Name: Portrait Club!
Price: 6 GBP
Availability: InStock

STOP Press: New Website promotion: RRP &pound;69, Offer price just &pound;12.99!
 (Limited period only.)

As with all ZandaX courses, you can return to re-run, review and revise as often as you like! (12 month unlimited single user license)Course Objectives:

After taking this course, you&#39;ll be able to:
<li fr-original-style="" style="box-sizing: border-box;">Ask the right questions to discover what people think
</li>
<li fr-original-style="" style="box-sizing: border-box;">Use the Funnel to direct conversations to a satisfactory end point
</li>
<li fr-original-style="" style="box-sizing: border-box;">Apply the Five Levels of Listening to how you listen to others
</li>
<li fr-original-style="" style="box-sizing: border-box;">Listen actively during every conversation that&#39;s important to you
</li>
<li fr-original-style="" style="box-sizing: border-box;">Understand the basics of face-to-face communication
</li>
<li fr-original-style="" style="box-sizing: border-box;">Start off right when meeting people in person
</li>
<li fr-original-style="" style="box-sizing: border-box;">Set your own rules for success - and stick to them

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Learn the Core Skills That Will Supercharge Your Communication

Our Questioning, Listening and Face-to-Face Communication course has been developed for anyone who wants to improve their core communication skills. And the skills we cover here are probably the most important you&#39;ll ever need.

This course will enable you to communicate clearly, confidently and effectively.


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Target Audience:


Anyone who wants to improve the core communication skills of questioning, listening and face to face communication, whether for themselves or for their staff, and for situations that cover work, home and friends.


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Pre-Course Requirements


All concepts and tools are explained simply and helpfully, so there are no pre-course requirements: all you need is a desire to improve the communication skills that everyone needs!


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Career Path:

Just think: how will you benefit when you know how to ask questions effectively, employ active listening and communicate effectively face-to-face?

Learn how to get so much more from your communications when you employ the skills and knowledge we present in this course.

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Course Outline:

</li>
<li fr-original-style="" style="box-sizing: border-box;"> Course Introduction &amp; Workbook Download
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Verbal Skills and Asking Questions
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Open and Closed Questions
</li>
<li fr-original-style="" style="box-sizing: border-box;"> The Five Levels of Listening
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Active Listening
</li>
<li fr-original-style="" style="box-sizing: border-box;"> About Face-to-Face Communication
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Starting Off Right
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Rules for Success
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Key Takeaways
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Module Test
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Course Wrap Up
</li>

[NOTE: An interactive workbook is provided to support your learning]

ZandaX

Listening Skills

Meeting Skills

Active Listening

Listening & Speaking

Learn the vital core skills of questioning and listening skills, and face-to-face communication.
Includes Verbal Skills & Asking Questions, Open & Closed Questions, The Funnel, Active Listening, Face‐to‐Face Communication, Rules for Success

Questioning, Listening & Face-to Face Communication

General Admission

Effective Communication in the Workplace

STOP Press: New Website promotion: RRP &pound;69, Offer price just &pound;12.99! 
(Limited period only.)

As with all ZandaX courses, you can return to re-run, review and revise as often as you like! (12 month unlimited single user license)Course Objectives:

After taking this course, you&#39;ll be able to:

<li fr-original-style="" style="box-sizing: border-box;"> Understand the ways that asking questions helps you
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Use open and closed questions to direct the conversation
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Use Active Listening to make your conversations positive and motivational
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Make sure that all parties fully understand messages
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Implement body language and non-verbal communications to maximum effect

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

Supercharge Your Workplace Communication Skills! 

Communication skills is a big subject that has a huge impact on every aspect of our lives - not just at work, but also at home and with friends.
 If you don&#39;t communicate well, your relationships will suffer, with obvious implications for your effectiveness -- whatever you&#39;re doing.

At work, things go wrong. If a manager says "they didn&#39;t do as I asked", or staff say "I didn&#39;t understand what they wanted", it shows a clear failure in communication.

This course takes you through all the elements of successful communication, with exercises and questions to reinforce the messages.

This means you&#39;ll get a great understanding of the skills you need, and how to use them, for the kind of workplace communication that brings success in your career -- and in all areas of your life.

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

Learn the Key Skills You Need for Effective Communication 

In this course, we take you through every key element of successful communication. It&#39;s a focused, fast track course that covers all you need with video lessons and interactive screen content.

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">We start by showing eight ways that asking questions helps you, so that you, and other people too, get much more out of your communication.</li>
<li fr-original-style="" style="box-sizing: border-box;">We move on to using open and closed questions in building relationships -- and change people&#39;s minds!</li>
<li fr-original-style="" style="box-sizing: border-box;">Next, you&#39;ll learn about active listening, and see how you can make your conversations productive, enjoyable and fulfilling. For all parties involved.</li>
<li fr-original-style="" style="box-sizing: border-box;">Then we show you how to ensure that you - and other people too - understand the message so everyone has clarity.</li>
<li fr-original-style="" style="box-sizing: border-box;">And finally, you&#39;ll be taken through the importance of body language and non-verbal messages, and how you can improve your effectiveness by making a few simple adjustments to how you present yourself.</li>
</ul>

With this course, you won&#39;t just see the importance of great communication skills: you know how to put them into action!
</li>


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Target Audience:


Anyone who wants to learn how to improve their communication skills at work (and maybe outside work too!) whatever their level of responsibility.


<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

Pre-Course Requirements


You don&#39;t need any qualifications or prior experience -- just a desire to improve your communication, and, actually, your life in general!


<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

Career Path:

Just think: how will your career benefit if you know how to communicate well, and effectively, so that things run smoothly and without misunderstandings?

Learn how to get the most from your communications in a simple, structured way that will set you up for productive and sustainable success.

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

Course Outline:

<li fr-original-style="" style="box-sizing: border-box;"> Course Introduction &amp; Workbook Download
</li>
<li fr-original-style="" style="box-sizing: border-box;"> 8 Ways that Asking Questions Helps You
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Open and Closed Questions
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Active Listening
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Understanding the Message
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Body Language and Non-Verbal Messages
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Module Test
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Course Wrap Up

[NOTE: An interactive workbook is provided to support your learning]
</li>

Sales Manager

Communication

Team Leading

Team Leader

Sales Management

Team Management

Business Communication

Communication Skills

Learn effective workplace communication skills that will transform your career
Includes Open & Closed Questions, Active Listening, Understanding the Message, Body Language and Non-Verbal Messages

Effective Communication in the Workplace

Setting Goals and Using Objectives &amp; Key Results (OKRs)

STOP Press: New Website promotion: RRP &pound;69, Offer price just &pound;12.99! 
(Limited period only.)

As with all ZandaX courses, you can return to re-run, review and revise as often as you like! (12 month unlimited single user license)Course Objectives:

After taking this course, you&#39;ll be able to:
<li fr-original-style="" style="box-sizing: border-box;"> Understand the importance of setting goals
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Define what you want to accomplish
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Use the Three Ps of setting goals
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Make your goals SMART (and more effective!)
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Turn potential into results with Stretch Goals
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Use Objectives &amp; Key Results (OKRs) for sustainable success

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

Learn to set and manage goals the professional way 

As anyone with experience will tell you, setting goals involves more than drawing up a list of targets -- however carefully those targets are calculated.

This great, fully interactive course gives you the background to the need for goal setting, and how to do it productively.

And it&#39;s presented in a way that&#39;s really easy to understand, too!

Whether you apply what we say to important personal goals, or those you set for people you manage, you&#39;ll find that the techniques we show you here take you from first principles to professional management. &nbsp;And achieving results won&#39;t just be easier, but more controlled -- and enjoyable -- too!
<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

All you need to understand about goals

We want you to understand the WHY, as well as the HOW, so this course comes in six parts.

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Firstly, we show you how important goals are, and then why it&#39;s important to avoid starting any task without preparation.</li>
<li fr-original-style="" style="box-sizing: border-box;">Next, we show how it&#39;s important to define what you want, and how you&#39;re going to get there.</li>
<li fr-original-style="" style="box-sizing: border-box;">We show you how using the Three Ps will set them up in the right way.</li>
<li fr-original-style="" style="box-sizing: border-box;">And no course on goals would be complete without explaining how setting SMART Goals will provide the motivational foundation for success.</li>
<li fr-original-style="" style="box-sizing: border-box;">We then take things further by covering Stretch Goals -- which enable you to get even more performance when you see potential for it.</li>
<li fr-original-style="" style="box-sizing: border-box;">And the final module is devoted to Objectives and Key Results (or OKRs) which is the best way to set and manage goals in an inclusive team environment.</li>
</ul>

If you want to learn how to get results in a planned, structured and effective way, this course has all you need!

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

Target Audience:


In taking you from the very basics, through simple techniques, right up to the highest level of goal setting, this course will be useful to anyone who wants to see how to lay the foundation for solid, sustainable success -- and develop skills you can use in your personal life, too!


