This training focuses on performance management as a continuous process that drives development. It helps bring consistency in applying performance management within the business. The course will help managers recognise their role and contribution to effectively manage performance and conduct at work.
Our 6 hour Emergency First Aid at Work course gives the participant the knowledge, skills and confidence to deal with with first aid incidents in the work environment. Employers can book this course for their employees in the knowledge that they are fulfilling their duty to provide quality first aid training to their employees.
This course is suitable for all managers and supervisors who have a responsibility for providing high health and safety standards in the workplace. This qualification is applicable to any private or public sector working environment. Individuals working towards this qualification will learn that supervisors and managers have legal and moral obligations to ensure health and safety within a business and that these include obligations to employees, contractors, suppliers and members of the public.
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.