54 Customer Journey courses

"This course aims to explore the intricate link between buyer behavior and effective promotional strategies, emphasizing e-consumer behavior within the digital landscape. Participants will delve into the pivotal role of digital technologies in elevating customer experience, leveraging algorithms, artificial intelligence, mastering online complaint resolution, and post-purchase management. Moreover, it covers integrated marketing communications and relationship marketing, equipping learners with the expertise to assess marketing metrics for proficient customer relationship management upon completion." "After completing this course successfully, learners will gain proficiency in the following key areas: * Understanding buyer behavior and effective promotional strategies. * Analyzing e-consumer behavior in the digital realm. * Implementing digital technologies to enhance customer experience. * Harnessing algorithms and Artificial Intelligence for effective utilization. * Excelling in online complaint handling and post-purchase management. * Implementing integrated marketing communications and relationship marketing strategies. * Evaluating marketing metrics for proficient customer relationship management." This course aims to explore the relationship between buyer behavior and promotional strategies, with a specific focus on e-consumer behavior in a digital context. It will examine the impact of digital technologies on customer experience, including the use of algorithms and artificial intelligence. The course will also cover topics such as online complaint handling and post-purchase management, integrated marketing communications, and relationship marketing. Additionally, students will learn how to evaluate marketing metrics to manage customer relationships effectively. This course aims to explore the relationship between buyer behavior and promotional strategies, with a specific focus on e-consumer behavior in a digital context. * VIDEO - COURSE STRUCTURE AND ASSESSMENT GUIDELINES Watch this video to gain further insight. * NAVIGATING THE MSBM STUDY PORTAL Watch this video to gain further insight. * INTERACTING WITH LECTURES/LEARNING COMPONENTS Watch this video to gain further insight. * MANAGING CUSTOMER EXPERIENCE COMMUNICATION Self-paced pre-recorded learning content on this topic. * MANAGING CUSTOMER EXPERIENCE COMMUNICATION Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. * Customer Experience Communication Manager * Customer Journey Communication Specialist * Experience Design and Communications Lead * Customer Relations Communications Coordinator * Brand Experience Manager * Customer Engagement Strategist * Digital Customer Experience Manager * Customer Experience Communications Analyst * User Experience Communication Consultant * Customer Insight and Engagement Officer     AVERAGE COMPLETION TIME 2 Weeks ACCREDITATION 3 CPD Hours LEVEL Advanced START TIME Anytime 100% ONLINE Study online with ease. UNLIMITED ACCESS 24/7 unlimited access with pre-recorded lectures. LOW FEES Our fees are low and easy to pay online.

Introducing the ultimate powerhouse bundle for mastering the art of Facebook & Instagram marketing! Are you ready to unlock the potential of these social media giants and take your business to new heights? Look no further because our comprehensive bundle has everything you need to succeed in the fast-paced world of digital marketing. Our comprehensive bundle will guide you through every process step, from building a solid social media marketing foundation to implementing effective strategies that drive results. Take control of your business's online presence, increase brand awareness, and drive meaningful engagement with our Facebook & Instagram marketing bundle. Enrol today and unleash your brand's full potential. The curriculum of the Facebook & Instagram Marketing Bundle are: * Social Media Marketing Course -The Step-by-Step Guide * Facebook Marketing Strategy for Business * Instagram Marketing Masterclass * Digital Marketing for Beginners to Advanced * Learn to Drive Traffic into Sales through Digital Marketing Learning Outcomes: By completing this Facebook & Instagram Marketing bundle, you will: * Master social media marketing strategies for both platforms. * Build a solid online presence and brand identity. * Drive targeted traffic and increase conversions. * Utilise Instagram's visual storytelling power effectively. * Understand fundamental digital marketing principles. * Optimise sales funnels and conversion rates. The Social Media Marketing Course - The Step-by-Step Guide will be your blueprint for success. This course covers everything from creating captivating content to optimising your ads. You'll discover the secrets to building a solid online presence, increasing brand awareness, and driving meaningful engagement. Next up, the Facebook Marketing Strategy for Business course will take you deep into the world of Facebook advertising. With our interactive modules, you'll unlock the full potential of Facebook's advertising tools, targeting options, and analytics to create effective ad campaigns that reach the target audience and generate tangible results. But we don't stop there. Our Instagram Marketing Masterclass will empower you to harness the visual storytelling power of this platform. You'll learn how to curate an aesthetically pleasing feed, gain followers organically, and leverage Instagram's features to drive traffic and conversions. Digital Marketing for Beginners to Advanced takes you on a journey from the basics to advanced techniques. This course covers the entire Digital Marketing Landscape, from SEO and content marketing to email campaigns and influencer partnerships. Lastly, our Learn to Drive Traffic into Sales through Digital Marketing course will equip you with the skills to turn your marketing efforts into tangible revenue. You'll explore conversion rate optimisation, sales funnels, and customer journey mapping, ensuring every visitor becomes loyal. Take advantage of this opportunity to become a Facebook & Instagram marketing expert. Enrol in our bundle today and watch your sales soar. Let's make your mark in the digital world! CPD 50 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? This Facebook & Instagram Marketing course is ideal for: * Business owners, entrepreneurs, and marketers. * Small business owners are seeking an online presence. * Content creators and influencers. * Startups and e-commerce businesses. * Marketing professionals and digital marketers. * Individuals are interested in digital marketing. CAREER PATH Our Facebook & Instagram Marketing course will prepare you for a range of careers, including: * Social Media Manager * Digital Marketing Specialist * Brand Manager * Content Creator * E-commerce Specialist * Marketing Consultant * Freelancer/Entrepreneur Professionals in this Facebook & Instagram Marketing field can expect a salary range of approximately £25,000 to £50,000 per year. CERTIFICATES CERTIFICATE OF COMPLETION Digital certificate - Included CERTIFICATE OF COMPLETION Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Supercharge your digital marketing skills with our Growth Hacking Techniques online course! Uncover cutting-edge strategies to accelerate business growth, boost online visibility, and master the art of data-driven marketing. Elevate your digital presence and stay ahead in the competitive landscape. Enroll now for a transformative learning experience!

Duco Digital Training's course in BCS Requirements Engineering Practitioner develops your skills in the understanding and application of elicitation, analysis and management of business analysis requirements.

Everything you need to know about onboarding customers onto your product -------------------------------------------------------------------------------- Cherryleaf’s elearning course on content for customer onboarding gives you the foundations for onboarding new users in an effective way. The course includes onboarding exercises on a sample application for you to complete and review. WHY ATTEND THIS COURSE? Onboarding new users is something that many organisations need to do, but very few have had any formal training in how to do it. Sometimes, the result is that the information can be unclear and not fit its purpose. Creating them can also take a lot of time, especially if they need to be changed frequently. WHO IS THIS COURSE FOR? This course is for anyone developing software and who needs to develop onboarding content. WHAT WILL I LEARN? * The different ways to guide users – and when to use them * How to set your goals for onboarding * Understanding and mapping the user journey * How to prioritise the key onboarding actions * How to write clearly, even if writing doesn’t come naturally * Confidence in the work you produce TOPICS COVERED * Introduction * What is onboarding? * The different types of onboarding * Why onboard? * Why not onboard? * About the project and exercises * What is your goal? * Who is your target audience? * Information design and learning theory * Designing for the key actions * Onboarding paths * Customer