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Level 2 Certificate in Working with Customers in Health and Social Care Course

Level 2 Certificate in Working with Customers in Health and Social Care Course

  • 30 Day Money Back Guarantee
  • Completion Certificate
  • 24/7 Technical Support

Highlights

  • On-Demand course

  • All levels

Description

Working with Level 2 Certificate in Working with Customers in Health and Social Care

Hey there,

If you're looking for a career that's both rewarding and challenging, then you should consider becoming a health and social care professional.

In this field, you'll have the opportunity to help people facing some of the most difficult challenges in their lives. You'll work with people who are sick, injured, disabled, or elderly. You'll also work with people who are struggling with addiction, mental health issues, or poverty.

It's not always easy, but it's incredibly rewarding. Every day, you'll have the chance to make a difference in someone's life.

And the best part is, you don't need a college degree to get started. There are many entry-level positions in health and social care that only require a high school diploma.

If you're interested in learning more about a career in health and social care, I encourage you to enrol in our Working with Level 2 Certificate in Working with Customers in Health and Social Care course. In this course, you'll learn the essential skills and knowledge you need to get started in this field.

So what are you waiting for? Sign up today and start your journey to making a difference in the world!

Key Features:

  • CPD Certified

  • Free PDF Certificates included in the price

  • Lifetime Access

Curriculum

The detailed curriculum outline of our Level 2 Certificate in Working with Customers in Health and Social Care is as follows:

  • Module 01: Introduction to Patient Customer Service

  • Module 02: Effective Patient Customer Service Training

  • Module 03: Areas of Patient Customer Service

  • Module 04: Customer Service Operative Skills

  • Module 05: Organising Schedules

  • Module 06: Medical Jargon and Terminology

  • Module 07: Effective Filing Systems in Medical Offices

  • Module 08: Patient Customer Service Soft Skills

  • Module 09: What Customer Service Is to Different Medical Professionals

  • Module 10: Providing Customer Service and Support to Colleagues

  • Module 11: Handling Difficult Customers

Certificate

After completion the Level 2 Certificate in Working with Customers in Health and Social Care course, you will get a Free PDF certificate, which is CPD Certified.

CPD

20 CPD hours / points Accredited by CPD Quality Standards

Who is this course for?

Please note: The level 2 Certificate in Working with Customers in Health and Social Care course is not a regulated course and doesnt not entitled you to work professionally. It only covers essential aspects of Working with Customers in Health and Social Care. To get qualified with a professional qualification, you can choose: The level 2 Certificate in Working with Customers in Health and Social Care (RQF).

Career path
  • Patient Customer Services

  • Health Care Assistant

  • Medical Assistant

  • Medical Receiptionist

Certificates

Digital certificate

Digital certificate - Included

Hard copy certificate

Hard copy certificate - Included

About The Provider

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