36 Business Manager courses delivered Live Online

Duration 3 Days 18 CPD hours This course is intended for The target audience for the SRE Practitioner course are professionals including: Anyone focused on large-scale service scalability and reliability Anyone interested in modern IT leadership and organizational change approaches Business Managers Business Stakeholders Change Agents Consultants DevOps Practitioners IT Directors IT Managers IT Team Leaders Product Owners Scrum Masters Software Engineers Site Reliability Engineers System Integrators Tool Providers Overview After completing this course, students will have learned: Practical view of how to successfully implement a flourishing SRE culture in your organization. The underlying principles of SRE and an understanding of what it is not in terms of anti-patterns, and how you become aware of them to avoid them. The organizational impact of introducing SRE. Acing the art of SLIs and SLOs in a distributed ecosystem and extending the usage of Error Budgets beyond the normal to innovate and avoid risks. Building security and resilience by design in a distributed, zero-trust environment. How do you implement full stack observability, distributed tracing and bring about an Observability-driven development culture? Curating data using AI to move from reactive to proactive and predictive incident management. Also, how you use DataOps to build clean data lineage. Why is Platform Engineering so important in building consistency and predictability of SRE culture? Implementing practical Chaos Engineering. Major incident response responsibilities for a SRE based on incident command framework, and examples of anatomy of unmanaged incidents. Perspective of why SRE can be considered as the purest implementation of DevOps SRE Execution model Understanding the SRE role and understanding why reliability is everyone's problem. SRE success story learnings This course introduces a range of practices for advancing service reliability engineering through a mixture of automation, organizational ways of working and business alignment. Tailored for those focused on large-scale service scalability and reliability. SRE ANTI-PATTERNS * Rebranding Ops or DevOps or Dev as SRE * Users notice an issue before you do * Measuring until my Edge * False positives are worse than no alerts * Configuration management trap for snowflakes * The Dogpile: Mob incident response * Point fixing * Production Readiness Gatekeeper * Fail-Safe really? SLO IS A PROXY FOR CUSTOMER HAPPINESS * Define SLIs that meaningfully measure the reliability of a service from a user?s perspective * Defining System boundaries in a distributed ecosystem for defining correct SLIs * Use error budgets to help your team have better discussions and make better data-driven decisions * Overall, Reliability is only as good as the weakest link on your service graph * Error thresholds when 3rd party services are used BUILDING SECURE AND RELIABLE SYSTEMS * SRE and their role in Building Secure and Reliable systems * Design for Changing Architecture * Fault tolerant Design * Design for Security * Design for Resiliency * Design for Scalability * Design for Performance * Design for Reliability * Ensuring Data Security and Privacy FULL-STACK OBSERVABILITY * Modern Apps are Complex & Unpredictable * Slow is the new down * Pillars of Observability * Implementing Synthetic and End user monitoring * Observability driven development * Distributed Tracing * What happens to Monitoring? * Instrumenting using Libraries an Agents PLATFORM ENGINEERING AND AIOPS * Taking a Platform Centric View solves Organizational scalability challenges such as fragmentation, inconsistency and unpredictability. * How do you use AIOps to improve Resiliency * How can DataOps help you in the journey * A simple recipe to implement AIOps * Indicative measurement of AIOps SRE & INCIDENT RESPONSE MANAGEMENT * SRE Key Responsibilities towards incident response * DevOps & SRE and ITIL * OODA and SRE Incident Response * Closed Loop Remediation and the Advantages * Swarming ? Food for Thought * AI/ML for better incident management CHAOS ENGINEERING * Navigating Complexity * Chaos Engineering Defined * Quick Facts about Chaos Engineering * Chaos Monkey Origin Story * Who is adopting Chaos Engineering * Myths of Chaos * Chaos Engineering Experiments * GameDay Exercises * Security Chaos Engineering * Chaos Engineering Resources SRE IS THE PUREST FORM OF DEVOPS * Key Principles of SRE * SREs help increase Reliability across the product spectrum * Metrics for Success * Selection of Target areas * SRE Execution Model * Culture and Behavioral Skills are key * SRE Case study POST-CLASS ASSIGNMENTS/EXERCISES * Non-abstract Large Scale Design (after Day 1) * Engineering Instrumentation- Instrumenting Gremlin (after Day 2)

