Harpenden

<p>This workshop has been designed to help managers understand their responsibilities and what they need to do to ensure compliance with current workplace legislation - including the fire safety and CDM regulations.</p><p>The day will cover the legal background - including an appreciation of how safety legislation has evolved and why; the logic behind recent developments and the implications for staff and employers; key areas of current legislation; roles and responsibilities in health and safety management, including monitoring contractors and suppliers effectively; implementing sound health and safety policies and procedures; getting staff on board, and implementing effective systems. Also, recognising potential risks and hazards and developing strategies to minimise their impact in the workplace.</p>This course will give participants an understanding of:<ul><li>The broader context of the key areas of health and safety regulation which apply to your<br />organisation</li><li>Existing health and safety practice and guide them in how to shape and implement an effective health and safety policy</li><li>What they should do and the procedures to support it</li><li>Potential areas of risk in the workplace - and how to take action to minimise the threat to staff safety</li><li>How sound health and safety processes can contribute to business performance</li></ul><section>
                    <h3>1 Understanding the workplace legislation</h3><ul><li>Overview of health and safety and workplace legislation</li><li>Compliance, the role of the facilities manager, and who is accountable?</li><li><em>Breakout session to discuss where we are now and to highlight issues of concern</em></li><li>Applying required policies and procedures</li><li>Developing and implementation/review of the safety policy</li><li>Communicating with users, clients and contractors</li><li>Health and safety manual</li><li>'Selling' health and safety</li></ul> <h3>2 Key legislation - a practical working guide</h3><ul><li>Asbestos Regulations</li><li>Construction (Design and Management) Regulations 2007 / 2015</li><li>Control of Substances Hazardous to Health (COSHH) Regulations</li><li>Disability Discrimination Act (DDA)</li><li>Display Screen Equipment (DSE) Regulations 1992</li><li>Electricity at Work Regulations 1989</li><li>Fire Precautions (Workplace ) Regulations 2006</li><li>Health and Safety (Consultation with Employees) Regulations 1996</li><li>Health and Safety (First Aid) Regulations 1981</li><li>Health and Safety at Work etc. Act 1974</li><li>Management of Health and Safety at Work Regulations 1992</li><li>Manual Handling Operations Regulations 1992</li><li>Portable Appliance Testing (PAT)</li><li>Provision and Use of Work Equipment Regulations 1992</li><li>REACH - Registration, Evaluation, Authorisation and restriction of Chemicals</li><li>Reporting of Injuries, Diseases, and Dangerous Occurrences Regulations (RIDDOR) 1995</li><li>Waste Electrical and Electronic Equipment (WEEE) Regulations 2006</li><li>Work Equipment Regulations</li></ul> <h3>3 Controlling contractors</h3><ul><li>Understanding the Regulations</li><li>Selecting and assessing contractors</li><li>Understanding and setting accountability</li><li>Why a method statement?</li><li>How to apply a permit to work system</li><li>Safe systems of work</li><li><em>Round-table discussion to bring out issues from participants' own experience</em></li></ul> <h3>4 Risk assessment</h3><ul><li>Understanding your hazards</li><li>Identifying specialist areas</li><li>How to undertake these assessments</li><li>Implementation of sound systems and processes</li><li><em>Syndicate exercise identifying where assessments are needed and carrying out assessments</em></li></ul> <h3>5 Keeping the work environment safe</h3><ul><li>Sick building syndrome and legionella</li><li>Asbestos</li><li>Waste management</li><li>Pest control</li><li>Provisions for first aid</li><li>Accident reporting and investigation</li><li>At-work driver safety</li><li>Security</li></ul> <h3>6 Fire safety</h3><ul><li>Understanding the Regulatory Reform Fire Safety Order</li><li>Fire certificates</li><li>The fire risk assessment</li><li>Testing fire-fighting equipment?</li><li>Emergency procedures</li><li><em>Workshop to examine the procedures for dealing with different types of emergencies</em></li></ul> <h3>7 Ergonomics programme</h3><ul><li>Ergonomics - important or irrelevant?</li><li>Are you complying with HSE regulations?</li><li>Furniture and equipment</li><li>Display screen equipment assessments</li><li>Homeworking - your concern or not?</li><li><em>Syndicate exercise to review what to do when relocating or refurbishing an office</em></li></ul> <h3>8 Inspecting and auditing</h3><ul><li>Role of Health and Safety Executive Inspectors - 'be prepared'</li><li>FM role</li><li>Staff/trade union involvement</li><li>Independent audits</li><li>Records and reports</li><li>Communicating the results</li></ul> <h3>9 Action plan</h3><ul><li>Participants to list actions they need to take after the course</li></ul> 


                </section>

The In House Training Company

First Aid At Work

Health & Safety Awareness

Health, Safety & Environment (HSE)

Workplace Health & Safety

Health & Safety

Health & Safety At Work

H&S for FM (In-House)

<p>High quality specifications are of paramount importance in achieving the right technical performance and value for money. This long-established training programme has been developed to help those involved in producing specifications to create high quality documents in an organised and effective way. It provides a sound foundation for those new to the topic whilst at the same time offering new insights to those with more experience.</p><p>The programme emphasises the need for a clear definition of requirements combined with the ability to communicate those requirements effectively to third parties. A structured method of preparing specifications is provided, and a range of practical techniques is presented, to enable participants to put the principles into practice. The commercial and contractual role of specifications is also addressed.</p>The objectives of the workshop are to:<ul><li>Provide a clear understanding of the role and purpose of specifications</li><li>Present a framework for organising and producing specifications</li><li>Define the key steps involved in creating effective specifications</li><li>Demonstrate methods for assisting in defining requirements</li><li>Provide tools and techniques for scoping and structuring specifications</li><li>Show the role of specifications in managing variations and changes to scope</li><li>Present methods to assist the writing and editing of specifications</li><li>Review how specifications should be issued and controlled</li></ul><section>
                    DAY ONE <h3>1 Introduction</h3><ul><li>Review of course objectives</li><li>Review of participants' needs and objectives</li></ul> <h3>2 Creating effective specifications</h3><ul><li>The role of specifications in communicating requirements</li><li>The costs, benefits and qualities of effective specifications</li><li>Understanding the differences between verbal and written communication</li><li>The five key steps of 'POWER' writing: prepare-organise-write-edit-release</li><li>Exercise: qualities of an effective specification</li></ul> <h3>3 Step 1: Preparing to write - defining readership and purpose; the specification and the contract</h3><ul><li>Designing the specifications required; applying BS 7373</li><li>Defining the purpose, readership and title of each document</li><li>Effective procedures for writing, issuing and controlling specifications</li><li>The roles and responsibilities of the key players</li><li>Understanding contracts; the contractual role of the specification</li><li>Integrating and balancing the technical and commercial requirements</li><li>Writing specifications to achieve the appropriate contract risk strategy</li><li>Deciding how to specify: when to use functional and technical specifications</li><li>The role of specifications in managing variations and changes to scope</li></ul> <h3>4 Case study 1</h3><ul><li>Teams review a typical project scenario and identify the implications for the specification</li><li>Feedback and discussion</li></ul> <h3>5 Step 2: Organising the specification content</h3><ul><li>Defining the need and establishing user requirements</li><li>Deciding what issues the specification should cover</li><li>Scoping techniques: scope maps, check lists, structured brainstorming</li><li>Clarifying priorities: separating needs and desires</li><li>Dealing with requirements that are difficult to quantify</li><li>Useful techniques: cost benefit analysis, QFD, Pareto analysis</li></ul> <h3>6 Case study 2</h3><ul><li>Teams apply the scoping techniques to develop the outline contents for a specification</li><li>Feedback and discussion</li></ul> DAY TWO <h3>7 Step 2: Organising the specification content (cont)</h3><ul><li>Deciding what goes where; typical contents and layout for a specification</li><li>The three main segments: introductory, key and supporting</li><li>Creating and using model forms: the sections and sub-sections</li><li>Detailed contents of each sub-section</li><li>Tools and techniques for outlining and structuring specifications</li></ul> <h3>8 Case study 3</h3><ul><li>Teams develop the detailed specification contents using a model form</li><li>Feedback and discussion</li></ul> <h3>9 Step 3: Writing the specification</h3><ul><li>The challenges of written communication</li><li>Identifying and understanding the readers needs</li><li>Choosing and using the right words; dealing with jargon</li><li>Problem words; will, shall, must, etc; building a glossary</li><li>Using sentence structure and punctuation to best effect</li><li>Understanding the impact of style, format and appearance</li><li>Avoiding common causes of ambiguity</li><li>Being concise and ensuring clarity</li><li>Choosing and using graphics to best effect</li><li>Exercises and examples</li></ul> <h3>10 Step 4: Editing the specification</h3><ul><li>Why editing is difficult; how to develop a personal editing strategy</li><li>Key areas to review: structure, content, accuracy, clarity, style and grammar</li><li>Editing tools and techniques</li></ul> <h3>11 Step 5: Releasing and controlling the specification</h3><ul><li>Key requirements for document issue and control</li><li>Final formatting and publication issues; document approval</li><li>Requirements management: managing revisions and changes</li></ul> <h3>12 Course review and action planning</h3><ul><li>What actions should be implemented to improve specifications?</li><li>Conclusion</li></ul> 


                </section>

Technical Writing

Creating effective specifications (In-House)