<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

Pre-Course Requirements


There are no pre-course requirements: this course can be understood and used regardless of your experience or level of seniority.


<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

Career Path:

Just think: how will your career benefit if you are able to set goals in different ways, and to manage performance in line with those goals?

Learn how to do it properly, and positively in a simple, structured way that will set you up for productive and sustainable success.

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

Course Outline:

</li>
<li fr-original-style="" style="box-sizing: border-box;"> Module Introduction &amp; Workbook Download
</li>
<li fr-original-style="" style="box-sizing: border-box;"> The Importance of Setting Goals
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Knowing What You Want to Accomplish
</li>
<li fr-original-style="" style="box-sizing: border-box;"> The Three Ps of Goals
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Setting Up for Success With SMART Goals
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Getting More With Stretch Goals
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Using Objectives &amp; Key Results (OKRs)
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Key Takeaways
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Module Test
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Course Wrap Up

[NOTE: An interactive workbook is provided to support your learning]
</li>

Learn how to set goals that get results
Includes the Importance of Goals, the 3 Ps of Goals, SMART Goals, Stretch Goals, Objectives & Key Results (OKRs)

Setting Goals and Using Objectives & Key Results (OKRs)

Managing Difficult Employees

STOP Press: New Website promotion: RRP &pound;69, Offer price just &pound;12.99!
 (Limited period only.)

As with all ZandaX courses, you can return to re-run, review and revise as often as you like! (12 month unlimited single user license)

Course Objectives:

After taking this course, you&#39;ll be able to:
<li fr-original-style="" style="box-sizing: border-box;"> Identify difficult employee types
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Use strategies to manage DEFLECTORS
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Use strategies to manage NON-TEAM PLAYERS
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Use strategies to manage NEGATIVE PERSONALITIES
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Use strategies to manage TROUBLE MAKERS
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Apply these strategies to problems you may have at the moment

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

Here&#39;s a great new course that every line manager will value!

That&#39;s because although most employees are absolutely fine, and some are great, there&#39;s often a small contingent who cause more trouble than the rest combined!
 These people can present real problems because while their actions are often minor -- or "under the radar" -- their effect is negative, long term -- and destabilizing.

This course has been created to solve this problem!

It&#39;s written by people with many years of experience in handling these situations, and every one of our many scenarios has solutions that have been used -- with success -- in real life.

It&#39;s also deliberately structured so that you can use it to address the difficult people you need to deal with right now.

And of course, you can use its lessons as a permanent guide to managing difficult people for many years to come!
<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

Learn How to Deal With Difficult Employees

This course has been designed to help anyone who manages staff to deal with the difficult employees that make life more difficult than necessary, and to do so in a positive and productive way.

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">First we show you the most common types of Deflectors - that&#39;s people who don&#39;t share your ideas of team effort, and whose lack of dedication can only sap the strength of your team.</li>
<li fr-original-style="" style="box-sizing: border-box;">Then we move on to Non-Team Players. These people may contribute, but they also have their own personal agendas.</li>
<li fr-original-style="" style="box-sizing: border-box;">Next, it&#39;s Negative Personalities: how to prevent the different types of these people from dragging down your team&#39;s morale.</li>
<li fr-original-style="" style="box-sizing: border-box;">Finally, it&#39;s Trouble Makers. Here, we don&#39;t mean the types of outright rebels who can be dealt with through a disciplinary process, but the more insidious type, who work away from your gaze and sow discontent and disorder. They can often be beaten quite easily!</li>
</ul>

You should find many ideas in this course to help you, now and in the future, to take situations that often feel frustrating and turn them into positive outcomes.

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

Target Audience:


If you manage a team, you will encounter difficult employees along the way, some of whom can leave you lost for ideas. So if you want to solve a current problem, or gear up to be able to deal with problem people in the future, then this course is for you!


<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

Pre-Course Requirements


There are no prior requirements, and even if you don&#39;t manage a team, you may enjoy seeing how difficult employees affect a team -- and how to deal with them.


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Career Path:

Just think: how will your management career benefit if you are not distracted by the kind of staff members who just seem to make things so much more difficult than they should be?

Learn how to identify - and deal with - these people, in a simple, structured way that will solve a lot of your problems, now and well into the future!

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

Course Outline:

</li>
<li fr-original-style="" style="box-sizing: border-box;"> Module Introduction &amp; Workbook Download
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Why Are People Difficult?
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Managing DEFLECTORS
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Managing NON-TEAM PLAYERS
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Managing NEGATIVE PERSONALITIES
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Managing TROUBLE MAKERS
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Solving Your Problems
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Key Takeaways
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Module Test
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Course Wrap Up

[NOTE: An interactive workbook is provided to support your learning]
</li>

Learn positive ways to manage the difficult members in your team. 
Includes how to manage deflectors, non-team players, negative personalities, trouble makers and more

Managing Difficult Employees

Time Management for Managers

STOP Press: New Website promotion: RRP &pound;69, Offer price just &pound;12.99! 
(Limited period only.)

As with all ZandaX courses, you can return to re-run, review and revise as often as you like! (12 month unlimited single user license)Course Objectives:

After taking this course, you&#39;ll be able to:

<li fr-original-style="" style="box-sizing: border-box;"> Use the Prioritization Grid
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Apply the Four Ds to priorities and speed up decision making
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Identify, and deal with, Management Time Robbers
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Implement four simple ideas to improve your effectiveness
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Reduce your workload by delegating effectively

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

Time management techniques that will transform your life

We all want to do more with our time. If only we had more of it!
 But it&#39;s fixed, and rolls on -- as we fall behind with what we need to do.

You can&#39;t buy it, because it&#39;s fixed at 24 hours a day.
 You can&#39;t stop it, because it can&#39;t be put on hold so you can take a bit longer.
 You can&#39;t delay it, because time can&#39;t be frozen and used later.

So time itself can&#39;t be managed: we need to manage ourselves, and learn to use our time better.
 Much better.

This course will show you simple, yet proven and effective techniques that will make sure you get more out of every day.
<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">Learn How to Start Controlling Your Time



As a manager, your day-to-day routine can be disrupted in a number of ways -- often unpredictably, and with a need to act quickly.
 So it&#39;s essential for you to be effective in how you manange your time.

Our Time Management for Managers course is designed to give managers a quick, effective insight into how to manage their time a whole lot better.

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">It includes generic tools that apply to anyone, like the Prioritization Grid, the Four Ds and includes tips and techniques that will help you to make those all-important efficiencies in the way you work.</li>
<li fr-original-style="" style="box-sizing: border-box;">And we deal with the Time Robbers you face: some are those you share with everyone, but others are unique to management. We describe them, and show you ways to overcome them.</li>
<li fr-original-style="" style="box-sizing: border-box;">The course also looks at delegation -- which isn&#39;t just a great way to save time, but an essential core management skill.</li>
</ul>

And with all this covered, you&#39;ll be ready to take your time management -- and your management effectiveness -- to a new level!

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

Target Audience:


Although problems with time management are universal, this course has been developed to address the subject from a management perspective. So you will of course learn how to deal with the problems that affect us all, but also see how to address further issues that a management role brings with it.


<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

Pre-Course Requirements


There are no requirements for prior experience or qualifications: just a desire to get more done, simply and effectively.


<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

Career Path:

Just think: how will your career benefit if you have a set of personalized rules that stop you (and your team) wasting time and enable you to get the most out of every day?

Learn how to get the best results from what you do in a simple, structured way that will set you up for productive long term success.

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

Course Outline:

</li>
<li fr-original-style="" style="box-sizing: border-box;"> Module Introduction &amp; Workbook Download
</li>
<li fr-original-style="" style="box-sizing: border-box;"> How to Prioritize: The Prioritization Grid
</li>
<li fr-original-style="" style="box-sizing: border-box;"> The Four D&#39;s: Do Dump, Delay and Delegate
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Management Time Robbers
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Four Great Tips for Getting Organized
</li>
<li fr-original-style="" style="box-sizing: border-box;"> How to Delegate Effectively
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Key Takeaways
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Module Test
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Course Wrap Up

[NOTE: An interactive workbook is provided to support your learning]
</li>

Time Management

Learn to manage your time as well as your staff!
Includes the Prioritization Grid, the Four Ds, Management Time Robbers, Four Great Tips, Effective Delegation

Time Management for Managers

Sales Management: Creating A Solid Foundation

STOP Press: New Website promotion: RRP &pound;69, Offer price just &pound;12.99! 
(Limited period only.)

As with all ZandaX courses, you can return to re-run, review and revise as often as you like! (12 month unlimited single user license)Course Objectives:After taking this course, you&#39;ll be able to:

<li fr-original-style="" style="box-sizing: border-box;"> Adapt to the new skills, and outlook, you need
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Adopt best practice into how you manage your team
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Use proven tips and techniques to improve effectiveness
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Be well-equipped to resolve common problems

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

Great sales management has a firm base!