Become a Certified Digital Leader Designed for: * IT managers and business managers * Consultants * Project managers Key take aways from this leadership course (non-technical): * Be comfortable with digital trends and technologies * Leverage digital for your business * Organise digital and manage digital transformation successfully Module 1 - Digital concepts * Digital building blocks * Digital lifecycle * Big Data strategy Module 2 - Digital strategy * Strategy * Golden triangle of digital transformation * Opportunity analysis Module 3 - Digital marketing * Advertising * Funnels * E-commerce Module 4 - Digital economy * Competitive landscape * Influencers * Legislation  Module 5 - Digital finance * Digital investments * Defining budgets for digital * ROI of digital marketing Module 6 - Information risks * Information security concepts * AI risks * Privacy and Intellectual Property Module 7 - Organising digital * Organisational design * Iterative approaches Module 8 - Leading the digital workforce * Digital mindset  * Robots & human workforce * Industry 4.0 Module 9 - Leading Digital Transformation programmes * Product development & Innovation * Programme management * Organisational change Case studies  * 3 business cases

Software comes in a variety of guises - application software, firmware, middleware, system software. Increasingly, however, it doesn't necessarily present that way, especially as the boundaries between software, data and source code are becoming more and more blurred. And as software becomes more complex and more difficult to disentangle, so it becomes harder to manage and to value. But as it becomes more integral to every aspect of a business, so it is ever more important to keep on top of the technical, legal and commercial issues that arise, issues such as: To address these issues, organisations need a process for evaluating their current situation from all perspectives and for identifying the key actions they need to take to ensure holistic management of their software. This very practical programme will help set your organisation on the right path. Note: this is an indicative agenda, to be used as a starting point for a conversation between client and consultant, depending on the organisation's specific situation and requirements. This programme is designed to give you a deeper understanding of: * The technical, legal and commercial risks associated with software development, procurement, use and commercial exploitation * The most appropriate processes and responsibilities for managing those risks Note: this is an indicative agenda, to be used as a starting point for a conversation between client and consultant, depending on the organisation's specific situation and requirements. 1 SOFTWARE BUSINESS MODEL * What is the software business model? * What options exist? * Has the software business model been thoroughly reviewed to ensure its viability? This means fully understanding the market opportunity, the business environment and customer and end-user expectations. 2 TECHNOLOGY * What are the technologies? * How has the technology selection been validated considering the competitiveness, structure, and potential for future innovation? 3 UI AND UX * What is the UI and UX? How to best articulate this? * Has the user interface and user experience been studied from both a subjective and objective view to give insight into customer behaviour? 4 LEGAL FRAMEWORK / COMMERCIAL ASPECTS * Has the necessary legal framework or commercial aspects that may impact upon use or operation of the software been understood and risks identified and mitigated? 5 SOFTWARE DEVELOPMENT * What is the software development process? * Are both the business management and development team's processes resilient in order to improve the company's capability and the maturity of the software? 6 SOFTWARE QUALITY * What is quality? * What are the metrics around software quality? What is the maturity level, based around a qualitative and quantitative assessment? 7 INTELLECTUAL PROPERTY ASSOCIATED * What IP should be considered when it comes to software? * Does the company understand both the intellectual property risks and potential opportunities associated with this software? 8 SECURITY * What does software security mean in this context? * How is it being addressed? 9 AN HOLISTIC APPROACH * Review of roles and responsibilities to ensure appropriate management and protection

In today's competitive business world firms are under unprecedented pressure to deliver value to their shareholders and other key stakeholders. Senior executives in all parts of the organisation are finding that they need some degree of financial know how to cope with the responsibility placed on them as business managers and key decision-makers; monitoring and improving business performance, investing in capital projects, mergers and acquisitions: all require some degree of financial knowledge. The key financial skills are not as difficult to learn as many people believe and in the hands of an experienced senior executive they can provide a formidable competitive advantage. After completing this course delegates will be able to: * Understand fundamental business finance concepts; understand, analyse and interpret financial statements: Profit Statement, Balance Sheet and Cashflow Statement * Understand the