Performance Management

Description

Our Performance Management (PM) workshop is based on Emotional Intelligence (EI). It focuses on helping organisations move away from traditional PM processes and work hard at reinventing them under a different name and approach aimed at supporting and collaborating to help both the Manager/Leader and the colleague.

Historically, PM sessions have been held every six months or even annually, which, in our opinion, is no good. PM meetings are often treated with little importance and an almost tick-box attitude. This clearly does not help either party, so we focus very much on changing that.

In our opinion, the PM meeting should be an opportunity for both parties to discuss what is best for each other. We should be mindful of job descriptions and realistic expectations and consider various situations both at work and for the individual.

We discuss the importance of 'facilitating' feedback instead of just giving it. We explore our 'Reasoning Questions' to show how they work, why they are critical and what benefits they bring.

We discuss the usefulness of a Skills Matrix and various other tools to help both parties work towards the common goal of producing the best possible output under the best conditions.

We introduce our PM Cycle and discuss its benefits and how it works, along with 'Consequence Conversations' and their use.

LENGTH - For more information about duration, please get in touch with us to discuss your specific needs, or we can offer advice.

NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location.

WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online.

Who? - This is for any level of Manager or Leader (regardless of hierarchical position) and those expected to step into managerial or leadership roles in the next 12 to 18 months.

Why? - Experience has taught us that if you want employees to give their best for the payment you give them, then you MUST work equally hard at supporting them in every conceivable way.

Motivated employees will work willingly and go the extra mile for you if you do the same for them. 'Quid pro quo' is Latin for 'Something for something' The organisation, its Leaders and Managers and all the other colleagues MUST be a supportive and collaborative partnership. HR is there to support that and not there to do all the work to make it happen. And they are definitely not there to deal with team disputes and challenges initially. The best person to fix such things is often their line manager, with whom they have the best relationship. It is only when that is exhausted that HR should be involved officially.

Make PM work for everyone. Help your people to perform to their best. And do it together.

When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.

Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, at the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.

We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.