Whether you&#39;re new into the role or a grizzled veteran, there&#39;s lots in here for you!

That&#39;s because sales management is a highly variable and demanding environment, where every day can throw up new challenges. So a structured approach can make resolution of problems much easier - and eliminate others before they arise!

This course takes the fundamentals and organizes them into a set of lessons that give you the skills and understanding you need, along with some great tips and techniques for managing and problem solving in a controlled and proactive way.
<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">Set the rules for your success in sales management



This fully interactive online workshop takes you through four essential components of setting up a successful sales team.

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">First, you see how to successfully&nbsp;change from salesperson to sales manager,&nbsp;</li>
<li fr-original-style="" style="box-sizing: border-box;">Then you&#39;ll learn how to adopt rules for best practice that will make achieving success a whole lot easier.</li>
<li fr-original-style="" style="box-sizing: border-box;">Next we give you a number of invaluable tips and techniques for sales management that move you on further in creating a positive and successful team.</li>
<li fr-original-style="" style="box-sizing: border-box;">Finally, we identify what are the most common problems faced by sales managers -- and how to resolve them. So you&#39;ll be able to anticipate these problems - and deal with them effectively when they arise.</li>
</ul>

You&#39;ll get a great insight into how to set yourself up for success by following rules that are not only easy to adopt, but have been proved to work in the heat of battle!

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

Target Audience:


Sales managers, new or aspiring, who are looking for an interactive, practical induction into what they need to succeed in their role as a sales manager, rather than a salesperson.


<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

Pre-Course Requirements


This is a &#39;back to basics&#39; course, so no experience in a sales or sales management role is needed, though if you&#39;re already in the role, you&#39;ll still find plenty to learn and think about!


<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

Career Path:

Just think: how will your career benefit if you create a solid foundation as a sales manager?

See how to do it properly, and effectively, in a simple, structured way that will set you up for controlled, long term success.

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

Course Outline:

</li>
<li fr-original-style="" style="box-sizing: border-box;"> Course Introduction &amp; Workbook Download
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Moving Up From Salesperson to Sales Manager
</li>
<li fr-original-style="" style="box-sizing: border-box;"> 7 Best Practices for Sales Managers
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Team Management Tips and Techniques
</li>
<li fr-original-style="" style="box-sizing: border-box;"> How to Fix Common Sales Team Problems
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Key Takeaways
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Module Test
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Course Wrap Up

[NOTE: An interactive workbook is provided to support your learning]
</li>

Learn how to build a solid foundation for success in Sales Management
Includes Moving Up, 7 Best Practices, Sales Team Management Tips & Techniques, How to Fix Common Sales Team Problems

Sales Management: Creating A Solid Foundation

In today's world, where the criminal justice system constantly evolves, understanding the psychology of confessions and interrogations is crucial. As cases of false confessions and wrongful convictions continue to make headlines, there is a growing need for criminal justice professionals who are well-versed in the psychological aspects of the criminal justice system. This course on the Psychology of Confession and Interrogation provides a theoretical foundation for individuals interested in pursuing a career in criminal psychology or the legal system.The field of criminal psychology is experiencing a significant surge in demand within the UK legal system, offering a wealth of opportunities for those interested in understanding the intricacies of the mind in the context of crime. "Criminal Psychology: Confession and Interrogation" is a course meticulously designed to equip you with the skills and knowledge to thrive in this dynamic field. By delving into the English Law on Confessions and the nuances of interrogation techniques in Britain, this course lays the groundwork for a successful career in criminal psychology.Seize the opportunity to delve into the fascinating world of "Criminal Psychology: Confession and Interrogation." Join us now to gain invaluable insights and skills in this crucial field. Embark on a career-enhancing journey today and become a part of shaping the future of criminal justice!Learning outcomes:After completing this Criminal Psychology: Confession and Interrogation course, learners will be able to <ul><li>Grasp UK confession laws in criminal psychology.</li><li>Learn interrogation methods and impacts in criminal psychology.</li><li>Identify custody vulnerabilities from a criminal psychology viewpoint.</li><li>Understand unethical interrogation tactics through criminal psychology.</li><li>Explore confession theories in criminal psychology.</li><li>Assess false confessions, including substance influence, in criminal psychology.</li></ul>"Criminal Psychology: Confession and Interrogation" offers an insightful exploration into the psychological aspects of legal processes in the UK. This course delves deep into the understanding of how criminal psychology influences confessions and the tactics used during police interrogations. It provides a thorough comprehension of the legal and psychological factors that shape the outcomes of criminal proceedings, focusing on the ethical and effective methods of interrogation within the context of the UK's legal framework.Participants will develop a keen understanding of the psychological vulnerabilities of individuals in police custody and the impact of various factors, such as drugs and alcohol, on the reliability of testimony. The Criminal Psychology course also sheds light on the complexities behind why suspects confess and how to critically assess the possibility of false confessions. This comprehensive program is designed for those seeking a deeper understanding of criminal psychology and its application in the realms of law enforcement and legal proceedings.This course is suitable for anyone interested in the field of Criminal Psychology, particularly those who wish to deepen their understanding of the UK's criminal justice system. Whether you are a student, professional, or simply interested in the field, this course will provide a unique insight into the theories and practices behind confessions and interrogations in the UK.CertificationUpon completion of the Criminal Psychology course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations.<h2>
 
 <div>CPD</div>
 </h2>

 <div id="cpd">
 <div>
 <div>
 <div>
 10 CPD hours / points
 </div>
 <div>
 Accredited by CPD Quality Standards
 </div>
 </div>
 </div>
 </div><h2>
 
 <div>Who is this course for?</div>
 </h2>

 <div id="who_is_this_course_for">
 This Criminal Psychology course is beneficial for:<ul><li>Law Enforcement Officers.</li><li>Legal Professionals.</li><li>Psychology Students.</li><li>Criminal Investigators.</li><li>Forensic Psychologists.</li><li>Criminal Justice Educators.</li></ul>
 </div><h2>
 
 <div>Requirements</div>
 </h2>

 <div id="requirements">
 Without any formal requirements, you can delightfully enrol in this Criminal Psychology: Confession and Interrogation.
 </div><h2>
 
 <div>Career path</div>
 </h2>

 <div id="career_path">
 Some of the career paths related to this field are:<ul><li>Criminal Psychologist - £31,000 to £71,000 per year</li><li>Police Officer - £20,000 to £60,000 per year</li><li>Solicitor/Barrister - £25,000 to £200,000+ per year</li><li>Legal Advisor - £20,000 to £80,000 per year</li><li>Criminologist - £20,000 to £60,000 per year</li><li>Forensic Psychologist - £25,000 to £70,000 per year</li></ul>
 </div>

NextGen Learning

Forensic Psychology

Criminal Psychology

Criminal Profiling

Clinical Psychology

Psychology Counselling

Legal Practice Course (LPC)

Criminal Psychology: Confession and Interrogation

Setting Up Your Sales Team

STOP Press: New Website promotion: RRP &pound;69, Offer price just &pound;12.99!
 (Limited period only.)

As with all ZandaX courses, you can return to re-run, review and revise as often as you like! (12 month unlimited single user license)Course Objectives:

After taking this course, you&#39;ll be able to:

<li fr-original-style="" style="box-sizing: border-box;"> Decide how you can improve as a manager
</li>
<li fr-original-style="" style="box-sizing: border-box;"> See how your sales team can become more effective
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Structure your sales team in the right way
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Enable your salespeople to sell
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Recognize, and manage, Hunters and Farmers

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

Reinforce talent with the right structure

Don&#39;t we all know that, although it&#39;s tough to get the right talent on board in your team, you still have no guarantee of success?

And trying to drive everyone through sheer force of personality makes it all too, well, personal!

In this course, we explain what&#39;s needed for success as a sales manager, and in a sales team.
 We also show you how to set up your team, and manage different types of salesperson, in a way that&#39;s not only effective, but reduces your overhead in management and problem-solving, too.

And, like all our courses, we don&#39;t just show you the "why" - we show you "how" to make it happen!
<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

Set up your team for success

In this course, you&#39;ll get a fundamental understanding of what makes a sales manager, and a sales team, effective. And how to set up the structure you need for success.

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">We start with an overview of what sales management is - and what its requirements are.</li>
<li fr-original-style="" style="box-sizing: border-box;">Then we explain what makes a sales team effective - in other words, what you should be looking for.</li>
<li fr-original-style="" style="box-sizing: border-box;">Next, you&#39;ll learn how to structure a star sales team, using one of the models we outline, tailored to your own situation.</li>
<li fr-original-style="" style="box-sizing: border-box;">We then give you a five step process for making sure the structure you adopt is the right one.</li>
<li fr-original-style="" style="box-sizing: border-box;">We finish with a lesson on managing Hunters and Farmers - those two very different, but essential, personalities in your team.</li>
</ul>

This course will enable you to create a structure for your sales team that maximizes its effectiveness - and the sales you all achieve.

