1271 Design courses in London

This is an opportunity to benchmark your current and future safety and health vision and priorities in line with global models of safety, and to benefit from good practice gathered from leading organisations from around the world. Through lively discussion, debate and exercises, including benchmarking, gap analysis and case studies, leaders attending this programme deepen their understanding of how to use their skills to drive their organisation to the next level in its safety and health performance. The programme is designed to help leaders:

This comprehensive one-day programme has been designed to provide participants with an overview of basic supply chain principles and concepts and to identify potential opportunities for reducing costs, minimising risks and adding value across the supply chain. This could include reducing inventory, procurement, transport and storage costs. Fundamentally, the object of the programme is to empower participants to be able to collaborate with all key stakeholders across the supply chain. This course will help participants: * Appreciate the importance of the supply chain as a source of competitive advantage * Understand the tools and techniques available to improve supply chain performance * Analyse and mitigate risks across the supply chain * Identify opportunities for improvements in their respective supply chains * Demonstrate competence in the pro-active management of the supply chain

Some 60% of injuries at work are caused by lifting heavy objects. This powerful, practical programme is designed to help stop any of your staff from becoming the next statistic. 1 INTRODUCTION AND OBJECTIVES 2 OVERVIEW OF HEALTH AND SAFETY LEGISLATION AND HSE INJURY STATISTICS * Health and Safety at Work Act 1974 * Management of Health and Safety at Work Regulations (MHSWR) 1992 * MHSWR 1999 specific duties to risk assess * Manual Handling Operations Regulations (MHOR) 1992 * Breakdown of injury statistics and costs of poor manual handling 3 THE MUSCULOSKELETAL SYSTEM EXPLAINED * Prevention and ill-health * Ergonomics * RSI * The spine in detail 4 RISK ASSESSMENT * General principles * The TILE method * Employees' duties * Workplace scenarios

All organisations are legally required to have at least one designated Fire Warden. It's also common sense, given that every year there are nearly 20,000 commercial fires in the UK. THIS COURSE WILL HELP PARTICIPANTS: * Assess their awareness and knowledge of the principles of fire safety and the associated risks involved at work * Understand the responsibilities of being a Fire Warden * Understand the main types of firefighting equipment 1 INTRODUCTION TO FIRE SAFETY * What to do in an emergency * Causes and effects of fire * The fire warden's duties and responsibilities 2 FIRE RISK CONTROL * How to raise the alarm * Assembly points, roll calls, drills * Fire prevention and fire risk assessment * Understanding the fire triangle 3 PRACTICAL FIRE SAFETY * Types of portable fire extinguishers * Maintenance of firefighting equipment * Fire signs * In-house checks * The fire bag/box

Mental Health First Aid England Aware is an introductory course designed to increase mental health awareness and give an understanding of how to look after wellbeing and challenge stigma. Through an interactive instructor-led live session, you will learn: * What mental health is and how to challenge stigma * An introduction to some common mental health issues * Confidence to support someone who may be experiencing mental ill health * Ways to look after your own mental health and support wellbeing OUTLINE * What is mental health? * Mental Health Continuum * Factors that affect mental health * Stigma * Stress and stress management * Spotting signs of distress * Mental health conditions: * Depression * Anxiety disorders * Psychosis * Eating disorders * Suicide * Self-harm * Recovery * Take 10 Together - starting a supportive conversation * Supporting mental health in the workplace * Useful statistics * Helpful resources

A high-impact programme designed to be fun and to get people fully involved. The first-class, jargon-free content is based on what people need to know in practice, not off-putting legal language. THIS INTRODUCTORY COURSE COVERS: * Introducing Working Safely: Accidents can happen to anyone. The realities of the human suffering behind the statistics. The importance of personal responsibility. * Defining hazard and risk: Focusing on the six broad hazard groups, participants are asked to think about the hazards and risks they come across in their own work. 'Risk assessment' demystified. * Identifying common hazards: All the main issues - aggression and violence, asbestos, bullying, chemicals and harmful substances, computer workstations, confined spaces, drugs and alcohol, electricity, fire, getting in and out, height, housekeeping, lighting, manual handling, noise, personal hygiene, plant and machinery, slips and trips, stress, temperature, vehicles and transport, and welfare facilities. * Improving safety performance: Bridging the gap between management and workforce, encouraging participants to play their part. Also covered: contract work, inspections, safe systems and permits, protective equipment, signage, emergency procedures, reporting and health checks.

