271 Business Management courses delivered Live Online

Boost your productivity and banish your time bandits with our practical time management course!Reduce your stress levels, boost your productivity and banish your time bandits with our practical time management course. This course changes lives!

Duration 1 Days 6 CPD hours This course is intended for This course is designed for individuals who need to present information effectively in a professional environment. Overview This program can benefit anyone who presents; a trainer, a meeting facilitator, speaker, or seminar discussion leader. No matter which role you are assuming, this workshop will help you become more efficient and proficient with the skills of providing information to others. In this course, students will learn active listening skills to facilitate the exchange of ideas in meetings and presentations. They will also organize your ideas to create coherent and convincing oral presentations. GETTING STARTED * Icebreaker * Housekeeping Items * The Parking Lot * Workshop Objectives CREATING THE PROGRAM * Performing a Needs Analysis * Writing the Basic Outline * Researching, Writing, and Editing CHOOSING YOUR DELIVERY METHODS * Basic Methods * Advanced Methods * Basic Criteria to Consider VERBAL COMMUNICATION SKILLS * Listening and Hearing: They Aren?t the Same Thing * Asking Questions * Communicating with Power NON-VERBAL COMMUNICATION SKILLS * Body Language * It?s Not What You Say, it?s How You Say It OVERCOMING NERVOUSNESS * Preparing Mentally * Physical Relaxation Techniques * Appearing Confident in Front of the Crowd CREATING FANTASTIC FLIP CHARTS * Required Tools * The Advantages of Pre-Writing * Using Colors Appropriately * Creating a Plan B CREATING COMPELLING POWERPOINT PRESENTATIONS * Required Tools * Tips and Tricks * Creating a Plan B WOW 'EM WITH THE WHITEBOARD * Traditional and Electronic Whiteboards * Using Colors Appropriately * Creating a Plan B VIBRANT VIDEOS AND AMAZING AUDIO * Required Tools * Tips and Tricks * Creating a Plan B PUMPING IT UP A NOTCH * Make Them Laugh a Little * Encourage Discussion * Dealing with Questions WRAPPING UP * Words from the Wise * Review of Parking Lot * Lessons Learned * Completion of Action Plans and Evaluations ADDITIONAL COURSE DETAILS: Nexus Humans Presentation Skills training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Presentation Skills course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

UNIVERSITY FIRST AND SECOND YEAR - DIPLOMA IN BUSINESS MANAGEMENT (LEVEL 4&5) - PATHWAY TO BA (HONS) BUSINESS MANAGEMENT LEVEL 4 DIPLOMA IN BUSINESS MANAGEMENT - 8 -12 MONTHS - 120 CREDITS LEVEL 5 DIPLOMA IN BUSINESS MANAGEMENT - 8 - 12 MONTHS - 120 CREDITS Level 4 is the equivalent of the first year of a Bachelor’s Degree programme. it provides students with 120 university credits upon completion. Level 5 is the equivalent to the second year of a Bachelor’s Degree programme, it provides students with 120 university credits upon completion. It is also equivalent to an HND diploma. -------------------------------------------------------------------------------- COURSE DETAILS Each module consists of 40 guided learning hours of material with an additional 30-50 hours worth of optional materials which comprise of recommended exercises, recommended readings and internet resources. Within the modules are self-testing exercises. You must take care in answering these. Although they are not marked nor do they count towards your final assessment, the marking is tested against your scoring on the final assessment to check for consistency of score. The modules are written against prescribed learning outcomes defined by the Qualifications and Credit Framework (QCF) administered by Ofqual, the Government appointed regulator. In addition, the learning outcomes are articulated against MSBM Awarding Bodies curriculum who is a recognised awarding body monitored and assessed by QAA, the Quality Assurance Agency, the Government appointed quality assurance body. Successful completion of the full Level 4/5 Extended Diploma in Business Management and final year of an accredited Undergraduate Degree programme, will give students the right credentials to go on and apply for a job in marketing, accounting, human resources, management or business consultancy. -------------------------------------------------------------------------------- ACCREDITATION All MSBM courses are accredited by the relevant partners and awarding bodies.  Please refer to MSBM accreditation [https://msbm.org.uk/about-msbm/accreditation] in about us for more details. -------------------------------------------------------------------------------- UNIVERSITY PROGRESSION University Top-up On completion of this course, students have the opportunity to complete a Bachelors degree programme from a range of UK universities. The top-up programme can be studied online or on campus. The top-up comprises the final 120 credits which consist of either a dissertation or a dissertation and one module. Examples of University Progression BA (Hons) in Business Management (top-up) awarded by the University of Chichester delivered through London Graduate School.  