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

Target Audience:


Sales managers, present and aspiring, who are looking for an interactive, practical induction into productive ways to set up the structure of their sales teams for star performance.


<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

Pre-Course Requirements


This is a &#39;back to basics&#39; course, so although experience in a sales or sales management role will be very helpful, you won&#39;t need it to understand the content.


<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

Career Path:

Just think: how will your career benefit if you learn how to set up your team and enable your salespeople to sell more easily?

See how to do it properly and effectively, in a simple, structured way that will set you up for smooth, long term success.

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

Course Outline:

</li>
<li fr-original-style="" style="box-sizing: border-box;"> Course Introduction &amp; Workbook Download
</li>
<li fr-original-style="" style="box-sizing: border-box;"> What is Team Management?
</li>
<li fr-original-style="" style="box-sizing: border-box;"> What Makes a Sales Team Effective?
</li>
<li fr-original-style="" style="box-sizing: border-box;"> How to Structure a Star Sales Team
</li>
<li fr-original-style="" style="box-sizing: border-box;"> 5 Steps to Enable Your Sales Team
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Managing Hunters and Farmers
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Key Takeaways
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Module Test
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Course Wrap Up


[NOTE: An interactive workbook is provided to support your learning]
</li>

Learn how to set up your sales team for success - and less stress, too!
Includes What is Sales Management, An Effective Sales Team, Structuring a Star Sales Team, The 5 Step Process, Hunters & Farmers

Setting Up Your Sales Team

<div class="product-excerpt" data-content-field="excerpt">
Hello all,
Welcome to our Thursday online life drawing sessions,
This week we are joined by the brilliant Trixie who will be working with us for a live session.
We will introduce the class with a piece of text which will help our model create her first pose, whilst Trixie is posing, we invite drawers to describe the pose and what happens next. We will select a piece of writing from each pose which will be shared with you and the model, creating a new pose and a new piece of writing. When all the poses and text are arranged, we hope to have a unique and wonderful story written and illustrated by all those who take part. What&rsquo;s really exciting is the narrative and poses can lead to many creative and unique poses.
Image by Francesco Gulina of Trixie at one of our first ever online events.
Life Drawing starts at 18:30 GMT, and all you need is the internet and something to make a mark with. I will be working with the nude model, doing several poses from short to long.
50% of the takings will go to the model so we really would love for you to share to make sure each model is well looked after while work is tough to come by right now, so each session will be worth a few jobs for every model, so the more, the merrier.
I will send out details of the event to everyone via email at 17:30
</div>
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tip&quot;}],&quot;id&quot;:&quot;ed4493e9-81ef-4c74-a4d9-8b523967fea6&quot;,&quot;sku&quot;:&quot;SQ5238321&quot;,&quot;price&quot;:800,&quot;salePrice&quot;:0,&quot;priceMoney&quot;:{&quot;currency&quot;:&quot;GBP&quot;,&quot;value&quot;:&quot;8.00&quot;},&quot;salePriceMoney&quot;:{&quot;currency&quot;:&quot;GBP&quot;,&quot;value&quot;:&quot;0.00&quot;},&quot;onSale&quot;:false,&quot;unlimited&quot;:true,&quot;qtyInStock&quot;:0,&quot;width&quot;:0.0,&quot;height&quot;:0.0,&quot;weight&quot;:0.0,&quot;imageIds&quot;:[],&quot;images&quot;:[],&quot;len&quot;:0.0},{&quot;attributes&quot;:{&quot;ticket&quot;:&quot;Standard+ &pound;3 tip&quot;},&quot;optionValues&quot;:[{&quot;optionName&quot;:&quot;ticket&quot;,&quot;value&quot;:&quot;Standard+ &pound;3 tip&quot;}],&quot;id&quot;:&quot;7be09f4f-5c2f-4010-b60b-0b1a3aa6bcbe&quot;,&quot;sku&quot;:&quot;SQ7260640&quot;,&quot;price&quot;:900,&quot;salePrice&quot;:0,&quot;priceMoney&quot;:{&quot;currency&quot;:&quot;GBP&quot;,&quot;value&quot;:&quot;9.00&quot;},&quot;salePriceMoney&quot;:{&quot;currency&quot;:&quot;GBP&quot;,&quot;value&quot;:&quot;0.00&quot;},&quot;onSale&quot;:false,&quot;unlimited&quot;:true,&quot;qtyInStock&quot;:0,&quot;width&quot;:0.0,&quot;height&quot;:0.0,&quot;weight&quot;:0.0,&quot;imageIds&quot;:[],&quot;images&quot;:[],&quot;len&quot;:0.0},{&quot;attributes&quot;:{&quot;ticket&quot;:&quot;Standard+ &pound;4 tip&quot;},&quot;optionValues&quot;:[{&quot;optionName&quot;:&quot;ticket&quot;,&quot;value&quot;:&quot;Standard+ &pound;4 tip&quot;}],&quot;id&quot;:&quot;7c9b1776-9e5f-4162-8f3e-06cfb8382ab6&quot;,&quot;sku&quot;:&quot;SQ5074145&quot;,&quot;price&quot;:1000,&quot;salePrice&quot;:0,&quot;priceMoney&quot;:{&quot;currency&quot;:&quot;GBP&quot;,&quot;value&quot;:&quot;10.00&quot;},&quot;salePriceMoney&quot;:{&quot;currency&quot;:&quot;GBP&quot;,&quot;value&quot;:&quot;0.00&quot;},&quot;onSale&quot;:false,&quot;unlimited&quot;:true,&quot;qtyInStock&quot;:0,&quot;width&quot;:0.0,&quot;height&quot;:0.0,&quot;weight&quot;:0.0,&quot;imageIds&quot;:[],&quot;images&quot;:[],&quot;len&quot;:0.0}]" data-animation-role="content" data-unselected-options="[]" 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<div id="yui_3_17_2_1_1613672847604_1116" class="variant-option"></div>
</div>

Drawing Life

Life Drawing - Trixie Divine - Drawing Consequences. Life Drawing starts at 18:30 GMT, and all you need is the internet and something to make a mark with.

Life Drawing - Trixie Divine - Drawing Consequences

General admission

<div id="yui_3_17_2_1_1613672116424_1072" class="product-excerpt" data-content-field="excerpt">
Hello everyone
I&rsquo;ll be hosting a relaxed session for you on the 22nd online from 18:30-20:30 GMT with a live session
Links for the event get sent out at 17:30 BST on the day
</div>
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I’ll be hosting a relaxed session for you on the 22nd online from 18:30-20:30 GMT with a live session.


Portrait Club!

Pilates is a great way to get your body moving, with low resistance body weight exercises it is suitable for any fitness level.Pilates help you build up your core strength, improves posture and breath as well as helping you become more aware of how your body react to movement.If you work from home or are just wanting to move more, then look no furtherA pre-course registration form should be filled out prior to attending a class.Form can be found here: <a href="https://forms.gle/CrDwjPxLk8xgo7eP9" id="isPasted" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; text-decoration: inherit; cursor: pointer;">https://forms.gle/CrDwjPxLk8xgo7eP9</a>

Pilates is a great way to get your body moving, with low resistance body weight exercises it is suitable for any fitness level.
Pilates help you build up your core strength, improves posture and breath as well as helping you become more aware of how your body react to movement.
If you work from home or are just wanting to move more, then look no further
A pre-course registration form should be filled out prior to attending a class.
Form can be found here: https://forms.gle/CrDwjPxLk8xgo7eP9

For A Better You - Pilates & Pelvic Floor Health 

Pilates

Health & Fitness

Pelvic Floor

Pilates is a great way to get your body moving, with low resistance body weight exercises it is suitable for any fitness level.

