135 Brow courses in Liverpool delivered Live Online

Qigong Taiji 37 (Tai Chi) Daoyin exercises Makko-Ho and Do-in exercises Japanese Ki Exercises and Hara training Breathing and sound exercises Meditation Well-being guidance There are also currently 3 online Qigong classes each week: Mondays at 9.45am, or Tuesdays and Fridays at 10.00am, all 75 minutes. When you use the link there is usually no need to sign up to Zoom. You can use the app or attend via your usual browser. No experience necessary.

Duration 5 Days 30 CPD hours This course is intended for The Microsoft 365 Endpoint Administrator is responsible for deploying, configuring, securing, managing, and monitoring devices and client applications in a corporate setting. Their duties include managing identity, access, policies, updates, and apps. They work alongside the M365 Enterprise Administrator to develop and execute a device strategy that aligns with the requirements of a modern organization. Microsoft 365 Endpoint Administrators should be well-versed in M365 workloads and possess extensive skills and experience in deploying, configuring, and maintaining Windows 11 and later, as well as non-Windows devices. Their role emphasizes cloud services over on-premises management technologies. In this course, students will learn to plan and execute an endpoint deployment strategy using contemporary deployment techniques and implementing update strategies. The course introduces essential elements of modern management, co-management approaches, and Microsoft Intune integration. It covers app deployment, management of browser-based applications, and key security concepts such as authentication, identities, access, and compliance policies. Technologies like Microsoft Entra ID, Azure Information Protection, and Microsoft Defender for Endpoint are explored to protect devices and data. Prerequisites The Modern Desktop Administrator must be familiar with M365 workloads and must have strong skills and experience of deploying, configuring, and maintaining Windows 11 and later, and non-Windows devices. 1 - EXPLORE THE ENTERPRISE DESKTOP * Examine benefits of modern management * Examine the enterprise desktop life-cycle model * Examine planning and purchasing * Examine desktop deployment * Plan an application deployment * Plan for upgrades and retirement 2 - EXPLORE WINDOWS EDITIONS * Examine Windows client editions and capabilities * Select client edition * Examine hardware requirements 3 - UNDERSTAND MICROSOFT ENTRA ID * Examine Microsoft Entra ID * Compare Microsoft Entra ID and Active Directory Domain Services * Examine Microsoft Entra ID as a directory service for cloud apps * Compare Microsoft Entra ID P1 and P2 plans * Examine Microsoft Entra Domain Services 4 - MANAGE MICROSOFT ENTRA IDENTITIES * Examine RBAC and user roles in Microsoft Entra ID * Create and manage users in Microsoft Entra ID * Create and manage groups in Microsoft Entra ID * Manage Microsoft Entra objects with PowerShell * Synchronize objects from AD DS to Microsoft Entra ID 5 - MANAGE DEVICE AUTHENTICATION * Describe Microsoft Entra join * Examine Microsoft Entra join prerequisites limitations and benefits * Join devices to Microsoft Entra ID * Manage devices joined to Microsoft Entra ID 6 - ENROLL DEVICES USING MICROSOFT CONFIGURATION MANAGER * Deploy the Microsoft Configuration Manager client * Monitor the Microsoft Configuration Manager client * Manage the Microsoft Configuration Manager client 7 - ENROLL DEVICES USING MICROSOFT INTUNE * Manage mobile devices with Intune * Enable mobile device management * Explain considerations for device enrollment * Manage corporate enrollment policy * Enroll Windows devices in Intune * Enroll Android devices in Intune * Enroll iOS devices in Intune * Explore device enrollment manager * Monitor device enrollment * Manage devices remotely 8 - EXECUTE DEVICE PROFILES * Explore Intune device profiles * Create device profiles * Create a custom device profile 9 - OVERSEE DEVICE PROFILES * Monitor device profiles in Intune * Manage device sync in Intune * Manage devices in Intune using scripts 10 - MAINTAIN USER PROFILES * Examine user profile * Explore user profile types * Examine options for minimizing user profile size * Deploy and configure folder