Performance Reviews and Appraisals

UNDERSTAND THE BENEFITS OF PERFORMANCE APPRAISALS AND HOW THEY SUPPORT THE MANAGEMENT OF PERFORMANCE ON A DAY-TO-DAY BASIS

PREPARE AND CONDUCT POSITIVE AND MEANINGFUL PERFORMANCE APPRAISALS AND REVIEW MEETINGS - INCLUDING THE SETTING OF SMART OBJECTIVES

MONITOR AND MEASURE PERFORMANCE OBJECTIVELY AND CONSISTENTLY AGAINST DEFINED OBJECTIVES / TARGETS

IMPLEMENT THE ORGANISATION'S PERFORMANCE APPRAISAL SYSTEM IN A POSITIVE AND PROACTIVE WAY, WITH A FULL UNDERSTANDING AS TO HOW THEIR ROLE AS A MANAGER FITS INTO THE BIGGER PICTURE

Programme objectives and benefits from attending

Participants' experience and confidence in this area

Personal objectives

Participants' experiences of conducting / receiving appraisals

What makes them successful or unsuccessful?

Purpose and benefits of appraisals

Appraisals and performance management

Your performance appraisal system

The performance management cycle

Documenting the appraisal

Roles and responsibilities

Preparing to hold a performance appraisal

Assessing performance and gathering evidence

Determining future objectives

Identifying development needs

Structuring the meeting

Encouraging participation

Goals, objectives and outcomes - what are they and why do we use them?

Start with the end in mind - what needs to be achieved and / or delivered and how will you know?

Making objectives SMART

Exercise - are these objectives SMART?

Practical tips - diagnostic questions to help set objectives, verbs to use, verbs to avoid, etc

Making SMART objectives even SMARTER

Monitoring, measuring and reviewing performance

Providing support and effective feedback

Developing your staff to improve performance

Open forum - remaining challenges and 'what if' scenarios

Action planning - identifying how participants will transfer this learning into the workplace and what else they may need which will help them to do this effectively

Review and close