If you work from home or are just wanted to improve yourself then look no further

One to one sessions can be catered to your fitness needs and/or goals

Pilates - One to One - ONLINE

Our STGO Awareness TrainingSTGO Awareness Training is for drivers and operators who carry abnormal loads and covers the legislation around the carriage of abnormal loads, the rules and regulations relating to all aspects of this as well as the potential difficulties drivers and operators face when carrying this type of cargo.&nbsp;<p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" id="isPasted" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">STGO Regulations and Compliance:<p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">In-depth exploration of STGO regulations and legal requirements.<p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Understanding the specific permits and approvals needed for special transport.<p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Compliance with weight limits, dimensions, and route restrictions.<p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">►&nbsp;Escort Vehicles and Their Role:<p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Overview of the purpose and responsibilities of escort vehicles in special transport.<p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Detailed examination of escort vehicle equipment and communication systems.<p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Techniques for effective coordination between the main transport vehicle and escort vehicles.<p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">►&nbsp;Safe Loading Practices:<p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Importance of proper vehicle loading for overall safety and compliance.<p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Load distribution and securing methods to prevent accidents and damage.<p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Hands-on demonstrations and simulations for safe loading procedures.<p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">►&nbsp;Route Planning and Risk Management:<p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Comprehensive understanding of route planning for STGO, considering infrastructure, traffic, and potential obstacles.<p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Risk assessment and mitigation strategies to ensure safe transportation.<p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">►&nbsp;Emergency Response and Incident Management:<p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Training on emergency procedures in case of accidents or unforeseen events.<p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Development of incident response plans to handle emergencies effectively.<p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">&nbsp;<p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Certification and Assessment:<p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Participants will undergo assessments to evaluate their understanding of the course material.<p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Successful completion will result in a certification demonstrating competency in STGO awareness, escort vehicle operations, and safe loading practices. This online course is ideal for professionals involved in the transportation industry, logistics, and anyone seeking to enhance their expertise in the safe and legal handling of special transport and goods overseeing. Participants will leave with the knowledge and skills necessary to contribute to the efficient and secure transportation of oversized or special goods. Course delivered OnlineAll our courses are 7 hours and count towards your 35 hours CPC Periodic Training. Course cost includes VAT and CPC upload fee.&nbsp;

Our STGO Awareness Training
STGO Awareness Training is for drivers and operators who carry abnormal loads and covers the legislation around the carriage of abnormal loads, the rules and regulations relating to all aspects of this as well as the potential difficulties drivers and operators face when carrying this type of cargo. 
STGO Regulations and Compliance:
In-depth exploration of STGO regulations and legal requirements.
Understanding the specific permits and approvals needed for special transport.
Compliance with weight limits, dimensions, and route restrictions.
► Escort Vehicles and Their Role:
Overview of the purpose and responsibilities of escort vehicles in special transport.
Detailed examination of escort vehicle equipment and communication systems.
Techniques for effective coordination between the main transport vehicle and escort vehicles.
► Safe Loading Practices:
Importance of proper vehicle loading for overall safety and compliance.
Load distribution and securing methods to prevent accidents and damage.
Hands-on demonstrations and simulations for safe loading procedures.
► Route Planning and Risk Management:
Comprehensive understanding of route planning for STGO, considering infrastructure, traffic, and potential obstacles.
Risk assessment and mitigation strategies to ensure safe transportation.
► Emergency Response and Incident Management:
Training on emergency procedures in case of accidents or unforeseen events.
Development of incident response plans to handle emergencies effectively.
Certification and Assessment:
Participants will undergo assessments to evaluate their understanding of the course material.
Successful completion will result in a certification demonstrating competency in STGO awareness, escort vehicle operations, and safe loading practices. This online course is ideal for professionals involved in the transportation industry, logistics, and anyone seeking to enhance their expertise in the safe and legal handling of special transport and goods overseeing. Participants will leave with the knowledge and skills necessary to contribute to the efficient and secure transportation of oversized or special goods.
Course delivered Online
All our courses are 7 hours and count towards your 35 hours CPC Periodic Training.

Course cost includes VAT and CPC upload fee. 


Total Compliance 

Driving & Vehicles

Compliance & Safety

STGO Awareness/ Escort vehicles & Safe Loading of Vehicles - Online

<div id="isPasted" style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);">

This course provides you with all the information you need to make well-informed choices when implementing data governance.
</div>
<div style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);">

<h2 fr-original-style="" style="box-sizing: border-box;">About this event</h2>

This course will be delivered using a mixture of pre-recorded modules, live Zoom calls and online collaborative tools.

<h1 fr-original-style="" style="box-sizing: border-box;">A practical approach to Data Governance</h1>

One of the biggest challenges with Data Governance is knowing where to even start.

There&rsquo;s lots of advice available online and in books, but how do you take this huge quantity of sometimes conflicting theory and turn it into something practical? You might have tried sharing some of this theory with your senior stakeholders but you are struggling to articulate what it means to them.

<blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">Learn exactly what Data Governance is and how to implement it successfully.</blockquote>

This training consists of two days and you are welcome to join either, or both days. The first day is my Getting Started in Data Governance course, which simplifies the concepts you need to understand to design and implement a Data Governance Framework. You can download the&nbsp;<a href="https://static1.squarespace.com/static/52ed2570e4b02079a82e6ff3/t/5c541117652dea8be05fe858/1549013274228/GSIDG+Curriculum.pdf" rel="nofollow noopener noreferrer" style="color: var(--eds-control,#3659e3); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" target="_blank" fr-original-style=" color: var(--eds-control,#3659e3);">full course curriculum here</a>.

The second day is a Data Governance Clinic. This is a workshop format where attendees get the opportunity to share the challenges they are experiencing with their Data Governance initiatives, get pragmatic solutions, share knowledge, insight and network with others in a similar situation.

<h2 style="color: rgb(30, 10, 60); box-sizing: border-box;" fr-original-style=" color: rgb(30, 10, 60);">Who this training is for:</h2>

The course is ideal for Data Governance Managers and their teams who:

<ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">
<li fr-original-style="" style="box-sizing: border-box;">wonder how to get their Data Governance initiative started,</li>
<li fr-original-style="" style="box-sizing: border-box;">want to validate what they have done so far, or</li>
<li fr-original-style="" style="box-sizing: border-box;">are experiencing challenges with their Data Governance initiative.</li>
</ul>


 


If you have any questions about the course and whether it is right for you, please book a call with me by&nbsp;<a href="https://thedatagovernancecoachcallbooking.as.me/?appointmentType=11717699" rel="nofollow noopener noreferrer" style="color: var(--eds-control--active,#304fc9); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" target="_blank" fr-original-style=" color: var(--eds-control--active,#304fc9);">clicking here.</a><a href="https://www.youtube.com/watch?v=Far9s2g0dUU" id="isPasted" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://www.youtube.com/watch?v=Far9s2g0dUU</a></div>

This course provides you with all the information you need to make well-informed choices when implementing data governance.
About this event
This course will be delivered using a mixture of pre-recorded modules, live Zoom calls and online collaborative tools.
A practical approach to Data Governance
One of the biggest challenges with Data Governance is knowing where to even start.
There’s lots of advice available online and in books, but how do you take this huge quantity of sometimes conflicting theory and turn it into something practical? You might have tried sharing some of this theory with your senior stakeholders but you are struggling to articulate what it means to them.
Learn exactly what Data Governance is and how to implement it successfully.
This training consists of two days and you are welcome to join either, or both days. The first day is my Getting Started in Data Governance course, which simplifies the concepts you need to understand to design and implement a Data Governance Framework. You can download the full course curriculum here.
The second day is a Data Governance Clinic. This is a workshop format where attendees get the opportunity to share the challenges they are experiencing with their Data Governance initiatives, get pragmatic solutions, share knowledge, insight and network with others in a similar situation.
Who this training is for:
The course is ideal for Data Governance Managers and their teams who:
wonder how to get their Data Governance initiative started,
want to validate what they have done so far, or
are experiencing challenges with their Data Governance initiative.




If you have any questions about the course and whether it is right for you, please book a call with me by clicking here.
https://www.youtube.com/watch?v=Far9s2g0dUU

The Data Governance Coach 

Data Management

Professional Development

A practical approach to Data Governance, giving you the information you need to design and implement successfully a Data Governance Framework that is right for your organisation.


Live Online Data Governance Training and Clinic

Standard price ticket for attendance on the first day only.

1st day Training Course Only

Standard price ticket for attendance on the 2nd day DG Clinic only.

2nd DG Clinic Only

Standard price ticket for attendance on both the training and DG Clinic days.

Attendance on Both Days

Bristol

Exeter

London

Newcastle

Manchester

Liverpool

Birmingham

<h1 id="isPasted" style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Online MHFA England Adult Mental Health First Aid Course.&nbsp;</h1><div fr-original-style="" style="box-sizing: border-box;"><a href="https://www.mindmapswellbeing.com/brochure-request/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Download brochure for course details here.</a><a href="https://www.mindmapswellbeing.com/_webedit/uploaded-files/All%20Files/Online%20Mental%20Health%20First%20Aid.pdf" rel="noopener noreferrer" target="_blank" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">&nbsp;</a>&nbsp;</div><div fr-original-style="" style="box-sizing: border-box;"> </div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">This online version of the mental health first aid course will offer the same learning outcomes as the face to face training, and every person who completes the course will be certified as a Mental Health First Aider. &nbsp;The Online Mental Health First Aid course is a blended approach of individual learning and four instructor-led live sessions, hosted on a new Online Learning Hub. &nbsp;As a training course, Mental Health First Aid teaches people how to identify, understand and help someone who may be experiencing a mental health issue. The organisation&#39;s courses and resources also promote self-care as a vital way for people to help protect their mental health and prevent issues from getting worse. &nbsp;As with all our courses at Mindmaps Wellbeing, your course will be delivered by a Registered Mental Health Nurse, MHFA England Instructor and Open University Associate Lecturer and Practice Tutor experienced in remote teaching. Our live online learning will also include an assistant who is a MHFAider. &nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"> </div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Our fee is &pound;300pp Groups of 5+ contact <a href="mailto:info@mindmapswellbeing.com" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">info@mindmapswellbeing.com</a>&nbsp;for reduced group fees.&nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"> </div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Live instructor led sessions;&nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">10:00 &ndash; 12:30 &amp; 14:30 &ndash; 17:00 both days&nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Individual learning modules around these times. You will gain access to this on the Friday before your course start date.</div>Why choosing Mindmaps Wellbeing is a good choice for your training.The MHFA England RRP is &pound;325pp, our rate is &pound;300pp and our fee includes:✅ Instructor led training sessions over two days✅ Course Manual✅ Workbook✅ Handy Cue Card✅ MHFAider Certificate upon completionPlus, exclusively when you choose Mindmaps Wellbeing, it also includes:✅ Your instructors are Registered Mental Health Nurses and Healthcare Educators (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).✅ Access to our online MHFAider peer support groups moderated by the instructor team.✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.✅ Advanced Delegate Plan &ndash; This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.&nbsp;For a little extra:&nbsp;✅ Quarterly Facilitated MHFAider Forum &ndash; to provide ongoing expert support and guidance.&nbsp;✅ Organisational MINDWELL Companion tailored for your workplace / organisation.

