43 Courses

To learn about mindfulness and effectively regaining control of your life, take this course on Certificate in Mindfulness and Self Control. This Certificate in Mindfulness and Self Control  course teaches you how to deal with saying no and how to achieve more by improving your mindset.  This course takes you through the various ways to have control of your life. Upon completion, you will be confident in knowing when to say no and what to say no to. Furthermore, this Certificate in Mindfulness and Self Control course highlights the importance of saying no. If you are interested in understanding how to improve your life by doing more of what matters, this course is for you. Certificate in Mindfulness and Self Control is a best selling course developed by industry experts and already helped tons of students like you. It is suitable for anyone who wants to improve their knowledge and skills in the [course_category] or relevant sector.  This course is accredited by CPD, so you will get a career boost upon completing this course. Our Certificate in Mindfulness and Self Control is packed with 29 modules and 2 hours, 35 minutes of study. You will be awarded with a certificate of completion, the proof of your expertise in this field. If you want to get a job or looking for professional skills to excel in this field, a certificate from this course will help you appear as a strong candidate. You can also validate your certification from our website. It doesn't matter if you are willing to study full-time or part-time. This course is designed for any type of student and you can even complete it at your own pace. The materials are accessible from anyplace, any device and anytime.  Besides that, our experienced tutors will help you throughout the comprehensive syllabus of this course and answer all your queries through email.

The course 'Learn When to Say No' aims to help individuals understand the importance of saying no, the challenges associated with it, and practical strategies for saying no effectively. Participants will learn what situations to say no to, when to say no, and how to communicate their boundaries confidently. LEARNING OUTCOMES: 1. Recognize the significance of saying no and comprehend the difficulties in doing so. 2. Identify specific situations where saying no is appropriate and learn to determine the right timing for expressing no. 3. Develop effective communication skills to confidently say no in various scenarios. 4. Acquire practical strategies and tools to handle challenging situations and navigate through potential conflicts when saying no. WHY BUY THIS LEARN WHEN TO SAY NO? 1. Unlimited access to the course for forever 2. Digital Certificate, Transcript, student ID all included in the price 3. Absolutely no hidden fees 4. Directly receive CPD accredited qualifications after course completion 5. Receive one to one assistance on every weekday from professionals 6. Immediately receive the PDF certificate after passing 7. Receive the original copies of your certificate and transcript on the next working day 8. Easily learn the skills and knowledge from the comfort of your home CERTIFICATION After studying the course materials of the Learn When to Say No there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. WHO IS THIS COURSE FOR? This Learn When to Say No course is ideal for * Students * Recent graduates * Job Seekers * Anyone interested in this topic * People already working in the relevant fields and want to polish their knowledge and skill. PREREQUISITES This Learn When to Say No does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Learn When to Say No was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. CAREER PATH As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Learn When to Say No is a great way for you to gain multiple skills from the comfort of your home. COURSE CURRICULUM Section 01: The Why of No - why No matters and why it's hard to say Why is No Important? 00:07:00 Why is No Difficult? Your Inner Gopher 00:09:00 Why is No Difficult? Six things that Drive you to Say Yes 00:09:00 Section 02: The What of No - What to say No to, and when to say it How to Challenge your Instincts on No 00:05:00 What to Say No to 00:05:00 Specific things to Say No to 00:05:00 When to Say No 00:08:00 What are your Choices? 00:09:00 When to Say No to Relationships 00:04:00 What does No Mean? 00:04:00 Section 03: How to say NO in lots of situations How to be Happy with No 00:07:00 How to Decide Yes or No: Six Tools to Help Make Your Decision 00:10:00 How to Decide Yes or No: Six Ways of Thinking about Any Problem 00:05:00 How to Make No Feel Easier 00:09:00 How to Say No 00:04:00 How to say No to Friends and Loved Ones 00:02:00 How to say No to your Customers 00:03:00 How to say No to False Assumptions 00:06:00 How to say No to Temptation 00:04:00 How to Get on with it: How to say No to Procrastination 00:08:00 How to Get on with it: How to say No to Procrastination 00:08:00 How to say No in Negotiations 00:11:00 More Tips on How to Say No 00:05:00 Section 04: The What if of No; I've got you covered What if they Resist your No? 00:12:00 What if you want to Say Yes? 00:04:00 Four 'What if?' Questions 00:04:00 What if you don't Follow my Advice? 00:02:00 Assignment Assignment - Learn When to Say No 00:00:00

During this 2 day course, you will develop a learning-based action plan to use in your workplace ensuring that you can put the learning into action.

During this 2 day course, you will develop a learning-based action plan to use in your workplace ensuring that you can put the learning into action.

During this 2 day course, you will develop a learning-based action plan to use in your workplace ensuring that you can put the learning into action.

