19 Hospitality & Tourism courses in Blandford Forum

OVERVIEW -------------------------------------------------------------------------------- Many hospitals and clinics will use a smile, “customer service” and good intentions to hide the fact they have poor or no training in service and professional staff about the different care that medical tourists or expat local patients need. At the heart of appropriate care for medical travellers is a need for institutional awareness of the unique differences between local patients and medical tourists. Having a better understanding of what medical tourists, their care managers and home-based doctors expect from the receiving hospital or clinic at the medical destination will lead to a better quality of patient care for medical travellers.

SEP (Safety Equipment & Procedures) with one of our partners British Airways, Virgin Atlantic or TUI. Airline Cabin Crew need to be able to act quickly and confidently in all safety and emergency situations. -------------------------------------------------------------------------------- SEP (Safety Equipment & Procedures) with one of our partners  British Airways, Virgin Atlantic or TUI  Airline Cabin Crew also known as: Air Hostess, Flight Attendant and Stewardess need to be able to act quickly and confidently in all safety and emergency situations. SEP (Safety Equipment & Procedures) training will ensure all participants have in-depth knowledge of safety and emergency procedures.  It will also fully prepare candidates to handle any unforeseen circumstances or emergencies. The professional training of aircrew is a priority for aviation safety.  This course is also ideal for those who would like more indepth specific training. If you completed your Cabin Crew studies elsewhere and would like to progress, to refresh your knowledge or get more confidence, you can join our one day certified  SEP (Safety Equipment & Procedures) training. Aircraft Doors Aircraft doors operations in both Armed and Disarmed modes in both theory and practical sessions. Evacuation Planned Emergency Passenger Evacuations on the aircraft from a crew seat including door operations and passenger evacuation commands. Fire & Smoke • Theory of Fire • Firefighting equipment with practical handling • Firefighting drills and implementing them • Practical exercises in smoke chambers • Practical exercise with a naked flame Slide Descents/ Slideraft • Instruction and practice of descending A320 & B747 slides • Practical exercises on B747 dry slideraft Survival • Principles of survival • Survival equipment • Option of training survival of dry B747 slideraft Date – 30 April 2024 Time – 10am to 4pm Fees – £150 including certificate Dress Code – would be the best for all female candidates to wear trousers, comfortable shoes so that they can all practice. Confirmation of the course– once registration completed, we will email you joining instructions for the day Location – Bournemouth airport training centre Certificates – provided within 5 working days Please contact info@waterlooacademy.co.uk if you have further enquiries VISIT OUR YOUTUBE CHANNEL HERE [https://www.youtube.com/channel/UCyW4UqNKWl02SLsPt496vhQ/videos]        

If you want to improve your or your team ability to resolve and reduce conflicts, feel free to check out my Training course focusing on conflict resolution.

If you want to improve your or your team ability to lead a team successfully, feel free to check out my Training course focusing on the keys to success to effective Leadership.

If you want to improve your or your team ability to have the best approach to personal development, feel free to check out my Training course focusing on continuous improvement.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Food safety course designed to give the learner the skills needed to prevent cross contamination within their own lives and place of work

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.