redirection * Sync user state with Enterprise State Roaming * Configure Enterprise State Roaming in Azure 11 - EXECUTE MOBILE APPLICATION MANAGEMENT * Examine mobile application management * Examine considerations for mobile application management * Prepare line-of-business apps for app protection policies * Implement mobile application management policies in Intune * Manage mobile application management policies in Intune 12 - DEPLOY AND UPDATE APPLICATIONS * Deploy applications with Intune * Add apps to Intune * Manage Win32 apps with Intune * Deploy applications with Configuration Manager * Deploying applications with Group Policy * Assign and publish software * Explore Microsoft Store for Business * Implement Microsoft Store Apps * Update Microsoft Store Apps with Intune * Assign apps to company employees 13 - ADMINISTER ENDPOINT APPLICATIONS * Manage apps with Intune * Manage Apps on non-enrolled devices * Deploy Microsoft 365 Apps with Intune * Additional Microsoft 365 Apps Deployment Tools * Configure Microsoft Edge Internet Explorer mode * App Inventory Review 14 - PROTECT IDENTITIES IN MICROSOFT ENTRA ID * Explore Windows Hello for Business * Deploy Windows Hello * Manage Windows Hello for Business * Explore Microsoft Entra ID Protection * Manage self-service password reset in Microsoft Entra ID * Implement multi-factor authentication 15 - ENABLE ORGANIZATIONAL ACCESS * Enable access to organization resources * Explore VPN types and configuration * Explore Always On VPN * Deploy Always On VPN 16 - IMPLEMENT DEVICE COMPLIANCE * Protect access to resources using Intune * Explore device compliance policy * Deploy a device compliance policy * Explore conditional access * Create conditional access policies 17 - GENERATE INVENTORY AND COMPLIANCE REPORTS * Report enrolled devices inventory in Intune * Monitor and report device compliance * Build custom Intune inventory reports * Access Intune using Microsoft Graph API 18 - DEPLOY DEVICE DATA PROTECTION * Explore Windows Information Protection * Plan Windows Information Protection * Implement and use Windows Information Protection * Explore Encrypting File System in Windows client * Explore BitLocker 19 - MANAGE MICROSOFT DEFENDER FOR ENDPOINT * Explore Microsoft Defender for Endpoint * Examine key capabilities of Microsoft Defender for Endpoint * Explore Windows Defender Application Control and Device Guard * Explore Microsoft Defender Application Guard * Examine Windows Defender Exploit Guard * Explore Windows Defender System Guard 20 - MANAGE MICROSOFT DEFENDER IN WINDOWS CLIENT * Explore Windows Security Center * Explore Windows Defender Credential Guard * Manage Microsoft Defender Antivirus * Manage Windows Defender Firewall * Explore Windows Defender Firewall with Advanced Security 21 - MANAGE MICROSOFT DEFENDER FOR CLOUD APPS * Explore Microsoft Defender for Cloud Apps * Planning Microsoft Defender for Cloud Apps * Implement Microsoft Defender for Cloud Apps 22 - ASSESS DEPLOYMENT READINESS * Examine deployment guidelines * Explore readiness tools * Assess application compatibility * Explore tools for application compatibility mitigation * Prepare network and directory for deployment * Plan a pilot 23 - DEPLOY USING THE MICROSOFT DEPLOYMENT TOOLKIT * Evaluate traditional deployment methods * Set up the Microsoft Deployment Toolkit for client deployment * Manage and deploy images using the Microsoft Deployment Toolkit 24 - DEPLOY USING MICROSOFT CONFIGURATION MANAGER * Explore client deployment using Configuration Manager * Examine deployment components of Configuration Manager * Manage client deployment using Configuration Manager * Plan in-place upgrades using Configuration Manager 25 - DEPLOY DEVICES USING WINDOWS AUTOPILOT * Use Autopilot for modern deployment * Examine requirements for Windows Autopilot * Prepare device IDs for Autopilot * Implement device registration and out-of-the-box customization * Examine Autopilot scenarios * Troubleshoot Windows Autopilot 26 - IMPLEMENT DYNAMIC DEPLOYMENT METHODS * Examine subscription activation * Deploy using provisioning packages * Use Windows Configuration Designer * Use Microsoft Entra join with automatic MDM enrollment 27 - PLAN A TRANSITION TO MODERN ENDPOINT MANAGEMENT * Explore using co-management