This very practical session is designed to enable participants to improve the impact, clarity and accuracy of their reports. It focuses equally on the two key areas - structure and writing technique. This course will help participants: * Scope reports based on objective and intended readership * Write a structured report * Use the Fog Index to ensure readability * Write grammatically correct and well-punctuated text * Review and edit their work. 1 INTRODUCTION * Objectives and overview * Introductions and personal aims 2 WHAT MAKES A GOOD REPORT? * Practical activity and feedback 3 BEFORE YOU START * The planning process and scoping a report * Organising information * Key report headings * What goes where? * Writing practice and review 4 WRITING TIPS AND TECHNIQUES * Clear English and use of language * Grammar and sentence structure * Refresher in punctuation * Writing in the third person * The Fog Index - and how to measure readability 5 PULLING IT ALL TOGETHER * Reviewing and proofing 6 REVIEW * Summary of key learning points * Action planning

Agile working is an approach that the NHS supports. It demands new ways of working and thinking. Agile means that work is now seen as an activity, not a place. People are the organisation. The way we communicate has to change. The way we manage has to change. This workshop will let you reflect on what works for you now and where you may need to adapt. You may need to trust and value your team more than ever, but when they aren't in front of you in the office, you will need to question your beliefs. The workshop will help you: * Understand what Agile Working is all about * Reflect on your management style * Recognise the new ways of managing agile workers * Choose the right communication methods * Understand culture and mindset * Identify different ways of measuring performance * Focus on innovation and not bureaucracy * Manage more effectively This workshop has been designed to support you in effectively managing an agile team. You will need to be open to questioning your existing techniques and be open and responsive to change. 1 WHAT'S IT ALL ABOUT? * What is Agile working? * What are your personal management concerns? * How to make it work * Time / location / role / source 2 YOUR ROLE AS AN AGILE MANAGER * Your style * Your team's individual preferences * Learning to let go * Your management style self assessment 3 THE 3 AREAS OF FOCUS * Trust * Delegation * Empowerment 4 COMMUNICATING EFFECTIVELY * New ways of communicating * Managing expectations * What are you measuring? 5 YOUR PERSONAL ACTION PLAN * What are you going to do differently?

Self-understanding is a prerequisite for leading and managing others responsibly and honourably. The field of Neuro Linguistic Programming has helped us to gain a better insight into how we all think and behave. Upon completion of this course participants will be able to: * Gain an insight into the purpose and functions of the unconscious mind * Develop flexibility to increase their for behaviours in different circumstances * Appreciate how different people experience the world * Create and set effective goals and direction * Understand the NLP Model of Communication * Adapt their communication style to maximise effectiveness * Influence and persuade others by connecting with people * Understand how empowerment can make life easier * Appreciate how creativity works * Learn creativity techniques to tap into the power of the team 1 SELF-AWARENESS * Autopilot - your unconscious mind * Developing flexibility * How identify, values & beliefs shape our behaviour * Models of the world 2 CREATING DIRECTION * Describing present and desired state * Designing your direction * Making it happen * Self-mastery 3 COMMUNICATION * The NLP Model of Communication * Insights to the way people think * Understanding representation systems * Reframing the way people think about negative experiences * Using metaphor 4 INFLUENCE AND PERSUASION * Building trust * Connecting with people * Purpose intention and outcomes * The difference empowerment makes 5 CREATIVITY AND INNOVATION * Hindrances to creativity and innovation * Your natural state of creativity * Getting unblocked * Creativity techniques 6 ACTION PLAN * Course summary and presentation of action plans

This very practical workshop is designed to enable participants to improve the impact, clarity and accuracy of their business documents - both internal and external.: This workshop will help participants: * Identify the purpose of writing their documents - to themselves and to their readers * Recognise and meet the needs of their readers * Plan documents systematically and improve the layout, flow and structure * Express the content more clearly, concisely and correctly * Adapt the tone and style of writing to the circumstances * Proof-read and edit work effectively, using formal marks and techniques * Improve visual layout, format and appearance 1 COURSE OBJECTIVES * Welcome and Introductions * The problems now - group discussion 2 WRITING BETTER BUSINESS DOCUMENTS * What points to highlight / exclude * Starting off * Introductions * Conclusions * Executive summaries 3 RULES AND STANDARDS * George Orwell's famous maxim * Why write? - clarifying your aims and objectives * A seven-step method for better preparation * The three-stage process for writing well * Grouping information for your reader 4 PROOF-READING AND EDITING * The difference between proof-reading and editing * Proof-reading methods and strategies * Proof-reading marks and techniques * Training your eye for detail * Knowing what to look for 5 EFFECTIVE EDITING * Grammar and English standards * Words - usage and spelling * Sentences - units of thought * Paragraphs - themes * Punctuation - spotting and correcting common errors * Say what you mean - active v passive language 6 HOW'S YOUR ENGLISH? * Grammar quizzes and punctuation test * Spotting spelling errors * Rephrasing jargons and clichés * Common error's and mistakes 7 DOCUMENT LAYOUT * House style * Use of white space * Fonts and effects 8 ONE-TO-ONE WORKSHOPS * These are practical sessions with one-to-one consultation with colleagues and the trainer * They are held at key points to consolidate the learning from different sessions 9 COURSE SUMMARY * Summary of key points * Action plans