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This course aims to provide a comprehensive understanding of how consumer behavior can influence customer experience and strategies for enhancing and building customer experience in B2B contexts, including customer segmentation, targeting, and positioning, as well as measuring customer experience gap and defining customer expectations. After the successful completion of the course, you will be able to learn about the following, * How to build customer experience and how consumer behaviour can influence this experience. * Strategies to influence and enhance customer experience. * Enhancing customer experience in B to B context. * Strategies to built customer relationship. * Building customer experience with segmentation, targeting and positioning. * Measuring customer experience gap. * Defining customer expectations.   This course aims to provide strategies and techniques for building and enhancing customer experience, while understanding the influence of consumer behavior on this experience, as well as the importance of customer relationship management in B2B contexts, and the role of segmentation, targeting, and positioning in building customer experience. The course also covers techniques for measuring and defining customer expectations, and strategies for closing the customer experience gap. This course aims to provide a comprehensive understanding of how to build and enhance customer experience, including the role of consumer behavior, and strategies to build and maintain customer relationships. Additionally, the course covers the importance of segmentation, targeting, and positioning in creating a positive customer experience and ways to measure and meet customer expectations. * VIDEO - COURSE STRUCTURE AND ASSESSMENT GUIDELINES Watch this video to gain further insight. * NAVIGATING THE MSBM STUDY PORTAL Watch this video to gain further insight. * INTERACTING WITH LECTURES/LEARNING COMPONENTS Watch this video to gain further insight. * MANAGING CUSTOMER EXPERIENCE Self-paced pre-recorded learning content on this topic. * MANAGING CUSTOMER EXPERIENCE Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be an added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone who is eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. 1. Customer Happiness Coordinator 2. Client Care Specialist 3. Experience Enhancement Agent 4. Satisfaction Strategist 5. Service Excellence Ambassador 6. Feedback Facilitator 7. Interaction Improvement Manager 8. Client Delight Director 9. Customer Journey Navigator 10. Support Satisfaction Supervisor AVERAGE COMPLETION TIME 2 Weeks ACCREDITATION 3 CPD Hours LEVEL Advanced START TIME Anytime 100% ONLINE Study online with ease. UNLIMITED ACCESS 24/7 unlimited access with pre-recorded lectures. LOW FEES Our fees are low and easy to pay online.

The secrets of selling through a computer screen Defining the key elements of how to win more business when presenting to an online or in-person live audience. To gain more impact, be seen, heard, and perceived as the expert in your field of activity. It teaches you the essentials of presenting to convey the right message and image for your Zoom calls, Presentations and business conversations. based on my experience selling £ millions of pounds of products for major brands and high-street names on QVC and The Shopping Channel

An ESI Micro-Credential ESI’s Mastering Productivity micro-credential explores the importance of results and performance (as opposed to activity) for the sales professional today. This 12-week self-directed course explores how clarity-of-purpose and a focus on business outcomes can shorten sales cycles and remove impediments to performance. Get Certified. Get Promoted. Earn More. During the course, you will learn: * the importance of time in Entrepreneurial Sales.  * how to manage the impact that different aspects of time have on closing a sale. * what it means to be efficient.  * how to develop critical thinking and how to weed out ‘distractor tasks’ that do not contribute to achieving goals.  * how high-performance selling means that every sales activity has an expected result. * what high performance really means. * how to implement a results-focused approach to everything. Certification ESI’s Stackable Micro-Credentials Your personalised Continuous Professional Development solution Navigate your own journey through ESI at a time and pace that suits you.  Develop your skills and advance your career with milestone-based learning. Each micro-credential achievement builds to a more senior certification – ultimately leading to ESI’s flagship Professional Diploma. Your Career. Your Development. Your Way.

Learn how to identify your best customers, how to identify why they might need your product and how to create opportunities that can generate revenue.

Learn how to approach a customer, engage with them and work with the relevant people to ensure that the deal is closed.

This course is designed for anyone who needs to contact customers that they have never contacted before. This is never easy nor enjoyable. However, it is by far and away the most successful way of contacting new customers, quickly qualifying them and then arranging a first meeting.