 WHAT WILL I LEARN? * Become happy, healthy and successful across your work and home life * Remove all traces of guilt, stress, jealousy, and anger from your life * Achieve goals you never thought were possible... and more! * Create a healthy body and mind to be happy and balanced every day * Use time management, negotiation and assertiveness techniques in business and personal situations * Create the life you dreamed of * Start saying 'No' to anything that doesn't make you happy * Get promoted in work, and organized in life * Stop feeling overwhelmed or stressed, and start progressing towards your goals REQUIREMENTS * No previous experience or equipment is needed * A willingness to learn is essential!  DESCRIPTION Life Mastery - Be Happy, Health and Successful Do you love your life? Life Mastery is a practical programme designed to help you rocket towards your personal and career goals to achieve total happiness. If you feel like things aren't turning out as you'd dreamed, you want to progress faster, or you're overwhelmed with stress and worry, then this course will CHANGE YOUR LIFE. Most courses cover either happiness in a vague way, or success from a pure money focused angle, but this programme combines BOTH into one simple route to achieve all your goals as a fully rounded person. It covers everything you need to do: from saying 'No', managing your time, getting promotions, choosing a career, keeping fit, self-talk, overcoming fear or guilt, and so so much more. It looks at lots of real-life examples and gives practical tools you can use right away to get better results. Happiness and Success are often seen an elusive or complex, but with this practical course, you'll soon master a step by step formula for creating a life you love. Whether you're at the start of your career, wanting a change, feeling frazzled, or just not getting to your goals quickly enough, this course will build essential skills for your career and personal goals. Chris Croft is an international speaker, and widely published author, who's been teaching Happiness, Time Management and Assertiveness to companies for over 20 years. This is the first time he's combined all his business and personal experience into a comprehensive happiness and success course. He's taught all over the world, as well as online, and has an entertaining and practical teaching style. This course is guaranteed to keep you engaged and amused, and teach you life changing skills for home and work. The course overview includes: * Ridding yourself of stress, guilt, jealousy and anger forever * Getting promoted and networking like a pro * Choosing a career you love, for all the right reasons * Meditation, and what the practical benefits are * Changing yourself talk to create the person you want to be * Being assertive, not aggressive * Saying 'No' and choosing happiness * Getting organised with Time Management * Setting effective and exciting goals, and then achieving them consistently * And lots more! Start building the life of your dreams today and say goodbye to stress, disorganisation and unhappiness. This course WILL change your life.... if you let it! WHO IS THE TARGET AUDIENCE? * Those looking to become the best they can be * People who are overwhelmed and exhausted by their responsibilities * Anyone wanting to eradicate guilt, stress, jealousy, anger and fear * Someone who is successful, but feels they could achieve even more * Those who want to achieve their dreams * People who like a practical and honest approach to solutions ASSESSMENT & CERTIFICATION: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the test, you will be able to buy an internationally recognized Accredited Certificate of Achievement from iStudy. You can however also buy a Course Completion Certificate following the course completion without sitting for the test. Welcome What to Expect 00:04:00 Goals Introduction to goal 00:01:00 The List that will Change Your Life 00:04:00 Why I Hate SMART Goals 00:04:00 Refining Your Goals 00:04:00 Creating Security 00:04:00 Reducing the Unimportant Introduction to Reducing 00:01:00 NCP Policy 00:05:00 Are You Too Perfect? 00:02:00 What Drives You? 00:06:00 Delegate 00:03:00 Self Discipline Introduction to Self Discipline 00:01:00 Beating Procrastination 00:06:00 7 Ways to Eliminate Stress - Healthy Mind and Body 00:09:00 Johari Window 00:06:00 Getting Organised Introduction to Getting Organised 00:01:00 Lists 00:04:00 Diaries 00:05:00 Physical Environment 00:02:00 Pear of Promotion 00:04:00 Repeaters 00:05:00 Positive Attitude Introduction to Positive Attitude 00:01:00 Can Money Make You Happy? 00:05:00 What is Your Perfect Job? 00:02:00 Negative Emotions 00:04:00 The Magic Phrase 00:04:00 Self Talk 00:05:00 3 Steps to Positive Thinking 00:05:00 The Inner Game of Tennis 00:03:00 Assertiveness Introduction to Assertiveness 00:01:00 Basics of Assertiveness 00:05:00 How to be Assertive 00:07:00 An Alternative to Assertiveness 00:04:00 Influencing Others Introduction to Influencing Others 00:01:00 How to be Liked 00:05:00 Listening 00:05:00 Networking and Keeping in Touch 00:09:00 Types of People 00:10:00 Wrap Up Making It Stick 00:01:00

For anyone who wants to develop more productive working relationships with colleagues and clients.

