1018 Courses

LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS. You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony. Uncover and discard beliefs and attitudes that foster or block progress. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction. PART I – BROADENING THE VIEW   Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity. PART II – FAIR STANDARDS   Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity. PART III – ORGANIZATIONAL UNITY   Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions. ATTENDEES WILL BE ABLE TO:   * Discover new ways to “see things differently;” * Use Emotional Intelligence to strengthen relationships and increase awareness of self and others; * Define Diversity and uncover ways in which it is significantly useful in an organization; * Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making); * Manage conflict through unity, using the organization’s mission, vision, values, and goals; and * Understand and communicate value to staff. Online Class—Diversity – Building a Thriving Business Environment is a 4-hour interactive virtual class.    REGISTER FOR THIS CLASS AND YOU WILL BE SENT ONLINE LOGIN INSTRUCTIONS PRIOR TO THE CLASS DATE. -------------------------------------------------------------------------------- Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients. Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

The Level 3 Award in Assessing Competence in the Work Environment (RQF) is intended for assessors who assess occupational competence in an individual’s work environment. This qualification introduces learners to the principles and practices of assessment and assessing occupational competence in the work environment. If you will also assess knowledge and understanding in environments other than the work environment (for example a workshop, classroom or training environment), we recommend that you complete the full CAVA certificate, click here. If you do not have access to assess learners in the workplace, we recommend the Level 3 Award in Assessing Vocational Achievement, click here. Learners will achieve 9 credits across 2 units: Understanding the principles and practices of assessment Assess occupational competence in the work environment

OVERVIEW By enroling in Concierge Work Environment and Etiquettes, you can kickstart your vibrant career and strengthen your profound knowledge. You can learn everything you need to know about the topic. The Concierge Work Environment and Etiquettes course includes all of the most recent information to keep you abreast of the employment market and prepare you for your future. The curriculum for this excellent Concierge Work Environment and Etiquettes course includes modules at all skill levels, from beginner to expert. You will have the productivity necessary to succeed in your organisation once you have completed our Concierge Work Environment and Etiquettes Program. So enrol in our Concierge Work Environment and Etiquettes course right away if you're keen to envision yourself in a rewarding career. DESCRIPTION Enroling in this Concierge Work Environment and Etiquettes course can improve your Concierge Work Environment and Etiquettes perspective, regardless of your skill levels in the Concierge Work Environment and Etiquettes topics you want to master. If you're already a Concierge Work Environment and Etiquettes expert, this peek under the hood will provide you with suggestions for accelerating your learning, including advanced Concierge Work Environment and Etiquettes insights that will help you make the most of your time. This Concierge Work Environment and Etiquettes course will act as a guide for you if you've ever wished to excel at Concierge Work Environment and Etiquettes. WHY CHOOSE US? * After successfully completing the Concierge Work Environment and Etiquettes Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. * Lifetime access to the whole collection of Concierge Work Environment and Etiquettes learning materials. * Online test with immediate results * Enroling in the course has no additional cost. * You can study and complete the Concierge Work Environment and Etiquettes course at your own pace. * Study for the Concierge Work Environment and Etiquettes course using any internet-connected device, such as a computer, tablet, or mobile device. WHO IS THIS COURSE FOR? This Concierge Work Environment and Etiquettes course is a great place to start if you're looking to start a new career in Concierge Work Environment and Etiquettes field. This training is for anyone interested in gaining in-demand Concierge Work Environment and Etiquettes proficiency to help launch a career or their business aptitude.  REQUIREMENTS The Concierge Work Environment and Etiquettes course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Concierge Work Environment and Etiquettes, without any fuss. CAREER PATH This Concierge Work Environment and Etiquettes training will assist you develop your Concierge Work Environment and Etiquettes ability, establish a personal brand, and present a portfolio of relevant talents. It will help you articulate a  Concierge Work Environment and Etiquettes professional story and personalise your path to a new career. Furthermore, developing this Concierge Work Environment and Etiquettes skillset can lead to numerous opportunities for high-paying jobs in a variety of fields. COURSE CURRICULUM Module 01: Understanding the Service Understanding the Service 00:12:00 Module 02: Types of Concierge Services Types of Concierge Services 00:19:00 Module 03: Necessary Skills for Any Concierge Necessary Skills for Any Concierge 00:26:00 Module 04: Principles for a Concierge Service Business Principles for a Concierge Service Business 00:20:00 Module 05: Delivering Customer Service Delivering Customer Service 00:13:00 Module 06: Concierge Work Environment and Etiquettes Concierge Work Environment and Etiquettes 00:18:00 Module 07: Emergency Measures for a Hotel Concierge Emergency Measures for a Hotel Concierge 00:13:00