24 Hour Flash Deal **25-in-1 Technical Project Manager Diploma Mega Bundle** Technical Project Manager Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Technical Project Manager Diploma package online with Studyhub through our online learning platform. The Technical Project Manager Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Technical Project Manager Diploma course provides complete 360-degree training on Technical Project Manager Diploma. You'll get not one, not two, not three, but twenty-five Technical Project Manager Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Technical Project Manager Diploma courses are yours for as long as you want them once you enrol in this course This Technical Project Manager Diploma Bundle consists the following career oriented courses: * Course 01: Practical Project Management * Course 02: Project Management - Planning, Executing, Maintaining and Controlling * Course 03: Business Development Manager * Course 04: B2B Business Development * Course 05: Lean Organisation Management Principles, Process and Techniques * Course 06: Fundamentals of Entrepreneurship * Course 07: Business Law * Course 08: Time Management * Course 09: Business Accounting Training * Course 10: Anger Management and Conflict Resolution * Course 11: Performance and Talent Management * Course 12: Anti-Money Laundering (AML) * Course 13: Business English and Communication Skills * Course 14: Data Analysis * Course 15: Branding Fundamentals for New Business * Course 16: Make Business Plans: Forecasting and Budgeting * Course 17: Business Strategy Planning * Course 18: Business Management and Finance Course * Course 19: Supply Chain Management * Course 20: Purchasing & Procurement * Course 21: Effective Communication Skills Diploma * Course 22: Business Networking Skills * Course 23: Influencing and Negotiation Skills * Course 24: Delegation Skills Training * Course 25: Leadership Skills Training The Technical Project Manager Diploma course has been prepared by focusing largely on Technical Project Manager Diploma career readiness. It has been designed by our Technical Project Manager Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Technical Project Manager Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Technical Project Manager Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Technical Project Manager Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Technical Project Manager Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Technical Project Manager Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Technical Project Manager Diploma bundle, you really hit the jackpot. Here's what you get: * Step by step Technical Project Manager Diploma lessons * One to one assistance from Technical Project Manager Diplomaprofessionals if you need it * Innovative exams to test your knowledge after the Technical Project Manager Diplomacourse * 24/7 customer support should you encounter any hiccups * Top-class learning portal * Unlimited lifetime access to all twenty-five Technical Project Manager Diploma courses * Digital Certificate, Transcript and student ID are all included in the price * PDF certificate immediately after passing * Original copies of your Technical Project Manager Diploma certificate and transcript on the next working day * Easily learn the Technical Project Manager Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? This Technical Project Manager Diploma training is suitable for - * Students * Recent graduates * Job Seekers * Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Technical Project Manager Diploma REQUIREMENTS To participate in this Technical Project Manager Diploma course, all you need is - * A smart device * A secure internet connection * And a keen interest in Technical Project Manager Diploma CAREER PATH You will be able to kickstart your Technical Project Manager Diploma career because this course includes various courses as a bonus. This Technical Project Manager Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Technical Project Manager Diploma career opportunities. CERTIFICATES CPD ACCREDITED CERTIFICATE Digital certificate - Included * CPD Accredited e-Certificate - Free * CPD Accredited Hardcopy Certificate - Free * Enrolment Letter - Free * Student ID Card - Free

