117 CALM courses in London delivered Live Online

SEVEN WEEK ONLINE QIGONG COURSE TO NOURISH YOUR HEART STARTS TUESDAY 14TH MAY Dates: Tuesdays 6-7.15pm: May 14th, 21st, 28th, and June 4th, 11th, 18th, and 25th (all classes recorded so you can catch up in your own time) Price: £70 (concessions available) In Chinese Medicine Summer is the season of the FIRE element and is governed by the organ of the Heart. It is the most YANG, active, expansive, uplifting and dynamic part of the cycle, associated with the emotion of Joy.  It is a Joy that is balanced and grounded with stillness allowing our SHEN or mental energy to rest. Not the anxious, over-excited or even manic joy that can unsettle us, leaving us searching for the next high, instead it is a balanced and nourishing heart-centred joy that radiates through our whole being. Helping us to connect with our true self, our own innate inner beauty and that of the world around us. CONNECT TO YOUR TRUE SELF THROUGH THIS TRANSFORMATIVE HEART-CENTRED ENERGY PRACTICE.  Designed to nourish your heart, this course combines ancient Qigong practices with modern techniques to cultivate emotional well-being, resilience, and inner harmony. Leaving you feeling calm, relaxed and connected to your true self. What is included:  * Seven live 75min zoom classes  * Access to replays of all classes so you can catch up in your own time. * Learn heart-centered Qigong movements, exercises and meditations * Guided heart meditations * Experience the Healing sounds of the heart  * Learn how to clear the meridian pathways associated with the heart.  * Learn self-massage techniques for key acupuncture points to calm anxiety, regulate blood pressure and relax the heart. What will you get out of the course: * Cultivate self-love, compassion, and emotional balance * Enhance heart health and vitality * Reduced inner physical tension, less pain and discomfort * Reduce stress, anxiety and worry * Connect with a supportive community of like-hearted individuals

A masterclass in devising therapeutic metaphors This inspiring online training day gives you powerful, non-intrusive ways to help distressed young people – and others – overcome difficulties in their lives – the skills you will learn can also be used with adults -------------------------------------------------------------------------------- * Accredited CPD: 6 hours * Length: 1 day (9.15am - 4.00pm GMT) -------------------------------------------------------------------------------- LIVE ONLINE – Join Pamela Woodford live online on Tuesday 18th June 2024 for this enjoyable, experiential CPD accredited training day – you will have plenty of opportunities to ask questions, take part in exercises to practice the steps involved, come up with pertinent metaphors and create your own story. Limited numbers. BONUS RECORDING – you will also get a recording of the tutor sessions for a limited time afterwards to maximise your learning. >>  If you can’t make this date please register your interest below and we’ll let you know as soon as a new date is available. > Fantastic online training, engaging and thought-provoking throughout. The > confidence Pamela has given me will impact positively on my everyday practice, > I am truly inspired... > > PSYCHOTHERAPIST WHY TAKE THIS COURSE Children’s natural affinity with stories gives us an incredibly powerful, non-directive way to help emotionally distressed and abused young people, who can sometimes be hard to reach in any other way.  On this practical live training event you will learn how to tap into your own metaphorical brain to create therapeutic stories and metaphors ‘in the moment’ that are appropriate to each individual’s circumstances and experiences. Throughout the day Pamela – a master storyteller and highly experienced psychotherapist – draws on her own case histories, metaphor and story examples as she guides you through the steps involved in ‘thinking on your feet’ and creating a story yourself in the moment.  By the end of the day you will have lots of new, innovative ways to engage with and help distressed children deal with the experiences they have had – whilst also offering them hope, understanding, and new ways of thinking and feeling about life and themselves. Indeed, you may well be surprised at how quickly positive psychological changes occur as a result of the stories you will create and tell ‘in the moment’. Stories also play a crucial role in child development – through the ways the different characters think, act and overcome difficulties, children gain important templates for understanding the world and dealing with the challenges and situations they will meet in life – both now and in the future. They are a wonderful way to help build resilience. Storytelling and the careful use of therapeutic metaphor are crucial elements of successful counselling and psychotherapy – they help bypass assumptions and rigid thinking to offer a new, broader way of looking at things, awaken innate resources and offer crucial hope – just what struggling children need… > Wonderful, interactive online course. Pamela is a joy to listen to – I learnt > so much > > COUNSELLOR WHAT WILL YOU LEARN * A clear understanding of how to address emotional issues in children * Simple ways to calm and relax children – “it’s the way you tell ‘em” * Tips for igniting your own imagination and creativity * How to ‘think metaphor’ to find the right one for each situation * A step-by-step guide to creating your own stories – the 6 steps for creating short stories with metaphors specifically tailored to quickly bring about positive psychological changes in children and young people * Breathing life into inanimate objects and taking inspiration from nature – how to tune into your metaphorical mind * Valuable experience in creating your own therapeutic story from scratch * How to use your stories and metaphors * The importance of paying attention to the words children use when telling you something * Case histories which illustrate the effectiveness and flexibility of stories – and show why they are such powerful therapeutic tools, even with difficult cases * How to find your own metaphors and connect them emotionally to distressing situations * Using embedded suggestions in stories – exercise * Different ways to use therapeutic stories, such as those in Pamela’s acclaimed Brighter Little Minds series, to develop emotional literacy * The importance of incorporating all of our senses * How to adapt stories to use with adolescents and adults * Tips for thinking creatively ‘on your feet’ to come up with suitable metaphors and ideas there and then in the moment * Flexible skills that can easily be adapted to working with adults * Why subtly entwining a child’s interests into a story makes its impact stronger * How to introduce a story or therapeutic metaphor naturally into your conversation * Feedback on the story you create and time to ask questions of the tutor – a highly experienced and creative psychotherapist who has spent decades working therapeutically with distressed children and young people * A greater appreciation of the subtle power of metaphor, imagination and embedded suggestions [https://www.humangivens.com/college/therapeutic-language-workshop/] and how to use them to help the young people you care for * Increased confidence in creating and telling therapeutic stories yourself * A variety of story examples and ‘scripts’ * Lots of new ideas from Pamela Woodford’s ‘treasure chest of healing spells’ to spark your own creativity * Tips for improving your own storytelling abilities > Such a helpful live online training day – the use of metaphor via story form > is a powerful tool > > HEAD OF BEHAVIOUR SUPPORT SERVICE – EDUCATION -------------------------------------------------------------------------------- Course Programme The ‘How to create healing stories for distressed children’ live online workshop starts at 9.15am and runs until 4.00pm. (GMT). * 9.15am Join the Zoom meeting * 9.30am What can go wrong for children? How stories can help * 11.00am Comfort break and discussion * 11.10am Using metaphor, relaxation, imagination and embedded suggestions * 1.00pm Lunch break * 1.40pm Setting the scene and creating the story * 3.10pm Comfort break and discussion * 3.20pm Sharing the stories you have created * 4.00pm Day ends -------------------------------------------------------------------------------- WHO IS THIS COURSE SUITABLE FOR? Anyone working with emotionally distressed children or young people, including: * Psychotherapists, therapists and counsellors * Teachers and educational professionals * Childcare and healthcare professionals (and students) * Foster carers * Adoptive parents – and perspective adoptive parents * Social workers * Parents and carers * Interested friends or family who wish to help a young person they know * And anyone who would like to attend for personal reasons -------------------------------------------------------------------------------- https://directory.cpdstandards.com/providers/human-givens-college/ This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

