67055 Courses

Take your organisation’s presentations to the next level by truly engaging second language English speakers with our specific techniques. Help them communicate key messages with confidence and clarity to the whole audience. With lots of opportunities for practice in a very safe space, participants will build their skills in the guiding hands of our experts. This bespoke course will include: Presenter self-awareness Essential cultural etiquette Powerful PowerPoint strategies for second-language speakers Linguistic mindfulness A new understanding of ‘less is more’

Elementary English course, A1-A2 level

Site supervisor safety training scheme refresher (SSSTS-R)

Intermediate English Course, Face to face in Brighton and Hove, B1 level.

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

We share the secrets of how to make one of the most challenging areas of managing people into one of the simplest and most rewarding. Build motivated and effective teams through managers who are skilled in setting challenging but achievable goals, measuring performance and giving great feedback.

This course is for you if you have previously passed the Site Management Safety Training Scheme...

The First Aid at Work (FAW) is the highest and most widely recognised first aid qualification.

Group Course (Max 6 Delegates) (2 Days)

Give your staff market-leading delivery skills and intercultural communication techniques with our unique course. TILT has been delivered to military and commercial clients and is seen as best-practice for those training internationally.