<p>ð <strong>Security Guard Online Course - Empowering Protectors of Safety!</strong></p><p> </p><p>Welcome to the Security Guard Online Course, your gateway to a fulfilling and impactful career in the field of security. Designed to equip you with the essential skills and knowledge needed in today's dynamic security landscape, this comprehensive course covers five crucial modules, ensuring you emerge as a proficient and confident security professional.</p><p> </p><p>ð <strong>Module 1: Introduction to Security Guard Training</strong> Embark on your security journey with a solid foundation. Module 1 introduces you to the fundamental principles of security guard training. Gain insights into the role, responsibilities, and ethical considerations of a security guard. Understand the importance of maintaining a professional demeanor and establishing a positive presence.</p><p> </p><p>ðï¸ <strong>Module 2: Communication Skills for Security Guards</strong> Effective communication is the cornerstone of successful security operations. Module 2 hones your verbal and written communication skills, empowering you to interact confidently with both colleagues and the public. Learn to de-escalate situations, gather information efficiently, and document incidents accurately.</p><p> </p><p>ð¨ <strong>Module 3: Access Control and Patrolling</strong> Master the art of access control and patrolling in Module 3. Explore techniques for securing premises, monitoring access points, and conducting thorough patrols. Acquire the skills to detect and respond to potential security threats, ensuring a safe and secure environment for all.</p><p> </p><p>ð <strong>Module 4: Emergency Response Procedures</strong> Preparedness is key in the security field. Module 4 delves into emergency response procedures, equipping you with the knowledge to handle various crises effectively. From medical emergencies to security breaches, learn the protocols to safeguard lives and property with composure and efficiency.</p><p> </p><p>ð <strong>Module 5: Security Technology</strong> Stay ahead of the curve with Module 5, where you'll explore the latest advancements in security technology. From CCTV systems to access control tools, understand how technology enhances security measures. Gain hands-on experience with cutting-edge tools and platforms to elevate your capabilities as a security professional.</p><p> </p><p>ð <strong>Why Choose Our Course?</strong></p><ul><li><strong>Flexible Learning</strong>: Access modules at your convenience, allowing you to balance your training with other commitments.</li><li><strong>Expert Instructors</strong>: Learn from industry experts with years of practical experience in security operations.</li><li><strong>Interactive Content</strong>: Engaging videos, simulations, and real-world scenarios make learning both enjoyable and effective.</li><li><strong>Career Advancement</strong>: Position yourself for career growth with a recognized certification in security guard training.</li></ul><p>ð¡ï¸ <strong>Enroll Now and Step into a Secure Future!</strong> Invest in your future as a guardian of safety. Enroll in the Security Guard Online Course today and embark on a journey towards a rewarding and impactful career. Secure your spot now, and let's build a safer world together!</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1_ Introduction to Security Guard Training</h4><div><div><ul><li><div>
<span></span><h5>
Introduction to Security Guard Training</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2_ Communication Skills for Security Guards</h4><div><div><ul><li><div>
<span></span><h5>
Communication Skills for Security Guards</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3_ Access Control and Patrolling</h4><div><div><ul><li><div>
<span></span><h5>
Access Control and Patrolling</h5></div><div>
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00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4_ Emergency Response Procedures</h4><div><div><ul><li><div>
<span></span><h5>
Emergency Response Procedures</h5></div><div>
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00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5_ Security Technology</h4><div><div><ul><li><div>
<span></span><h5>
Security Technology</h5></div><div>
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00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Compete High

Security Guard Online Course

General Admission

<p>ð Elevate Your Presentation Skills with 'Foundational Presentation Proficiency'! ð</p><p> </p><p>Are you looking to master the art of impactful presentations that captivate your audience and leave a lasting impression? Look no further! Our comprehensive online course, 'Foundational Presentation Proficiency,' is your ultimate guide to becoming a confident and compelling presenter.</p><p> </p><p>ð What You'll Gain: â¨ Fundamental Strategies: Learn the essential principles and techniques to craft and deliver presentations with confidence. â¨ Engaging Content Creation: Discover how to structure your content effectively, use visuals, and tell compelling stories to keep your audience engaged throughout. â¨ Powerful Delivery Techniques: Master the art of public speaking, including voice modulation, body language, and overcoming nervousness. â¨ Audience Connection: Develop skills to understand and connect with your audience, ensuring your message resonates and inspires action. â¨ Handling Q&amp;A Sessions: Learn strategies to navigate and confidently respond to questions, enhancing your credibility and expertise.</p><p> </p><p>ð Course Features: ð Engaging Modules: Access well-structured modules with practical examples and exercises to reinforce learning. ð¥ Video Tutorials: Dive into engaging video tutorials led by presentation experts, providing insightful tips and real-life demonstrations. ð Interactive Assignments: Apply your knowledge through interactive assignments, receiving feedback to enhance your skills further. ð£ï¸ Community Support: Join a supportive community of learners, exchanging ideas, seeking advice, and networking with like-minded individuals.</p><p> </p><p>ð Why Choose Us? ð Flexible Learning: Access the course 24/7 from anywhere, fitting learning into your schedule. ð¯ Expert Guidance: Benefit from the expertise of seasoned presenters guiding you through each step. ð Results-Driven: Gain practical skills that you can immediately apply to enhance your professional and personal presentations. ð¡ Ongoing Support: Get access to updates and resources, ensuring your skills remain relevant and up-to-date.</p><p> </p><p>ð¥ Don't miss this opportunity to unlock your full presentation potential! Enroll in 'Foundational Presentation Proficiency' today and become a master communicator! ð¥</p><p> </p><p>Join hundreds of satisfied learners who have transformed their presentation skills. Your journey to becoming a confident and impactful presenter starts here!</p><p>Enroll Now and Step into the Spotlight! ðâ¨</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
INTRODUCTION</h4><div><div><ul><li><div>
<span></span><h5>
Introduction</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
COMMUNICATIONS TACTICS &amp; STRATEGIES</h4><div><div><ul><li><div>
<span></span><h5>
4 Quick Tips to Improve Your Presentation Skills In the Next Five Minutes</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
You Now Know the Dirty Little Secret of Presentation Skills</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Never Waste Time Starting a Presentation Again</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
You Can Get the Audience to Do What You Want</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Never Be Convicted of Death by PowerPoint</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
The Easy Way to Tell Relevant Stories</h5></div><div>
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00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Your Own Free Focus Group</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
The Most Efficient Way to Practice You Presentation Skills</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Passing the Ultimate Test</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Now You Have Earned Personal Coaching</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
CONCLUSION</h4><div><div><ul><li><div>
<span></span><h5>
Conclusion</h5></div><div>
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00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
EXTRAS</h4><div><div><ul><li><div>
<span></span><h5>
Extra-Tipson How to Get Over Nervousness and Being-Scared</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Foundational Presentation Proficiency

<p>ð <strong>Unlock Your Potential with the Certified Internal Auditor Course! ð</strong></p><p>Are you ready to elevate your career to new heights and become a trusted expert in internal auditing? Look no further than our Certified Internal Auditor course, a comprehensive program designed to equip you with the knowledge and skills needed to excel in the field of internal audit. Join us on a transformative journey where professionalism meets proficiency, and unlock a world of opportunities as a certified internal auditor.</p><p>ð <strong>Benefits of Taking the Certified Internal Auditor Course:</strong></p><ol><li><strong>Enhanced Expertise:</strong> Gain comprehensive knowledge of internal audit principles, practices, and methodologies, empowering you to conduct thorough and effective audits in various organizational settings.</li><li><strong>Professional Recognition:</strong> Earn a prestigious certification that is recognized and respected by employers worldwide, showcasing your commitment to excellence and proficiency in internal auditing.</li><li><strong>Career Advancement:</strong> Open doors to exciting career opportunities and advancement prospects in internal auditing, risk management, compliance, and other related fields, as organizations seek qualified professionals to ensure operational efficiency and compliance.</li><li><strong>Increased Credibility:</strong> Establish yourself as a trusted expert in internal audit, earning the trust and confidence of stakeholders, clients, and employers with your proven skills and expertise.</li><li><strong>Continuous Learning:</strong> Stay updated on the latest trends, best practices, and regulations in internal auditing through ongoing professional development and networking opportunities within the internal audit community.</li></ol><p> </p><p>ð©âð¼ <strong>Who is this for?</strong></p><ul><li>Aspiring Internal Auditors: Individuals looking to enter the field of internal audit and build a successful career in financial governance, risk management, and compliance.</li><li>Experienced Auditors: Seasoned auditors seeking to enhance their skills, expand their knowledge, and earn professional certification to validate their expertise.</li><li>Finance Professionals: Accountants, financial analysts, and professionals in related fields looking to specialize in internal auditing and advance their careers.</li></ul><p> </p><p>ð <strong>Career Path:</strong></p><p>Upon completing the Certified Internal Auditor course and obtaining certification, graduates can pursue various career paths and roles in internal auditing, including:</p><ul><li>Internal Auditor: Conducting audits of financial, operational, and compliance processes to evaluate organizational effectiveness and ensure regulatory compliance.</li><li>Risk Manager: Identifying, assessing, and mitigating risks to the organization's assets, operations, and reputation through effective risk management practices.</li><li>Compliance Officer: Ensuring adherence to laws, regulations, and industry standards by developing and implementing compliance programs, policies, and procedures.</li><li>Audit Manager: Overseeing audit teams, planning and executing audit engagements, and providing guidance and support to auditors throughout the audit process.</li></ul><p> </p><p>ð <strong>FAQs (Frequently Asked Questions):</strong></p><p><strong>Q: Is the Certified Internal Auditor course suitable for beginners?</strong></p><p>A: Yes, the course is designed to accommodate learners of all levels, from beginners to experienced professionals. The curriculum covers foundational concepts as well as advanced topics to cater to diverse learning needs.</p><p><strong>Q: How long does it take to complete the course?</strong></p><p>A: The duration of the course may vary depending on the learning format (e.g., self-paced online course, instructor-led training). Typically, participants can complete the course within a few months, but this may vary based on individual learning pace and schedule.</p><p><strong>Q: Will I receive a certification upon completing the course?</strong></p><p>A: Yes, upon successfully completing the Certified Internal Auditor course and meeting all certification requirements, participants will receive a certification that is recognized and respected by employers worldwide.</p><p><strong>Q: Can I access the course materials after completing the program?</strong></p><p>A: Yes, participants typically have access to course materials, resources, and updates even after completing the program, allowing for ongoing professional development and reference.</p><p><strong>Q: Is there a prerequisite for enrolling in the course?</strong></p><p>A: While there are no specific prerequisites for enrolling in the Certified Internal Auditor course, having a basic understanding of accounting, finance, and business principles may be beneficial for maximizing learning outcomes.</p><p><strong>Q: How will the course benefit my career prospects?</strong></p><p>A: The Certified Internal Auditor certification is highly regarded by employers and can significantly enhance your career prospects in internal auditing, risk management, compliance, and related fields. It validates your expertise and demonstrates your commitment to professional excellence.</p><p> </p><p>ð <strong>Start Your Journey to Success Today!</strong></p><p>Don't miss out on the opportunity to elevate your career and become a certified internal auditor. Enroll now in the Certified Internal Auditor course and unlock a world of possibilities in internal auditing and beyond. Your path to professional growth and success begins here! ððð</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 Importance of Clear and Impactful Audit Reporting.</h4><div><div><ul><li><div>
<span></span><h5>
Importance of Clear and Impactful Audit Reporting.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 Components of an Effective Audit Report</h4><div><div><ul><li><div>
<span></span><h5>
Components of an Effective Audit Report</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 Effective Communication of Findings and Recommendations</h4><div><div><ul><li><div>
<span></span><h5>
Effective Communication of Findings and Recommendations</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 Addressing Stakeholder Concerns and Feedback</h4><div><div><ul><li><div>
<span></span><h5>
Addressing Stakeholder Concerns and Feedback</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 Ensuring Follow-Up on Audit Recommendations</h4><div><div><ul><li><div>
<span></span><h5>
Ensuring Follow-Up on Audit Recommendations</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 6 Ethical Considerations in Reporting Audit Results</h4><div><div><ul><li><div>
<span></span><h5>
Ethical Considerations in Reporting Audit Results</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Certified Internal Auditor

