer Problem Solving
Delivered in Southampton or UK Wide or OnlineFlexible Dates
Price on Enquiry