When your team feels happy at work, their efforts almost always increase and therefore that will help your company to become more stable and able to advance and grow.

DESCRIPTION: Often time's people hear about call centre jobs but are never sure if they will be able to do them. You should not be worried given though given that any call centre usually provides a manuscript in order to help you provide unparalleled service. And this course will do a similar thing to get you trained up for this kind of job. With this Call Centre Agents Training Course course, you will learn how to communicate verbally, understand your customer base, improve listening skills, identify tools to facilitate communication and so much more. So if you want to succeed in this field, get this course now. LEARNING OUTCOMES : * The nuances of body language and verbal skills. * Aspects of verbal communication such as tone, cadence, and pitch. * Questioning and listening skills. * Ways of delivering bad news and saying no. * Effective ways to negotiate. * The importance of creating and delivering meaningful messages. * Tools to facilitate communication. * The value of personalizing interactions and developing relationships. * Vocal techniques that enhance speech and communication ability. * Techniques for managing stress. ASSESSMENT: * At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. * Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. CERTIFICATION: * After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. * Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. WHO IS THIS COURSE FOR? Call Centre Agents Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. REQUIREMENTS Our Call Centre Agents Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. CAREER PATH After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview (Call Centre Agents Training Course) 00:05:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages99 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:15:00 This is My Mentor 00:05:00 Stress Busting 00:05:00 News from Within 00:15:00 Mock Exam Mock Exam- Call Centre Agents Training Course 00:20:00 Final Exam Final Exam- Call Centre Agents Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

DESCRIPTION Learning to say no is the single most effective way to increase your focus and productivity. Saying no will help you reduce leverage activities (those that consume resources and drive results slowly) and invest more time and energy into high leverage activities, which are the key to achieving the right results faster. We must learn to say no to the things that don't matter so we can say yes to the things we care about. This Mindfulness Diploma includes all you need to take back control of your life. This means that you can start to say Yes to the right things and No to the rest. And that means more time for what matters and less stress from what doesn't. WHAT WILL I LEARN? * Make effective Yes or No choices * Be able to say No * Take back control of your life * Achieve more of what matters * Feel good about saying 'No' * Reduce your stress levels REQUIREMENTS There are no course requirements, beyond a willingness to change the habits that have been holding you back for a lifetime.   ASSESSMENT & CERTIFICATION: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the test, you will be able to buy an internationally recognised Accredited Certificate of Achievement from iStudy. You can however also buy a Course Completion Certificate following the course completion without sitting for the test. WHO IS THE TARGET AUDIENCE? * people who no longer feel in control of their lives... because you always seem to be doing the things that matter - to someone else. * people who have studied time management and applied the principles... yet you still don't have enough time to do what really matters to you. * people who know that 'NO' is often the right answer... but you hear yourself saying 'Yes' all the same. * people who worry that 'No' sounds negative and will lose you respect, opportunities, and friends. [Hint: It won't do any of these if you do it right.] * people who get stressed by the constant demands on them... if you want to stress less about the trivial, the unnecessary, and the things other people impose on you. * for YOU, if you want to take back control of your life, do more of what matters, and live a better life. The Why of No - why No matters and why it's hard to say Why is No Important? FREE 00:06:00 Why is No Difficult? Your Inner Gopher 00:09:00 Why is No Difficult? Six things that Drive you to Say Yes 00:08:00 The What of No - What to say No to, and when to say it What to do to Challenge your Instincts on No 00:04:00 What to Say No to FREE 00:05:00 Specific things to Say No to 00:05:00 When to Say No 00:08:00 What are your Choices? 00:08:00 When to Say No to Relationships 00:03:00 What does No Mean? 00:03:00 What is Special Time? 00:05:00 The How of No - Here's the meat: how to say NO in lot's of situations How to be Happy with No 00:07:00 How to Decide Yes or No: Six Tools to Help Make Your Decision 00:10:00 How to Decide Yes or No: Six Ways of Thinking about Any Problem 00:04:00 How to Make No Feel Easier 00:09:00 How to Say No 00:03:00 How to say No to Friends and Loved Ones 00:02:00 How to say No to your Customers 00:03:00 How to say No to False Assumptions 00:06:00 How to say No to Temptation 00:03:00 How to Say No to your Colleagues at Work 00:03:00 How to Get on with it: How to say No to Procrastination FREE 00:07:00 How to say No in Negotiations 00:11:00 More Tips on How to Say No 00:04:00 The What if of No - Oh wait! What if? ...Don't worry; I've got you covered What if they Resist your No? 00:11:00 What if you want to Say Yes? 00:03:00 Four 'What if?' Questions 00:04:00 What if you don't Follow my Advice? FREE 00:01:00