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The target audience for the SRE Practitioner course are professionals including:<br />Anyone focused on large-scale service scalability and reliability<br />Anyone interested in modern IT leadership and organizational change approaches<br />Business Managers<br />Business Stakeholders<br />Change Agents<br />Consultants<br />DevOps Practitioners<br />IT Directors<br />IT Managers<br />IT Team Leaders<br />Product Owners<br />Scrum Masters<br />Software Engineers<br />Site Reliability Engineers<br />System Integrators<br />Tool Providers</p>Overview<p>After completing this course, students will have learned:<br />Practical view of how to successfully implement a flourishing SRE culture in your organization.<br />The underlying principles of SRE and an understanding of what it is not in terms of anti-patterns, and how you become aware of them to avoid them.<br />The organizational impact of introducing SRE.<br />Acing the art of SLIs and SLOs in a distributed ecosystem and extending the usage of Error Budgets beyond the normal to innovate and avoid risks.<br />Building security and resilience by design in a distributed, zero-trust environment.<br />How do you implement full stack observability, distributed tracing and bring about an Observability-driven development culture?<br />Curating data using AI to move from reactive to proactive and predictive incident management. Also, how you use DataOps to build clean data lineage.<br />Why is Platform Engineering so important in building consistency and predictability of SRE culture?<br />Implementing practical Chaos Engineering.<br />Major incident response responsibilities for a SRE based on incident command framework, and examples of anatomy of unmanaged incidents.<br />Perspective of why SRE can be considered as the purest implementation of DevOps<br />SRE Execution model<br />Understanding the SRE role and understanding why reliability is everyone's problem.<br />SRE success story learnings</p><p>This course introduces a range of practices for advancing service reliability engineering through a mixture of automation, organizational ways of working and business alignment. Tailored for those focused on large-scale service scalability and reliability.</p></div><div id="course-pills-2"><h4>SRE Anti-patterns</h4><ul><li>Rebranding Ops or DevOps or Dev as SRE</li><li>Users notice an issue before you do</li><li>Measuring until my Edge</li><li>False positives are worse than no alerts</li><li>Configuration management trap for snowflakes</li><li>The Dogpile: Mob incident response</li><li>Point fixing</li><li>Production Readiness Gatekeeper</li><li>Fail-Safe really?</li></ul><h4>SLO is a Proxy for Customer Happiness</h4><ul><li>Define SLIs that meaningfully measure the reliability of a service from a user?s perspective</li><li>Defining System boundaries in a distributed ecosystem for defining correct SLIs</li><li>Use error budgets to help your team have better discussions and make better data-driven decisions</li><li>Overall, Reliability is only as good as the weakest link on your service graph</li><li>Error thresholds when 3rd party services are used</li></ul><h4>Building Secure and Reliable Systems</h4><ul><li>SRE and their role in Building Secure and Reliable systems</li><li>Design for Changing Architecture</li><li>Fault tolerant Design</li><li>Design for Security</li><li>Design for Resiliency</li><li>Design for Scalability</li><li>Design for Performance</li><li>Design for Reliability</li><li>Ensuring Data Security and Privacy</li></ul><h4>Full-Stack Observability</h4><ul><li>Modern Apps are Complex &amp; Unpredictable</li><li>Slow is the new down</li><li>Pillars of Observability</li><li>Implementing Synthetic and End user monitoring</li><li>Observability driven development</li><li>Distributed Tracing</li><li>What happens to Monitoring?</li><li>Instrumenting using Libraries an Agents</li></ul><h4>Platform Engineering and AIOPs</h4><ul><li>Taking a Platform Centric View solves Organizational scalability challenges such as fragmentation, inconsistency and unpredictability.</li><li>How do you use AIOps to improve Resiliency</li><li>How can DataOps help you in the journey</li><li>A simple recipe to implement AIOps</li><li>Indicative measurement of AIOps</li></ul><h4>SRE &amp; Incident Response Management</h4><ul><li>SRE Key Responsibilities towards incident response</li><li>DevOps &amp; SRE and ITIL</li><li>OODA and SRE Incident Response</li><li>Closed Loop Remediation and the Advantages</li><li>Swarming ? Food for Thought</li><li>AI/ML for better incident management</li></ul><h4>Chaos Engineering</h4><ul><li>Navigating Complexity</li><li>Chaos Engineering Defined</li><li>Quick Facts about Chaos Engineering</li><li>Chaos Monkey Origin Story</li><li>Who is adopting Chaos Engineering</li><li>Myths of Chaos</li><li>Chaos Engineering Experiments</li><li>GameDay Exercises</li><li>Security Chaos Engineering</li><li>Chaos Engineering Resources</li></ul><h4>SRE is the Purest form of DevOps</h4><ul><li>Key Principles of SRE</li><li>SREs help increase Reliability across the product spectrum</li><li>Metrics for Success</li><li>Selection of Target areas</li><li>SRE Execution Model</li><li>Culture and Behavioral Skills are key</li><li>SRE Case study</li></ul><h4>Post-class assignments/exercises</h4><ul><li>Non-abstract Large Scale Design (after Day 1)</li><li>Engineering Instrumentation- Instrumenting Gremlin (after Day 2)</li></ul></div>

Nexus Human

DevOps

Certified SAFe Agilist

Service Design Courses (SDC)

SIA Training

INCOSE Systems Engineering Professional Certification

Site Reliability Engineering (SRE) Practitioner (DevOps Institute)

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Data Protection Officers<br />Data Protection Lawyers<br />Records Managers<br />Information Officers<br />Compliance Officers<br />Human Resource Officers<br />Anyone who uses, processes and maintains personal data</p>Overview<p><span><br /></span><br /></p><p><span>The General Data Protection<br />Regulation (GDPR) took effect in 2018. Are you in compliance? </span></p><br /><span><br /></span><br /><p><span>There's a lot to know, there's a<br />lot at stake and there's a lot of opportunity for data protection professionals<br />with the right training and education.</span></p><br /><span><br /></span><br /><p><span>Achieving a CIPP/E credential shows<br />you have the comprehensive GDPR knowledge, perspective and understanding to<br />ensure compliance and data protection success in Europe-and to take advantage<br />of the career opportunity this sweeping legislation represents. </span></p><br /><span><br /></span><br /><p><span>The Certified Information Privacy<br />Manager (CIPM) credential provides the practical day-to-day information to lead<br />an organisation's data protection programme. Adding the CIPM to your CIPP/E puts<br />you at the forefront of ensuring you are ready for the GDPR.</span></p><br /><span><br /></span><p></p><p>The General Data Protection Regulation (GDPR) took effect in 2018. Are you in compliance?  There?s a lot to know, there?s a lot at stake and there?s a lot of opportunity for data protection professionals with the right training and education. Achieving a CIPP/E credential shows you have the comprehensive GDPR knowledge, perspective and understanding to ensure compliance and data protection success in Europe?and to take advantage of the career opportunity this sweeping legislation represents.  The Certified Information Privacy Manager (CIPM) credential provides the practical day-to-day information to lead an organisation?s data protection programme. Adding the CIPM to your CIPP/E puts you at the forefront of ensuring you are ready for the GDPR.</p></div><div id="course-pills-2"><h4>Data protection laws </h4><ul><li>Key European data protection laws and regulatory bodies</li><li>Evolving toward a harmonised legislative framework</li></ul><h4>Personal Data</h4><ul><li>Understanding and differentiating between types of data as defined by the GDPR</li><li>Personal, anonymous, pseudonymous and special categories</li></ul><h4>Controllers and Processors</h4><ul><li>Roles and relationships of controllers and processors as defined by the GDPR</li></ul><h4>Processing Personal Data</h4><ul><li>Data processing and GDPR processing principles</li><li>Applying the GDPR</li><li>Legal grounds for processing personal data</li></ul><h4>Data subject rights </h4><ul><li>Data subject rights</li><li>Applying rights</li><li>Controller and processor obligations</li></ul><h4>Information provision obligations </h4><ul><li>Controller obligations for providing information about data processing activities to data subjects</li><li>Supervisory authorities as set out in the GDPR</li></ul><h4>Cross-border data transfers </h4><ul><li>Options and obligations under the GDPR for transferring data outside the European Economic Area</li><li>Adequacy decisions</li><li>Safeguards and derogations</li></ul><h4>Compliance considerations </h4><ul><li>Applying European data protection laws</li><li>Legal bases and compliance requirements for processing personal data in practice</li><li>Processing employee data</li><li>Surveillance</li><li>Direct marketing</li><li>Internet technology and communications </li></ul><h4>Security of processing</h4><ul><li>Considerations and duties of controllers and processors for ensuring security of personal data</li><li>GDPR specifications for providing notification of data breaches</li></ul><h4>Accountability </h4><ul><li>Accountability requirements</li><li>Data protection management systems</li><li>Data protection impact assessments</li><li>Data protection policies</li><li>Role of the data protection officer</li></ul><h4>Supervision and enforcement </h4><ul><li>Role, powers and procedures of supervisory authorities</li><li>Composition and tasks of the European Data Protection Board</li><li>Role of the European Data Protection Supervisor</li><li>Remedies, liabilities and penalties for noncompliance as set out in the GDPR</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Information Privacy Professional (CIPP/E) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Information Privacy Professional (CIPP/E) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Data Protection