24 Hour Flash Deal **25-in-1 Business Marketing Advanced Diploma Mega Bundle** Business Marketing Advanced Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Business Marketing Advanced Diploma package online with Studyhub through our online learning platform. The Business Marketing Advanced Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Business Marketing Advanced Diploma course provides complete 360-degree training on Business Marketing Advanced Diploma. You'll get not one, not two, not three, but twenty-five Business Marketing Advanced Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Business Marketing Advanced Diploma courses are yours for as long as you want them once you enrol in this course This Business Marketing Advanced Diploma Bundle consists the following career oriented courses: * Course 01: Marketing Strategies for Business * Course 02: Professional Digital Marketing Diploma * Course 03: Principles of Marketing - Online Course * Course 04: Diploma in Sales and Strategic Marketing Certificate * Course 05: Learn to Drive Traffic into Sales through Digital Marketing * Course 06: SEO - Search Engine Optimisation * Course 07: Advanced Training on SEO & SMM Strategies * Course 08: Google Ads Training * Course 09: Unlocking the Power of Google Adwords for Digital Marketing * Course 10: Facebook Marketing * Course 11: Instagram Marketing * Course 12: Social Media Marketing Course * Course 13: Sales and Marketing: Email Marketing * Course 14: Content Marketing Certification Course * Course 15: Complete Online Marketing & Advertising Course * Course 16: Digital Marketing Business Tips * Course 17: Linkedin Marketing * Course 18: Affiliate Marketing * Course 19: Brand Branding * Course 20: Increase Your Sales Through a Profitable Pricing Strategy * Course 21: Telemarketing * Course 22: B2B Sales & Marketing Strategies: Winning in Business-to-Business Sales * Course 23: Retail Customer Service & Effective Customer Targeting * Course 24: E-Commerce: Complete Guide to Income Mastery * Course 25: Strategic Planning and Analysis for Marketing The Business Marketing Advanced Diploma course has been prepared by focusing largely on Business Marketing Advanced Diploma career readiness. It has been designed by our Business Marketing Advanced Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Business Marketing Advanced Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Business Marketing Advanced Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Business Marketing Advanced Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Business Marketing Advanced Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Business Marketing Advanced Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Business Marketing Advanced Diploma bundle, you really hit the jackpot. Here's what you get: * Step by step Business Marketing Advanced Diploma lessons * One to one assistance from Business Marketing Advanced Diplomaprofessionals if you need it * Innovative exams to test your knowledge after the Business Marketing Advanced Diplomacourse * 24/7 customer support should you encounter any hiccups * Top-class learning portal * Unlimited lifetime access to all twenty-five Business Marketing Advanced Diploma courses * Digital Certificate, Transcript and student ID are all included in the price * PDF certificate immediately after passing * Original copies of your Business Marketing Advanced Diploma certificate and transcript on the next working day * Easily learn the Business Marketing Advanced Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? This Business Marketing Advanced Diploma training is suitable for - * Students * Recent graduates * Job Seekers * Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Business Marketing Advanced Diploma REQUIREMENTS To participate in this Business Marketing Advanced Diploma course, all you need is - * A smart device * A secure internet connection * And a keen interest in Business Marketing Advanced Diploma CAREER PATH You will be able to kickstart your Business Marketing Advanced Diploma career because this course includes various courses as a bonus. This Business Marketing Advanced Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Business Marketing Advanced Diploma career opportunities. CERTIFICATES CPD ACCREDITED CERTIFICATE Digital certificate - Included * CPD Accredited e-Certificate - Free * CPD Accredited Hardcopy Certificate - Free * Enrolment Letter - Free * Student ID Card - Free

24 Hour Flash Deal **25-in-1 Market Research Analyst Diploma Mega Bundle** Market Research Analyst Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Market Research Analyst Diploma package online with Studyhub through our online learning platform. The Market Research Analyst Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Market Research Analyst Diploma course provides complete 360-degree training on Market Research Analyst Diploma. You'll get not one, not two, not three, but twenty-five Market Research Analyst Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Market Research Analyst Diploma courses are yours for as long as you want them once you enrol in this course This Market Research Analyst Diploma Bundle consists the following career oriented courses: * Course 01: Marketing Strategies for Business * Course 02: Principles of Marketing * Course 03: Business Intelligence and Data Mining * Course 04: Fundamentals of Business Analysis * Course 05: Business Intelligence Analyst * Course 06: Financial Analysis Methods * Course 07: Financial Modelling for Decision Making and Business plan * Course 08: Investment Analyst / Advisor * Course 09: Investment: Complete Investing Course * Course 10: Business Accounting Training * Course 11: Basic Business Finance * Course 12: Business Strategy Planning * Course 13: B2B Business Development * Course 14: Fundamentals of Entrepreneurship * Course 15: Branding Fundamentals for New Business * Course 16: Sales Training: Practical Sales Techniques * Course 17: Understanding Financial Statements and Analysis * Course 18: Stakeholder Management * Course 19: Public Speaking Masterclass * Course 20: Effective Communication Skills Diploma * Course 21: Receptionist Diploma * Course 22: Diploma in Minute Taking Training * Course 23: Make Business Plans: Forecasting and Budgeting * Course 24: Business Performance Management * Course 25: Time Management The Market Research Analyst Diploma course has been prepared by focusing largely on Market Research Analyst Diploma career readiness. It has been designed by our Market Research Analyst Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Market Research Analyst Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Market Research Analyst Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Market Research Analyst Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Market Research Analyst Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Market Research Analyst Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Market Research Analyst Diploma bundle, you really hit the jackpot. Here's what you get: * Step by step Market Research Analyst Diploma lessons * One to one assistance from Market Research Analyst Diplomaprofessionals if you need it * Innovative exams to test your knowledge after the Market Research Analyst Diplomacourse * 24/7 customer support should you encounter any hiccups * Top-class learning portal * Unlimited lifetime access to all twenty-five Market Research Analyst Diploma courses * Digital Certificate, Transcript and student ID are all included in the price * PDF certificate immediately after passing * Original copies of your Market Research Analyst Diploma certificate and transcript on the next working day * Easily learn the Market Research Analyst Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? This Market Research Analyst Diploma training is suitable for - * Students * Recent graduates * Job Seekers * Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Market Research Analyst Diploma REQUIREMENTS To participate in this Market Research Analyst Diploma course, all you need is - * A smart device * A secure internet connection * And a keen interest in Market Research Analyst Diploma CAREER PATH You will be able to kickstart your Market Research Analyst Diploma career because this course includes various courses as a bonus. This Market Research Analyst Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Market Research Analyst Diploma career opportunities. CERTIFICATES CPD ACCREDITED CERTIFICATE Digital certificate - Included * CPD Accredited e-Certificate - Free * CPD Accredited Hardcopy Certificate - Free * Enrolment Letter - Free * Student ID Card - Free

