Booking options
Price on Enquiry
Price on Enquiry
Delivered Online
Full day
All levels
The most common reason for leaving a job is dissatisfaction with one's manager.
Being an effective, supportive and clear manager is crucial for ensuring staff retention, team motivation and happiness, and business success.
This practical workshop explores ideal manager behaviours, helping you get the most out of your team by giving clear direction, coaching, cheerleading and delegating effectively. This is an opportunity to explore management dilemmas and hone your managerial abilities - and to ensure that you're not the manager everyone wants to get away from!
Delivery: Available as a full-day, half-day, bite-sized programme or webinar. Virtual and in-house delivery options.
Understand the difference between management and leadership
Recognise the importance of acting as a manager rather than one of the team
Know how to manage performance effectively, on a daily basis
Know how to give effective feedback that motivates people to improve
Be able to create SMART objectives and communicate expectations clearly to your team
Understand your management style and know how to flex your approach
Know when and how to participant effectively
Boost your confidence in handling tricky management situations
When have you been really happy at work? Or really unhappy? What difference did your manager make?
Why we all need - and need to be - great managers
Benefits of great management to the individual, the manager, the organisation
6 leadership styles
Stages of competence
The skill / will model
How to effectively give clear direction to people
The value of a clear vision to keep a team on track and create clear direction
The importance of managing performance daily
Why communicating expectations and standards upfront is essential
The BIF-S (Behaviour, Impact, Future, Share) model for giving feedback
Positive feedback
Developmental feedback
Why successful managers set and communicate SMART objectives
Why clearly communicating what is required of people helps avoid problems later
The key coaching skills
When to coach - and when not to
How to encourage and cheerlead people who are competent but still cautious and lacking confidence in their ability
How to help people overcome self-doubt and feel they can do what is required
The benefits of delegation - for both parties
4 stages of delegation
Checks and controls
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At Maximum Performance, we are passionate about improvi...