GDPR

Professional payroll & pensions qualifications (CIPP)

Data Protection Officer

Certified in Data Protection (CDP)

Certified Cyber Professional (CCP)

Certified Information Privacy Professional (CIPP/E)

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Designed for individuals new to the business analyst role or those who supervise and/or work with business analysts.</p>Overview<p>Understand the role of the business analyst<br />Discuss industry standards/resources for obtaining more information about business analysis<br />Acquire a solid understanding of the various tasks/activities that comprises business analysis<br />Recognize the pre and post project business analysis activities<br />Learn how to plan, elicit, analyze, model, and test requirements</p><p>This is an introductory course designed to provide students with a basic understanding of the benefits, functions and impact a business analyst has within an organization. The course discusses the business analysis process as it is applied throughout a project as well as the pre-project activities that comprise strategy analysis. Students learn how a business analyst supports the project throughout the solution development life cycle, from defining business needs and solution scope to validating that requirements have been met in the testing phase and ensuring the solution continues to provide value after implementation.</p></div><div id="course-pills-2"><h4>Introduction to Business Analysis</h4><ul><li>Business analysis defined</li><li>The activities that comprise business analysis</li><li>IIBA/PMI and the goals of a professional association</li><li>IIBA?s BABOKÂ© Guide and PMI?s Practice Guide in Business Analysis</li><li>Exercise: Requirements challenges </li><li></li></ul><h4>The IIBA? and the role of the Business Analyst</h4><ul><li>Business analyst defined</li><li>BA role vs. PM role </li><li>Importance of communication/collaboration</li><li>The deliverables produced as part of business analysis</li><li>The BA career path </li><li>Exercise: Review case Study</li><li></li></ul><h4>Strategy Analysis and Change</h4><ul><li>The definition of Strategy Analysis</li><li>Components of Strategy Analysis</li><li>Identifying stakeholders and business needs</li><li>Exercises: Business Need development and RACI Stakeholder Identification</li></ul><h4>Understanding and Defining Solution Scope</h4><ul><li>Defining Solution Scope </li><li>Project scope vs. product scope</li><li>Defining a problem statement</li><li>Techniques for defining scope</li><li>Exercises: Conduct a brainwriting session and create a context diagram</li><li>Optional exercise: Create a Use Case Diagram</li></ul><h4>Understanding Requirements</h4><ul><li>Define the term requirement</li><li>Understand requirement types</li><li>Present the requirements process</li><li>Requirements vs. specifications and business rules</li><li>Exercise: Identify Requirements</li></ul><h4>Planning &amp; Eliciting Requirements</h4><ul><li>The Requirements Work Plan (RWP) </li><li>Components of the RWP </li><li>Identifying good questions for elicitation</li><li>Active listening </li><li>Categories and types of elicitation techniques </li><li>Exercise: Planning for elicitation</li><li></li></ul><h4>Analzying &amp; Documenting Requirements</h4><ul><li>Understanding requirements analysis</li><li>The Business Requirements Document (BRD) </li><li>The BRD vs. the functional requirements specification</li><li>BRD components</li><li>The purpose of packaging requirements </li><li>Exercise: Analyzing Requirements</li></ul><h4>Elicitation &amp; Process Modeling</h4><ul><li>Why models are created</li><li>Objectives of modeling</li><li>What is process management</li><li>Understanding process modeling</li><li>Modeling using BPMN</li><li>AS-IS vs. TO-BE modeling </li><li>BPMN subclasses</li><li>BPMN simple structure</li><li>Prototyping</li><li>Business Process Modeling case study</li><li>Exercises: Modeling and create a Prototype of your application</li></ul><h4>Verifying &amp; Validating Requirements</h4><ul><li>The difference between validation and verification</li><li>Characteristics of good requirements </li><li>Risks associated with requirements</li><li>Types of testing approaches</li><li>Creating a test plan </li><li>Requirements traceability matrix</li><li>Verified and validated requirements</li><li>Exercise: Testing Requirements</li></ul><h4>Additional Resources</h4><ul><li>Helpful links for obtaining additional business analysis information</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans BA01 - Business Analysis Essentials training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the BA01 - Business Analysis Essentials course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Business Analyst

Agile Business Analyst

Business Analysis

Business Analytics & Intelligence

Business & Management

Business Data Analysis

BA01 - Business Analysis Essentials

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p>This class is designed for enterprise architects, solution architects, and business analysts working to earn their Salesforce Application Architect credential, or for application architects looking to get more hands-on experience.</p>Overview<p>Design data models that scale gracefully<br />Leverage Salesforce sharing mechanisms at an advanced level<br />Evaluate the nuances of field types and pick the right one for the circumstances<br />Make data model decisions that minimize record locking and other performance degradations</p><p>Dive into the two cornerstone domains of being an Application Architect: Data Architecture and Management, and Sharing and Visibility. In this 4-day workshop, our Architect experts will present you with a case study scenario that will be broken down and digested through iterative exploration. Learn how to design and build secure, scalable, and high-performing solutions through a combination of lecture, demos, hands-on exercises, and workshop presentations and discussions.</p></div><div id="course-pills-2"><h4>Application Architect Overview</h4><ul><li>Assess the Requirements to Become an Application Architect</li><li>Understand the Real-World Expectations of Application Architects</li><li>Review the Core Characteristics of Successful Application Architects</li></ul><h4>Scenario Introduction</h4><ul><li>Review the Application Architecture Scenario </li><li>Identify Scenario Problem Areas</li><li>Identify Scenario Actors and Licensing</li></ul><h4>Architecture Documentation</h4><ul><li>Understand Key Architecture Documentation Requirements</li><li>Learn About Best Practices for Artifact Documentation</li><li>Produce Architecture Documents</li></ul><h4>Data Modeling</h4><ul><li>Identify Relationship Types and Their Impact on Record Access, User Interface, and Reporting</li><li>Review the Considerations for Changing Field Types</li><li>Review the Considerations for Modifying Data Models with Schema Builder</li><li>Review the Considerations for Importing and Exporting Data</li><li>Identify Use Cases of External Objects</li><li>Determine an Appropriate Data Model</li><li>Understand Design Implications with Complex Environments and Large Data Volumes (LDV)</li></ul><h4>Data Management</h4><ul><li>Review the Considerations for Working with LDV</li><li>Review Data Lifecycle Concepts and Mechanisms</li><li>Review Master Data Management and System of Record Concepts</li><li>Review Data Migration, Planning, Preparation, and Execution</li><li>Identify Potential LDV and Calculate Expected Volumes</li><li>Go Further with Indexes Standard and Custom Skinny Tables</li><li>Lock Records</li></ul><h4>Security Model</h4><ul><li>Review the Considerations for Working with Internal and External Sharing Models</li><li>Restrict and Extend Object and Field Access</li><li>Determine Sharing Solutions</li><li>Identify Record Sharing Mechanisms (Declarative, Programmatic, Implicit)</li><li>Understand Teams Concepts (Account, Opportunity, Case)</li><li>Understand Person Accounts and Its Implication on Sharing</li><li>Encrypt Data</li></ul><h4>Sharing in Communities</h4><ul><li>Understand Community Security Mechanisms</li><li>Secure Integration Endpoints</li><li>Integrate and Specify Connected Apps and Named Credentials</li></ul><h4>Advanced Security &amp; Visibility Concepts</h4><ul><li>Implement Security &amp; Visibility Controls with Apex and Visualforce</li><li>Review Territory Management and Its Implication on Data Management, Sharing, and Visibility</li><li>Review Divisions and Its Implication on Data Management, Sharing, and Visibility</li><li>Understand Security and Visibility Controls on 'Special' Objects</li></ul><h4>Solution Design</h4><ul><li>Determine When to Leverage Standard Products Functionality vs. Custom Build vs. AppExchange</li><li>Understand Declarative and Programmatic Configuration </li><li>Get to Know the Order of Execution</li><li>Automate Business Processes</li><li>Consider Reporting and Analytics Needs</li><li>Consider How to Store and Access Content/Files</li><li>Apply Solution Design Concepts to Real-World Problems and Scenarios</li></ul><h4>Deployment &amp; Integration Best Practices</h4><ul><li>Review the Application Lifecycle</li><li>Understand How Sandboxes Should Be Used</li><li>Review Deployment Options</li><li>Identify Integration Patterns</li></ul><h4>Wrap-up</h4><ul><li>Review a Practice Scenario</li><li>Review What Was Covered</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Salesforce Build Application Architect Expertise (ARC901) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Salesforce Build Application Architect Expertise (ARC901) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Salesforce Associate