Online MHFA England Adult Mental Health First Aid Course. 
Download brochure for course details here.  This online version of the mental health first aid course will offer the same learning outcomes as the face to face training, and every person who completes the course will be certified as a Mental Health First Aider. The Online Mental Health First Aid course is a blended approach of individual learning and four instructor-led live sessions, hosted on a new Online Learning Hub. As a training course, Mental Health First Aid teaches people how to identify, understand and help someone who may be experiencing a mental health issue. The organisation's courses and resources also promote self-care as a vital way for people to help protect their mental health and prevent issues from getting worse. As with all our courses at Mindmaps Wellbeing, your course will be delivered by a Registered Mental Health Nurse, MHFA England Instructor and Open University Associate Lecturer and Practice Tutor experienced in remote teaching. Our live online learning will also include an assistant who is a MHFAider. Our fee is £300pp Groups of 5+ contact info@mindmapswellbeing.com for reduced group fees. Live instructor led sessions; 10:00 – 12:30 & 14:30 – 17:00 both days Individual learning modules around these times. You will gain access to this on the Friday before your course start date.
Why choosing Mindmaps Wellbeing is a good choice for your training.
The MHFA England RRP is £325pp, our rate is £300pp and our fee includes:
✅ Instructor led training sessions over two days
✅ Course Manual
✅ Workbook
✅ Handy Cue Card
✅ MHFAider Certificate upon completion
Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:
✅ Your instructors are Registered Mental Health Nurses and Healthcare Educators (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).
✅ Access to our online MHFAider peer support groups moderated by the instructor team.
✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.
✅ Advanced Delegate Plan – This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.
 
For a little extra: 
✅ Quarterly Facilitated MHFAider Forum – to provide ongoing expert support and guidance. 
✅ Organisational MINDWELL Companion tailored for your workplace / organisation.

Mindmaps Wellbeing

Health & Wellbeing

Occupational Health & Wellbeing

Mental Health

Accredited Mental Health First Aid

Mental Health At Work

Mental Health Nurse

Online MHFA England mental health first aid course delivered by Registered Mental Health Nurses from Mindmaps Wellbeing. 

Why choosing Mindmaps Wellbeing is a good choice for your mental health training.
The MHFA England RRP is £325pp, our rate is £300pp and our fee includes:
✅ Instructor led training sessions over two days 
✅ Course Manual
✅ Workbook
✅ Handy Cue Card
✅ MHFAider Certificate upon completion
Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:

✅ Your instructors are Registered Mental Health Nurses and Healthcare Educators (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).

✅ Access to our online MHFAider peer support groups moderated by the instructor team.

✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.

✅ Advanced Delegate Plan – This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.

For a little extra: 

✅ Quarterly Facilitated MHFAider Forum – to provide ongoing expert support and guidance. 

✅ Organisational MINDWELL Companion tailored for your workplace / organisation.


MHFA England Mental Health First Aid

<div style="color: rgb(36, 39, 41); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(36, 39, 41);">The theory assessment provides delegates with the essential knowledge to select, monitor, manage and plan the correct use of Harnesses and lanyards for use in a MEWP.</div><div style="color: rgb(36, 39, 41); box-sizing: border-box;" fr-original-style=" color: rgb(36, 39, 41);"> </div><div style="color: rgb(36, 39, 41); box-sizing: border-box;" fr-original-style=" color: rgb(36, 39, 41);">Delegates successfully completing the e-learning will: <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Have an awareness of how to correctly identify and select the appropriate form of personal protection against falls from MEWPs.</li><li fr-original-style="" style="box-sizing: border-box;">Have a theoretical awareness only of how to check, use, maintain and store a harness and lanyard with manufacturer&rsquo;s instructions.</li><li fr-original-style="" style="box-sizing: border-box;">Have a theoretical awareness of how harnesses and lanyards should be fitted and adjusted.</li></ul></div>

Kingfisher Access

The theory assessment provides delegates with the essential knowledge to select, monitor, manage and plan the correct use of Harnesses and lanyards for use in a MEWP.

Delegates successfully completing the e-learning will:
Have an awareness of how to correctly identify and select the appropriate form of personal
protection against falls from MEWPs.
Have a theoretical awareness only of how to check, use, maintain and store a harness and
lanyard with manufacturer’s instructions.
Have a theoretical awareness of how harnesses and lanyards should be fitted and adjusted.

IPAF - Harness Awareness 

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">LOOKING FOR: ADULT FICTIONLaura studied law at university and spent over 20 years at Virgin Atlantic which allowed her to indulge her passion for reading whilst travelling.On deciding to pursue a career in publishing, Laura joined the Darley Anderson Agency where she worked across the Women&rsquo;s Fiction list, reading submissions, handling contracts and supporting authors on their path to publication and beyond.She co-founded Greenstone Literary with Tanera Simons in 2024 and is excited to build a list of authors.Laura is looking for commercial crime, thriller, suspense, bookclub, historical and romance fiction as well as select non-fiction.Above everything she wants to be entertained. Laura is looking for a book you can&rsquo;t wait to talk to someone about, in the same way as a new film or the latest release on Netflix. A book that engrosses her from the first page to the last, desperate for someone she knows to read so they can discuss as soon as possible.It will always be an original hook that draws Laura in, a whole concept that can be summed up in one line that immediately stops her in my tracks and makes her think.Character and voice is also crucial. Laura is a huge fan of Mick Herron&rsquo;s Jackson Lamb, Richard Osman&rsquo;s Thursday Murder Club cast and Lynda La Plante&rsquo;s Jane Tennison. She would really love to see more strong, memorable women in crime. In bookclub fiction, voices that have stayed with her are Adduni in The Girl With The Louding Voice, Cyril in The Heart&rsquo;s Invisible Furies and Molly in The Maid. Recently, Kitty in How To Kill Men and Get Away With It had Laura secretly rooting for her serial killer antics.Laura loves to be engrossed by a pacy, twisty, surprising plot. It doesn&rsquo;t need to be overly complex &ndash; sometimes the simplest ideas are the best. She wants to be thrown curveballs she never saw coming and be kept guessing until the last page. Books Laura has devoured are Nightwatching, The Housemaid, The Last Mrs Parrish, Fourth Wing, None of This is True and&nbsp;American Dirt.Books that play with genre also capture Laura. Novels such as Wrong Place, Wrong Time which combined a crime mystery and the story of a mother&rsquo;s love with a speculative element and The Time Traveller&rsquo;s Wife, a high-concept love story which crossed time and age.Laura is a huge fan of true crime and would love to read a fiction version of podcasts she has been gripped by. She really enjoys cold cases being reopened as a result of new evidence or technology which exposes past injustices such as on Bone Valley, In The Dark or Who Killed Emma?&nbsp;She is particularly drawn to stories of deep deception or &lsquo;scams&rsquo; such as those by Anna Delvey or Coco Berthmann, Tinder Swindler or Fyre Festival.&nbsp;Laura is always intrigued by anything involving investigation into cults, such as in BBC Sound&rsquo;s World of Secrets.She also loves nothing more than sobbing her heart out over a book and being left emotionally wrung-out! Whether it be a devastating historical tragedy or star-crossed lovers torn apart by destiny. &nbsp;Books that have broken her heart include The Bridges of Madison County, The Kite Runner,&nbsp;The Seven Husbands of Evelyn Hugo, Birdsong, My Sister&rsquo;s Keeper, Cilka&rsquo;s Journey&nbsp;and Four Winds.In non-fiction, Laura is looking for an untold story or perspective or an unexplored area where you have expertise or real-life experience. As a reader of non-fiction she wants to be &nbsp;engaged in a relatable, accessible way. She loved the evocative settings and personal journeys in The Salt Path&nbsp;and The Wild Other. The laugh-out-loud More Than A Woman had her ordering this for many friends. Three Women and Educated are brilliant examples of non-fiction books that read like fiction. The awe-inspiring Do No Harm stayed with Laura long after reading.&nbsp;Laura is not looking for poetry, novellas, screenplays, or children&rsquo;s books.Laura would like you to submit a covering letter, 1 page synopsis and the first 5,000 words of your completed manuscript in a single word document.<p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">(In addition to the paid sessions, Laura is kindly offering one free session for low income/under-represented writers.&nbsp;Please email <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> to apply, outlining your case for this option which is offered at the&nbsp;discretion of&nbsp;I Am In Print).&nbsp;By booking you understand you need to conduct an internet connection test with&nbsp;I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.<p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">The submission deadline is: Thursday 12 September 2024