journey mapping * Types of guidance * Writing the content * Software tools for creating and delivering the content * Testing and measuring it works * Maintenance and governance * Checklists * Action plan for your first 90 days DELIVERY FORMAT The course comprises 15 modules in total, which you can complete at your own pace. The course modules are delivered via the Web in small, manageable modules. With the exercises, each delegate will need to allocate around seven hours to complete the course. OUR EXPERTISE As well as teaching technical communication, we also create end-user documentation, Help, onboarding and UI text for clients. This means every course is based on practical experience of technical communication in today’s environment. YOUR INSTRUCTOR Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. COURSE CURRICULUM First Section * Introduction (7:43) * Project for the exercises * What is onboarding? (3:13) * Why onboard? (12:03) * Why not onboard? (5:06) * What is your goal? (20:08) * Who is your audience? (7:11) * Information Design and learning theories (15:52) * Journey mapping (21:46) * Types of guidance (45:01) * Onboarding outside the product (13:45) * Writing the content (11:24) * Software (23:52) * Measuring (14:29) * Governance (7:17) * Summary (2:41) * Next steps  FREQUENTLY ASKED QUESTIONS When does the course start and finish? The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish. How long do I have access to the course? How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own. What if I am unhappy with the course? We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

OVERVIEW This comprehensive course on Digital Marketing - Growth Hacking Techniques will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Digital Marketing - Growth Hacking Techniques comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. HOW WILL I GET MY CERTIFICATE? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. WHO IS THIS COURSE FOR? There is no experience or previous qualifications required for enrolment on this Digital Marketing - Growth Hacking Techniques. It is available to all students, of all academic backgrounds. REQUIREMENTS Our Digital Marketing - Growth Hacking Techniques is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. CAREER PATH Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. COURSE CURRICULUM 11 sections • 11 lectures • 07:12:00 total length •Fundamentals of Digital Marketing: 00:45:00 •Growth Hacking: 00:34:00 •Customer Journey: 00:35:00 •Content Marketing: 00:36:00 •SEO: 00:40:00 •E-Mail Marketing: 00:45:00 •Facebook Marketing: 00:43:00 •Instagram Marketing: 00:46:00 •Twitter Marketing: 00:37:00 •Youtube Marketing: 00:36:00 •Mobile Marketing: 00:35:00

Explore the art and science of Marketing Communications Excellence in our comprehensive course. Master communication theory, ethical practices, and consumer psychology to create impactful campaigns. Dive into the Marketing Communications Mix and learn strategies for reaching and engaging your audience effectively. Elevate your skills and stay ahead in the ever-evolving world of marketing. Join us now to enhance your communication prowess and drive success in the digital age!

Give a compliment to your career and take it to the next level. This High-income Skill Training including Sales, Digital Marketing, Project Management & IT bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this High-income Skill Training including Sales, Digital Marketing, Project Management & IT bundle will help you stay ahead of the pack. Throughout the High-income Skill Training including Sales, Digital Marketing, Project Management & IT programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this High-income Skill Training including Sales, Digital Marketing, Project Management & IT course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This High-income Skill Training including Sales, Digital Marketing, Project Management & IT Bundle Consists of the following Premium courses: * Course 01: Sales and Marketing Skills Level 3 * Course 02: Digital Marketing * Course 03: Digital Marketing - Growth Hacking Techniques * Course 04: Social Media Strategist Training * Course 05: Disruptive Innovation for Business * Course 06: Customer Relationship Management * Course 07: Influencing and Negotiating * Course 08: Project Management Course * Course 09: Project Management Skills for Manager * Course 10: Functional Skills IT * Course 11: Time Management Enrol now in High-income Skill Training including Sales, Digital Marketing, Project Management & IT to advance your career, and use the premium study materials from Apex Learning. Certificate: * PDF Certificate: Free (Previously it was £6*11 = £66) * Hard Copy Certificate: Free (For The Title Course: Previously it was £10) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your High-income Skill Training including Sales, Digital Marketing, Project Management & IT expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum of Bundle Course 01: Sales and Marketing Skills Level 3 * Module One - Getting Started * Module Two - Understanding the Talk * Module Three - Getting Prepared to Make the Call * Module Four - Creative Openings * Module Five - Making Your Pitch * Module Six - Handling Objections * Module Seven - Sealing the Deal * Module Eight - Following Up * Module Nine - Setting Goals * Module Ten - Managing Your Data * Module Eleven - Using a Prospect Board * Module Twelve - Wrapping Up Course 02: Digital Marketing * Section 1: Introduction * Section 2: How to Apply the Internet Marketing Process * Section 3: The Internet Marketing Strategies That Will Increase Your Sales * Section 4: Creating an Internet Marketing Strategy for Your Business * Section 5: Structuring and Auditing of Website Course 03: Digital Marketing - Growth Hacking Techniques * Module 01: Fundamentals of Digital Marketing * Module 02: Growth Hacking * Module 03: Customer Journey * Module 04: Content Marketing * Module 05: SEO * Module 06: E-Mail Marketing * Module 07: Facebook Marketing * Module 08: Instagram Marketing * Module 09: Twitter Marketing * Module 10: Youtube Marketing * Module 11: Mobile Marketing Course 04: Social Media Strategist Training * The Rise of Social Media * Conducting Market Analysis * Auditing Social Media * Setting Goals and Selecting Platforms * Creating the Social Media Policy * Integrating Marketing Strategies * Developing Effective Content * Understanding the Popular Platforms * Launching Successful Campaigns * Managing the Community * Providing Customer Service * Measuring, Analyzing and Reporting * The Social Media Strategist Career Course 05: Disruptive Innovation for Business * Module 01: Introduction Disruptive Innovations for Business * Module 02: The Three Key Difficulties * Module 03: Six Insight on How to grow Disruptive Innovations next to core Course 06: Customer Relationship Management * Module 01: Introduction to Customer Relationship Management (CRM) * Module 02: CRM Fundamentals * Module 03: CRM Strategies CRM Strategies * Module 04: Data Analysis in CRM * Module 05: CRM Databases * Module 06: Deepening Customer Relationship * Module 07: Handling Customer Complaints * Module 08: Future of CRM Course 07: Influencing and Negotiating Unit 01: Influencing * Influencing * Influencing is about helping others understand * Your Personality affects how you influence others * Influence by Listening * Exercise: Your Influencing Inventory Unit 02: Negotiating * What is Negotiation? * The Drivers of Success in Negotiation * Information and Power in Negotiation * Exercise: Prepare to Negotiate * Successful Negotiation * The Importance of Rapport * Questions in Negotiation * Reducing Stress in Negotiation * Exercise: Examine your Trust Profile * Bringing the Negotiation to a Close * Dealing with Deadlock * Negotiating Online * Specific Negotiation Scenarios * More Negotiation Scenarios * The Negotiator's Toolkit Course 08: Project Management Course * Module 01: Introduction to Project Management * Module 02: PMBOK and PMI * Module 03: Global Project Management * Module 04: Project Life Cycle * Module 05: Time Management * Module 06: Quality Management * Module 07: Effective Planning & Scheduling * Module 08: Human Resource Management * Module 09: Performance Management * Module 10: Talent Management * Module 11: Organising Meeting and Conferences * Module 12: Managing Resources * Module 13: Change Management * Module 14: Business Resilience and Crisis Management * Module 15: Conflict Management * Module 16: Stress Management * Module 17: Communication Skills * Module 18: Procurement & Purchasing Management * Module 19: Risk Management Course 09: Project Management Skills for Manager * Project Management Fundamentals: Know the Principles and Get it Right * Project Definition Stage: The Vital Foundation to Your Success * Project Planning Stage: Failing to Plan = Planning to Fail * Project Delivery Stage: Don't you Love it When a Plan Comes Together! * Project Closure Stage: Deep Sigh - You're Nearly Done Course 10: Functional Skills IT * Section 1: Introduction * Section 2: Information Technology * Section 3: Components of IT * Section 4: Hardware * Section 5: Operating System * Section 6: Application/Software * Section 7: Networking * Section 8: Security * Section 9: Traffic Flow & Enterprise Level IT Components * Section 10: Storage * Section 11: Database * Section 12: Virtualisation & Cloud * Section 13: Management & Other IT Jobs Course 11: Time Management * Identifying Goals * Effective Energy Distribution * Working with Your Personal Style * Building Your Toolbox * Establishing Your Action Plan CPD 120 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? Anyone from any background can enrol in this High-income Skill Training including Sales, Digital Marketing, Project Management & IT bundle. REQUIREMENTS This High-income Skill Training including Sales, Digital Marketing, Project Management & IT course has been designed to be fully compatible with tablets and smartphones. CAREER PATH Having this expertise will increase the value of your CV and open you up to multiple job sectors. CERTIFICATES CERTIFICATE OF COMPLETION Digital certificate - Included CERTIFICATE OF COMPLETION Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

COURSE OVERVIEW Want to know how to create better-performing lead generation campaigns? Are you looking to kickstart a career in sales or digital marketing? Become an asset to any online company and learn how to generate more leads for your business, with this expertly designed course. The Lead Generation Course for Business course is designed to equip you with a range of skills required to drive business performance online. From how to create winning content to setting up KPIs, you will learn how to appeal to your target audience to deliver quality B2B leads. This course is packed with useful information on industry trends, as well as digital marketing techniques and strategies to improve the customer journey. It includes step-by-step guidance on how to increase long-term revenue, equipping you with a wide range of skills needed to turn leads into loyal customers. Enrol in this course today and discover the secrets to successful lead generation in business! WHAT YOU WILL LEARN THIS COURSE IS ONE OF THE MOST IN-DEPTH COURSES ON LEAD GENERATION YOU'LL FIND ON THE INTERNET. IT COVERS EVERYTHING YOU NEED TO KNOW TO MAXIMISE SALES AND GENERATE LEADS, EVEN ON A LIMITED BUDGET * How to Write Winning Email Copy * The Art of Cold Calling Explained * An Introduction to Lead Generation * B2B Sales Skills to Win Over Clients * The Pillars of Finding a Niche * Techniques for Generating Leads * Making the Most of Every Sales Opportunity * How to Integrate Across All Digital Media * Understanding Today's Digital Landscape * How to Set Up Realistic & Measurable KPIs WHY YOU SHOULD CHOOSE THIS COURSE FROM ISTUDY STUDY AT YOUR OWN PACE FULL TUTOR SUPPORT ON WEEKDAYS (MONDAY - FRIDAY) FULLY COMPATIBLE WITH ANY DEVICE FREE PRINTABLE PDF CERTIFICATE IMMEDIATELY AFTER COMPLETION NO PRIOR QUALIFICATIONS ARE NEEDED TO TAKE THIS COURSE NO HIDDEN FEES OR EXAM CHARGES CPD QUALIFICATION STANDARDS AND IAO ACCREDITED EFFICIENT EXAM SYSTEM, ASSESSMENT, AND INSTANT RESULTS OUR CUSTOMER SUPPORT TEAM IS ALWAYS READY TO HELP YOU GAIN PROFESSIONAL SKILLS AND BETTER EARNING POTENTIAL CERTIFICATION AFTER COMPLETING THE COURSE YOU'LL RECEIVE A FREE PRINTABLE CPD ACCREDITED PDF CERTIFICATE. HARD COPY CERTIFICATE IS ALSO AVAILABLE, AND YOU CAN GET ONE FOR JUST £9! ACCREDITATION THIS COURSE IS ACCREDITED BY CONTINUING PROFESSIONAL DEVELOPMENT (CPD). IT IS A RECOGNISED INDEPENDENT ACCREDITATION SERVICE. ENROL TODAY AND LEARN SOMETHING NEW WITH ISTUDY. YOU'LL FIND A FULL BREAKDOWN OF THE COURSE CURRICULUM DOWN BELOW, TAKE A LOOK AND SEE JUST HOW MUCH THIS COURSE OFFERS. WE'RE SURE YOU'LL BE SATISFIED WITH THIS COURSE. Introduction 01:00:00 Way To Use Of Newsletters 01:00:00 Utilizing Visualization Goals 00:30:00 Importance of Blogs 01:00:00 The Extraordinary Power of Visualizing Success 00:30:00 Wrapping Up 00:15:00 Mock Exam Final Exam