Enterprise Architecture

Salesforce Certified JavaScript Developer

Cloud Architecture

AWS Certified Solutions Architect

Salesforce

Salesforce Build Application Architect Expertise (ARC901)

Bardsey

Leeds

Nottingham

Reading

<div style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p style="color: rgb(60, 60, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(60, 60, 62);">An accredited qualification to prepare supervisors and team leaders for a future management role.</p></blockquote></div><div style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This programme gives Team Leaders &amp; Managers the skills, disciplines and confidence to manage their team effectively and add a great deal more value to the organisation - where they have to apply their learning in order to achieve the highly coveted ILM qualification.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In order for a business to obtain maximum results, it is important that employees are motivated and supported in their job roles. It is the responsibility of the team leader or supervisor to lead their team effectively and present feedback to management. This 3-day programme will guarantee to boost your performance as a team leader and help you make the transition from working in a team to leading a team.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We use a combination of theory and practical to help you develop yourself, and a toolkit of resources to use in the workplace. This is an internationally accredited course which not only carries kudos but it ensures you apply the learning back into the workplace for an immediate impact.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All of our ILM Programmes are provided in partnership with&nbsp;<a href="https://www.thebcfgroup.co.uk/management-training/ilm-level-2-award-in-leadership-and-team-skills.php" style="color: rgb(17, 86, 166); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(17, 86, 166);">BCF Group Limited</a>, which is the ILM Approved Centre we deliver under.</p></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Syllabus</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The syllabus of the ILM Level 2 Award in Leadership and Team Skills course is split into three main modules, covering the following:</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module One</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Developing Yourself as a Team Leader</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Learning the various roles, functions and responsibilities of a team leader - depending on workplace</li><li fr-original-style="" style="box-sizing: border-box;">Recognising limits of authority and accountability, and how these are defined</li><li fr-original-style="" style="box-sizing: border-box;">Developing personal skills and abilities for effective team leading</li><li fr-original-style="" style="box-sizing: border-box;">Using reflective learning skills to improve performance</li><li fr-original-style="" style="box-sizing: border-box;">Identifying areas of strength and possible improvement</li><li fr-original-style="" style="box-sizing: border-box;">Finding ways of obtaining feedback from others</li><li fr-original-style="" style="box-sizing: border-box;">Receiving and responding positively to feedback</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Two</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Workplace Communications</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Learning stages in the communication process</li><li fr-original-style="" style="box-sizing: border-box;">Consideration of the recipient&#39;s needs</li><li fr-original-style="" style="box-sizing: border-box;">Spotting barriers to communication and how to overcome them</li><li fr-original-style="" style="box-sizing: border-box;">Establishing a range of direct communication methods relevant to the team</li><li fr-original-style="" style="box-sizing: border-box;">Collating a range of direct communication methods relevant to people outside own area of responsibility. This includes written, telephone, e-mail and face-to-face</li><li fr-original-style="" style="box-sizing: border-box;">Recognising the aspects of face-to-face communication, including appearance, impact, body language</li><li fr-original-style="" style="box-sizing: border-box;">Realising the importance of succinct and accurate records of one-to-one oral communication</li><li fr-original-style="" style="box-sizing: border-box;">Reasons for maintaining records of one-to-one communication (e.g. potential disciplinary or legal issues)</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Three</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Managing Yourself</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Setting SMART objectives and using them to prioritise own actions</li><li fr-original-style="" style="box-sizing: border-box;">Learning simple time management techniques</li><li fr-original-style="" style="box-sizing: border-box;">Developing an awareness of own skills and abilities</li><li fr-original-style="" style="box-sizing: border-box;">Giving yourself personal objectives in relation to team objectives</li><li fr-original-style="" style="box-sizing: border-box;">Developing flexibility and responding to daily changing circumstances</li><li fr-original-style="" style="box-sizing: border-box;">Diagnosing the causes and impacts of stress at work</li><li fr-original-style="" style="box-sizing: border-box;">Identifying symptoms of stress in yourself</li><li fr-original-style="" style="box-sizing: border-box;">Knowing the implications of stress for workplace and non-work activities/relationships</li><li fr-original-style="" style="box-sizing: border-box;">Developing simple stress management techniques</li><li fr-original-style="" style="box-sizing: border-box;">Available sources of support</li><li fr-original-style="" style="box-sizing: border-box;">Action planning and review techniques</li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><article style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><section fr-original-style="" style="box-sizing: border-box;"><h2 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Accreditation</h2><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">As with all ILM accredited programmes, participants will need to complete the post-programme activity in order to achieve their full ILM Level 2 Award in Team Leading. This element is designed to show to ILM that you are able to apply what you have learned in the workplace.</p><br fr-original-style="" style="box-sizing: border-box;"><h2 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Who Is It For?</h2><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This programme is ideal for practising or aspiring team leaders, in any industry sector, who is looking to gain a solid foundation or develop their existing skills as a team leader.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This internationally recognised course will give you a solid understanding of what is needed to be a successful team leader, how to delegate, motivate and how to implement these skills in to your work place.</p><br fr-original-style="" style="box-sizing: border-box;"><h2 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">What Will I Learn?</h2><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">At the end of the course, successful candidates will:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Have a good understanding of the team leader role</li><li fr-original-style="" style="box-sizing: border-box;">Apply a range of effective communication skills to overcome barriers</li><li fr-original-style="" style="box-sizing: border-box;">Know how to motivate, build confidence and gain the best from their teams</li><li fr-original-style="" style="box-sizing: border-box;">Identify, build and encourage effective team behaviours</li><li fr-original-style="" style="box-sizing: border-box;">Apply practical skills and knowledge to be transferred to the workplace</li><li fr-original-style="" style="box-sizing: border-box;">Gain an internationally recognised qualification</li></ul><br fr-original-style="" style="box-sizing: border-box;"><h2 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">What Is Required?</h2><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">There are no formal entry requirements, but participants will normally be either practising or aspiring team leaders, with the opportunity to meet the assessment demands and have a background that will enable them to benefit from the programme.</p></section></article><article style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><h2 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Scheduled Courses</h2><section fr-original-style="" style="box-sizing: border-box;"><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. For more information about running this course in-house at your premises, please contact us for more information.</p></section></article></div><section style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><br fr-original-style="" style="box-sizing: border-box;"></section></div>

Dickson Training Ltd

ILM Level 2 Award in Leadership and Team Skills

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">This live virtual <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">Agility in HR (ICP-AHR) Training &amp; Certification Program</span></strong> enables the participants to learn:</span></p><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">How to <u fr-original-style="" style="box-sizing: border-box;">adopt and apply agile principles, values, and methodologies within the HR department</u> itself &ndash; <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;<span style="color: rgb(147, 101, 184); box-sizing: border-box;" fr-original-style="color: rgb(147, 101, 184);">Agile for HR</span>.&rdquo;</em></strong> &ndash; and</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">The <u fr-original-style="" style="box-sizing: border-box;">role of HR in facilitating and supporting the adoption of Agile practices and principles across the organization</u> &ndash; <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;<span style="color: rgb(147, 101, 184); box-sizing: border-box;" fr-original-style="color: rgb(147, 101, 184);">HR for Agile</span>.&rdquo;</em></strong></li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">During this&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">live-immersive interactive workshop</span></strong>, participants will learn&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">essential concepts</strong>&nbsp;related to&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;Agile for HR&rdquo;</em></strong>&nbsp;through&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">practical, easy-to-follow, hands-on exercises</span></strong>. By actively participating, attendees will develop a comprehensive understanding of:</span></p><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile HR processes:</strong>&nbsp;adopting iterative and incremental approaches to HR processes like performance management, recruitment, and onboarding.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile HR project management:</strong>&nbsp;This involves using Agile project management frameworks (e.g., Scrum or Kanban) to manage HR initiatives.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cross-functional collaboration:</strong>&nbsp;Promoting collaboration between HR and other departments using Agile principles, such as self-organizing teams and regular feedback loops.</li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Throughout the course, participants will&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">acquire knowledge</strong>&nbsp;on&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;HR for Agile&rdquo;</em></strong>&nbsp;and&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">gain the ability to facilitate and support agile transformation within their organization</span></strong>. The training program includes&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">relevant case studies, useful tools, and effective techniques related to</span>:</strong></span></p><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile talent acquisition:</strong>&nbsp;Implementing recruitment strategies prioritizing individuals with an Agile mindset and values.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile performance management:</strong>&nbsp;shifting to Agile-friendly approaches such as continuous feedback and frequent check-ins.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile Learning and Development:</strong>&nbsp;Providing training programs that equip employees with Agile skills and mindsets.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile organizational design:</strong>&nbsp;collaborating on restructuring the organization to support Agile practices like cross-functional teams and autonomy.</li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(65, 168, 95); box-sizing: border-box;" fr-original-style="color: rgb(65, 168, 95);">Bonus Module:</span></strong><span style="color: rgb(65, 168, 95); box-sizing: border-box;" fr-original-style="color: rgb(65, 168, 95);"> </span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(65, 168, 95); box-sizing: border-box;" fr-original-style="color: rgb(65, 168, 95);"><u fr-original-style="" style="box-sizing: border-box;">Enhancing HR Agility with AI &amp; Analytics:</u></span>&nbsp;</em></strong>This module explores the integration of AI and analytics to revolutionize HR practices, aligning them with agile principles. Participants will learn how these technologies can automate tasks, enhance decision-making, and support agile transformations across the organization. Through focused examples, the session highlights the impact on recruitment, performance management, and overall HR efficiency, offering a forward-looking approach to agile HR management.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">This course will be delivered through <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">live virtual sessions via Zoom</span></strong>.&nbsp;<span style="font-size: 14px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 14px;">There are the following dates on which you can opt for this course:</span></span></p><ol fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 8-10 Apr | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 13-15 May | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 12-14 Jun | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 22-24 Jul | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 14-16 Aug | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 16-18 Sep | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 9-11 Oct | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 18-20 Nov | 9 am - 2 pm GMT | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 18-20 Dec | 9 am - 2 pm GMT | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li></ol><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">The following are the links to the<span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);"> <u fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">essential documents</strong></u></span> that will help you make an informed decision:<br fr-original-style="" style="box-sizing: border-box;"></span></div><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Detailed <span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">course brochure</span>: </strong><a href="https://drive.google.com/file/d/1PARAqO_uN8WLtXb8e6OKoawB60afNwJ_/view?usp=drive_link" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(147, 101, 184); box-sizing: border-box;" fr-original-style="color: rgb(147, 101, 184);">Click Here</span></strong></a><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;or download via the link below:&nbsp;</strong></div></li></ol><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><a href="https://drive.google.com/file/d/1PARAqO_uN8WLtXb8e6OKoawB60afNwJ_/view?usp=drive_link" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">https://drive.google.com/file/d/1PARAqO_uN8WLtXb8e6OKoawB60afNwJ_/view?usp=drive_link</span></a><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 14px; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0); font-size: 14px;">&nbsp;</span></strong></div></li></ul><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">Testimonials</span> from global HR professionals: </strong><a href="https://drive.google.com/file/d/1wYNCJAMiNQeeihcluQEY5JdBkjgYtW6S/view?usp=drive_link" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(147, 101, 184); box-sizing: border-box;" fr-original-style="color: rgb(147, 101, 184);">Click Here</span></strong></a><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;or download via the link below:&nbsp;</strong></div></li></ol><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><a href="https://drive.google.com/file/d/1wYNCJAMiNQeeihcluQEY5JdBkjgYtW6S/view?usp=drive_link" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">https://drive.google.com/file/d/1wYNCJAMiNQeeihcluQEY5JdBkjgYtW6S/view?usp=drive_link</span></a><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">&nbsp;</span></div></li></ul>