LOOKING FOR: ADULT FICTION
Laura studied law at university and spent over 20 years at Virgin Atlantic which allowed her to indulge her passion for reading whilst travelling.
On deciding to pursue a career in publishing, Laura joined the Darley Anderson Agency where she worked across the Women’s Fiction list, reading submissions, handling contracts and supporting authors on their path to publication and beyond.
She co-founded Greenstone Literary with Tanera Simons in 2024 and is excited to build a list of authors.
Laura is looking for commercial crime, thriller, suspense, bookclub, historical and romance fiction as well as select non-fiction.
Above everything she wants to be entertained. Laura is looking for a book you can’t wait to talk to someone about, in the same way as a new film or the latest release on Netflix. A book that engrosses her from the first page to the last, desperate for someone she knows to read so they can discuss as soon as possible.
It will always be an original hook that draws Laura in, a whole concept that can be summed up in one line that immediately stops her in my tracks and makes her think.
Character and voice is also crucial. Laura is a huge fan of Mick Herron’s Jackson Lamb, Richard Osman’s Thursday Murder Club cast and Lynda La Plante’s Jane Tennison. She would really love to see more strong, memorable women in crime. In bookclub fiction, voices that have stayed with her are Adduni in The Girl With The Louding Voice, Cyril in The Heart’s Invisible Furies and Molly in The Maid. Recently, Kitty in How To Kill Men and Get Away With It had Laura secretly rooting for her serial killer antics.
Laura loves to be engrossed by a pacy, twisty, surprising plot. It doesn’t need to be overly complex – sometimes the simplest ideas are the best. She wants to be thrown curveballs she never saw coming and be kept guessing until the last page. Books Laura has devoured are Nightwatching, The Housemaid, The Last Mrs Parrish, Fourth Wing, None of This is True and American Dirt.
Books that play with genre also capture Laura. Novels such as Wrong Place, Wrong Time which combined a crime mystery and the story of a mother’s love with a speculative element and The Time Traveller’s Wife, a high-concept love story which crossed time and age.
Laura is a huge fan of true crime and would love to read a fiction version of podcasts she has been gripped by. She really enjoys cold cases being reopened as a result of new evidence or technology which exposes past injustices such as on Bone Valley, In The Dark or Who Killed Emma? She is particularly drawn to stories of deep deception or ‘scams’ such as those by Anna Delvey or Coco Berthmann, Tinder Swindler or Fyre Festival. Laura is always intrigued by anything involving investigation into cults, such as in BBC Sound’s World of Secrets.
She also loves nothing more than sobbing her heart out over a book and being left emotionally wrung-out! Whether it be a devastating historical tragedy or star-crossed lovers torn apart by destiny. Books that have broken her heart include The Bridges of Madison County, The Kite Runner, The Seven Husbands of Evelyn Hugo, Birdsong, My Sister’s Keeper, Cilka’s Journey and Four Winds.
In non-fiction, Laura is looking for an untold story or perspective or an unexplored area where you have expertise or real-life experience. As a reader of non-fiction she wants to be engaged in a relatable, accessible way. She loved the evocative settings and personal journeys in The Salt Path and The Wild Other. The laugh-out-loud More Than A Woman had her ordering this for many friends. Three Women and Educated are brilliant examples of non-fiction books that read like fiction. The awe-inspiring Do No Harm stayed with Laura long after reading. 
Laura is not looking for poetry, novellas, screenplays, or children’s books.
Laura would like you to submit a covering letter, 1 page synopsis and the first 5,000 words of your completed manuscript in a single word document.
(In addition to the paid sessions, Laura is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 
By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.
The submission deadline is: Thursday 12 September 2024

I Am In Print

SOLD OUT! 25th September Laura Heathfield #Agent121. Looking for: ADULT FICTION

Southend on Sea

Rotherham

Slough

Portsmouth

Bingley

Nottingham

Paisley

Luton

Northampton

Bedford

Liverpool 

Swansea

BASIC to ADVANCED COURSE PACKAGE

Complete 3 courses over 2 full days and receive three qualifications:

Introduction to Phlebotomy Certificate (Nationally Recognised Level 3, Ireland Level 5)
Days 1 and 2: 9.30am – 5.00pm

Advanced Phlebotomy Certificate (Nationally Recognised Level 4, Ireland Level 6)
Day 1: 5.30pm - 8.30pm

Geopace Certificate of Competency (Nationally Recognised Accredited, CPD Practical Skills)
Day 2: 5.30pm - 8.30pm

Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.






Key Facts & Summary:


COURSE 1: INTRODUCTION TO PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Three (Ireland Level Five)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (21 CPD Points)

PART 1 (DAY 1) - 9.30am to 5.00pm
PART 2 (DAY 2) - 9.30am to 5.00pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

A TWO DAY venepuncture course at Level 3. Trains up to the point of live blood draws.

On completion awards a Nationally Recognised and Accredited Certificate in Phlebotomy.

DAY ONE (PART 1) - THEORY
Attend the course location of your choice – starts at 9.30am and finishes approx. 5.00pm

DAY TWO (PART 2) - CLASSROOM
Your classroom tutor will recap on the theory element (above) after which you will begin your practical sessions learning and developing the skills required up to the point of Live Blood Draws.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 2: ADVANCED PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Four (Ireland Level 6)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (14 CPD Points)

PART 1 - THEORY
Complete your theory training online in the comfort of your own home or at work.

PART 2 - CLASSROOM
Follow on from your Day One Theory training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.

On completion awards a Nationally Recognised and Accredited Certificate in Advanced Phlebotomy.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 3: ROUTE TO COMPETENCY MASTERCLASS
CPD ACCREDITED - The CPD Certification Service

CLASSROOM
Follow on from your Day Two practical training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

GEOPACE LIVE BLOOD SESSIONS enabling you to draw human blood under 1-to-1 supervision of your tutor. You will follow a Competency Checklist, signed off by your tutor on completion.

On completion awards a Geopace Certificate of Competency - Nationally Recognised and Accredited Route to Competency - Live Blood Draws Certificate

DOWNLOAD A COURSE ITINERARY HERE




How do I attend?

EITHER -
CLASSROOM OPTION - Attend one of our scheduled classroom locations, completing your Introduction to Phlebotomy Course over 2 days. You will also complete your Advanced Training at the end of the first day and your Competency Training at the end of the second day.

Our Introduction to Phlebotomy and Advanced Phlebotomy Training Kits are supplied at no charge when booking our virtual classroom training option.
If you would like to add one or both of these kits to your classroom training option then these are available to add at time of booking. Our comprehensive training kits each mirror the same equipment and supplies used in the classroom and both include detailed video tutorials, allowing you to continue to practice and "hone" your skills after you have completed your practical training.

OR -

VIRTUAL CLASSROOM OPTION- Complete your theory training online at home or work, then join us for a one day Zoom session to complete your Introduction to Phlebotomy virtual classroom training, followed by your Advanced Training in the evening of the same day. You have the option to add a classroom-based competency session, awarding a CPD Accredited Geopace Certificate of Competency, at time of booking.

Our Virtual Classroom option includes two very comprehensive training kits - one for your introductory course and one for your advanced course. Kits are included at no charge (normally £79.95 each) and are yours to keep and to continue to practice with after you have finished your courses. The equipment and supplies included in your kits are the same as those used if you choose the classroom option.

How do I book?

Choose whether you would like to attend in a classroom or if you would like to complete your training by virtual classroom.
Click on the Classroom - Booking Options or Virtual Classroom - Booking Options buttons below to see all upcoming dates and locations.

Please note - Competency Training
Our Route to Competency Masterclass - Live Blood Sessions can only be completed in a classroom environment. This is included when you book a classroom option. When booking the virtual classroom option you can choose to add this at time of booking. You will receive a voucher code to enable you to book onto any upcoming dates or locations. For most of our two day course we run our competency training at the end of the second day and therefore you should be able to complete your full training programme with us over two days.

If you are completing your training by virtual classroom please see our list of competency training locations here.

If you would like to "mix and match" your training dates and/or locations then please call our admin team on 01525 713377 who will be more than happy to put a training package together for you on dates and / or locations that suit you.

All courses are accredited and are Skills for Health & WHO compliant.

Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

THIS COURSE PACKAGE INCLUDES:
1: INTRODUCTION TO PHLEBOTOMY COURSE (GPT003) - Level 3 (Ireland Level 5)
2: ADVANCED PHLEBOTOMY COURSE (GPT005) - Level 4 (Ireland Level 6)
3: GEOPACE COMPETENCY CERTIFICATE - CPD Certified (optional with Virtual Classroom)

Learn how to take blood ... train as a Phlebotomist

FAST-TRACK YOUR PHLEBOTOMY TRAINING

WITH OUR

COMPLETE TRAINING PACKAGE

20% off -  Multi-Course Discount

    Cover all stages from beginner through to Level 4

    Available as Classroom or Virtual Classroom

    Complete your beginner to advanced training in 2 days

    Awards 2 accredited qualifications - Introduction to Phlebotomy and Advanced Phlebotomy qualifications

    Both courses are dually accredited (OCN & CPD)

    Geopace Certificate of Competency included with classroom attendance or available as an option when booking virtual classroom

    Covers all steps up to live blood draw

    Learn advanced skills and techniques

    Virtual Classroom options include comprehensive Practise@Home Training Kits (yours to keep)

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Phlebotomy Training - Beginner to Advanced PACKAGE

Oldham

Module 3This module aims to develop knowledge and understanding as to how an organisation develops an international trade strategy. It includes establishing export goals, undertaking research into potential markets, developing an international pricing strategy, investigating shipping and logistics, marketing and promotion, documentation, distribution and review and monitoring.Agenda<ul style="color: rgb(50, 74, 109); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);"><li fr-original-style="" style="box-sizing: border-box;">Planning</li><li fr-original-style="" style="box-sizing: border-box;">Organisation mapping</li><li fr-original-style="" style="box-sizing: border-box;">Research</li></ul>&nbsp;<ul style="color: rgb(50, 74, 109); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);"><li fr-original-style="" style="box-sizing: border-box;">Cultural differences</li><li fr-original-style="" style="box-sizing: border-box;">Applicable laws and regulations</li><li fr-original-style="" style="box-sizing: border-box;">Website management</li><li fr-original-style="" style="box-sizing: border-box;">Social media</li><li fr-original-style="" style="box-sizing: border-box;">Marketing strategies</li><li fr-original-style="" style="box-sizing: border-box;">Target marketing</li><li fr-original-style="" style="box-sizing: border-box;">Buyer attraction</li></ul>&nbsp;<ul style="color: rgb(50, 74, 109); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);"><li fr-original-style="" style="box-sizing: border-box;">Export documentation</li><li fr-original-style="" style="box-sizing: border-box;">Licences and permits.</li><li fr-original-style="" style="box-sizing: border-box;">Currency</li><li fr-original-style="" style="box-sizing: border-box;">Certificates of Origin</li><li fr-original-style="" style="box-sizing: border-box;">Taxes</li><li fr-original-style="" style="box-sizing: border-box;">Excise duty</li><li fr-original-style="" style="box-sizing: border-box;">Exchange rates</li><li fr-original-style="" style="box-sizing: border-box;">Business competitors</li><li fr-original-style="" style="box-sizing: border-box;">Organisational structure</li><li fr-original-style="" style="box-sizing: border-box;">Cost</li></ul>&nbsp;<ul style="color: rgb(50, 74, 109); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);"><li fr-original-style="" style="box-sizing: border-box;">Customs brokers</li><li fr-original-style="" style="box-sizing: border-box;">Freight forwarding costs.</li><li fr-original-style="" style="box-sizing: border-box;">Fees and duties associated with international trade transactions</li><li fr-original-style="" style="box-sizing: border-box;">Labelling and packaging</li><li fr-original-style="" style="box-sizing: border-box;">Distributors.</li><li fr-original-style="" style="box-sizing: border-box;">Retailers</li><li fr-original-style="" style="box-sizing: border-box;">Wholesalers</li></ul>&nbsp;Examination: Certificate on completion and Pass on Multiple Choice Multiple choice questionnaire Credits: 1

Export Unlocked Limited

CREATING AN INTERNATIONAL STRATEGY

<div id="course-pills-1">Duration1 Days6 CPD hoursThis course is intended forTo ensure success, students should have completed Excel Essentials and Excel Functions Including Pivot Tables and Lookups or have the equivalent knowledge and experience.OverviewUpon successful completion of this course, students will be able to enhance productivity and efficiency by streamlining workflow, collaborate with others, and audit and analyse data.This course is designed for students desiring to gain skills necessary to create macros, collaborate with others, audit and analyse data, incorporate multiple data sources, and import data.</div><div id="course-pills-2"><h4>Working with Multiple Worksheets and Workbooks </h4><ul><li>Working with Named Ranges</li><li>Link Cells Across Worksheets and Workbooks </li><li>Use 3D References to Calculate Across Worksheets</li><li>Consolidate Data</li></ul><h4>Use Formula Auditing and Error Checking</h4><ul><li>Reveal Formulas</li><li>Trace Cell Precedents and Dependents </li><li>Locate Errors in Formulas </li><li>Watch and Evaluate Formulas </li></ul><h4>Reviewing and Protecting Workbooks </h4><ul><li>Control Data Entry via Data Validation</li><li>Protect Workbook Access</li><li>Protect Worksheets and Cell Content </li><li>Add and Edit Comments</li><li>Prepare a Workbook for Distribution </li><li>Modify Excel's Default Settings</li></ul><h4>Using Macros to Automate Workbook Functionality</h4><ul><li>Create Macros via Recording </li><li>Run Macros via Buttons and Shortcuts</li><li>Assign Macros to the Quick Access Toolbar and Ribbon </li><li>Assign Macros to Objects </li><li>View Macro Code</li></ul><h4>Forecasting and Analysis Data</h4><ul><li>Use Conditional Formatting to Highlight, Sort and Filter Key Data</li><li>Advanced Conditional Formatting using Formulas</li><li>Create Sparklines to Visualise Data</li><li>Add Trendlines to Charts to Visualise and Forecast Trends</li><li>Use Data Tables and Scenarios to Project Potential Outcomes </li><li>Use Goal Seek to Calculate Outcomes</li><li>Forecast Data Trends Using Solver</li></ul></div>

Nexus Human

Office Skills & Productivity

Excel Analytics

Access VBA

Visual Basic Analysis

Microsoft Excel

Microsoft Power Automate

Excel - Automating Excel with Macros and Analysis Tools

Caerphilly

This workshop will builds the skills and confidence of tutors, trainers and assessors, to enable them to have conversations about mental health and wellbeing with their learners.The course focuses on knowing how to better support your learners through effective communication will create an environment of trust and understanding. This course will enable you to:<div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Build positive relationships and rapport with your learners</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Use a range of questioning techniques with your learners to have discussions about wellbeing</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Being able to use effective questioning techniques</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Develops active listening skills</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Maintain confidentiality and know how to make referrals</div></li></ul></div><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);"> </div></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-2);">Further Information</h2>&bull; Please ensure you have read our Terms and Conditions which include privacy, cancellation and course duration&bull; This course can be completed bilingually. Workshops are in English. Support and mentoring for assignments and practical units can be in Welsh.&bull; This course can take between 3 months and a year to complete. We work at a pace to suit you, and will encourage you to complete in a timely manner.&bull; You may be eligible for funding for this course. Please ask about this on application. (Funding is limited and eligibility criteria apply)</div><div style="color: var(--ast-global-color-5); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-5);"> </div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" id="isPasted" fr-original-style=" color: var(--ast-global-color-2);">Benefits</h2><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Develops confidence in having conversations about wellbeing</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Demonstrates commitment to learners, their learning, safety and wellbeing (Professional Standards)</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Can be used towards CPD hours</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Network with colleagues to build positive and collaborative relationships</div></li></ul></div></div>

This workshop will builds the skills and confidence of tutors, trainers and assessors, to enable them to have conversations about mental health and wellbeing with their learners.
The course focuses on knowing how to better support your learners through effective communication will create an environment of trust and understanding. This course will enable you to:
Build positive relationships and rapport with your learners
Use a range of questioning techniques with your learners to have discussions about wellbeing
Being able to use effective questioning techniques
Develops active listening skills
Maintain confidentiality and know how to make referrals



Further Information
• Please ensure you have read our Terms and Conditions which include privacy, cancellation and course duration
• This course can be completed bilingually. Workshops are in English. Support and mentoring for assignments and practical units can be in Welsh.
• This course can take between 3 months and a year to complete. We work at a pace to suit you, and will encourage you to complete in a timely manner.
• You may be eligible for funding for this course. Please ask about this on application. (Funding is limited and eligibility criteria apply)



Benefits
Develops confidence in having conversations about wellbeing
Demonstrates commitment to learners, their learning, safety and wellbeing (Professional Standards)
Can be used towards CPD hours
Network with colleagues to build positive and collaborative relationships

Panda Education and Training Ltd

Mental Health Awareness

Using a range a communication techniques, be able to support your learner's mental health and wellbeing. 

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