to transition to modern endpoint management * Examine prerequisites for co-management * Evaluate modern management considerations * Evaluate upgrades and migrations in modern transitioning * Migrate data when modern transitioning * Migrate workloads when modern transitioning 28 - MANAGE WINDOWS 365 * Explore Windows 365 * Configure Windows 365 * Administer Windows 365 29 - MANAGE AZURE VIRTUAL DESKTOP * Examine Azure Virtual Desktop * Explore Azure Virtual Desktop * Configure Azure Virtual Desktop * Administer Azure Virtual Desktop ADDITIONAL COURSE DETAILS: Nexus Humans MD-102T00 : Microsoft 365 Endpoint Administrator training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MD-102T00 : Microsoft 365 Endpoint Administrator course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 2 220-1102 Certification Exam. Overview Identify, install and configure Windows Operating System features Perform OS installations and upgrades Identify features and tools of macOS Identify features and tools of Linux OS Summarize security measures and protocols Configure SOHO network security Manage security settings Troubleshoot Windows OS problems Explain change-management best practices Implement workstation backup and recover methods Identify the basics of scripting CompTIA A+ certified professionals are proven problem solvers. They support today?s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today?s digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace. This course follows after the A+ Part 1 course and prepares you for the A+ Core 2 exam 220-1101. Prerequisites While there are no prerequisites for this course, please ensure you have the right level of experience to be successful in this training. LESSON 1: CONFIGURING WINDOWS * Topic 1A: Configure Windows User Settings * Topic 1B: Configure Windows System Settings LESSON 2: MANAGING WINDOWS * Topic 2A: Use Management Consoles * Topic 2B: Use Performance and Troubleshooting Tools * Topic 2C: Use Command-line Tools LESSON 3: IDENTIFYING OS TYPES AND FEATURES * Topic 3A: Explain OS Types * Topic 3B: Compare Windows Editions LESSON 4: SUPPORTING WINDOWS * Topic 4A: Perform OS Installations and Upgrades * Topic 4B: Install and Configure Application * Topic 4C: Troubleshoot Windows OS Problems LESSON 5: MANAGING WINDOWS NETWORKING * Topic 5A: Manage Windows Networking * Topic 5B: Troubleshoot Windows Networking * Topic 5C: Configure Windows Security Settings * Topic 5D: Manage Windows Shares LESSON 6: MANAGING LINUX AND MACOS * Topic 6A: Identify Features of Linux * Topic 6B: Identify Features of macOS LESSON 7: CONFIGURING SOHO NETWORK SECURITY * Topic 7A: Explain Attacks, Threats, and Vulnerabilities * Topic 7B: Compare Wireless Security Protocols * Topic 7C: Configure SOHO Router Security * Topic 7D: Summarize Security Measures LESSON 8: MANAGING SECURITY SETTINGS * Topic 8A: Configure Workstation Security * Topic 8B: Configure Browser Security * Topic 8C: Troubleshoot Workstation Security Issues LESSON 9: SUPPORTING MOBILE SOFTWARE * Topic 9A: Configure Mobile OS Security * Topic 9B: Troubleshoot Mobile OS and App Software * Topic 9C: Troubleshoot Mobile OS and App Security LESSON 10: USING SUPPORT AND SCRIPTING TOOLS * Topic 10A: Use Remote Access Technologies * Topic 10B: Implement Backup and Recovery * Topic 10C: Explain Data Handling Best Practices * Topic 10D: Identify Basics of Scripting LESSON 11: IMPLEMENTING OPERATIONAL PROCEDURES * Topic 11A: Implement Best Practice Documentation * Topic 11B: Use Proper Communication Techniques * Topic 11C: Use Common Safety and Environmental Procedures

Duration 5 Days 30 CPD hours This course is intended for This course is targeted to those seeking A+ Certification and anyone in these roles: IT Support Specialist Helpdesk Technician Field Technician Tier I Support Specialist Desktop Support Specialist Associate Network Engineer Systems Support Technician Junior Systems Administrator Overview At completion of this course, you will be able to: Install and configure end-user devices and software Address connectivity problems Perform basic cybersecurity mitigations Troubleshoot common problems to diagnose and resolve issues Demonstrate basic knowledge of scripting, the cloud, and virtualization CompTIA A+ certified professionals are proven problem solvers. They support today?s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today?s digital world. This course, prepares you for the CompTIA A+ Certification exams 220-1101 and 220-1102. LESSON 1: INSTALLING MOTHERBOARDS AND CONNECTORS * Topic 1A: Explain Cable Types and Connectors * Topic 1B: Install and Configure Motherboards * Topic 1C: Explain Legacy Cable Types LESSON 2: INSTALLING SYSTEM DEVICES * Topic 2A: Install and Configure Power Supplies and Cooling * Topic 2B: Select and Install Storage Devices * Topic 2C: Install and Configure System Memory * Topic 2D: Install and Configure CPUs LESSON 3: TROUBLESHOOTING PC HARDWARE * Topic 3A: Apply Troubleshooting Methodology * Topic 3B: Configure BIOS/UEFI * Topic 3C: Troubleshoot Power and Disk Issues * Topic 3D: Troubleshoot System and Display Issues LESSON 4: COMPARING LOCAL NETWORKING HARDWARE * Topic 4A: Compare Network Types * Topic 4B: Compare Networking Hardware * Topic 4C: Explain Network Cable Types * Topic 4D: Compare Wireless Networking Types LESSON 5: CONFIGURING NETWORK ADDRESSING AND INTERNET CONNECTIONS * Topic 5A: Compare Internet Connection Types * Topic 5B: Use Basic TCP/IP Concepts * Topic 5C: Compare Protocols and Ports * Topic 5D: Compare Network Configuration Concepts LESSON 6: SUPPORTING NETWORK SERVICES * Topic 6A: Summarize Services Provided by Networked Hosts * Topic 6B: Compare Internet and Embedded Appliances * Topic 6C: Troubleshoot Networks LESSON 7: SUMMARIZING VIRTUALIZATION AND CLOUD CONCEPTS * Topic 7A: Summarize Client-Side Virtualization * Topic 7B: Summarize Cloud Concepts LESSON 8: SUPPORTING MOBILE DEVICES * Topic 8A: Set Up Mobile Devices and Peripherals * Topic 8B: Configure Mobile Device Apps * Topic 8C: Install and Configure Laptop Hardware * Topic 8D: Troubleshoot Mobile Device Issues LESSON 9: SUPPORTING PRINT DEVICES * Topic 9A: Deploy Printer and Multifunction Devices * Topic 9B: Replace Print Device Consumables * Topic 9C: Troubleshoot Print Device Issues LESSON 10: CONFIGURING WINDOWS * Topic 10A: Configure Windows User Settings * Topic 10B: Configure Windows System Settings LESSON 11: MANAGING WINDOWS * Topic 11A: Use Management Consoles * Topic 11B: Use Performance and Troubleshooting Tools * Topic 11C: Use Command-line Tools LESSON 12: IDENTIFYING OS TYPES AND FEATURES * Topic 12A: Explain OS Types * Topic 12B: Compare Windows Editions LESSON 13: SUPPORTING WINDOWS * Topic 13A: Perform OS Installations and Upgrades * Topic 13B: Install and Configure Applications * Topic 13C: Troubleshoot Windows OS Problems LESSON 14: MANAGING WINDOWS NETWORKING * Topic 14A: Manage Windows Networking * Topic 14B: Troubleshoot Windows Networking * Topic 14C: Configure Windows Security Settings * Topic 14D: Manage Windows Shares LESSON 15: MANAGING LINUX AND MACOS * Topic 15A: Identify Features of Linux * Topic 15B: Identify Features of macOS LESSON 16: CONFIGURING SOHO NETWORK SECURITY * Topic 16A: Explain Attacks, Threats, and Vulnerabilities * Topic 16B: Compare Wireless Security Protocols * Topic 16C: Configure SOHO Router Security * Topic 16D: Summarize Security Measures LESSON 17: MANAGING SECURITY SETTINGS * Topic 17A: Configure Workstation Security * Topic 17B: Configure Browser Security * Topic 17C: Troubleshoot Workstation Security Issues LESSON 18: SUPPORTING MOBILE SOFTWARE * Topic 18A: Configure Mobile OS Security * Topic 18B: Troubleshoot Mobile OS and App Software * Topic 18C: Troubleshoot Mobile OS and App Security LESSON 19: USING SUPPORT AND SCRIPTING TOOLS * Topic 19A: Use Remote Access Technologies * Topic 19B: Implement Backup and Recovery * Topic 19C: Explain Data Handling Best Practices * Topic 19D: Identify Basics of Scripting LESSON 20: IMPLEMENTING OPERATIONAL PROCEDURES * Topic 20A: Implement Best Practice Documentation * Topic 20B: Use Proper Communication Techniques * Topic 20C: Use Common Safety and Environmental Procedures