Self-help and relaxation skills and exercises for stressed, burned out SEN parents and carers

Learn to use vulnerability to live an authentic and courageous life.

I am a Reiki Teacher in Manchester and one of the few traditionally trained Reiki Masters in the UK who have been trained by international best-selling Reiki author Penelope Quest. My teaching methods use traditional Reiki techniques perfected over many years and you can be assured of my support during and after your course. I teach all three levels of Reiki courses, level 1 reiki. level 2 reiki and reiki master level 3

READ AND DISCUSS THIS GRIPPING STORY OF OBSESSIONAL LOVE FROM A MASTER STORYTELLER HIGHLIGHTS * Join this book club and gain extra motivation to read in English * 5 hours of live classes to help you develop fluent speaking in English * Read this book to discuss how one moment can transform a series of lives   * Be corrected by an expert English teacher to remove errors and mistakes This 5 week English language book group course uses the wonderful novel Enduring Love by Ian McEwan.  Each week you read some chapters, discuss them in class and improve specific areas of vocabulary or grammar while also examining literary aspects of the novel.  Personalised feedback improves your grammar, vocabulary and pronunciation. THE BOOK CLUB BOOK Enduring Love, written in 1997 is a powerful story about two strangers who meet after witnessing a deadly ballooning accident.  Joe Rose's calm life is shattered by his brief meeting with Jed Parry, a loner who threatens everything that Joe holds dear.  Utterly compelling ― Sunday Times Taut with narrative excitement and suspense ― Sunday Times A plot so engrossing that it seems reckless to pick the book up in the evening if you plan to get any sleep that night ― Daily Mail Geoff says: > "This is one of Ian McEwan's finest novels - a dramatic story coupled with > exquisite, poetic writing that explores love in multiple forms."

Are you a manager? Have you got pressures and challenges you're not entirely sure how to handle? Are you short of time and even shorter on energy? Would you like a little support, just for you? Look no further! Come and join us for a day of exploration and discussion that blends cutting edge insights with plain old common sense and looks to restore a little calm and confidence to your world.

Movement for Calmis an exercise-based workshop exploring yogic and muscle relaxation techniques from a range of practices. The aim is to release tension within the body. When we are stressed or anxious, we produce adrenaline, the 'fight' or 'flight' chemical response. Movement for Calm will help explore ways to restore balance to the chemical reactions produced in the body, loosening muscles and in turn calming both body and mind. This workshop has been developed for forward-thinking organisations wanting to make a real commitment to improving workplace wellbeing. This workshop will help participants identify areas of tension in the body, and learn exercises and movement-based sequences to release anxiety and stress caused by unnecessary muscle tension. The aim is that people leave the workshop relaxed and refreshed, ready to take on the toughest of corporate challenges.

Duration 2 Days 12 CPD hours This course is intended for Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course. Overview Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. CUSTOMER SERVICE - A BASELINE * Recognizing Your Customers * Understanding Your Role in Customer Service 2. DEVELOPING A CUSTOMER SERVICE MIND-SET * Leveraging Your First Impression * Feeling Positively About Customers * Mastering Moods and Emotions 3. IDENTIFYING CUSTOMER NEEDS * Understanding the Customer\'s Situation * Avoiding Assumption and Prejudgment * Meeting Basic Needs * Seeking to Exceeding Expectations * Building Repeat Relationships 4. CONNECTING WITH THE CUSTOMER * Achieving Authenticity through Body Language * Responding Effectively to Problems * Mastering Online Etiquette * Seeking Customer Feedback 5. DEALING WITH DIFFICULT SITUATIONS * Effectively Addressing Complaints * De-escalating Anger * Establishing Common Ground * Remaining Calm, Respectful and Objective 6. EFFECTIVELY ADDRESSING COMPLAINTS * Creating a Memorable Customer Experience ADDITIONAL COURSE DETAILS: Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Learn how to work with your inner voice so that you can lead your life more confidently and harmoniously.