Anglia Ruskin University  - BA (Hons) Management (Top-Up). -------------------------------------------------------------------------------- ENTRY REQUIREMENTS For entry into Level 4 or 5 Diploma in Business Management, learners must possess the following: * Relevant/Local Board of Examination Result in your Country, which must include at least 5 'C' Grades in English and 4 other subjects. * Mock Examination Result can also be accepted for initial Conditional Admission, pending the release of the Board of Examination Result. (This is assessed on a case by case basis) * Learner must be 18 years or older at the start of the Course. OR * Mature Learners (21 years or older) with work experience in supervisory, leadership or management roles. (This is assessed on a case by case basis). -------------------------------------------------------------------------------- WORKSHOPS Workshops are conducted by live webinars for online students. Classroom workshops are available if there is a local branch in your country. Speak our course advisors on this subject. -------------------------------------------------------------------------------- VISA REQUIREMENTS There is no Visa requirement for this programme. --------------------------------------------------------------------------------

Duration 1 Days 6 CPD hours Time management training most often begins with setting goals. These goals are recorded and may be broken down into a project, an action plan, or a simple task list. Activities are then rated based on urgency and importance, priorities assigned, and deadlines set. This process results in a plan with a task list or calendar of activities. Routine and recurring tasks are often given less focus to free time to work on tasks that contribute to important goals. This entire process is supported by a skill set that should include personal motivation, delegation skills, organization tools, and crisis management. 1 - GETTING STARTED * Icebreaker * Housekeeping Items * The Parking Lot * Workshop Objectives 2 - SETTING SMART GOALS * The Three P?s * The SMART Way * Prioritizing Your Goals * Visualization 3 - PRIORITIZING YOUR TIME * The 80/20 Rule * The Urgent/Important Matrix * Being Assertive 4 - PLANNING WISELY * Creating Your Productivity Journal * Maximizing the Power of Your Productivity Journal * The Glass Jar: Rocks, Pebbles, Sand, and Water * Chunk, Block, and Tackle * Ready, Fire, Aim! 5 - TACKLING PROCRASTINATION * Why We Procrastinate * Nine Ways to Overcome Procrastination * Eat That Frog! 6 - CRISIS MANAGEMENT * When the Storm Hits * Creating a Plan * Executing the Plan * Lessons Learned 7 - ORGANIZING YOUR WORKSPACE * De-Clutter * Managing Workflow * Dealing with E-mail * Using Calendars * 8 - DELEGATING MADE EASY * When to Delegate * To Whom Should You Delegate? * How Should You Delegate? * Keeping Control * The Importance of Full Acceptance 9 - SETTING A RITUAL * What is a Ritual? * Ritualizing Sleep, Meals, and Exercise * Example Rituals * Using Rituals to Maximize Time 10 - MEETING MANAGEMENT * Deciding if a Meeting is Necessary * Using the PAT Approach * Building the Agenda * Keeping Things on Track * Making Sure the Meeting Was Worthwhile 11 - ALTERNATIVES TO MEETINGS * Instant Messaging and Chat Rooms * Teleconferencing * E-mail Lists and Online Groups * Collaboration Applications 12 - WRAPPING UP * Words from the Wise * Review of Parking Lot * Lessons Learned * Completion of Action Plans and Evaluations ADDITIONAL COURSE DETAILS: Nexus Humans Time Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Time Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Learn how to manage internal and/or external stakeholders’ expectations within a project environment. -------------------------------------------------------------------------------- COURSE OVERVIEW Duration: 1 day (6.5 hours) This course is suitable for anyone who has to manage internal and/or external stakeholders’ expectations within a project environment. The course will provide tools and techniques to manage stakeholder’s expectations and needs. It will help participants to map all stakeholders who impact the capability to deliver the desired results. Participants will work with a fictitious project to bring all the analysis and tools to life.  