COURSE OVERVIEW: The demand for User Experience (UX) and User Interface (UI) designers is skyrocketing. Our Advanced Diploma in User Experience UI/UX Design is a comprehensive program that equips you with the knowledge and skills to craft seamless and user-centric designs that leave a lasting impact. Through a series of thoughtfully designed modules, learners will not only gain an understanding of UX/UI but also the dynamics of the Web Industry, Graphic Design implications, and the intricate details of UX Design, followed by an extensive dive into UI Design and Optimization techniques. Ultimately, the course incorporates a holistic understanding of the Careers in UX/UI, empowering students to venture confidently into this promising field. Enrol in this Advanced Diploma in User Experience UI/UX Design course today and start your journey to a successful career in UX or UI design! -------------------------------------------------------------------------------- KEY FEATURES OF THE COURSE: * CPD Certification * 24/7 Learning Assistance * Interesting Learning Materials -------------------------------------------------------------------------------- WHO IS THIS COURSE FOR? This Advanced Diploma in User Experience UI/UX Design course is ideal for aspiring UX/UI designers, web developers, graphic designers, product managers, and professionals looking to enhance their design skills. Whether you are a beginner or have some experience in design, this course will help you develop a solid foundation and master the intricacies of UX/UI design. -------------------------------------------------------------------------------- WHAT YOU WILL LEARN: In the first part of the Advanced Diploma in User Experience UI/UX Design course, you will dive into the fundamentals, including the difference between UX and UI, the roles and responsibilities of designers in a team, and an overview of the web development process. You will also explore the psychology of colour, working with fonts and icons, and the essential tools and techniques used in graphic design. Moving forward, you will uncover the core principles of UX design, learn how to analyse user profiles, identify pain points, and create user personas. You will gain insights into customer journeys, sales funnels, and the principles of influence. Through hands-on projects, you will develop skills in creating storyboards, mood boards, and information architecture. In the latter part of the course, you will focus on wireframing, prototyping, and testing, ensuring your designs are user-friendly and intuitive. You will learn about usability reports, the "Above the Fold" rule, and optimisation using analytics and heat maps. The course also provides valuable guidance on launching a UX/UI design career, including freelancing, personal branding, and building a professional website. -------------------------------------------------------------------------------- WHY ENROL IN THIS COURSE: Join thousands of satisfied learners who highly rated this Advanced Diploma in User Experience UI/UX Design course for its comprehensive curriculum and effective approach. Benefit from up-to-date industry insights and the latest design trends, ensuring you stay ahead of the curve. UX/UI design is one of the fastest-growing fields, offering abundant job opportunities and career growth potential. Develop your design thinking and problem-solving skills, unleashing your creative potential to craft extraordinary user experiences. -------------------------------------------------------------------------------- REQUIREMENTS: Enrolling in this Advanced Diploma in User Experience UI/UX Design course requires a basic understanding of design concepts and access to a computer with an internet connection. No prior coding or design experience is required. -------------------------------------------------------------------------------- CAREER PATH: Upon completing this Advanced Diploma in User Experience UI/UX Design course, you will be well-prepared for a range of exciting career opportunities, including: * UX/UI Designer (£35,000 - £55,000 per annum) * Web Developer (£30,000 - £45,000 per annum) * Graphic Designer (£25,000 - £40,000 per annum) * Product Manager (£40,000 - £70,000 per annum) * UX Researcher (£35,000 - £50,000 per annum) * Interaction Designer (£35,000 - £60,000 per annum) * User Experience Architect (£45,000 - £75,000 per annum) -------------------------------------------------------------------------------- CERTIFICATION: Upon completing the Advanced Diploma in User Experience UI/UX Design course, you will receive a CPD certificate, widely recognised as a mark of excellence in the professional development of individuals. Enrol today and join the ranks of successful designers who have harnessed the power of user-centric design to create remarkable digital experiences. -------------------------------------------------------------------------------- COURSE CURRICULUM 9 sections • 112 lectures • 12:52:00 total length •Learn UX/UI Course Overview: 00:05:00 •Section Overview: 00:04:00 •UX vs UI: 00:04:00 •UX/UI Designer Marketplace: 00:05:00 •Overview of UX Roles: 00:06:00 •Web Industry