vital difference between profit and cashflow; identify the key components of working capital and how they can be managed to generate strong cashflow * Evaluate pricing decisions based on an understanding of the nature of business costs and their impact on gross margin and break-even sales; managing pricing, discounts and costs to generate strong business profits; understand how lean manufacturing methods improve profit * Use powerful analytical tools to measure and improve the performance of their own company and assess the effectiveness of their competitors * Apply and interpret techniques for assessing and comparing investment opportunities in capital projects, business acquisitions and other ventures; understand and apply common methods of business valuation * Understand the role of business finance in formulating and implementing competitive business strategy; the role of budgeting as part of the planning process and the various approaches to budgeting and performance measurement 1 BASIC PRINCIPLES * Delivering value to key stakeholders * Accounting concepts, GAAP, IFRS and common terms * Understanding and using the balance sheet * Understanding and using the profit statement * Recognising the vital difference between profit and cashflow * Understanding and using the cashflow statement * What financial statements can and cannot tell us 2 MANAGING AND IMPROVING CASHFLOW * Sources of finance and their advantages and disadvantages * What is working capital and why is it so important? * Managing stocks, debtors and creditors * Understanding how working capital drives business growth * Understanding and avoiding the over-trading trap * Unlocking the funds tied up in fixed assets: asset backed loans and leasing 3 MANAGING AND IMPROVING PROFIT * Understanding how profits generate cashflow * The fundamental nature of costs: fixed and variable business costs * Understanding gross margin and break-even * How common pricing methods affect gross margin and profit * Effective strategies to improve gross margin * Using value chain analysis to reduce costs * Lean manufacturing methods * Understanding Just-in-time, 6 Sigma and Kaizen methods * Improving profit * Effective and defective strategies 4 MEASURING AND MANAGING BUSINESS PERFORMANCE * Measures of financial performance and strength * Investor behaviour: the risk and reward relationship * Return on investment (ROI): the ultimate measure of business performance * How profit margin and net asset turnover drive return on net assets * Why some companies are more profitable that others * Understanding competitive advantage: cost and differentiation advantage * Why great companies fail * What happened to Kodak? * Using a 'Pyramid of Ratios' to improve business performance * Using Critical Success Factors to develop Key Performance Indicators 5 BUDGETING AND FORECASTING METHODS * Using budgets to support strategy * Objectives and methods for effective budgets * Using budgets to monitor and manage business performance * Alternative approaches to budgeting * Developing and implementing Balanced Scorecards * Beyond Budgeting * Forecasting methods and techniques * Identifying key business drivers * Using rolling forecasts and 'what-if' models to aid decision-making

This short course aims to give you an understanding of the main LGBTQIA terms and who they refer to, including recognition of the main flags and their history, the use of pronouns, intersectionality and how to be an effective ally. https://www.nationalgendertraining.co.uk/courses/lgbtqia-awareness/#faq -------------------------------------------------------------------------------- Who is this course for? Everyone is the simple answer. Everyone and particularly those in a public-facing role, be that the police or other emergency services, to business managers, ship captains and shop floor workers. What will it cost? Currently this course is only available in video format. Please ask for prices How will I benefit from this course? You will learn what the different terminology means, which flags represent which groups, and learn to accept people’s differences and be more inclusive. Is this course recognised? No, at present this is not a CPD accredited course

Our team of Construction industry experts provide business management training for leaders and business owners across England and Scotland -------------------------------------------------------------------------------- CONSTRUCTION INDUSTRY SPECIFIC CONSTRUCTION BUSINESS GROWTH ACADEMY The Power Within Training is dedicated to helping construction-based business owners and construction management throughout England, Scotland, and Wales achieve more than they believed possible. Our construction business training is designed to develop owner-managers and help them create the future they want. To ensure business growth, we have a dedicated team of industry professionals to give unique support specific to the skills, traits, and challenges found within Construction. This programme was created to help you push and elevate your business to the next level. Contact