OBJECTIVES  By the end of the course you will be able to: * Identify both primary and secondary stakeholders * Use tools and processes to manage stakeholder expectations * Use techniques to help win support for your projects * Put together a stakeholder communication plan * Determine the best communication methods * Build relationships between you and key stakeholders * Use influencing skills to influence stakeholders before they influence you * Effectively handle conflict that occurs throughout the project lifecycle * Determine the fundamental rules of negotiation and how to achieve a satisfactory outcome CONTENT IDENTIFICATION AND STAKEHOLDER ANALYSIS * Using a mind map to determine stakeholders and stakeholder groups * Analysis of stakeholder interest and power * Using different tools to help determine stakeholder needs and expectations * Categorising your stakeholders into primary, secondary and key * Interviewing stakeholders to determine needs, expectations and politics INFLUENCING STRATEGIES * Using a planning tool to determine how different stakeholders can be influenced * Interviewing stakeholders to determine what will motivate/de-motivate them * Looking at communication methods and choosing the most appropriate in order to influence and manage expectations PRODUCTION THE COMMUNICATION STRATEGY  * Using a case study and project Gantt to produce a detailed communication plan * Using a communication plan structure CONFLICT MANAGEMENT * Identifying common causes of conflict in the project lifecycle * Finding the most appropriate response to resolve conflicts effectively * Determining your default position and understanding why it might not always be right NEGOTIATION * The different types of negotiation used in the project environment * Determining a simple negotiation process * Understanding the principles of effective negotiation – the do’s and don’ts

Duration 2 Days 12 CPD hours This course is intended for The target audience for the DevOps Foundation course includes Management, Operations, Developers, QA and Testing professionals such as: Individuals involved in IT development IT operations or IT service management. Individuals who require an understanding of DevOps principles. IT professionals working within, or about to enter, an Agile Service Design Environment The following IT roles: Automation Architects, Application Developers, Business Analysts, Business Managers, Business Stakeholders, Change Agents, Consultants, DevOps Consultants, DevOps Engineers, Infrastructure Architect, Integration Specialists, IT Directors, IT Managers, IT Operations, IT Team Leaders, Lean Coaches, Network Administrators, Operations Managers, Project Managers, Release Engineers, Software Developers, Software Tester/QA, System Administrators, Systems Engineers, System Integrators, Tool Providers. Overview The learning objectives for DevOps Foundation include an understanding of: DevOps objectives and vocabulary Benefits to the business and IT Principles and practices including Continuous Integration, Continuous Delivery, testing, security and the Three Ways DevOps relationship to Agile, Lean and ITSM Improved workflows, communication and feedback loops Automation practices including deployment pipelines and DevOps toolchains Scaling DevOps for the enterprise Critical success factors and key performance indicators Real-life examples and results The DevOps Foundation course provides a baseline understanding of key DevOps terminology to ensure everyone is talking the same language and highlights the benefits of DevOps to support organizational success. Learners will gain an understanding of DevOps, the cultural and professional movement that stresses communication, collaboration, integration, and automation to improve the flow of work between software developers and IT operations professionals. This course prepares you for the DevOps Foundation (DOFD) certification. EXPLORING DEVOPS * Defining DevOps * Why Does DevOps Matter? * CORE DEVOPS PRINCIPLES * The Three Ways * The First Way * The Theory of Constraints * The Second Way * The Third Way * Chaos Engineering * Learning Organizations KEY DEVOPS PRACTICES * Continuous Testing, Integration, Delivery, Deployment * Site Reliability & Resilience Engineering * DevSecOps * ChatOps * Kanban BUSINESS AND TECHNOLOGY FRAMEWORKS * Agile * ITSM * Lean * Safety Culture * Learning Organizations * Continuous Funding CULTURE, BEHAVIORS & OPERATING MODELS * Defining Culture * Cultural Debt * Behavioral Models * Organizational maturity models AUTOMATION & ARCHITECTING DEVOPS TOOLCHAINS * CI/CD * Cloud, Containers, and Microservices * AI and Machine Learning * Automation * DevOps Toolchains MEASUREMENT, METRICS, AND REPORTING * The Importance of Measurement * DevOps Metrics - Speed, Quality, Stability, Culture * Change lead/cycle time * Value Driven Metrics SHARING, SHADOWING AND EVOLVING * DevOps in the Enterprise * Roles * DevOps Leadership * Organizational Considerations * Getting Started * Challenges, Risks, and Critical Success Factors ADDITIONAL COURSE DETAILS: Nexus Humans DevOps Foundation (DevOps Institute) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the DevOps Foundation (DevOps Institute) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

