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20 Hospitality courses in Airdrie

Conflict management – The keys to success to conflict resolution

By Beyond Satisfaction - Customer service Training

If you want to improve your or your team ability to resolve and reduce conflicts, feel free to check out my Training course focusing on conflict resolution.

Conflict management – The keys to success to conflict resolution
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

Understanding and applying the core values of Leadership

By Beyond Satisfaction - Customer service Training

If you want to improve your or your team ability to lead a team successfully, feel free to check out my Training course focusing on the keys to success to effective Leadership.

Understanding and applying the core values of Leadership
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

The keys to success to continuous improvement

By Beyond Satisfaction - Customer service Training

If you want to improve your or your team ability to have the best approach to personal development, feel free to check out my Training course focusing on continuous improvement.

The keys to success to continuous improvement
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

CWDP TRAINING COURSE DESCRIPTION The CWDP course consists of instructor-led training applicable to the design of wireless LANs using the latest technologies including 802.11n and 802.11ac. The course goes in-depth into the design process and provides attendees with the knowledge needed to plan, deploy and test modern 802.11-based networks. It also prepares students for the CWDP examination. Students who complete the course will acquire the necessary skills for preparing, planning performing and documenting site surveys and wireless LAN design procedures. WHAT WILL YOU LEARN * Design enterprise WiFi networks. * Select appropriate antennas and Access points. * Perform site surveys. * Describe the security requirements required for enterprise networks. * Test, validate and troubleshoot installations. CWDP TRAINING COURSE DETAILS * Who will benefit: Anyone looking for the skills to analyze, troubleshoot, and optimize any enterprise level Wi-Fi network, no matter which brand of equipment your organization deploys. Anyone looking to become a CWNP. * Prerequisites: CWNA * Duration 5 days CWDP TRAINING COURSE CONTENTS * WLAN design overview Importance of good design, Impact of bad design, Design process, Design skills, Design toolkit. * Requirements analysis Pre-planning, Customer interaction, Requirements gathering, Discovering existing systems, Documenting the environment, Defining constraints, Creating documentation. * Designing for clients and applications Client Device types, Application types, Application-specific design, High density design issues. * Designing for industry Standard corporate networks, Industry-specific designs, Government, Healthcare, Hospitality, Retail, Public hotspots, Transportation, Mobile offices, Outdoor and mesh, Remote networks and branch offices, Last-miles / ISP and bridging. * Vendor selection processes Defining vendor issues, Operational planes, Design models, Understanding architectures. * Radio Frequency (RF) planning RF spectrum, RF behaviors, Modulation and coding schemes, RF accessories, Throughput factors. WLAN hardware selection Antennas, 802.11n and antennas, Choosing Aps, Powering Aps. * Site surveys Site survey tools, Site survey preparation, Predictive site surveys, Manual site surveys, Site survey principles and processes. * Designing for Quality of Service (QoS) QoS overview, QoS application points, Roaming support. * Designing for security Bad security, Authentication solutions, Encryption solutions, Security best practices, Intrusion prevention. * Installation testing, validation and troubleshooting Network health status, Troubleshooting and validation process, Troubleshooting and validation tools, Common problems. * Hands-on lab exercises Hands-on labs depend on the audience and can include use of: Spectrum analyzers, Protocol analyzers, Site Survey software, Diagramming software, Various wireless access points, Various wireless adapters and antennas.

CWDP
Delivered in-person, on-request, onlineDelivered Online & In-Person in Internationally
£3497

CWISA Wireless IoT Solutions Administrator

5.0(3)

By Systems & Network Training

CWISA TRAINING COURSE DESCRIPTION This CWISA course covers wireless technologies with reference to IoT. It examines from an IoT perspective how wireless works, and is an excellent introduction to IoT for the wireless engineer. Topics range from wireless technologies, RF, to mobile networks, IoT, and security. WHAT WILL YOU LEARN * Describe wireless networking and IoT technologies. * Explain basic RF communications. * Plan wireless solutions. * Describe how to implement wireless solutions. * Use best practices in implementing wireless solutions. CWISA TRAINING COURSE DETAILS * Who will benefit: Anyone working with IoT technologies. * Prerequisites: RF fundamentals. * Duration 4 days CWISA TRAINING COURSE CONTENTS * Introduction to wireless technologies History of wireless, radio waves and frequencies, wireless technologies and related components, common components of wireless solutions, LAN networking requirements, Network security, Implementing wireless solutions, staging, documentation, security updates, Industry organizations, IEEE, compatibility and certification groups. * Wireless network use cases Wireless BANs, Wireless PANs, Wireless LANs, Wireless MANs, Wireless WANs, Wireless sensor networks, New network driver-Internet of Things, IoT for industry (IIoT), IoT for connected vehicles, Residential environments, Retail, Education (K12), Higher education, Agriculture, Smart cities / Public access, Health care, Office buildings, Hospitality, Industry, Stadiums, arenas, and large public venues. * Planning wireless solutions Identifying use cases and applications, common wireless requirements and constraints, performing a wireless system design, selecting and evaluating design parameters. * RF communications RF wave characteristics, RF propagation behaviours, RF signal metrics, fundamentals of wireless modulation. other wireless carriers, common frequency bands. * Radio frequency hardware Hardware levels, basic RF hardware components (circuit board level), RF link types (use category). RF device types. * Mobile communications networks Mobile networks, LTE, 5G, Use cases. * Short-range, low-rate, and low-power networks RF and speed, RF and range, RF and power, 802.11, 802.15.4, Bluetooth, LoRa (Long range) / LoRaWAN, ZigBee, 6LoWPAN, NB-IoT and LTE-M. * Wireless sensor networks What is a Wireless Sensor Network (WSN)? WSN applications, Sensors and actuators, WSN architectures, Planning a WSN. * Internet of Things (IoT) Internet of Things (IoT) defined, IoT history and its definition revisited, one more comment on the definition of IoT, IoT verticals, Oil & Gas, IoT structure/ architecture basics, IoT connected objects. * Securing wireless networks Confidentiality, integrity and availability, Privacy, non-repudiation, authenticity & safety, Importance of authentication in wireless networks, Key cryptographic technologies & concepts, Authentication methods, Authorisation, OAuth 2.0 authorisation framework, monitoring. * Troubleshooting wireless solutions Proper solutions design, designing and implementing wireless solutions, basic installation procedures, general configuration considerations, troubleshooting and remediation, troubleshoot common problems in wireless solutions. * Programming, scripting and automation What is an API? categories of APIs, common API communication methods, choosing a language, why are we integrating systems? Application & integration architectures. Data structures & types, XML, YAML, API types.