us to register for our construction business training. EXPLORE OUR CONSTRUCTION BUSINESS GROWTH COURSE We created the Business Growth Academy for business owners like you to grow and develop their businesses in a more controlled and sustainable way. To ensure growth, our construction business training is a series of six training modules focused on business growth, leadership, and financial management. Most of our participants are business owners looking to get the tools needed to spend more time working on their business while generating more profitability to ensure consistent business growth. The Power Within Training uses the latest business growth strategies, which allow you to identify, modify and quickly implement our easy-to-follow business-building tools and techniques designed around the construction and property development industry. Whether you are a business owner or an aspiring construction and property development entrepreneur, our Construction Management Course will provide the tools and techniques to drive your business forward and achieve sustainable growth. Join us at the Business Growth Academy and unlock your full potential. -------------------------------------------------------------------------------- THE GOAL OF OUR CONSTRUCTION MANAGEMENT TRAINING Our goal with this training is to provide you with the tools you need to take control of your business. This allows you to use the latest strategies and ensure the smooth growth of your construction business. The construction management training we offer is a three-month course with new modules available twice monthly, delivered via Zoom or in person. These modules are designed to work around your schedule. After, you’ll have a 39-hour CPD certification thanks to our CITB skills & training courses. Overall, our fully funded construction management training will help you place the proper foundation, allowing you to build a more substantial and focused business that’s centred around constant growth and profits while future-proofing your business. -------------------------------------------------------------------------------- BUSINESS GROWTH ACADEMY THE BENEFIT OF OUR BUSINESS GROWTH ACADEMY As you go through our training, you’ll delve into each module and the critical steps and tools. These include how to plan, organize, and control construction operations, all designed to provide you with a well-rounded view of your business. Not only will you get the tools you need to ensure your construction business growth, but you’ll also get access to benefits such as lifetime access to your online interactive training portal, entrance into a private social and professional networking group, pro bono coaching, and mentoring from industry experts and leaders. Here are some additional benefits of our construction management training: REGISTER YOUR INTEREST TODAY * You’ll build a personalised 12-month business development plan that keeps you focused on high-value activities, ensuring you remain on track to grow. * Tools and techniques to not only measure but also increase your profitability within your business. These tools help you ensure that you’re never leaving money on the table again. * Learn, develop, and nurture self-management and leadership strategies that you can work on and in your business to help you from chasing your tail or burning out. * You’ll develop unshakeable confidence in your business’s ability to grow and become the kind of entrepreneur that chooses the customers they want to work with, meaning customers who are driven by value, not by price. * Gain valuable leadership and self-development skills, which encourage learning for life. * Lastly, you’ll no longer wonder, “what if?” You’ll have the knowledge and understanding to keep unlocking and growing your business’s true potential. -------------------------------------------------------------------------------- WHAT'S INCLUDED IN THE PROGRAMME COURSE OVERVIEW As we’ve mentioned, our business management course is designed to be completed over three months, with two courses being released monthly. These are designed to be done on Zoom or in person and are flexible around your busy schedule. Our modules were created to be easy to understand while providing the resources needed to elevate your construction business. Here is a more in-depth look at what to expect from our modules: Module 1: The C.O.D.E Breaker: The Business Fundamentals This module will encourage you to deep dive into your why and break the business C.O.D.E. You’ll be shown the importance of knowing why you started the business, how you can build a business while remaining authentic, and what needs to be done to ensure you create and support a solid foundation moving forward. During this module, you’ll discover how to successfully build a business in the construction industry, from the fundamentals and foundations to the growth. Lastly, we’ll review your vision, values, and purpose, show why these are critical areas, and allow you to establish a real business for you and your customers. Module 2: Your M.E.N.T.A.L Agility: The Entrepreneurial Mindset With this module, we’ll focus on self-leadership and how you should constantly be developing the ‘inner game’ or minder and the ‘outer game’ or action. The inner game consists of intention, self-awareness, self-confidence, and self-efficacy. These must be used to achieve personal mastery, while the outer game consists of influence and impact. M.E.N.T.A.L. agility is your key to all success and failure, meaning that without leading yourself, you’ll never find business success. For us, your M.E.N.T.A.L. agility is made of five key components that enable you to transition from owning a business to thinking and planning like an entrepreneurial business owner. Module 3: The T.I.M.E Multiple: Working ON or Working IN The point of this module is to help you understand that you can’t manage your time; you can only manage your use of time or your self-management skills. It’s vital to have strong self-management skills to be more successful at work. We’ll explore ways to help maximise your time and identify your High Payoff Activities. The T.I.M.E. multiplier is about accepting that you cannot do everything yourself. Instead, it would be best if you focused on your high-payoff activities. Our goal is to teach you to say it’s okay to say no. We’ll show you the importance of recognising the significance of all your decisions. Along with that, we focus on unique planning and defining processes to bring the future into the present. Module 4: The Business P.R.O.B.E: The Numbers Game Understanding your finances is essential as it allows you to make informed decisions that have the potential to make significant impacts on your business, growth, and even your bottom line. We want you never to leave money on the table again. When you know the difference between markup and margin, fixed and variable costs can make the difference between owning a business and the business owning you. Understanding your business numbers will increase your revenue and profitability and even grow your business. Module 5: High-Performance T.E.A.M.S: The Well-Oiled High-performing teams are more than a group that works together. A high-performing team has clear priorities and purposes and shares an understanding of how each team member or subcontractor prefers to approach work. The foundation of a high-performing team or business starts with trust. The development starts with creating an environment where leaders and team members can openly disclose which strengths they feel they bring to a team and what support they need to be their best selves. Truth is that all people’s problems directly reflect the business owner’s leadership and management. When a team doesn’t do things your way, they probably have no idea what your way is. Module 6: G.O.A.L.S: Setting & Defining the Accountability System Everyone works best with clearly defined goals, from completing a refurb on a budget or growing your construction business to over 10M annual profit. Remember the old saying, through a goal with a plan, is just a wish! We’ll teach you our tried and tested process for setting and achieving your objectives by focusing on what matters most. Reviewing your daily, weekly, and monthly goals, we can help you make high performance a habit. Best of all, you’ll create a detailed 12-month business development plan to get your personal and professional goals moving in the right direction. -------------------------------------------------------------------------------- MEET THE CONSTRUCTION BUSINESS TRAINING PRESENTERS DERRICK MATHESON: TRAINING AND DEVELOPMENT DIRECTOR AND TRAINER OF BUSINESS GROWTH ACADEMY A seasoned business owner, Derrick understands the challenges UK construction and property development professionals face. We have crafted a targeted program that simplifies growth, empowering entrepreneurs with easy-to-implement strategies.  Derrick’s mission is simple: to empower and equip ambitious entrepreneurs and professionals with the tools and knowledge necessary to thrive in today’s competitive market. The Business Growth Academy is a testament to his dedication, offering an innovative, step-by-step business-building process that demystifies the complexities of growth and unlocks the full potential of your enterprise. STUART MASON: BGA’S BOLD TRAINING MANAGER, LEAD TRAINER, AND AUTHOR OF “HOW TO WRECK YOUR BUSINESS  Stuart, the fearless BGA Training Manager and Lead Trainer has turned his business failures into powerful lessons for others. As the author of “How To Wreck Your Business,” Stuart shares his hard-earned wisdom to help business owners avert the same pitfalls that led to the demise of his own company on its 20th anniversary. Stuart’s approach is refreshingly direct and unapologetically abrupt, cutting through the noise to deliver real-world insights that make a difference. Don’t expect a dry lecture on business theory from a dusty textbook; instead, Stuart offers a ‘streetwise’ perspective that is both practical and actionable, pushing you to uncover the answers that will make your business shine in a competitive market.