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15 Catering courses in Portlethen

CateringPortlethen

Seasonal hand-tied bouquet workshop - on request

By Wildside London

Get together with friends and family and learn the art of building a beautiful hand-tied bouquet of the best seasonal flowers. Mix a gorgeous selection of flowers, fillers and foliage using the 'spiralling' technique used by the pros to make your bouquet and gain lots of flower hacks, tips and tricks along the way. We finish by tying, wrapping and presenting and you'll leave with your floral creation to enjoy at home and the ability to do it all again.

Seasonal hand-tied bouquet workshop - on request
Delivered in-person, on-requestDelivered In-Person in London
£65 to £85

2 Day Supervising First Aid for Mental Health

By Prima Cura Training

2 Day Supervising First Aid for Mental Health course is a specialized program catering to leaders and supervisors, equipping them with essential skills to foster a mentally healthy work environment.

2 Day Supervising First Aid for Mental Health
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

Food Safety

5.0(3)

By Magpie Training

Food safety course designed to give the learner the skills needed to prevent cross contamination within their own lives and place of work

Food Safety
Delivered in-person, on-requestDelivered In-Person in Consett
£18

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

Conflict management – The keys to success to conflict resolution

By Beyond Satisfaction - Customer service Training

If you want to improve your or your team ability to resolve and reduce conflicts, feel free to check out my Training course focusing on conflict resolution.

Conflict management – The keys to success to conflict resolution
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

The keys to success to continuous improvement

By Beyond Satisfaction - Customer service Training

If you want to improve your or your team ability to have the best approach to personal development, feel free to check out my Training course focusing on continuous improvement.

The keys to success to continuous improvement
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

Understanding and applying the core values of Leadership

By Beyond Satisfaction - Customer service Training

If you want to improve your or your team ability to lead a team successfully, feel free to check out my Training course focusing on the keys to success to effective Leadership.

Understanding and applying the core values of Leadership
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in-person, on-request, onlineDelivered Online & In-Person in UK Wide
Price on Enquiry
12

Educators matching "Catering"

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The Beach Apartment

the beach apartment

London

Step away from the everyday and into this stunning seaside retreat; luxury open-plan living, where the sea practically touches your toes. Situated on the picturesque coastline of Stonehaven (North East Scotland), this idyllic beach apartment boasts cosy, stylish interiors and offers a truly unique stay.

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Dm Training Consultants Ltd

dm training consultants ltd

Portlethen

I have spent over 25 years in the hospitality business, working and understanding people at all levels of customer service. Initially I worked in various hotels throughout Scotland learning all aspects of customer service journey and working at high levels of customer service delivery. I do love to see customer service carried out naturally and without Donna Matherseffort where customer service facing staff just ‘get it’. All too often unfortunately we see businesses who focus on customers now and again but not tapping into the detail or emotions that go along with delivering something special for your customers. I started DM Training in 2006 to help put some of my experiences and knowledge into practice and deliver training to help businesses rise to the ever increasing challenges we come across in today’s market place. Having my own business has been a real life challenge but the rewards personally have been exciting and it has enabled me to look at the things in life that really matter. Firstly, I have learnt that in order to capture your audience when in a training role, make it fun and appealing to everyone. Doesn’t matter the subject area, if its not captured your audience then it is not being effective. Secondly - you can if you think you can. By delivering training using this principle you can deliver effective training that matters and get results. My training has taken me all over Scotland delivering training to a variety of organisations at various levels and this is what makes it exciting and keeps the energy alive. I do hope you get a chance to come along to one of our training courses on offer and enjoy the experience.

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