Duration 5 Days 30 CPD hours This course is intended for This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1101 Certification Exam and the CompTIA A+ Core 2 220-1102 Certification Exam. Overview On course completion, participants will be able to: Support operating systems. Install and configure PC system unit components and peripheral devices. Install, configure, and troubleshoot display and multimedia devices. Install, configure, and troubleshoot storage devices. Install, configure, and troubleshoot internal system components. Install, configure, and maintain operating systems. Maintain and troubleshoot Microsoft Windows. Explain network infrastructure concepts. Configure and troubleshoot network connections. Manage users, workstations, and shared resources. Implement client virtualization and cloud computing. Implement physical security. Secure workstations and data. Troubleshoot workstation security issues. Support and troubleshoot laptops. Support and troubleshoot mobile devices. Install, configure, and troubleshoot print devices. Implement operational procedures. CompTIA A+ certified professionals are proven problem solvers. They support today's core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today's digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace. 1 - INSTALLING MOTHERBOARDS AND CONNECTORS * Explain Cable Types and Connectors * Install and Configure Motherboards * Explain Legacy Cable Types 2 - INSTALLING SYSTEM DEVICES * Install and Configure Power Supplies and Cooling * Select and Install Storage Devices * Install and Configure System Memory * Install and Configure CPUs 3 - TROUBLESHOOTING PC HARDWARE * Apply Troubleshooting Methodology * Configure BIOS/UEFI * Troubleshoot Power and Disk Issues * Troubleshoot System and Display Issues 4 - COMPARING LOCAL NETWORKING HARDWARE * Compare Network Types * Compare Networking Hardware * Explain Network Cable Types * Compare Wireless Networking Types 5 - CONFIGURING NETWORK ADDRESSING AND INTERNET CONNECTIONS * Compare Internet Connection Types * Use Basic TCP/IP Concepts * Compare Protocols and Ports * Compare Network Configuration Concepts 6 - SUPPORTING NETWORK SERVICES * Summarize Services Provided by Networked Hosts * Compare Internet and Embedded Appliances * Troubleshoot Networks 7 - SUMMARIZING VIRTUALIZATION AND CLOUD CONCEPTS * Summarize Client-Side Virtualization * Summarize Cloud Concepts 8 - SUPPORTING MOBILE DEVICES * Set Up Mobile Devices and Peripherals * Configure Mobile Device Apps * Install and Configure Laptop Hardware * Troubleshoot Mobile Device Issues 9 - SUPPORTING PRINT DEVICES * Deploy Printer and Multifunction Devices * Replace Print Device Consumables * Troubleshoot Print Device Issues 10 - CONFIGURING WINDOWS * Configure Windows User Settings * Configure Windows System Settings 11 - MANAGING WINDOWS * Use Management Consoles * Use Performance and Troubleshooting Tools * Use Command-line Tools 12 - IDENTIFYING OS TYPES AND FEATURES * Explain OS Types * Compare Windows Editions 13 - SUPPORTING WINDOWS * Perform OS Installations and Upgrades * Install and Configure Applications * Troubleshoot Windows OS Problems 14 - MANAGING WINDOWS NETWORKING * Manage Windows Networking * Troubleshoot Windows Networking * Configure Windows Security Settings * Manage Windows Shares 15 - MANAGING LINUX AND MACOS * Identify Features of Linux * Identify Features of macOS 16 - CONFIGURING SOHO NETWORK SECURITY * Explain Attacks, Threats, and Vulnerabilities * Compare Wireless Security Protocols * Configure SOHO Router Security * Summarize Security Measures 17 - MANAGING SECURITY SETTINGS * Configure Workstation Security * Configure Browser Security * Troubleshoot Workstation Security Issues 18 - SUPPORTING MOBILE SOFTWARE * Configure Mobile OS Security * Troubleshoot Mobile OS and App Software * Troubleshoot Mobile OS and App Security 19 - USING SUPPORT AND SCRIPTING TOOLS * Use Remote Access Technologies * Implement Backup and Recovery * Explain Data Handling Best Practices * Identify Basics of Scripting 20 - IMPLEMENTING OPERATIONAL PROCEDURES * Implement Best Practice Documentation * Use Proper Communication Techniques * Use Common Safety and Environmental Procedures

Bunnyfoot were the pioneers and are now one of the leading providers of the Certified Professional for Usability and User Experience – Foundation Level (CPUX-F) in the United Kingdom. Created in association with the international UXQB, this professional 3-day UX certification programme covers user experience methods and theories – and is independently assessed/certified.

