2789 Customer Service courses delivered Online

Building Compassion - Is Compassion the new Empathy?

By Mental Strength and Wellbeing

Since the Pandemic people have been experiencing more stress, anxiety and depression and with this comes the loss of compassion shown for self and others while we attempt to make sense of what is happening and how we will adapt to the changes outside of our control. In this course we will discuss what Compassion and Empathy is, how to build and maintain compassion in times of change and uncertainty. This course has been created for anyone who works in the health and care sector / finance / retail / hospitality etc. and who works with clients / customers.

Building Compassion - Is Compassion the new Empathy?
Delivered OnlineFlexible Dates
£125 to £150

Diploma in Business Communication Skills Course

By Training Express

Diploma in Business Communication Skills Course
Delivered Online On Demand
£41

Office Administration

By IOMH - Institute of Mental Health

Overview of Office Administration With over 4 million people working in administrative roles, office administration is a growing field full of opportunities in the UK. This office administration course equips you with the essential skills like time management, business writing, communication, and organisation needed to thrive as an administrative professional. You'll gain practical insights into managing office tasks, interacting with staff and clients, and problem-solving issues that arise. With dedicated modules on skills like writing, communication, and stress management, this comprehensive course readies you for diverse administrative and secretarial jobs across sectors.  Invest in your potential. Become the backbone of success. Enrol today and unlock the thriving world of Office Administration in the UK! Get a Quick Look at The Course Content: This Office Administration Course will help you to learn: Employ advanced communication skills to thrive in any business environment. Implement organisational strategies to ensure efficiency and productivity. Master negotiation techniques to secure advantageous outcomes. Manage stress effectively to maintain a healthy work-life balance. Develop leadership qualities to excel in your chosen career path. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Office Administration. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Office Administration course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? Individuals seeking a rewarding career in Office Administration. Existing professionals looking to refine their skills and climb the ladder. Business owners are eager to empower their teams with essential administrative expertise. Anyone seeking to enhance their organisational and communication skills for personal growth. Requirements You don't need any educational qualification or experience to enrol in the Office Administration course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course.   Career Path This UK-focused Office Administration course paves the way for a diverse range of rewarding careers, including: Executive Assistant - £32,000 to £48,000/year. Office Manager - £18,000 to £38,000/year. Sales Administrator - £17,000 to £28,000/year. Receptionist - £16,000 to £24,000/year. Customer Service Advisor - £18,000 to £26,000/year. Course Curriculum Office Administration Module 1: Introduction to Office Administration 00:17:00 Module 2: Skills of an Effective Administrator 00:18:00 Module 3: Business Writing Skills 00:39:00 Module 4: Communication Skills 00:27:00 Module 5: Managing Meetings and Giving Feedback 01:29:00 Module 6: Organisational Skills 01:18:00 Module 7: Telephone Etiquette 01:09:00 Module 8: Negotiation Techniques 00:18:00 Module 9: Conflict Management 00:16:00 Module 10: Stress Management 00:18:00 Module 11: Time Management 00:39:00 Assignment Assignment - Office Administration 00:00:00

Office Administration
Delivered Online On Demand7 hours 8 minutes
£11

Level 5 Health & Social Care Diploma

5.0(1)

By Course Gate

Explore our Level 5 Health & Social Care Diploma course for a comprehensive understanding of healthcare support, advocacy, and safety. Gain proficiency in implementing healthcare codes of conduct and human rights principles.

Level 5 Health & Social Care Diploma
Delivered Online On Demand6 hours 40 minutes
£11.99

Medical Receptionist Training

By Apex Learning

Medical Receptionist Training
Delivered Online On Demand
£100

Medical Terminology, Receptionist and Transcription - QLS Endorsed Training

By Imperial Academy

With a projected 15% growth rate in the next decade, there has never been a better time to start a healthcare career

Medical Terminology, Receptionist and Transcription - QLS Endorsed Training
Delivered Online On Demand
£399

Level 2 Certificate in Working with Customers in Health and Social Care Course

By Training Express

Level 2 Certificate in Working with Customers in Health and Social Care Course
Delivered Online On Demand
£21

Comprehensive Flight Attendant Course

5.0(1)

By Compete High

Comprehensive Flight Attendant Course
Delivered Online On Demand5 hours
£25

Leisure Management and Tour Guide - QLS Level 4 & 5

By Imperial Academy

Level 4 & 5 QLS Diploma | QLS Hard Copy Certificate Included | FREE 5 CPD Courses & PDF Certificates | Lifetime Access

Leisure Management and Tour Guide - QLS Level 4 & 5
Delivered Online On Demand
£300

Call Centre Technology & Trends

4.8(8)

By Skill Up

Unlock the secrets of call center technology and trends, and become a customer service superstar!

Call Centre Technology & Trends
Delivered Online On Demand1 hour 57 minutes
£25