ValueX2

https://www.valuex2.com/agile-hr-certification/
https://www.linkedin.com/company/80563537/

ICAgile's Agility in HR (ICP-AHR) Training & Certification Program by ValueX2 | 3 days - 5 hrs/day | 9 am - 2 pm UK Time

Clockwork Eye Video Training

Photography & Video

Video

Video Marketing

Video Creation

Mobile Video Production

Film & Video

Video Design

Videography

Video Production

Video Editing

Video & Mobile Marketing

Learn to craft top-notch videos for your business using your mobile phone in this interactive workshop. Enhance marketing, visibility, and attract more clients through video. All-in-one workshop for diving into the world of business videos. #VideoCreation #BusinessBoost

Creating Video For Business (Interactive Workshop)

Contents:
- Workshop Overview
- Topics
- Who should attend
- Group Rates
- Chynna Clayton Bio
- Kate Wood Bio
- Past Attendee Feedback




EA/PA Excellence Workshop
We are delighted to announce three dates for our exclusive EA/PA Excellence Workshop facilitated by Kate Wood and keynoted by Chynna Clayton "Body Woman" to Michelle Obama former First Lady of the United States of America. 
Our aims for this workshop:
Build and maintain resilience in the face of ever-increasing demands on time and energy
Add to best-practice strategies for strengthening relationships online with colleagues, clients and key stakeholders
Develop influencing skills to confidently handle difficult front-line situations and people
Topic 1
Handling pressure with resilience

Recognise what's within your control and how to let go of what's not
Learn the science behind negative thinking and how to retrain your brain for maximum impact
Explore how to find the bright spot in your ever-changing workstack for motivation
Topic 2
Strengthening working relationships online
Understand why online working makes it difficult to get people to do what you need
Discover how best to build trust and connection when working remotely and in hybrid environments
Learn the key do's and don'ts for virtual communication
Topic 3
Managing time and boundaries
Use conflict-handling strategies confidently for long-term benefits
Practice ways to hold your ground without damaging your reputation
Create and maintain boundaries for personal effectiveness
Keynote Address with Q&A from the audience:
Keynote from Chynna Clayton former assistant to First Lady of the United States, Michelle Obama.
Opportunity for the audience to take part in a Q&A with Chynna on how to excel within an administration role



Who will attend?
PA's
EA's
Administrative roles
This workshop is open to females, male including trans women/males and non-binary professionals.







Group Rate Discounts
Group discounts are on request - please call 0800 949 9111 or email support@ownyoursuccess.co.uk if you need support around this matter. 





Chynna Clayton Bio
Keynote Speaker
 

Empathetic, strategic, and meticulous about the details, Chynna Clayton has built a career enabling some of the world’s most influential leaders to excel in high-stress environments.
Chynna is the founder and CEO of Matriarch Made Development, a consulting firm that helps organizations develop high performing administrative teams and identify and address overall operating structure
and events logistics inefficiencies. From helping leaders figure out their onboarding, communication flow, event logistics and how to further develop the talents of their teams, Chynna supports leading organizations in creating a systematic approach to tackling business/events challenges and bottlenecks.
Prior to Matriarch Made, Chynna worked in the personal office of Barack and Michelle Obama as their Director of Travel and Event Operations. Her career also includes administrative roles at Disney and the White House where she served as “body woman” to Mrs. Obama during the Obama Administration.
Chynna graduated from University of Florida with a B.S. in Event Management and Political Science and a minor in Business. She currently resides in Washington, DC with her wife, Retired Naval Chief Petty Officer, Katina Hoyles.
Chynna was featured in Michelle Obama’s latest book, The Light We Carry

“She could adapt in all types of environments, remain­ing unflappable in the face of change. On any given day, I might go from having a conversation with a group of students at a school to filming a television show or recording a podcast. I could meet with a world leader or the head of a philanthropic organization and then have dinner with A-list celebrities. It was Chynna facilitating every move.”
— Direct Quote from Michelle Obama in The Light We Carry
Chynna Featured on The Michelle Obama's Podcast




Kate Wood
Workshop Facilitator 

 
Kate is a business owner, qualified coach, consultant, facilitator, trainer, podcaster and public speaker with a background in learning & development, employee engagement strategy, continuous improvement, communications and marketing. After 25 years working across the board in blue-chip, non-profit and civil service organisations she now provides support to businesses looking to evolve and become great places for people to work in and with. 
Having worked with a wide variety of clients from school-age students to senior executives, she has been designing and running workshops, seminars and classes in person or via web events since she left long commutes and corporate roles behind in 2014 when she created her first two businesses. Her passion is in improving working relationships between roles and functions, supporting people to discover how to be their best selves at work. She does this in the auto-motive industry, financial services, medical teams, charities, global media, retail, education systems and the arts.
When she’s not working, she and her classic car Monty Morgan can be found zipping around the English countryside.
Kate's training & qualifications
CTI Co-Active certified coach, ICF registered (CPCC) (PCC)
Coach supervisor (ESQA) (EMCC)
Lean Six Sigma Black Belt
Lumina Sparks practitioner
Hay Group Leadership Styles & Climate accredited coach
Human Capital Institute certified in human capital strategy
Sheppard Moscow advanced business consulting
Conflict management trained (Thomas-Kilman instrument)
Chartered Institute of Marketing Diploma



So, will you be joining us? 🤔
See what our attendees said here. 



Own Your Success

Learning & Development

Leadership

Business Leadership

Administrative Assistant

Career Development

Leadership Skills

Personal Assistant

Leadership Development

Executive Assistant

Corporate Learning & Development

Ethical Leadership

Discover how to elevate your career as an executive assistant or personal assistant with our comprehensive EA Mastery Workshop. Gain new skills, strategies, and tools to maximize your impact and achieve success.

EA/PA Excellence Workshop Virtual

Early release

General release

Last Remaining Seats

<div dir="ltr" style="color: rgb(31, 31, 31); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(31, 31, 31);"><h2 data-sourcepos="1:1-1:56" style="color: rgb(31, 31, 31); box-sizing: border-box;" fr-original-style=" color: rgb(31, 31, 31);">From Long to Short: AI-Powered Short Videos in Minutes!</h2><p data-sourcepos="3:1-3:101" style="color: rgb(31, 31, 31); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(31, 31, 31);"><span style="color: rgb(31, 31, 31); box-sizing: border-box;" fr-original-style=" color: rgb(31, 31, 31);">This micro-workshop unlocks the power of AI to transform your long-form videos into captivating short content.</span><span style="color: rgb(31, 31, 31); box-sizing: border-box;" fr-original-style=" color: rgb(31, 31, 31);">&nbsp; Learn how to:</span></p><ul data-sourcepos="5:1-6:48" style="color: rgb(31, 31, 31); box-sizing: border-box;" fr-original-style=" color: rgb(31, 31, 31);"><li data-sourcepos="5:1-5:44" style="color: rgb(31, 31, 31); box-sizing: border-box;" fr-original-style=" color: rgb(31, 31, 31);"><strong style="color: rgb(31, 31, 31); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(31, 31, 31);">Use AI to do the hard work</strong></li><li data-sourcepos="5:1-5:44" style="color: rgb(31, 31, 31); box-sizing: border-box;" fr-original-style=" color: rgb(31, 31, 31);"><strong style="color: rgb(31, 31, 31); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(31, 31, 31);">Identify engaging clips</strong><span style="color: rgb(31, 31, 31); box-sizing: border-box;" fr-original-style=" color: rgb(31, 31, 31);"></span></li><li data-sourcepos="6:1-6:48" style="color: rgb(31, 31, 31); box-sizing: border-box;" fr-original-style=" color: rgb(31, 31, 31);"><strong style="color: rgb(31, 31, 31); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(31, 31, 31);">Craft impactful snippets</strong><span style="color: rgb(31, 31, 31); box-sizing: border-box;" fr-original-style=" color: rgb(31, 31, 31);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;for social media</strong></span></li><li data-sourcepos="7:1-8:0" style="color: rgb(31, 31, 31); box-sizing: border-box;" fr-original-style=" color: rgb(31, 31, 31);"><strong style="color: rgb(31, 31, 31); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(31, 31, 31);">Tweak the output to suit your brand</strong><span style="color: rgb(31, 31, 31); box-sizing: border-box;" fr-original-style=" color: rgb(31, 31, 31);"></span></li></ul><p data-sourcepos="9:1-9:73" style="color: rgb(31, 31, 31); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(31, 31, 31);"><strong style="color: rgb(31, 31, 31); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(31, 31, 31);">Leave with the skills to create scroll-stopping short videos...fast!</strong></p></div>

From Long to Short: AI-Powered Short Videos in Minutes!
This micro-workshop unlocks the power of AI to transform your long-form videos into captivating short content. Learn how to:
Use AI to do the hard work
Identify engaging clips
Craft impactful snippets for social media
Tweak the output to suit your brand
Leave with the skills to create scroll-stopping short videos...fast!

