247 Courses

Clinical coach standardisation events

This Level 4 practitioner award encourages individuals in or working towards a leadership role (this could be an IT or technical based-role), and you want to demonstrate modern leadership behaviours to nurture a high-performing team, especially during a time of organisational change.

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is someone who works, or has ambition to work, in a leadership role in data center operations such as a data center facilities manager, data center operations manager, who has the responsibility to achieve and improve the high-availability and manageability of the data center operations. Overview After completion of the course the participant will be able to: Perform the needs analysis translating business requirements to data center services Set-up and manage the data center operations team Implement and monitor safety- and security practices Identify a suitable maintenance program for the data center facility and its equipment Select the appropriate policies and procedures required for data center operations Monitor the data center availability, capacity and capability Manage and implement basic data center projects Set-up and implement an environmental sustainability program Select an appropriate back-up site to support organizational resilience Identify and respond to risk in the data center Manage and support the document life cycle Create a basic budget proposal Select and manage vendors and measure their performance Manage data center assets Managing the facilities of today?s high-end and high-availability data centers is an extremely demanding and complex task which is often underestimated. There is often very little appreciation and understanding of the complexities of managing today's mission-critical data centers where downtime is not an option, especially since many of the data centers are operating at, or near, their design limits. Operations management at the facilities layer makes all the difference. Even a data center designed to the highest redundancy level as per the ANSI/TIA-942 standard could still experience many unscheduled downtime events due to poor planning, operations, maintenance and management processes. SERVICE LEVEL MANAGEMENT * Service Level Management * Needs analysis * Capability assessment * Service portfolio * Service catalogue * Service Level Agreements (SLAs) * Availability measurement * Data points in SLA * Service reporting * Complaint procedure * Customer satisfaction measurement * Service Improvement Process (SIP) * SLA content THE DATA CENTER ORGANIZATION * Operational issues * Organization chart * Roles and responsibilities * Skills matrix * Contingency / backup roles * Shift management * Performance management * Career development * Training and assessment * Job rotation * Succession planning * Disciplinary program MANAGING SAFETY & STATUTORY REQUIREMENTS * Safety policies and regulations * Occupational Health and Safety (OH&S) * Safety awareness training * Permit to Work (PTW) * Lock-out / Tag-out * Personal Protective Equipment (PPE) * Testing and tagging of equipment * Emergency preparedness and response * Reporting of safety issues * Reviews / internal audit / external audit MANAGING PHYSICAL SECURITY * Security policies and procedures * Security standards and guidelines * Security staff * Security awareness * Security incident management * Disciplinary program * Reviews, internal and external audits FACILITIES MANAGEMENT * Maintenance policies and procedures * Various maintenance programs * Outsourcing of maintenance activities * Maintenance contract options * Warranty * Maintenance schedule * Service situations * Spart part management * Contamination control DATA CENTER OPERATIONS * Policies and procedures for data center operations * Service operations and the daily data center operations MONITORING / REPORTING / CONTROL * Monitoring requirements * Escalation procedures * Reporting * Trend analysis * Reviews PROJECT MANAGEMENT * Project management * Project organization * Project manager * Project phases ENVIRONMENT SUSTAINABILITY * The importance of sustainability * Sustainability policies * Environmental management * Power efficiency indicators - * Waste management - * Water management * ICT utilisation management * Environmental performance measurements * Renewable energy factor (REF) ORGANIZATIONAL RESILIENCE * Business continuity * Data center facility options * Business Impact Analysis * Type of facility * Human resources * Facility, equipment and consumables GOVERNANCE, RISK AND COMPLIANCE * Management commitment * Coordination, collaboration and integration * Compliance * Risk management * Document management * Financial management * Vendor management * Asset management ADDITIONAL COURSE DETAILS: Nexus Humans Certified Data Center Facilities Operations Manager (CDFOM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Data Center Facilities Operations Manager (CDFOM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

This coaching programme is for aspiring women leaders in higher education, delivered in real time, fully online. Five workshops have been designed to support you in a group environment to work actively towards realising your professional goals, whatever they may look like, focused on leadership at all levels in higher education. HE needs leaders like you - workshops with Coach Academic will help to propel you to becoming one. For all academics who are female/identify as female. During this coaching experience you will explore and learn from: - your values and beliefs, and how they impact on your professional identity and actions - your beliefs about higher education, leadership, and yourself - your strengths and how to harness them for impact - your areas for development, and embracing the actions you choose to address these - your internal and external blockers, and how to manage these - your motivation - why do you want to lead in HE? From these you will be able to build your confidence and your leadership identity, and take concrete steps towards becoming the leader you aspire to be.

This coaching programme is for aspiring women leaders in higher education, delivered in real time, fully online. Five workshops have been designed to support you in a group environment to work actively towards realising your professional goals, whatever they may look like, focused on leadership at all levels in higher education. HE needs leaders like you - workshops with Coach Academic will help to propel you to becoming one. For all academics who are female/identify as female. During this coaching experience you will explore and learn from: - your values and beliefs, and how they impact on your professional identity and actions - your beliefs about higher education, leadership, and yourself - your strengths and how to harness them for impact - your areas for development, and embracing the actions you choose to address these - your internal and external blockers, and how to manage these - your motivation - why do you want to lead in HE? From these you will be able to build your confidence and your leadership identity, and take concrete steps towards becoming the leader you aspire to be.

Five half-day Leadership modules with mini work placed projects to bring the learning into action in the workplace.

Four half-day Leadership modules with mini work placed projects to bring the learning into action in the workplace.

Five half-day Leadership modules with mini work placed projects to bring the learning into action in the workplace.

ILM Level 3 Certificate in Leadership & Management – 9 day Accredited training course delivered in Nottingham A course for supervisors and junior managers which brings tangible benefits to the participants and to their organisations through applying the concepts taught at each stage directly to the work environment. The course is assessed in a practical manner through work based assignments for which tutorial guidance is supplied. The course is delivered in an interactive way to appeal to a variety of learning styles and to encourage participation.

This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.