90 Conflict courses in Bradford

The psychological insights and skills you need Knowing how to resolve conflict constructively is an essential life skill – improving personal and professional relationships, mental health, productivity and more… -------------------------------------------------------------------------------- * Accredited CPD Certificate : 6 hours * Length 1 day (9.30am - 4.00pm) -------------------------------------------------------------------------------- > Counts towards the Diploma – from 2024, this course will be a requirement of Part 1 of the HG Diploma. > A fantastic approach that helps you unpack the issues, respond positively and > find an effective solution that moves everyone forward... THIS COURSE WILL: * deepen your understanding of why conflicts develop and escalate, the psychological factors involved and the cultural and contextual influences on our perceptions, experience and responses to conflict * build your confidence and comfort around being in situations that involve conflict * give you a range of skills and techniques that you can use with both individuals and groups, in therapy or the workplace – or with your friends and family – to resolve conflict constructively It will also enable you to: * help clients recognise conflict and understand their own responses to it * help clients develop the skills to engage with conflict productively, so they are more likely to reach positive outcomes * provide clients with a framework and structure for addressing conflict in a healthy way * help clients become less fearful of conflict, so they don’t avoid it in ways that are unhelpful and to recognise the role of conflict in healthy relationships * provide psychoeducation, explaining how barriers to needs can cause conflict and how this can be different in different cultural contexts The course is interactive and experiential, with a focus on developing practical and transferable conflict resolution skills. It combines trainer input, discussion, small group activities and role-play to build your confidence when helping to resolve conflict at all levels, whether one-to-one or in organisations. WHY TAKE THIS COURSE Conflict isn’t always destructive. Properly handled it can be creative and productive, leading to better outcomes and possibilities for all. Although conflict is a normal, ever-present possibility in our lives – between family, friends, colleagues, neighbours, and in our interactions with organisations – when it  becomes entrenched it can cause immense individual distress, and waste time and money. Addressing interpersonal conflict using the psychological insights, concepts and proven techniques you will learn on the day, helps us to solve problems creatively and improve the health and wellbeing of those involved. To lead a healthy life we don’t need to avoid all conflict, but we do need to know how to approach it in ways which can help everyone involved meet their emotional needs, a win/win for all. Learning the human givens approach to conflict resolution helps to reduce the potential damaging consequences of destructive conflict and embrace the benefits of constructive conflict. Throughout the day, Rupinder will draw on her own considerable practical experience of successful conflict resolution and mediation in a wide range of settings as she provides expert guidance and training in the psychological insights and skills you need to be able to constructively resolve conflict between individuals and/or groups. > Addressing conflict in the right way helps us solve problems and improves the > health and wellbeing of everyone involved... WHAT THE COURSE COVERS * The common causes of interpersonal conflict * The negative impacts and potential benefits in conflict situations * How to consider intentions and outcomes when engaging in conflict * The different methods used to influence the outcome of conflict, and how the method influences the outcome * What a resolution really is * The cultural and contextual influences on perceptions, experience, and responses to conflict * The role our innate needs and resources play in conflict situations * Identifying our influence on the process of conflict * Effective skills to engage people who are in conflict * A practical, sequenced model for effective mediation and conflict resolution * An effective framework for facilitating constructive conversations * How to structure a session/s to: facilitate resolution, increase engagement, understanding and define the needs of all parties * Effective skills to facilitate negotiations * Techniques and diffusing strategies to reduce potential barriers * How to access resources to build agreements that last * The effective skills needed to facilitate negotiations * How to implement opportunities in organisations to address conflict effectively * Ways to develop your leadership ability to respond to conflict and/or support others who are enduring it * How to use this to support the process of resolution by improving how individuals relate to one another and addressing the contentious issues constructively * And much more [https://www.humangivens.com/college/conflict-resolution-training/#programme]… -------------------------------------------------------------------------------- COURSE PROGRAMME The ‘Conflict Resolution’ course starts at 9.30am and runs until 4.00pm. * From 8.30am Registration (Tea and coffee served until 9.25am) * 9.30am Approaches to conflict * 11.00am Discussion over tea/coffee * 11.30am Understanding Causes and Impact * 1.00pm Lunch (included) * 1.45pm Increasing engagement * 3.00pm Discussion over tea/coffee * 3.15pm Reaching Resolution * 4.00pm Day ends -------------------------------------------------------------------------------- WHO IS THIS COURSE SUITABLE FOR? * This course is for anyone wishing to understand more about the different ways conflict can affect us, or to feel more confident in a facilitation or leadership role when helping conflicted people * It is also very relevant to anyone working in a supportive role – such as counsellors, psychotherapists, managers, HR staff, life coaches, Mindset Coaches, social workers etc. – as well as employees, customer service personnel and anyone working in schools and education. -------------------------------------------------------------------------------- This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

The ability to effectively manage conflict is a core competency in the 21st-century workplace.

Provides employees with conflict resolution strategies and techniques to be utilised...

Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction. For more queries, reach out to us: info@mangates.com

If you want to improve your or your team ability to resolve and reduce conflicts, feel free to check out my Training course focusing on conflict resolution.

Mediation and Conflict Course

Conflict within a workplace can appear in many forms, from personality conflicts between employees to employee and supervisor issues. This course will equip you with the knowledge of conflict management strategies and the practical skills to take steps to help to resolve situations of conflict.

Conflict is a word that conjures up many emotions. It is something that most people would prefer to avoid, if possible. Work can be an emotive place. Positive relationships can make your life at work exciting, motivating and challenging, whilst relationships that do not hold value to you could make your life very difficult and stressful, especially if there is conflict between you and your manager. This course is essential for people who want to understand where conflict can be used to positive effect and how to manage conflict in your working relationships and see it as something positive that can stimulate the environment. Research has shown that relationships at work are an extremely high motivational factor, and for a lot of people it has a higher importance that salary! Therefore, it is essential that we invest in relationships and search out new ways to make them better in order to have a more positive influence on our surroundings. By understanding why other people are in conflict we can manage the conversation a lot better, with outcomes managed more effectively so the 'conflict' will add value to the organisation. This participative event will cover a wide variety of exercises and personal stories, and leave course participants with a clear strategy to identify when they are in conflict with someone and how they will structure their approach to get to a satisfactory outcome. This is a workshop that targets anyone where conflict needs to be managed and cannot seem to resolve it, whether internally or externally. At the end of the day, participants will: * Know their key relationships and the strength of those relationships * Complete the Strengths Deployment Inventory (SDI) to identify where you deploy your strengths * Understand what is important to you and your key stakeholders * Know how motivational value systems can influence behaviour * Tailor your communication style to match that of your opposite party * Know conflict strategies to resolve conflict in others * Learn to be more assertive when challenging * Achieve key personal, departmental and organisational objectives 1 WHERE ARE YOU NOW? * How effective are your current working relationships? * Can I work effectively without the input from others? * Who do you need to be a success? 2 THE STRENGTHS DEPLOYMENT INVENTORY (SDI) * Completion of the SDI questionnaire * An understanding of the theory * A 'trip around the triangle' * Predicting relationship interaction * Your scores and what they mean in your relationships 3 CONFLICT THEORY * What is conflict? * The 3 flags of conflict * What are your conflict triggers? * Your conflict scores plotted * The conflict sequence 4 CONFLICT RESOLUTION STRATEGIES * Early warning signs * Most productive behaviours * Least productive behaviours * Preventable / unwarranted conflict * Review of the dynamic triangle * Review of the day, personal learning and action planning

Mediation for Managers Training

Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction. For more queries, reach out to us: info@mangates.com