Section Overview: 00:03:00 •The Phases of Web Development: 00:13:00 •Designer Responsibilities (working in a team): 00:09:00 •Roles & Descriptions (working in a team): 00:05:00 •Agile Approach To Project Management: 00:12:00 •Scrum - Flexible Framework: 00:06:00 •Project Management Apps: 00:13:00 •XD Lesson - Introduction: 00:13:00 •Graphic Design Section Overview: 00:02:00 •The Psychology of Color: 00:13:00 •Color Wheel & Color Schemes: 00:06:00 •Working with Fonts: 00:10:00 •Working With Icons: 00:04:00 •XD Lesson - Tools, Object Manipulation and Components: 00:13:00 •XD Lesson - Font Styles and Artboard Settings: 00:07:00 •Graphic Design Software Tools: 00:03:00 •Adobe XD lesson 4 - Icons & Vector Graphics: 00:14:00 •UX Design Section Overview: 00:04:00 •What is User Experience Design? (UX): 00:09:00 •UX Design Process: 00:03:00 •The UX Analysis Process: 00:08:00 •Working with User Profiles: 00:03:00 •Understanding User Pain Points: 00:03:00 •XD Lesson 5 Class Project: Сompetitive Analysis: 00:10:00 •Developing a Persona Part 1: 00:05:00 •Developing a Persona Part 2: 00:05:00 •Customer Journey: 00:04:00 •Customer Journey vs Sales Funnel: 00:04:00 •3 Phases of a Sales Funnel: 00:07:00 •4 Stages of a Sales Funnel: 00:06:00 •Macro/Micro Conversions: 00:05:00 •Stages of Market Sophistication: 00:06:00 •Lead Generation Funnel: 00:06:00 •Digital Product Sales Funnel: 00:05:00 •7 Principles of Influence: 00:12:00 •Age Based Influence Triggers: 00:06:00 •Gender Influence Triggers: 00:06:00 •Interest Based Marketing: 00:04:00 •Understanding User Flow: 00:08:00 •XD Lesson 6 Class Project: Userflow - Your first UX deliverable: 00:07:00 •Working with Story Boards: 00:05:00 •XD Lesson 7 Class Project: Crafting a Story board: 00:09:00 •Working with Moodboards: 00:04:00 •XD Lesson 8 Class Project: Creating Moodboard: 00:11:00 •Sitemap & Information Architecture: 00:07:00 •XD Lesson - Class Project: App Architecture: 00:09:00 •Low and Hi Fidelity Wireframes: 00:03:00 •XD Lesson - Class Project: Login Screen Wireframe Using Material Design: 00:08:00 •Working with Prototypes: 00:04:00 •XD Lesson - Class Project: Home Screen Wireframe and Linking: 00:07:00 •XD Lesson - Class Project: Adding Interaction to Wireframes: 00:10:00 •Testing and Evaluating: 00:11:00 •UX Deliverables: 00:03:00 •UX Design Conclusion: 00:01:00 •UI Design Section Overview: 00:03:00 •UI Design Overview: 00:03:00 •Types of Interfaces: 00:10:00 •Landing Pages Overview: 00:10:00 •XD Lesson - Using Grids in XD: 00:08:00 •XD Lesson - Single Card design: 00:13:00 •UI Controls: 00:07:00 •UI Components: 00:12:00 •Navigational Components: 00:12:00 •Header Design Overview: 00:07:00 •XD Lesson - Mobile & Desktop: Header Design: 00:10:00 •XD Lesson - Mobile & Desktop: Dropdown Design: 00:06:00 •Common Layouts Overview: 00:08:00 •XD Lesson - Common Layouts: 00:07:00 •Mobile & Desktop Footer Design Overview: 00:07:00 •XD Lesson - Mobile & Desktop: Footer Design: 00:06:00 •Mobile & Desktop Button Design Overview: 00:05:00 •XD Lesson - Mobile & Desktop: Button Design: 00:10:00 •XD Lesson - Mobile & Desktop: Input Design: 00:07:00 •Mobile & Desktop Filter Search Bar Design Overview: 00:06:00 •Adobe XD Lesson - Mobile & Desktop: Filter Design: 00:07:00 •Adobe XD Lesson - Mobile & Desktop: Search Design: 00:03:00 •UI Kit Overview: 00:05:00 •Adobe XD Lesson - Desktop and Mobile: UI Kit: 00:06:00 •Microinteractions Overview: 00:05:00 •Adobe XD lesson - Microinteractions: 00:07:00 •Optimization Section Overview: 00:02:00 •Feedback Review & Getting Referrals: 00:04:00 •'Above the Fold' Rule: 00:04:00 •Adobe XD lesson - Designing a Powerful Above the Fold: 00:08:00 •Using Analytics For Optimization: 00:05:00 •Heat Maps & Element Placements: 00:04:00 •Crafting A Usability Report Overview: 00:08:00 •Adobe XD lesson - Crafting Reports in XD: 00:20:00 •Careers in UX/UI Section Overview: 00:06:00 •Your Daily Productivity Hub: 00:14:00 •How To Start Freelancing: 00:08:00 •Client Consulting: 00:04:00 •Building a Brand: 00:10:00 •Personal Branding: 00:06:00 •The Importance of Having a Website: 00:08:00 •Creating a Logo: 00:05:00 •Step by Step Website Setup: 00:17:00 •UI Templates: 00:06:00 •Logo Templates: 00:04:00 •Creating a Business Email: 00:06:00 •Networking Do's and Don'ts: 00:04:00 •Top Freelance Websites: 00:10:00 •UX/UI Project Scope Questions: 00:10:00 •Laser Focus & Productivity Tools: 00:06:00 •The Places to Find UX Jobs: 00:05:00 •Resources - Advanced Diploma in User Experience UI/UX Design: 00:00:00 •Assignment - Advanced Diploma in User Experience UI/UX Design: 00:00:00