Looking to build a career in Hospitality? Our Concierge Work Environment and Etiquettes course is the perfect opportunity to learn about delivering exceptional customer service, necessary skills, and emergency measures for hotel concierges. With our course, you'll gain a strong understanding of the principles behind the concierge service business and learn how to create a successful career in this industry. Learning Outcomes: * Gain a thorough understanding of Concierge Services and their types * Develop the necessary skills to excel in the Hospitality industry as a Concierge * Learn the principles of running a successful Concierge Service Business * Understand the importance of delivering exceptional customer service * Acquire knowledge of Emergency Measures for a Hotel Concierge * Master the Concierge Work Environment and Etiquette In the Hospitality industry, Concierge services play a crucial role in creating an unforgettable guest experience. Our Concierge Work Environment and Etiquettes course is designed to equip you with the necessary knowledge and skills to excel in this industry. This theoretical course covers various modules, including understanding the service, types of Concierge services, necessary skills for any Concierge, principles for a Concierge Service Business, delivering customer service, Concierge work environment and etiquette, and emergency measures for a Hotel Concierge. By the end of this course, you will gain a thorough understanding of Concierge services, develop the necessary skills to excel in the Hospitality industry as a Concierge, learn the principles of running a successful Concierge Service Business, understand the importance of delivering exceptional customer service, acquire knowledge of emergency measures for a Hotel Concierge, and master the Concierge Work Environment and Etiquettes. Join us now and unlock endless possibilities in the Hospitality industry! Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? This course is perfect for: * Individuals aspiring to become Concierge * Hospitality professionals who want to advance in their careers * Business owners looking to start or improve their Concierge Service Business * Graduates in Hospitality Management * Anyone interested in the Hospitality industry CAREER PATH Our course will prepare you for a range of careers, including: * Concierge - starting salary of £18,000 to £22,000 per annum * Head Concierge - starting salary of £22,000 to £30,000 per annum * Concierge Manager - starting salary of £30,000 to £35,000 per annum * Front Office Manager - starting salary of £22,000 to £35,000 per annum * Hotel Manager - starting salary of £35,000 to £50,000 per annum

For making a positive environment at work good communication is needed to be clear and direct. Encourage employees

This course aims to provide learners with a comprehensive understanding of workforce management in organizations, HR strategies, work environments, and psychological environments. After the successful completion of the course, you will be able to learn about the following, Workforce Management in Organizations: * Basic Concept & Role of HR in Organization. * Job Design In Organization. HR Strategies: * The Performance Management System. * The Performance Management Cycle. Work Environment: * Communication framework. * Conflict Resolution. Psychological Environment: * Employees wellbeing. * Employee Wellbeing Programme. By the end of this course, learners will be able to apply practical strategies to manage employees effectively, design HR policies and practices, create a positive work environment, and foster a psychologically safe workplace culture. This course will equip learners with the knowledge and skills necessary to effectively manage and optimize their organization's workforce, ensuring their business is competitive, sustainable and able to attract and retain the best talent. The aim of this course is to provide learners with a comprehensive understanding of workforce management in organizations, HR strategies, work environment, and psychological environment. By the end of this course, learners will be able to apply practical strategies to effectively manage employees, design HR policies and practices, create a positive work environment, and foster a psychologically safe workplace culture. This course will equip learners with the knowledge and skills necessary to effectively manage and optimize their organization's workforce, ensuring their business is competitive, sustainable and able to attract and retain the best talent. * VIDEO - COURSE STRUCTURE AND ASSESSMENT GUIDELINES Watch this video to gain further insight. * NAVIGATING THE MSBM STUDY PORTAL Watch this video to gain further insight. * INTERACTING WITH LECTURES/LEARNING COMPONENTS Watch this video to gain further insight. * CORPORATE WORK ENVIRONMENT Self-paced pre-recorded learning content on this topic. * CORPORATE WORK ENVIRONMENT Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. * HR Manager * Employee Relations Specialist * Diversity and Inclusion Manager * Training and Development Manager * Occupational Health and Safety Specialist * Compensation and Benefits Specialist * Talent Acquisition Manager * Organizational Development Consultant * Employee Engagement Specialist AVERAGE COMPLETION TIME 2 Weeks ACCREDITATION 3 CPD Hours LEVEL Advanced START TIME Anytime 100% ONLINE Study online with ease. UNLIMITED ACCESS 24/7 unlimited access with pre-recorded lectures. LOW FEES Our fees are low and easy to pay online.