An accredited qualification for current and prospective managers. -------------------------------------------------------------------------------- This programme gives Team Leaders & Managers the skills, disciplines and confidence to manage their team effectively and add a great deal more value to the organisation - where they have to apply their learning in order to achieve the highly coveted ILM qualification. One of the main responsibilities of a manager is to make sure that employees are satisfied with their job and reaching their full potential. A manager who can energise his or her employees will have a team which has a much greater potential and capability of achieving company goals and objectives. It is therefore vital that a manager has the essential skills to fully support and lead their team to success. This 3-day programme brings together the key leadership skills that you will need to be an effective manager so that you can return to the workplace and deliver tangible results. All of our ILM Programmes are provided in partnership with The BCF Group, which is the ILM Approved Centre we deliver under. -------------------------------------------------------------------------------- COURSE SYLLABUS The syllabus of the ILM Level 3 Award in Leadership and Management course is split into three main modules, covering the following: MODULE ONE SOLVING PROBLEMS AND MAKING DECISIONS * What is a problem? * How to identify a problem, its nature, scope and impact * Identifying the root cause * Understanding how to interpret information to solve a problem * What is involved in making an informed decision? * Generate ideas/solutions- creative thinking techniques * How to evaluate your options * Finding the critical path * Having confidence to commit to a decision * Planning approach * Communicating the decision * Implementing the plan MODULE TWO UNDERSTANDING LEADERSHIP * What is leadership? * Recognise the differences and similarities between leadership and management * Qualities and skills of a leader * Action Centered Leadership - Team, Task, Individual - John Adair * Varying leadership styles * Evaluating a range of leadership models and their significance for: Task, Performance, Culture, Relationships * Reflect on your own leadership styles and behaviours * Create an action plan to enhance your performance MODULE THREE UNDERSTANDING THE COMMUNICATION PROCESS IN THE WORKPLACE * Identify what is effective communication * Understand the importance of effective communication at work * Recognise the different ways we communicate * Recognise possible barriers to communication and how to overcome them * Johari's window - communication flows * How others will perceive and interpret the information you have provided * Active listening * Developing questioning skills * Understanding the significance of non-verbal communication and body language * Developing sensory acuity and how to use it effectively in the workplace -------------------------------------------------------------------------------- IN-HOUSE & CLASSROOM COURSES AVAILABLE ONLINE We have developed an alternative to traditional face-to-face training that continues to provide a full learning experience, and allows delegates to learn effectively whilst self-isolating from home. This is how it looks: Delegates booked on Classroom and In-House courses will continue to have access to their trainer online throughout the days that the course is booked to run. Prior to a delegate's course start date, they will be enrolled on our e-learning platform (in partnership with BCF Group [https://www.thebcfgroup.co.uk/management-training/ilm-level-3-award-leadership-and-management.php]) for the course they are booked on to. They will also be given contact information for their trainer, and details of how to access the online workshops. Delegates will not require any special IT equipment. A desktop computer, laptop, tablet, or a mobile phone with internet and audio capability is all that is required. Delegates taking ILM Qualifications will then proceed to the book review, video review and work based assignments with 12 months tutor support as appropriate, and in line with our previous arrangements. We hope you agree that this blended learning experience represents the safest way to continue supporting our clients and delegates during the Coronavirus disruption. -------------------------------------------------------------------------------- IN-HOUSE COURSES As well as being one of the most popular open courses, we can also arrange this course as an in-house programme for companies and organisations who wish to develop a number of their managers at the same time, and would find an in-house course at their own premises much more suitable. -------------------------------------------------------------------------------- SCHEDULED COURSES CLASSROOM COURSE - NOTTINGHAM (NG12 4DG) Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions. In addition to the 2 days