This training focuses on performance management as a continuous process that drives development. It helps bring consistency in applying performance management within the business. The course will help managers recognise their role and contribution to effectively manage performance and conduct at work.
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.
This course provides the delegate with the theoretical and practical skills to undertake non-licensed works with ACM's. Persons requiring this type of training would include trade operatives undertaking tasks with ACM's as defined in HSG210 and in accordance with CAR 2012 Reg 3(2). In addition to the Asbestos Awareness, those employees whose work will knowingly disturb ACMs, and which is defined as non-licensable work or NNLW, should receive additional task-specific information, instruction and training.
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.