814 Business courses in Liverpool

Infection prevention and control is essential for all businesses, particularly where the working environment or work activities could put employees and those around them at risk of infection. This includes those working in healthcare, in close contact with people or animals, and those involved in the cleaning of human and animal waste. Infections can be easily spread, but by understanding the correct steps to take, the risk of their occurrence can be both prevented and controlled.

Give your staff market-leading delivery skills and intercultural communication techniques with our unique course. TILT has been delivered to military and commercial clients and is seen as best-practice for those training internationally.

Our 1-day Customer Service Training Course equips your employees with best practice customer care techniques to engage with customers in professional manner.

The aim of this Menopause in the Workplace Training is to equip your employees with non-biased facts. Discover how menopause affects women at work, their fellow colleagues & the working environment.

Our Dealing with Difficult People Training provides your team with communication skills to handle challenging situations, identify early warning signs & triggers, whilst creating more positive outcomes.

Bespoke Mental Health Training Sessions | Mental Health Keynote | Mental Health Workshops | Mental Health Courses | Bespoke Mental Health Talk for the workplace

Our First Aid At Work Requalification Course is intended for anybody who has previously completed a First Aid At Work Course and whose certification is about to expire. This training will refresh your understanding of first aid, whilst also giving you the confidence to respond appropriately in an emergency situation.

Manage Abrasive Workplace Behaviour with Backbone: What’s one of the toughest jobs managers face? Managing abrasive employee behaviour is no easy task, and doing it poorly or failing to do it altogether can have disastrous consequences for your organization, your team, and you. You know what you should do (intervene early, be specific, develop a corrective action plan), but why is it so terribly hard to do it? What can you do to manage unacceptable employee behavior calmly, confidently, and compassionately?

A fire, or similar emergency can happen at any time in your workplace. Fire safety awareness refers to the knowledge and understanding of the precautions and measures that individuals can take to prevent fires from occurring and to minimize the damage caused by fires. This course will ensure that your staff and their managers all know what to do to maximize safety in the event of a fire or a gas leak.