AI Short Video Creation | Turn Long Videos into Engaging Shorts

Turn Long Video Into Multiple Shorts Using AI (A Micro-Workshop)

Bournemouth

London Waterloo Academy

Dental Nurse

Dental Assistant

VIRTUAL DENTAL NURSING DIPLOMA

Registration Fee

Tuition Fee

Exam Fee

One Day Introduction Course

Hi-Tech Training

CCTV

Hi-Tech Training Closed Circuit Television (CCTV) Installation Course is designed to give participants a practical knowledge of the operation and installation of CCTV systems at a foundation level.

CCTV Installation Course

Deposit Only

Full Price (including Deposit)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is designed primarily for cybersecurity practitioners who perform job functions related to protecting information systems by ensuring their availability, integrity, authentication, confidentiality, and non-repudiation. This course focuses on the knowledge, ability, and skills necessary to provide for the defense of those information systems in a cybersecurity context, including protection, detection, analysis, investigation, and response processes. In addition, the course ensures that all members of an IT team?everyone from help desk staff to the Chief Information Officer?understand their role in these security processes.</p>Overview<p>In this course, you will assess and respond to security threats and operate a systems and network security analysis platform.   You will:  - Assess information security risk in computing and network environments.  - Analyze reconnaissance threats to computing and network environments.  - Analyze attacks on computing and network environments.  - Analyze post-attack techniques on computing and network environments.  - Implement a vulnerability management program.  - Collect cybersecurity intelligence.  - Analyze data collected from security and event logs.  - Perform active analysis on assets and networks.  - Respond to cybersecurity incidents.  - Investigate cybersecurity incidents.  - Address security issues with the organization's technology architecture.</p><p>The course introduces tools and tactics to manage cybersecurity risks, identify various types of common threats, evaluate the organization's security, collect and analyze cybersecurity intelligence, and handle incidents as they occur.</p></div><div id="course-pills-2"><h3>1 - ASSESSING INFORMATION SECURITY RISK</h3> <ul> <li>Identify the Importance of Risk Management</li> <li>Assess Risk</li> <li>Mitigate Risk</li> <li>Integrate Documentation into Risk Management</li> </ul> <h3>2 - ANALYZING RECONNAISSANCE THREATS TO COMPUTING AND NETWORK ENVIRONMENTS</h3> <ul> <li>Assess the Impact of Reconnaissance Incidents</li> <li>Assess the Impact of Social Engineering</li> </ul> <h3>3 - ANALYZING ATTACKS ON COMPUTING AND NETWORK ENVIRONMENTS</h3> <ul> <li>Assess the Impact of System Hacking Attacks</li> <li>Assess the Impact of Web-Based Attacks</li> <li>Assess the Impact of Malware</li> <li>Assess the Impact of Hijacking and Impersonation Attacks</li> <li>Assess the Impact of DoS Incidents</li> <li>Assess the Impact of Threats to Mobile Security</li> <li>Assess the Impact of Threats to Cloud Security</li> </ul> <h3>4 - ANALYZING POST-ATTACK TECHNIQUES</h3> <ul> <li>Assess Command and Control Techniques</li> <li>Assess Persistence Techniques</li> <li>Assess Lateral Movement and Pivoting Techniques</li> <li>Assess Data Exfiltration Techniques</li> <li>Assess Anti-Forensics Techniques</li> </ul> <h3>5 - MANAGING VULNERABILITIES IN THE ORGANIZATION</h3> <ul> <li>Implement a Vulnerability Management Plan</li> <li>Assess Common Vulnerabilities</li> <li>Conduct Vulnerability Scans</li> <li>Conduct Penetration Tests on Network Assets</li> </ul> <h3>6 - COLLECTING CYBERSECURITY INTELLIGENCE</h3> <ul> <li>Deploy a Security Intelligence Collection and Analysis Platform</li> <li>Collect Data from Network-Based Intelligence Sources</li> <li>Collect Data from Host-Based Intelligence Sources</li> </ul> <h3>7 - ANALYZING LOG DATA</h3> <ul> <li>Use Common Tools to Analyze Logs</li> <li>Use SIEM Tools for Analysis</li> </ul> <h3>8 - PERFORMING ACTIVE ASSET AND NETWORK ANALYSIS</h3> <ul> <li>Analyze Incidents with Windows-Based Tools</li> <li>Analyze Incidents with Linux-Based Tools</li> <li>Analyze Malware</li> <li>Analyze Indicators of Compromise</li> </ul> <h3>9 - RESPONDING TO CYBERSECURITY INCIDENTS</h3> <ul> <li>Deploy an Incident Handling and Response Architecture</li> <li>Mitigate Incidents</li> <li>Prepare for Forensic Investigation as a CSIRT</li> </ul> <h3>10 - INVESTIGATING CYBERSECURITY INCIDENTS</h3> <ul> <li>Apply a Forensic Investigation Plan</li> <li>Securely Collect and Analyze Electronic Evidence</li> <li>Follow Up on the Results of an Investigation</li> </ul> <h3>11 - ADDRESSING SECURITY ARCHITECTURE ISSUES</h3> <ul> <li>Remediate Identity and Access Management Issues</li> <li>Implement Security During the SDLC</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans CompTIA Cybersecurity Analyst Certification (CySA Plus) (Exam CS0-003) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the CompTIA Cybersecurity Analyst Certification (CySA Plus) (Exam CS0-003) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Certified in Cybersecurity (CC)

CompTIA Network+

Certificate in Information Security Management Principles (CISMP)

Cyber Security

CompTIA A+

CompTIA Security+

CompTIA Cybersecurity Analyst (CySA+)

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The target audience for the DevOps Leader course are professionals including: Anyone starting or leading a DevOps cultural transformation program, Anyone interested in modern IT leadership and organizational change approaches, Business Managers, Business Stakeholders, Change Agents, Consultants, DevOps Consultants, DevOps Engineers, IT Directors, IT Managers, IT Team, Leaders, Lean Coaches, Practitioners, Product Owners, Scrum Masters, System Integrators, Tool Providers</p>Overview<p>The learning objectives for DOL include a practical understanding of:  - DevOps and time to market  - The business and IT perspectives  - Key differences between DevOps IT and traditional IT  - Planning and organizing  - Understanding performance and culture  - Measurement differences  - Designing a DevOps organization  - Focusing on what matters  - Ideas for organizing workflows  - Sharing information  - Defining meaningful metrics  - Value stream mapping  - The Spotify Squad model  - Managing culture change  - Popular tools and key practices  - Putting it all together</p><p>The DevOps Leader course is a unique and practical experience for participants who want to take a transformational leadership approach and make an impact within their organization by implementing DevOps. Leading people through a cultural transformation requires new skills, innovative thinking, and transformational leadership. Leaders up, down and across the IT organization must align and collaborate to break down silos and evolve the organization.  The course highlights the human dynamics of cultural change and equips participants with practices, methods, and tools to engage people across the DevOps spectrum through the use of real-life scenarios and case studies. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office such as understanding Value Stream Mapping.</p>Prerequisites<p></p><ul><li>DevOps Foundation</li></ul><p></p></div><div id="course-pills-2"><h3>1 - DevOps and Time</h3> <ul> <li>What Is DevOps?</li> <li>Why Do DevOps</li> <li>Companies Doing DevOps</li> <li>The Magic Equation</li> </ul> <h3>2 - Key Differences Between DevOps IT and Traditional IT</h3> <ul> <li>What Sets DevOps IT apart from Traditional IT</li> <li>How DevOps IT is Organized Differently</li> <li>How to Perform to a Different Standard</li> <li>How to Use Different Measurements</li> </ul> <h3>3 - Becoming a DevOps organization</h3> <ul> <li>Transformational Leadership</li> <li>Redesigning An Organization for DevOps</li> <li>Design Principles</li> <li>Focus</li> <li>Work</li> <li>Information</li> <li>Metrics</li> </ul> <h3>4 - Value Stream Mapping</h3> <ul> <li>What is Value Stream Mapping?</li> <li>Why Do We Need to Use this Framework?</li> <li>Types of Maps</li> <li>How to Create a Value Stream Map?</li> <li>Types of Data to Collect</li> <li>How to Handle Exceptions</li> </ul> <h3>5 - Value Stream Mapping Exercise</h3> <h3>6 - Squad Organizational Model</h3> <ul> <li>Conway's Law</li> <li>The Problem with Silos</li> <li>Spotify?s Squad Organization Model (Structure, Roles)</li> <li>Squads</li> <li>Tribes</li> <li>Chapters</li> <li>Guilds</li> <li>How to Reorganize in Order to Move to this Model</li> </ul> <h3>7 - Managing Culture Change</h3> <ul> <li>What is Culture and How Does it Impact Performance?</li> <li>Types of IT Culture</li> <li>Cultural Traits of a DevOps Organization</li> <li>How to Manage Change</li> </ul> <h3>8 - Culture and its Impact on Performance</h3> <ul> <li>Types of IT Culture</li> <li>What is a DevOps Culture</li> <li>How To Manage Change</li> <li>The Three Phases Of Change</li> <li>Types of Changes That Need to be Implemented</li> </ul> <h3>9 - Popular DevOps Tools and Practices</h3> <ul> <li>DevOps Tools Periodic Table</li> <li>Top DevOps Tool Categories</li> <li>Common and Popular Practices</li> </ul> <h3>10 - Building a Business Case</h3> <h3>11 - Bringing it all Together</h3> <h3>12 - Additional Sources of Information</h3> <h3>13 - Exam Preparations</h3> <ul> <li>Exam Requirements, Question Weighting, and Terminology List</li> <li>Sample Exam Review</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans DevOps Leader (DevOps Institute) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the DevOps Leader (DevOps Institute) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Design & Technology Courses (DT)

