Our 1-day Telephone Skills Training Course equips your employees with best practice customer care techniques to engage with customers in professional manner.
Delivered in Sheffield or UK Wide or OnlineSheffield or UK WideorOnlineFlexible Dates
Our Dealing with Difficult People Training provides your team with communication skills to handle challenging situations, identify early warning signs & triggers, whilst creating more positive outcomes.
Delivered in Sheffield or UK Wide or OnlineSheffield or UK WideorOnlineFlexible Dates