in the classroom, delegates will need to undertake self-directed learning and 2 work-based assignments. Cost: £995 + vat * 07-08 September 2023 * 14-15 December 2023 * 12-13 February 2024 CLASSROOM COURSE - READING (RG41 5QS) Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions. In addition to the 2 days in the classroom, delegates will need to undertake self-directed learning and 2 work-based assignments. Cost: £995 + vat * 05-06 October 2023 * 15-16 January 2024 * 11-12 April 2024 ZOOM™ COURSE Attending a course via Zoom videoconferencing gives you all of the benefits of classroom training without the need to leave your home or office. You still benefit from a real tutor facilitating the programme, and the content is exactly the same. The only difference is that we split the course into four half-day sessions to make it easier on your eyes! Cost: £895 + vat * November 2023 - 7th Nov (morning), 7th Nov (afternoon), 8th Nov (morning), 8th Nov (afternoon) * March 2024 - 19th Mar (morning), 19th Mar (afternoon), 20th Mar (morning), 20th Mar (afternoon) * June 2024 - 11th Jun (morning), 11th Jun (afternoon), 12th Jun (morning), 12th Jun (afternoon) -------------------------------------------------------------------------------- Dickson Training Ltd Founded in 1985 in Yorkshire, we have built an impressive and loyal client base. Our partnerships are built by consistently delivering outstanding development solutions and working in close collaboration with our clients, resulting in us becoming a leading UK and international training provider.

This 2 day course is ideal for Team Leaders and Managers who have had little or no training in the role where they have to lead a team and take on management responsibilities. It will give them confidence and the skills to take decisions and get the best performance from their team. The most popular of our management training courses, the First Line Management course is specifically for people who are new to a management position or who are about to undertake a management position and have had no formal management training. Anyone who is new to a management or supervisory position will benefit from this course. Run over two days, the syllabus of the First Line Management course will cover a wide range of topics to give new or inexperienced managers a firm understanding of the foundations needed to begin their journey as a manager. It includes units on effective communication, managing your team, managing yourself, delegating, setting objectives, effective planning and personal development. -------------------------------------------------------------------------------- COURSE SYLLABUS MODULE ONE ROLE ASSESSMENT AND PERSONAL DEVELOPMENT PLANNING * Understanding roles and responsibilities * Outline framework of management * Taking the step into management * Identifying personal development needs and planning MODULE TWO EFFECTIVE COMMUNICATION SKILLS * Communicating to be effective - how and what to communicate * Designing effective questioning techniques and listening actively * Non-verbal communication * Dealing with, and responding to, differing communication styles MODULE THREE MANAGING YOURSELF * Use of planning tools and techniques * Dealing with time stealers and interruptions * Learn how to delegate effectively MODULE FOUR MANAGING YOUR TEAM * Understanding different management styles and how to use them * Recognising performance management * Setting expectations and clearly defining roles and responsibilities * Pinpointing performance and motivating your team/individuals * Learning the management actions required to maintain team effectiveness * Team dynamics and looking at individual behaviour within teams -------------------------------------------------------------------------------- FIRST LINE MANAGEMENT COURSE Management is the efficient, effective and economic use of resources to achieve results with and through the efforts of other people. Leadership – a definition Inspiring others to follow your lead by creating a compelling vision of the future, whereby targets are not merely achieved, but are surpassed . Leadership – a definition Inspiring others to follow your lead by creating a compelling vision of the future, whereby targets are not merely achieved, but are surpassed . The Role of the First Line Manager as ‘Leader'. First Line Managers have Leadership responsibilities – this is often the biggest challenge for Team Leaders and Supervisors who have to adapt from performing a task to motivating a team. At the beginning of the 21st century, the most powerful sources of growth, employment and wealth creation are found in innovation-driven industries. As a result, organisational leaders face a whole new set of challenges. They have to change and will increasingly need to rely on the knowledge, skills, experience and judgement of all their people. Organisational leaders will need to place less emphasis