Institute of Training & Occupational Learning (ITOL)

Professional Agile Leadership (PAL)

Organizational Development

Manchester

<p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(34, 34, 34);">The WSET Level 2 Award in Wines has full accreditation from OfQual as a Level 2 Vocational Qualification. Through a combination of tasting and theory you will explore the factors that impact the style and quality of wine and learn how to describe wines with confidence.</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Schedule:</strong></p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">The 8 x 2-hour online sessions on -&nbsp;</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What the course covers</strong></p><ul style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Wine tasting</strong>: You will learn how to taste and describe wines using the WSET Systematic Approach to Tasting (SAT)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Food and wine pairing</strong>: You will learn the principles of food and wine pairing</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Wine service and storage</strong>: You will learn the correct way to store and serve wine and how to recognise common faults found in wine</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Labelling</strong>: You will learn how to decode and understand wine labels</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Factors influencing the style of wine</strong>: You will explore how environmental factors, grape-growing, vineyard and maturation options influence the style and quality of the wines made all over the world</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Grape varieties</strong>: You&#39;ll learn about the styles of wines produced by the key international red and white grape varieties (Chardonnay, Pinot Grigio, Sauvignon Blanc, Riesling, Cabernet Sauvignon, Pinot Noir, Merlot and Syrah/Shiraz) as well as the styles of wines made with 22 regionally important grape varieties grown in 70 wine regions (GI&#39;s) around the world</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Sparkling and Fortified wines</strong>: You will be taught how grape varieties and winemaking processes influence the style of wines in these two key wine categories.</li></ul><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">No prior wine knowledge is required however the course builds upon the&nbsp;<a href="https://www.localwineschool.com/manchester/events/professional-courses/wset-courses/wset-course-level-1-online/" target="_blank" rel="noopener" style="color: rgb(157, 40, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(157, 40, 51);">WSET Level 1 Award in Wines</a> course. It is not essential to complete Level 1 to join the Level 2 course but if you are a complete begineer you may wish to consider this option. We recommend you read the course specification document&nbsp;<a href="https://www.wsetglobal.com/media/11718/wset_l2wines_specification_en_jun2022_issue11.pdf" target="_blank" rel="noopener" style="color: rgb(157, 40, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(157, 40, 51);">HERE</a>&nbsp;for full details of the content, structure and assesment criteria. Any questions please&nbsp;<a href="https://www.localwineschool.com/manchester/contact/" target="_blank" rel="noopener" style="color: rgb(157, 40, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(157, 40, 51);">get in touch</a>.</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course delivery</strong></p><ul style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><li fr-original-style="" style="box-sizing: border-box;">The Level 2 Award in Wines online course covers the same syllabus as the classroom course and is delivered in LIVE interactive online lessons by one of our certified wine educators</li><li fr-original-style="" style="box-sizing: border-box;">This course includes 16 hours online tuition in 8 x 2hr sessions&nbsp;and we recommend a minimum of 12 hours additional study</li><li fr-original-style="" style="box-sizing: border-box;">Your tutor will give you a guided tasting of 12 wines on this course (for details of how to order the wines see below)</li><li fr-original-style="" style="box-sizing: border-box;">You will receive access to practice multiple-choice revision questions specific to this course - FREE OF CHARGE</li></ul><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">Please note a reliable broadband connection is essential for the completion of this online course as are basic computer skills.</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Examination</strong></p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">To obtain the WSET Level 2 Award in Wines Qualification, you will need to successfully pass the exam. The exam is made up of 50 multiple-choice questions to be completed in 1 hour. A mark of 55% is required to pass the exam.</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">The exam is taken online via a <a href="https://www.youtube.com/watch?v=DarWJz6dUbU" target="_blank" rel="noopener" style="color: rgb(157, 40, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(157, 40, 51);">Remote Invigilation</a> service giving you the flexibility to take the exam at a time and date of your choice. More details will be sent upon registration. Please ensure you read the information&nbsp;<a href="https://www.wsetglobal.com/wset-remote-invigilation-essential-guidance/?dm_i=5G5C,KRHB,4A50QU,2G285,1" target="_blank" rel="noopener" style="color: rgb(157, 40, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(157, 40, 51);">HERE</a>&nbsp;if you wish to take the exam online.&nbsp;</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Whats included</strong></p><ul style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><li fr-original-style="" style="box-sizing: border-box;">All WSET course materials posted to you at no extra charge including: Looking Behind the Label course manual, Study Guide, specification and SAT Tasting Card</li><li fr-original-style="" style="box-sizing: border-box;">LIVE virtual interactive sessions taught by a Local Wine School WSET Certified Tutor</li><li fr-original-style="" style="box-sizing: border-box;">Exclusive access to practice multiple choice questions provided FREE OF CHARGE</li><li fr-original-style="" style="box-sizing: border-box;">WSET exam fee&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Remote Invigilation service&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Internationally recognised WSET qualification, certificate and pin for those who pass the exam</li><li fr-original-style="" style="box-sizing: border-box;">VAT at 20% &nbsp;(VAT receipt can be provided on request)</li></ul><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Wines</strong></p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">It is recommended that at least 12 wines are tasted as part of this course, although this is optional and the cost of wines is not included in the course fee above.</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">Our wine experts have specially selected wines for this course designed to demonstrate specific learning outcomes. We have negotiated a discounted price only available to our online students. Details of how to order your case of wines will be provided when you book your place. The cost is approx &pound;150 including VAT and delivery.&nbsp;</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">Wine preservation advice is give so that after each tasting exercise you can reseal and return to the wines over the coming days. &nbsp;</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Special Educational Needs</strong></p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">Please make the school aware if you have a condition which may mean that you will qualify for additional help during the exam such as dyslexia.</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Important dates</strong></p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">Registration deadline: please book at least 5 days before the start of the course, to allow time to send materials and order the tasting wines.</p>

Manchester Wine School

Sommelier

ONLINE - WSET Level 2 Award in Wines - Evenings

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This engaging and dynamic advanced CPD-certified course is an extension to the Born at the Right Time <em fr-original-style="" style="box-sizing: border-box;">Essentials in Communication and Co-production with Parents/Carers</em>. We recommend that you have completed the &#39;Essentials&#39; course before booking this course (please see our booking page or contact <span style="color: rgb(209, 72, 65); box-sizing: border-box;" fr-original-style="color: rgb(209, 72, 65);">admin@bornattherighttime.com</span> to find out more).&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Founded on lived experience, this course looks at the key factors which lead to a break down in relationships between parents/carers and practitioners, how this understanding can inform next steps and what meaningful connections between professionals and families might look like. Practitioners should come ready to be interactive and reflective as well as learning from psychology, sociology and research into trauma informed care.</span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Content</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Using lived experience to understand what can lead to conflict and relationship breakdown&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Relationship building and avoiding conflict and t</span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">he factors underpinning challenging situations and difficult conversations&nbsp;</span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">System structures which negatively affect effective communication and collaboration&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The impact of trauma and use of trauma informed practice&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">BRAVING inventory (Brene Brown) and creating healthy boundaries&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ways to create professional, meaningful connection with parents/carers in the current context.<br fr-original-style="" style="box-sizing: border-box;"></span></span></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="caret-color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Delivery</strong></span></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="caret-color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0);">2 x 3.5 hours virtual live event (7 hour CPD) on 10th and 17th October 2024</span></li></ul>

This engaging and dynamic advanced CPD-certified course is an extension to the Born at the Right Time Essentials in Communication and Co-production with Parents/Carers. We recommend that you have completed the 'Essentials' course before booking this course (please see our booking page or contact admin@bornattherighttime.com to find out more). 
Founded on lived experience, this course looks at the key factors which lead to a break down in relationships between parents/carers and practitioners, how this understanding can inform next steps and what meaningful connections between professionals and families might look like. Practitioners should come ready to be interactive and reflective as well as learning from psychology, sociology and research into trauma informed care.

Content
Using lived experience to understand what can lead to conflict and relationship breakdown
Relationship building and avoiding conflict and the factors underpinning challenging situations and difficult conversations
System structures which negatively affect effective communication and collaboration
The impact of trauma and use of trauma informed practice
BRAVING inventory (Brene Brown) and creating healthy boundaries
Ways to create professional, meaningful connection with parents/carers in the current context.
Delivery
2 x 3.5 hours virtual live event (7 hour CPD) on 10th and 17th October 2024

Born at the Right Time

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Healthcare Workers

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Disability Awareness

Speech & Language Therapy (SLT)

Social Care

Learning Disability

Physiotherapist

Inspiring, interactive and unique 4-hour CPD certified Communication and Co-production training. 

Difficult Conversations, Conflict and Relationship Building with Parents/Carers (Oct 24)

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