Duration 1 Days 6 CPD hours This course is intended for This course is for individuals who are new to Adobe Acrobat Pro, but need to create and share PDF files and PDF portfolios. Students should have some experience using office productivity applications, such as word processor, a multimedia presentation application, or a spreadsheet application. Overview In this course, you will create and work with PDF documents. You will: Access information in a PDF document Create and save PDF documents Navigate content in a PDF document Modify PDF documents Review PDF documents Convert PDF documents Adobe Acrobat Pro DC puts the power of the Portable Document Format, literally, at your fingertips. By taking advantage of the functionality & features available in Acrobat, you will ensure the integrity of your documents regardless of who views them. Prerequisites To ensure your success in this course, you should have basic experience with computers and exposure to Windows 8, as well as common productivity tools such as Microsoft Office Word & Microsoft Office PowerPoint. You can obtain this level of skill & knowledge by taking the following courses: Using Microsoft Windows 8 Microsoft Windows 8 Transition from Windows 7 Microsoft Office Word 2013: Part 1 Microsoft Office PowerPoint 2013: Part 1 1 - ACCESSING PDF DOCUMENTS * Topic A: Open a PDF Document * Topic B: Browse a PDF Document 2 - CREATING AND SAVING PDF DOCUMENTS * Topic A: Create and Save a PDF Document from an Existing Document * Topic B: Create a PDF Document from a Web Page * Topic C: Combine Multiple PDF Documents 3 - NAVIGATING CONTENT IN A PDF DOCUMENT * Topic A: Perform a Search in a PDF Document * Topic B: Search Multiple PDF Documents * Topic C: Work with Bookmarks * Topic D: Create Links and Buttons 4 - MODIFYING PDF DOCUMENTS * Topic A: Manipulate PDF Document Pages * Topic B: Edit Content in a PDF Document * Topic C: Add Page Elements 5 - REVIEWING PDF DOCUMENTS * Topic A: Add Comments and Markup * Topic B: Compare PDF Documents * Topic C: Initiate and Manage a Review * Topic D: Digitally Sign PDF Documents 6 - CONVERTING PDF FILES * Topic A: Reduce the File Size of a PDF Document * Topic B: Optimize PDF Files * Topic C: Convert and Reuse PDF Document Content

FOR THE FIRST TIME EVER, WORLD CHAMPION INTERNATIONAL ARTIST MIRIAM BEGANOVA (@LIMITLESSPMU) TEACHES YOU HOW TO ACHIEVE HER AWARD-WINNING HYPER-REALISM BROWS TECHNIQUE FOR YOUR OWN CLIENTS ONLINE FROM THE COMFORT OF YOUR OWN HOME OR CLINIC!

This one-day course introduces the field of user experience and provides an excellent entry point to our other specialised training courses. UX processes and practices have become a central component of product design, service design and web design.