24 Hour Flash Deal **33-in-1 Business Relationship Management Mega Bundle** Business Relationship Management Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Business Relationship Management package online with Studyhub through our online learning platform. The Business Relationship Management bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Business Relationship Management course provides complete 360-degree training on Business Relationship Management. You'll get not one, not two, not three, but thirty-three Business Relationship Management courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Business Relationship Management courses are yours for as long as you want them once you enrol in this course This Business Relationship Management Bundle consists the following career oriented courses: * Course 01: Business Studies * Course 02: Strategic Business Management * Course 03: Corporate Relationship Goals for Success * Course 04: Customer Relationship Management (CRM) * Course 05: Business Networking Skills * Course 06: Diploma in Sales and Strategic Marketing Certificate * Course 07: Leadership Skills Training * Course 08: Leadership and Management Essential Skill * Course 09: Business Management and Finance Course * Course 10: Strategic Planning and Implementation * Course 11: Operations and Time Management * Course 12: Conflict Resolution * Course 13: Performance Management * Course 14: Diversity Training * Course 15: Motivational Mentorship: Inspiring Personal and Professional Growth * Course 16: Corporate Social Responsibility Diploma * Course 17: Effective Communication Skills Diploma * Course 18: Cross-Cultural Awareness Training Diploma Certificate * Course 19: Public Speaking: Presentations like a Boss * Course 20: Emotional Intelligence and Social Management Diploma * Course 21: Business Contract & Compliance Manager: Ensuring Legal Integrity Diploma * Course 22: Middle Manager Management * Course 23: Employee Engagement and Retention Strategies * Course 24: Courageous Communication Strategies * Course 25: Accredited Mediator Skills Training: Mediation & Dispute Resolution * Course 26: Influencing and Negotiation Skills * Course 27: Team Management * Course 28: Stakeholder Management * Course 29: Talent Management & Employee Retention Techniques * Course 30: Organisation & People Management * Course 31: B2B Business Development: Strategies for Sustainable Growth * Course 32: Corporate Risk And Crisis Management * Course 33: Administration : Office Administration In this exclusive Business Relationship Management bundle, you really hit the jackpot. Here's what you get: * Step by step Business Relationship Management lessons * One to one assistance from Business Relationship Management professionals if you need it * Innovative exams to test your knowledge after the Business Relationship Management course * 24/7 customer support should you encounter any hiccups * Top-class learning portal * Unlimited lifetime access to all thirty-three Business Relationship Management courses * Digital Certificate, Transcript and student ID are all included in the price * PDF certificate immediately after passing * Original copies of your Business Relationship Management certificate and transcript on the next working day * Easily learn the Business Relationship Management skills and knowledge you want from the comfort of your home The Business Relationship Management course has been prepared by focusing largely on Business Relationship Management career readiness. It has been designed by our Business Relationship Management specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Business Relationship Management Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Business Relationship Management bundle course has been created with thirty-three premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Business Relationship Management Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Business Relationship Management Elementary modules, allowing our students to grasp each lesson quickly. The Business Relationship Management course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? This Business Relationship Management training is suitable for - * Students * Recent graduates * Job Seekers * Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Business Relationship Management Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. REQUIREMENTS To participate in this Business Relationship Management course, all you need is - * A smart device * A secure internet connection * And a keen interest in Business Relationship Management CAREER PATH You will be able to kickstart your Business Relationship Management career because this course includes various courses as a bonus. This Business Relationship Management is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Business Relationship Management career opportunities. CERTIFICATES CPD ACCREDITED CERTIFICATE Digital certificate - Included * CPD Accredited e-Certificate - Free * CPD Accredited Hardcopy Certificate - Free * Enrolment Letter - Free * Student ID Card - Free