on traditional structures and control, and concentrate on five key priorities: . Five Key Priorities . * using strategic vision to motivate and inspire * empowering employees at all levels * accumulating and sharing internal knowledge * gathering and integrating external information * challenging the status quo and enabling creativity Using Strategic Vision. Effective leaders will develop a strategic vision that is clear and compelling, and communicate it in a way that gives a real sense of purpose and direction. A powerful vision is clear about direction and objectives, proactive in its approach, but allows room for flexibility about the means of achievement. A powerful vision is important because it is one way of linking the present to a desirable future. The role of strategic planning is then to map out a path to achieve that vision. However, visionary thinking should not be the exclusive province of the organisation's top executives. Successful leaders will encourage participation in the formulation of a strategic vision that offers different perspectives and encourages commitment. It is also important to empower employees with the responsibility and authority to implement the vision. . Empowering Employees. Some people have proposed the view that the great leader is a great servant [2]. Certainly, many organisations believe that an environment based on trust will produce better results than one of rules, regulation and hierarchy. This means that leaders will increasingly have to respond to their employees' needs and take on some unaccustomed roles, such as coach, teacher, information provider, facilitator, listener or supporter. But for empowerment to work, organisations will have to share information and knowledge far more than they have done in the past. This will certainly include First Line Managers . Challenging the status quo and enabling creativity. There are a number of ways in which effective First Line Managers can challenge the status quo and enable creativity: . Facilitate ‘constructive dissent', i.e. encourage people to question openly a manager's perspective without fear of retaliation. An interesting example of this is at Motorola, where employees can file a ‘minority report' and lodge a different point of view to their immediate First Line Manager on a business issue.Foster a culture that encourages risk-taking.Create a sense of urgency by producing a compelling picture of the risks of not changing. To summarise, successful First Line Managers will be those that are proactive both in facilitating organisational learning and encouraging positive adaptation to external changes. . A 2 day First Line Manager Course will accelerate the process for Team Leaders and Supervisors to reach a high level of competence and confidence in the Leadership role they have . -------------------------------------------------------------------------------- SAMPLE EXERCISES Our range of bespoke First Line Manager modules works wonders! The course outlines may look as you'd expect - but the content, approach and effect is very much greater than expectations. We have a very large library of innovative exercises that are highly effective in capturing and embedding the learning points in a practical way. Following each exercise - that may be aligned to a 'Financial Theme' - they are debriefed fully and related to how the learning can to be applied back in the work-place. They are also really great fun!! Here are some template modules and sample exercises designed to embed the learning in a motivational and memorable way:- SAMPLE 'ICE-BREAKER' EXERCISE - NUMBER CRUNCH The team must be effectively led and motivated to work as one to reach their objective of visiting each location in a short period of time. Debrief - Leadership and co-ordination, strategy and planning, adapting approach, decision making & control SAMPLE EXERCISE - THROUGH THE HOOP Taking the full team through the 'hoop' within the 'stretching' time limit is likely to exceed the group's own self-limitations. TIME MANAGEMENT SAMPLE EXERCISE - CONES This task requires the team to take a numbered tower of 5 cones from point 'A' to 'B' in a specific order; this will have to meet the criteria outlined in the brief. The option of 'C' is vital to achieve the results. Debrief: * Stepping back for overview * Planning disciplines * Time-budgeting * Skills audit for delegation HANDLING CONFLICT SAMPLE EXERCISE - CAVE RESCUE * Requires that the group make some difficult choices and then hold a press conference to justify their decisions while under scrutiny and criticism. This also displayed some required leadership learning; notably that a unified leadership team is crucial to gain commitment and confidence and also how vital it is to plan for any communication that will involve some sort of conflict. * Handling Conflict and maintaining control in a professional manner are key debriefing points from