Duration 2 Days 12 CPD hours This course is intended for CxO?s IT Managers/ Directors Senior Project Officers Project & Program Coordinator/Managers Operations Managers Quality Managers Business Analysts Engineering Managers IT Infrastructure Managers Internal Consultants Professional Consultants Overview The purpose of the Practitioner certification is to confirm whether the candidate has achieved sufficient know-how to apply and tailor Change Management guidance in a given organizational change situation. A successful Practitioner candidate should, with suitable direction, be able to start applying the Change Management approaches and techniques to a real change initiative - but may not be sufficiently skilled to do this appropriately for all situations. Their individual Change Management expertise, complexity of the change initiative and the support provided for the use of Change Management approaches in their work environment will all be factors that impact what the Practitioner can achieve. Successful candidates will have fulfilled the knowledge requirements for Change Management Institute accreditation. Dealing with change and more importantly, the impact of change is a high priority for all organizations. The Change Management Certification has been developed by APMG in partnership with the Change Management Institute (CMI), an independent, global professional association of change managers. Together they have developed a professional ?body of knowledge? for the discipline of change management. This body of knowledge now provides an independent benchmark for the professional knowledge expected of an effective change manager. APMG?s refreshed Change Management certification is fully aligned with the change management body of knowledge. Prerequisites The change management foundation certificate is required to sit the practitioner level exam. 1 - CHANGE IMPACT * Levers for change * Levels of adoptions and critical mass * Reinforcing systems 2 - EXAM PREPARATION * Change Management Practitioner exam preparation * Change Management Practitioner exam

The course price includes Refreshments, Car Parking Fees, Workbooks, Resources including access to our Trainer Resource Pack via the Approved Trainer HUB, Approved Trainer Membership, Approved Trainer T-Shirt, Ongoing Quality Assurance , support and Certification. We deliver this course to small groups a maximum of 4 people attend this course at our training premises ensuring all our learners receive Quality time with the Trainers/ Assessors delivering the course.

ONLINE CLASS: FOCUSES ON HARASSMENT IN THE WORKPLACE AND HOW TO ADDRESS THE PROBLEM. Harassment doesn’t have to be of a sexual nature – it can include offensive remarks about a person’s gender. For example, anyone could be guilty of harassing another if offensive comments are made about certain group in general. Simple teasing or offhand comments might not be illegal, but harassment is illegal when it creates a hostile or offensive work environment. This workshop teaches how to recognize, understand, and respond to harassment so that you can help to maintain a happy work environment, free from hostility and discomfort. Topics: * Harassment Laws: The definition of sexual harassment and quid pro quo. * Types of Harassment: Verbal, Non-Verbal, Physical, Psychological (teasing and offhand comments). * Creating a happy work environment free from hostility and discomfort. * Reporting: What to do when employees witness or experience harassment. * Responding: How managers can identify and respond to prohibited conduct.   Attendees will be able to: * Identify the signs of Harassment and take steps to prevent it, * Follow a legal and ethical protocol in responding and reporting it when it is perceived to occur, * Involve the correct individuals in being made aware of the occurrence, and * Respond appropriately to the situation after it occurs. This workshop is offered in two versions – management-only and staff-only.   Online Format—Workplace Professionalism is a 4-hour interactive virtual class. REGISTER FOR THIS CLASS AND YOU WILL BE SENT ONLINE LOGIN INSTRUCTIONS PRIOR TO THE CLASS DATE. -------------------------------------------------------------------------------- It was an extreme pleasure to have you as part of the Communication Enhancement Training Program. Your presentation was excellent and well received by the staff. Courtney C. Crouch, Jr., PresidentSelected Funeral and Life Insurance Company

In the modern work environment, managers and leaders must treat all colleagues with respect, including those who are challenging. Understanding the causes of difficult behaviour and being self-aware are crucial for creating a fair and inclusive workplace. This training session equips participants with the knowledge and communication tools to manage and overcome difficult behaviours effectively. This course is available to book for delivery in-house for your organisation and people exclusively, for either a half or full days training workshop. Prices are dependent on size of group ranging from a minimum of 4 to a maximum of 12 delegates. If you have a smaller number of delegates the Puritas 1:1 Leadership Coaching Programme is recommended.