CWISA Wireless IoT Solutions Administrator
Delivered in-person, on-request, onlineDelivered Online & In-Person in Internationally
£2797

Medical Tourism

5.0(10)

By GBA Corporate

OVERVIEW -------------------------------------------------------------------------------- Many hospitals and clinics will use a smile, “customer service” and good intentions to hide the fact they have poor or no training in service and professional staff about the different care that medical tourists or expat local patients need. At the heart of appropriate care for medical travellers is a need for institutional awareness of the unique differences between local patients and medical tourists. Having a better understanding of what medical tourists, their care managers and home-based doctors expect from the receiving hospital or clinic at the medical destination will lead to a better quality of patient care for medical travellers.

Medical Tourism
Delivered in-person, on-request, onlineDelivered Online & In-Person in Internationally
£1718 to £3779

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in-person, on-request, onlineDelivered Online & In-Person in UK Wide
Price on Enquiry

Educators matching "Hospitality"

Show all 23
Soul Food Sisters

soul food sisters

Glasgow,

We’re a group of migrant women based in East Glasgow and together we’re creating a vibrant, female-led collective based around our favourite thing: food! By swapping recipes, ideas and skills, we’re making women’s lives brighter. Our not-for-profit organisation brings together women from all over the world, ending social isolation and empowering them to develop their talents- in the kitchen and beyond. 1. WE ARE A SOCIAL ENTERPRISE When we say ‘not-for-profit’, we mean just that! We believe that making a difference to people’s lives is more important than making money. Soul Food Sisters’ role is to empower migrant women in the local community to start their own businesses, encourage their abilities and increase confidence. That’s much more valuable than a fistful of tenners. 2. IT’S A LEARNING CURVE Sharing skills is a big deal for us. We are paid a flat rate and we all work together, which can mean anything from peeling bags of spuds to attending high-flying business meetings. By learning from each other, we can become stronger and more powerful together. 3. WE ARE ALL WOMEN We are built on the idea of sisterhood, so Soul Food Sisters is a women-only workers co-op, open to females from diverse backgrounds who love to cook. (Sorry, guys!). But if you’re female and you’d like to join our collective, get in contact as we would love to hear from you. If you work with us for a while, you could be offered membership to the co-operative. 4. EVERYTHING WE GET, WE PUT BACK IN Soul Food Sisters have an appetite for making great food, but when it comes to business, we’re not greedy. Any surplus cash after paying wages goes straight back into the collective. Also our assets are locked, so in the unlikely event we go bankrupt, nobody will be allowed to go home with the soup urns or chopping boards! 5. WE ARE A DEMOCRACY All the women in the Soul Food Sisters collective get a fair share and a listening ear. We make all our decisions by consensus, which isn’t always the quickest way, or the easiest. But consensus means that everyone is treated with respect and that we genuinely make decisions as a unified group. Every single one of us has equal ownership. 6. WE ARE ETHICAL To us, having a clear conscience is just as important as having a clean kitchen. We source ethical ingredients wherever possible and support other co-ops, making sure to buy our food locally. Of course, sometimes there are ingredients - like rice paper, for example - that we have to go further afield to find! But ethically sourced food is our utmost priority. 7. WE BELIEVE IN THE POWER OF FOOD We believe that food has the power to bring people together. By harnessing the spirit of Glasgow and it’s culturally diverse and fascinating communities, we provide food that celebrates diversity and for people of all cultures to enjoy together. 8. WE ARE SMART LADIES FROM ALL OVER THE GLOBE At the moment, Soul Food Sisters is made up of eight women from 5 different continents. From Malaysia and Cuba to Poland and Thailand, we are a culturally mixed group, with many skills to share. And our talents extend further than just the kitchen. Together our cooks can do anything, whether it’s teaching German, making wine, designing buildings or driving trains! 9.THE HIDDEN GARDENS HAVE HELPED US GROW We would not be here without the help of the Hidden Gardens, at Tramway. This is the place where we met and cooked together for the first time, and we are grateful for their continued support. 10. AND FINALLY…WE MAKE GREAT FOOD Our food is what makes us tick. It’s who we all are, what we grew up with, what brings us together. We believe that our food is a reflection of our individual personalities and family traditions. And we’d like to share it with everyone!