COURSE INFORMATION This course aims to empower you with the expertise to proficiently navigate process mapping and master the art of crafting Standard Operating Procedures (SOPs) within regulated environments. Whether you're engaged in activities that demand process improvement, continual enhancement, or SOP creation, this course offers invaluable insights tailored to your needs. It caters to individuals tasked with managing, documenting, and implementing processes and SOPs, irrespective of prior experience or skills. Our curriculum does not focus on specific software or approaches, focusing instead on fundamental principles and adaptable concepts applicable across diverse organisational landscapes. BENEFITS INCLUDE: * Hands-on experience in mapping processes * An understanding of how process maps can be used to define, communicate and continually improve complex processes * An understanding of best practice for SOPs using of process maps/process flow diagrams and process mind maps to complement text * An insight into the preparation of concise and user friendly SOPs. THIS COURSE IS STRUCTURED TO ENCOURAGE DELEGATES TO:  * Discuss and develop ideas * Develop a practical approach for creating process maps and writing SOPs * Understand how to use process maps in SOPs effectively * Discuss how process mapping for preparing SOPs can be applied to process improvement for SOPs. IS THIS COURSE FOR YOU? The course is designed for all those with responsibility for managing, documenting and implementing processes and SOPs. It assumes no prior experience or skills. The course does not recommend any specific software or approach, but explores the principles and ideas that can be applied in any organisation. WHAT WILL YOU LEARN? * Hands-on experience in mapping processes * An understanding of how process maps can be used to define, communicate and continually improve complex processes * An understanding of best practice for SOPs using of process maps/process flow diagrams and process mind maps to complement text * An insight into the preparation of concise and user friendly SOPs. By the end of the course you will be able to: * Create process maps and write clearer more concise SOPs * Understand how to use process maps in SOPs effectively * Understand how process mapping can be applied to process improvement and better SOPs. -------------------------------------------------------------------------------- TUTORS Tutors will be comprised of (click the photos for biographies): LAURA BROWN Director, Laura Brown Training and Development DAVID BUTLER VP of Quality, Resolian -------------------------------------------------------------------------------- PROGRAMME Please note timings may be subject to alteration. DAY 1 09:00 WELCOME, INTRODUCTIONS AND COURSE OBJECTIVES Why Companies manage by process. 10:00 EXERCISE 1 - FIRST STEPS Mechanisms for process mapping, levels at which it can be applied, and the roles and responsibilities of process owners. 10:30 EXERCISE 1 - FEEDBACK 10:45 BREAK 11:00 MAPPING PROCESSES The stages involved in mapping processes including how to construct a SIPOC chart. 11:45 EXERCISE 2 - MAPPING A PROCESS A first opportunity to practice your new process mapping skills. 12:30 EXERCISE 2 - FEEDBACK 13:00 LUNCH 14:00 EXERCISE 3 - DISCUSSION OF OPTIONS FOR FORMAT, STRUCTURE AND LAYOUT What Makes A Good SOP? Discussion of options for format, structure, level of detail of SOPs and the use of process maps for SOP writing. A case study example of a good SOP which uses a flow chart/process map. 14:45 EXERCISE 3 - FEEDBACK 15:00 BREAK 15:15 A CASE STUDY EXAMPLE OF A GOOD SOP THAT USES A FLOW CHART / PROCESS MAP 15:30 EXERCISE 4 Discussion of the content of an SOP using a Process Map 15:35 EXERCISE 4 - FEEDBACK 15:45 KEY WRITING CONSIDERATIONS 16:15 EXERCISE 5 16:45 EXERCISE 5 - FEEDBACK 17:00 CLOSE OF DAY DAY 2 09:00 REVIEW OF DAY 1 09:15 USING METRICS Selecting and using metrics to monitor and improve processes. 10:00 EXERCISE 6 - PRACTICE IN PROCESS MAPPING Creating Process Maps from multi-source information. 11:00 BREAK 11:15 EXERCISE 6 - FEEDBACK 11:45 COMMON PITFALLS Common problems and tips for good Process Mapping. 12:15 DEMONSTRATION OF PROCESS MAPPING ON A PC 12:45 LUNCH 13:30 EXERCISE 7 - MIND MAPPING 14:30 EXERCISE 7 - FEEDBACK 15:00 BREAK 15:15 EXERCISE 8 - USING PROCESS MAPS TO WRITE AN SOP Applying your process mapping skills as part of writing an SOP 15:30 EXERCISE 8 - FEEDBACK 15:45 COURSE REVIEW AND FOLLOW-UP 16:00 CLOSE OF COURSE -------------------------------------------------------------------------------- EXTRA INFORMATION Face-to-face course COURSE MATERIAL Course material will be available in PDF format for delegates attending this course. The advantages of this include: * Ability for delegates to keep material on a mobile device * Ability to review material at any time pre and post course * Environmental benefits – less paper being used per course. The material will be emailed in advance of the course and RQA will not be providing any printed copies of the course notes during the training itself. Delegates wishing to have a hard copy of the notes should print these in advance to bring with them. Alternatively delegates are welcome to bring along their own portable devices to view the material during the training sessions. Remote course COURSE MATERIAL This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. THE ADVANTAGES OF THIS INCLUDE: * Ability for delegates to keep material on a mobile device * Ability to review material at any time pre and post course * Environmental benefits – less paper being used per course Access to an online course group to enhance networking. You will need a stable internet connection, a microphone and a webcam.   DEVELOPMENT LEVEL Learn