20 Hospitality courses in Chatteris

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CWDP TRAINING COURSE DESCRIPTION The CWDP course consists of instructor-led training applicable to the design of wireless LANs using the latest technologies including 802.11n and 802.11ac. The course goes in-depth into the design process and provides attendees with the knowledge needed to plan, deploy and test modern 802.11-based networks. It also prepares students for the CWDP examination. Students who complete the course will acquire the necessary skills for preparing, planning performing and documenting site surveys and wireless LAN design procedures. WHAT WILL YOU LEARN * Design enterprise WiFi networks. * Select appropriate antennas and Access points. * Perform site surveys. * Describe the security requirements required for enterprise networks. * Test, validate and troubleshoot installations. CWDP TRAINING COURSE DETAILS * Who will benefit: Anyone looking for the skills to analyze, troubleshoot, and optimize any enterprise level Wi-Fi network, no matter which brand of equipment your organization deploys. Anyone looking to become a CWNP. * Prerequisites: CWNA * Duration 5 days CWDP TRAINING COURSE CONTENTS * WLAN design overview Importance of good design, Impact of bad design, Design process, Design skills, Design toolkit. * Requirements analysis Pre-planning, Customer interaction, Requirements gathering, Discovering existing systems, Documenting the environment, Defining constraints, Creating documentation. * Designing for clients and applications Client Device types, Application types, Application-specific design, High density design issues. * Designing for industry Standard corporate networks, Industry-specific designs, Government, Healthcare, Hospitality, Retail, Public hotspots, Transportation, Mobile offices, Outdoor and mesh, Remote networks and branch offices, Last-miles / ISP and bridging. * Vendor selection processes Defining vendor issues, Operational planes, Design models, Understanding architectures. * Radio Frequency (RF) planning RF spectrum, RF behaviors, Modulation and coding schemes, RF accessories, Throughput factors. WLAN hardware selection Antennas, 802.11n and antennas, Choosing Aps, Powering Aps. * Site surveys Site survey tools, Site survey preparation, Predictive site surveys, Manual site surveys, Site survey principles and processes. * Designing for Quality of Service (QoS) QoS overview, QoS application points, Roaming support. * Designing for security Bad security, Authentication solutions, Encryption solutions, Security best practices, Intrusion prevention. * Installation testing, validation and troubleshooting Network health status, Troubleshooting and validation process, Troubleshooting and validation tools, Common problems. * Hands-on lab exercises Hands-on labs depend on the audience and can include use of: Spectrum analyzers, Protocol analyzers, Site Survey software, Diagramming software, Various wireless access points, Various wireless adapters and antennas.

CWISA TRAINING COURSE DESCRIPTION This CWISA course covers wireless technologies with reference to IoT. It examines from an IoT perspective how wireless works, and is an excellent introduction to IoT for the wireless engineer. Topics range from wireless technologies, RF, to mobile networks, IoT, and security. WHAT WILL YOU LEARN * Describe wireless networking and IoT technologies. * Explain basic RF communications. * Plan wireless solutions. * Describe how to implement wireless solutions. * Use best practices in implementing wireless solutions. CWISA TRAINING COURSE DETAILS * Who will benefit: Anyone working with IoT technologies. * Prerequisites: RF fundamentals. * Duration 4 days CWISA TRAINING COURSE CONTENTS * Introduction to wireless technologies History of wireless, radio waves and frequencies, wireless technologies and related components, common components of wireless solutions, LAN networking requirements, Network security, Implementing wireless solutions, staging, documentation, security updates, Industry organizations, IEEE, compatibility and certification groups. * Wireless network use cases Wireless BANs, Wireless PANs, Wireless LANs, Wireless MANs, Wireless WANs, Wireless sensor networks, New network driver-Internet of Things, IoT for industry (IIoT), IoT for connected vehicles, Residential environments, Retail, Education (K12), Higher education, Agriculture, Smart cities / Public access, Health care, Office buildings, Hospitality, Industry, Stadiums, arenas, and large public venues. * Planning wireless solutions Identifying use cases and applications, common wireless requirements and constraints, performing a wireless system design, selecting and evaluating design parameters. * RF communications RF wave characteristics, RF propagation behaviours, RF signal metrics, fundamentals of wireless modulation. other wireless carriers, common frequency bands. * Radio frequency hardware Hardware levels, basic RF hardware components (circuit board level), RF link types (use category). RF device types. * Mobile communications networks Mobile networks, LTE, 5G, Use cases. * Short-range, low-rate, and low-power networks RF and speed, RF and range, RF and power, 802.11, 802.15.4, Bluetooth, LoRa (Long range) / LoRaWAN, ZigBee, 6LoWPAN, NB-IoT and LTE-M. * Wireless sensor networks What is a Wireless Sensor Network (WSN)? WSN applications, Sensors and actuators, WSN architectures, Planning a WSN. * Internet of Things (IoT) Internet of Things (IoT) defined, IoT history and its definition revisited, one more comment on the definition of IoT, IoT verticals, Oil & Gas, IoT structure/ architecture basics, IoT connected objects. * Securing wireless networks Confidentiality, integrity and availability, Privacy, non-repudiation, authenticity & safety, Importance of authentication in wireless networks, Key cryptographic technologies & concepts, Authentication methods, Authorisation, OAuth 2.0 authorisation framework, monitoring. * Troubleshooting wireless solutions Proper solutions design, designing and implementing wireless solutions, basic installation procedures, general configuration considerations, troubleshooting and remediation, troubleshoot common problems in wireless solutions. * Programming, scripting and automation What is an API? categories of APIs, common API communication methods, choosing a language, why are we integrating systems? Application & integration architectures. Data structures & types, XML, YAML, API types.

OVERVIEW -------------------------------------------------------------------------------- Many hospitals and clinics will use a smile, “customer service” and good intentions to hide the fact they have poor or no training in service and professional staff about the different care that medical tourists or expat local patients need. At the heart of appropriate care for medical travellers is a need for institutional awareness of the unique differences between local patients and medical tourists. Having a better understanding of what medical tourists, their care managers and home-based doctors expect from the receiving hospital or clinic at the medical destination will lead to a better quality of patient care for medical travellers.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

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