CompTIA A+ Certification (Exams 220-1101 and 220-1102)

5 Days

30 CPD hours

This course is targeted to those seeking A+ Certification and anyone in these roles:
IT Support Specialist
Helpdesk Technician
Field Technician
Tier I Support Specialist
Desktop Support Specialist
Associate Network Engineer
Systems Support Technician
Junior Systems Administrator

At completion of this course, you will be able to:
Install and configure end-user devices and software
Address connectivity problems
Perform basic cybersecurity mitigations
Troubleshoot common problems to diagnose and resolve issues
Demonstrate basic knowledge of scripting, the cloud, and virtualization

CompTIA A+ certified professionals are proven problem solvers. They support today?s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today?s digital world. This course, prepares you for the CompTIA A+ Certification exams 220-1101 and 220-1102.

Lesson 1: Installing Motherboards and Connectors

• Topic 1A: Explain Cable Types and Connectors
• Topic 1B: Install and Configure Motherboards
• Topic 1C: Explain Legacy Cable Types

Lesson 2: Installing System Devices

• Topic 2A: Install and Configure Power Supplies and Cooling
• Topic 2B: Select and Install Storage Devices
• Topic 2C: Install and Configure System Memory
• Topic 2D: Install and Configure CPUs

Lesson 3: Troubleshooting PC Hardware

• Topic 3A: Apply Troubleshooting Methodology
• Topic 3B: Configure BIOS/UEFI
• Topic 3C: Troubleshoot Power and Disk Issues
• Topic 3D: Troubleshoot System and Display Issues

Lesson 4: Comparing Local Networking Hardware

• Topic 4A: Compare Network Types
• Topic 4B: Compare Networking Hardware
• Topic 4C: Explain Network Cable Types
• Topic 4D: Compare Wireless Networking Types

Lesson 5: Configuring Network Addressing and Internet Connections

• Topic 5A: Compare Internet Connection Types
• Topic 5B: Use Basic TCP/IP Concepts
• Topic 5C: Compare Protocols and Ports
• Topic 5D: Compare Network Configuration Concepts

Lesson 6: Supporting Network Services

• Topic 6A: Summarize Services Provided by Networked Hosts
• Topic 6B: Compare Internet and Embedded Appliances
• Topic 6C: Troubleshoot Networks

Lesson 7: Summarizing Virtualization and Cloud Concepts

• Topic 7A: Summarize Client-Side Virtualization
• Topic 7B: Summarize Cloud Concepts

Lesson 8: Supporting Mobile Devices

• Topic 8A: Set Up Mobile Devices and Peripherals
• Topic 8B: Configure Mobile Device Apps
• Topic 8C: Install and Configure Laptop Hardware
• Topic 8D: Troubleshoot Mobile Device Issues

Lesson 9: Supporting Print Devices

• Topic 9A: Deploy Printer and Multifunction Devices
• Topic 9B: Replace Print Device Consumables
• Topic 9C: Troubleshoot Print Device Issues

Lesson 10: Configuring Windows

• Topic 10A: Configure Windows User Settings
• Topic 10B: Configure Windows System Settings

Lesson 11: Managing Windows

• Topic 11A: Use Management Consoles
• Topic 11B: Use Performance and Troubleshooting Tools
• Topic 11C: Use Command-line Tools

Lesson 12: Identifying OS Types and Features

• Topic 12A: Explain OS Types
• Topic 12B: Compare Windows Editions

Lesson 13: Supporting Windows

• Topic 13A: Perform OS Installations and Upgrades
• Topic 13B: Install and Configure Applications
• Topic 13C: Troubleshoot Windows OS Problems

Lesson 14: Managing Windows Networking

• Topic 14A: Manage Windows Networking
• Topic 14B: Troubleshoot Windows Networking
• Topic 14C: Configure Windows Security Settings
• Topic 14D: Manage Windows Shares

Lesson 15: Managing Linux and macOS

• Topic 15A: Identify Features of Linux
• Topic 15B: Identify Features of macOS

Lesson 16: Configuring SOHO Network Security

• Topic 16A: Explain Attacks, Threats, and Vulnerabilities
• Topic 16B: Compare Wireless Security Protocols
• Topic 16C: Configure SOHO Router Security
• Topic 16D: Summarize Security Measures

Lesson 17: Managing Security Settings

• Topic 17A: Configure Workstation Security
• Topic 17B: Configure Browser Security
• Topic 17C: Troubleshoot Workstation Security Issues

Lesson 18: Supporting Mobile Software

• Topic 18A: Configure Mobile OS Security
• Topic 18B: Troubleshoot Mobile OS and App Software
• Topic 18C: Troubleshoot Mobile OS and App Security

Lesson 19: Using Support and Scripting Tools

• Topic 19A: Use Remote Access Technologies
• Topic 19B: Implement Backup and Recovery
• Topic 19C: Explain Data Handling Best Practices
• Topic 19D: Identify Basics of Scripting

Lesson 20: Implementing Operational Procedures

• Topic 20A: Implement Best Practice Documentation
• Topic 20B: Use Proper Communication Techniques
• Topic 20C: Use Common Safety and Environmental Procedures