this exercise. COMMUNICATION, NEGOTIATION & INFLUENCE SAMPLE EXERCISE - RED & WHITE There is a specific time managed agenda and itinerary, which puts the group under pressure. The key challenge is for the sub-groups to maximise the commercial value from the task, however there is always a great danger that the individuals attempt to gain financial progress at the expense of the other group! Debriefing Points: * Engaging the other group to 'buy-in' to collaboration * Commercial consequences when collaboration is lacking or difficult * Effective communication and influence across barriers GLOBAL THINKING & BUSINESS MIND-SET SAMPLE EXERCISE - DRAGON'S DEN The delegation is split into 2 -3 groups - each with a specific product or service to win the Dragons' investment. (A specialised Toy; A unique Team Building Training programme; An eBook Library; An innovative soft-ware package for the Retail Industry Sector. They have to also present to the Dragon's Den their business case for feedback and negotiate with the Dragons to gain either an 'I'm in' or an 'I'm out' reply. Debrief: * Global business potential * Supply Chain appreciation * Commercial framework PERFORMANCE MANAGEMENT SAMPLE EXERCISE - JUGGLING The group will be asked to set their own team target of how many 'issues' (balls) they can manage at one time. This involves devising a sequence between the group to achieve maximum results without making any mistakes. We introduce different balls which represent different degrees of complexity, challenging the group's preparation and approach to a variety 'team members' needs. Debrief: * How to maintain focus when pressure is applied * Ensuring effective communication * Clarifying the approach for dealing with the unexpected * Setting expectations and reviewing delivery * Treating every team member as an individual PRIORITISATION & ORGANISATION SAMPLE EXERCISE - LABYRINTH This activity requires the group to solve a number of tasks through verbal communication only, but they will be forbidden to write any information down or make any gestures using their hands. They will each be provided with a great deal of different pieces of data that has to be assimilated within an increasingly pressurised time-scale. The material also contains distracting and misleading 'red-herrings'. The task requires delegates to keep focussed on the 'critical path' and be very organised in order to meet the dead-line. Debrief: * Rigour of planning - SMART * Prioritising through ambiguity * Time budgeting * Assigning roles & responsibilities to break down volume of material * The value of keeping accurate records -------------------------------------------------------------------------------- IN-HOUSE & CLASSROOM COURSES AVAILABLE ONLINE We have developed an alternative to traditional face-to-face training that continues to provide a full learning experience, and allows delegates to learn effectively whilst self-isolating from home. This is how it looks: Delegates booked on Classroom and In-House courses will continue to have access to their trainer online throughout the days that the course is booked to run. Prior to a delegate's course start date, they will be enrolled on our e-learning platform (in partnership with BCF Group [https://www.thebcfgroup.co.uk/management-training/first-line-manager-course.php]) for the course they are booked on to. They will also be given contact information for their trainer, and details of how to access the online workshops. Delegates will not require any special IT equipment. A desktop computer, laptop, tablet, or a mobile phone with internet and audio capability is all that is required. Delegates taking ILM Qualifications will then proceed to the book review, video review and work based assignments with 12 months tutor support as appropriate, and in line with our previous arrangements. We hope you agree that this blended learning experience represents the safest way to continue supporting our clients and delegates during the Coronavirus disruption. -------------------------------------------------------------------------------- IN-HOUSE COURSES This is our own management training course which has been developed and refined over the many years we have been providing it to delegates from organisations in virtually every industry. This means that the course syllabus is flexible and can be tailored to the specific requirements of a new first line manager or managers, making it ideal for companies or organisations who require an in-house first line management training course which is attended by a number of current or potential managers. -------------------------------------------------------------------------------- SCHEDULED COURSES A one day version of this First Line Management course is available as an Open Course delivered at our partner, the BCF's Training suites in Nottingham and Reading from the following scheduled dates... CLASSROOM COURSE - NOTTINGHAM (NG12 4DG) Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions. Cost: £595 + vat * 16 October 2023 * 09 January 2024 * 11 March 2024 CLASSROOM COURSE - READING (RG41 5QS) Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions. Cost: £595 + vat * 07 December 2023 * 15 February 2024 * 14 May 2024 ZOOM™ COURSE Attending a course via Zoom videoconferencing gives you all of the benefits of classroom training without the need to leave your home or office. You still benefit from a real tutor facilitating the programme, and the content is exactly the same. Cost: £495 + vat * 11 September 2023 * 04 December 2023 * 13 March 2024 -------------------------------------------------------------------------------- DICKSON TRAINING LTD Founded in 1985 in Yorkshire, we have built an impressive and loyal client base. Our partnerships are built by consistently delivering outstanding development solutions and working in close collaboration with our clients, resulting in us becoming a leading UK and international training provider.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who desire to supervise others more effectively. Overview Upon successful completion of this course, students will be equipped to supervise others more effectively and efficiently, contributing to job satisfaction and productivity. In this course, students will develop the skills required to be more efficient and proficient supervisors. 1 - GETTING STARTED * Icebreaker * Housekeeping Items * The Parking Lot * Workshop Objectives 2 - SETTING EXPECTATIONS * Defining the Requirements * Identifying Opportunities for Improvement and Growth * Setting Verbal Expectations * Putting Expectations in Writing 3 - SETTING GOALS * Understanding Cascading Goals * The SMART Way * Helping Others Set Goals 4 - ASSIGNING WORK * General Principles * The Dictatorial Approach * The Apple-Picking Approach * The Collaborative Approach 5 - DEGREES OF DELEGATION * Level One: Complete Supervision * Level Two: Partial Supervision * Level Three: Complete Independence 6 - IMPLEMENT DELEGATION * Deciding to Delegate * To Whom Should You Delegate? * Providing Instructions * Monitoring the Results * Troubleshooting Delegation 7 - PROVIDING FEEDBACK * Characteristics of Good Feedback * Feedback Delivery Tools * Informal Feedback * Formal Feedback 8 - MANAGING YOUR TIME * The 80/20 Rule * Prioritizing with the Urgent-Important Matrix * Using a Productivity Journal * Using Routines and Rituals to Simplify Your Workday 9 - RESOLVING CONFLICT * Using a conflict Resolution Process * Maintaining Fairness * Seeking help from Within the Team * Seeking Help for Outside the Team 10 - TIPS FOR SPECIAL SITUATIONS * What to Do If You?ve Been Promoted from within the Team * What to Do If You're Leading a Brand New Team * What to Do if You're Taking on an Established Team 11 - A SURVIVAL GUIDE FOR THE NEW SUPERVISOR * Ask the Right Questions of the Right People * Go to Gemba * Keep Learning 12 - WRAPPING UP * Words from the Wise * Review of Parking Lot * Lessons Learned * Completion of Action Plans and Evaluations

Duration 5 Days 30 CPD hours Earning your SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential makes you a recognized expert and leader in the HR field and a valuable asset to your organization, keeping you and your organization more competitive in today's economy. This professional distinction sets you apart from your colleagues, proving your high level of knowledge and skills. Students will be able to identify areas of strength and build on them. They will also see where they will need further concentrated study in preparation for their exam. 1 - INTRODUCTION * The SHRM Body of Competency and Knowledge? (BoCK) * The SHRM-CP and SHRM-SCP Certifications * The SHRM Learning System© for SHRM-CP/SHRM-SCP 2 - HR COMPETENCIES * Behavioral Competencies 3 - DOMAIN 1: PEOPLE * Functional Area #1: HR Strategic Planning * Functional Area #2: Talent Acquisition * Functional Area #3: Employee Engagement and Retention * Functional Area #4: Learning and Development * Functional Area #5: Total Rewards 4 - DOMAIN 2: ORGANIZATION * Functional Area #6: Structure of the HR Function * Functional Area #7: Organizational Effectiveness and Development * Functional Area #8: Workforce Management * Functional Area #9: Employee and Labor Relations * Functional Area #10: Technology Management 5 - DOMAIN 3: WORKPLACE * Functional Area #11: HR in the Global Context * Functional Area #12: Diversity and Inclusion * Functional Area #13: Risk Management * Functional Area #14: Corporate Social Responsibly * Functional Area #15: U.S. Employment Law and Regulations 6 - FINAL EXAM/REVIEW/DISCUSSION ADDITIONAL COURSE DETAILS: Nexus Humans SHRM-CP/SHRM-SCP Certification Preparation training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SHRM-CP/SHRM-SCP Certification Preparation course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.