Name: Time Management for Managers
Price: 12.99 GBP
Availability: InStock

<p><strong>** Enrol NOW to enjoy a limited-time 18% OFF for the next 48 HOURS **</strong></p><p>Gaining thorough knowledge or specialising in a specific field requires finding relevant courses in the proper order. This is a daunting task for anyone, especially someone who needs a broad understanding of the subject. Moreover, It can take a lot of work to find a thorough course on a particular topic, especially one that starts at the very beginning and covers everything. Hence, to make life easier, we present you with this all-inclusive, cutting-edge Concierge &amp; Customer Relationship Management bundle to help you in this endeavour.</p><p>Experts design our Concierge &amp; Customer Relationship Management bundle to prepare you for the challenges of this ever-competitive world. The courses in the bundle include practical and real-life scenarios and theories to help you become familiar with the most recent developments in this rapidly expanding Concierge &amp; Customer Relationship Management sector. Furthermore, you'll be in complete charge of your learning journey; you can learn anywhere and anytime.</p><p>To make your learning process as smooth as possible, our team has prepared round-the-clock to answer your every query. So, don't hesitate to enrol in the Concierge &amp; Customer Relationship Management bundle and gain a competitive advantage.</p><p><strong>Learning Outcomes</strong></p><p>This unique bundle will help you to-</p><ul><li>Acquire a deeper understanding of Concierge &amp; Customer Relationship Management</li><li>Help you in achieving your career goal</li><li>Make you confident in your knowledge and skills</li><li>Be aware of the employment trends in related industries.</li><li>Adapt to an ever-changing industry</li></ul><p>The Concierge &amp; Customer Relationship Management resources were created with the help of experts, and all subject-related information is kept updated regularly to ensure learners stay caught up on the latest developments.</p><p><strong>Course Curriculum</strong></p><p><strong>Course 01: Concierge (Level 3 at QLS)</strong></p><ul><li>Module 01: Understanding the Service</li><li>Module 02: Types of Concierge Services</li><li>Module 03: Necessary Skills for Any Concierge</li><li>Module 04: Principles for a Concierge Service Business</li><li>Module 05: Delivering Customer Service</li><li>Module 06: Concierge Work Environment and Etiquettes</li><li>Module 07: Emergency Measures for a Hotel Concierge</li></ul><p><strong>Course 02: Customer Relationship Management (Level 4 at QLS)</strong></p><ul><li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Handling Customer Complaints</li><li>Module 08: Future of CRM</li></ul><p><strong>Certification</strong></p><p>Learners will get <strong>2 QLS Endorsed Certificate + 2 CPD Accredited Certificate</strong> of achievement directly at their doorstep after successfully completing the package! It should be noted that international students must pay a £10 shipping cost.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        80 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone who is interested in a particular field, wants to strengthen their resume, or wants to grow in their career would benefit from this Concierge &amp; Customer Relationship Management bundle.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol in this Training.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Customer Service Representative: £18,000 - £25,000 per annum</li><li>Concierge Specialist: £20,000 - £30,000 per annum</li><li>Guest Relations Manager: £30,000 - £45,000 per annum</li><li>Customer Experience Manager: £35,000 - £55,000 per annum</li><li>Hotel Operations Manager: £40,000 - £60,000 per annum</li><li>Customer Relationship Manager: £45,000 - £70,000 per annum</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p>2 PDF CPD Certificate Completely free of charge.</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>2 Hard Copy QLS Endorsed Certificate Completely free of charge.</p> </div>

                        </div>

Imperial Academy

Learning & Development

Online Course Marketing

Certificate of Completion (CCL)

Professional Skills Course (PSC)

Resume & CV Writing

Institute of Leadership & Management (ILM)

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Concierge & Customer Relationship Management - QLS Endorsed Certificate

General Admission

<p><strong>Exclusive Deal - Get QLS Endorsed Certificate Worth £100 absolutely Free with </strong><strong>11 </strong><strong>(PDF + Hard Copy) Certificate (CPD) for each course. Hurry Up, Offer Ends Soon!</strong></p> <p>Launch the dynamic career you've always wanted! Take this high-quality <strong> Dealing With Difficult People Training Course </strong>Bundle training worth to articulate your innovative goals and develop a simple approach for attaining them.</p> <p><strong>11 </strong><strong>in 1 Exclusive Bundle</strong></p> <ul> <li><strong>Course 01: </strong>Dealing With Difficult People Training Course at QLS Level 2</li><li><strong>Course 02: </strong>Dealing with Conflict at Work</li><li><strong>Course 03: </strong>Anger Management</li><li><strong>Course 04: </strong>Workplace Harassment</li><li><strong>Course 05: </strong>Equality, Diversity and Discrimination</li><li><strong>Course 06:</strong> People Management Diploma</li><li><strong>Course 07:</strong> Performance Management</li><li><strong>Course 08:</strong> Influencing and Negotiating</li><li><strong>Course 09:</strong> Public Speaking and Presentation Skill Course</li><li><strong>Course 10:</strong> Emotional Intelligence and Human Behaviour</li><li><strong>Course 11: </strong>Communication Skills</li></ul> <p>Whether you're an aspirant looking to start your dream career, a professional looking to branch out, or somebody in between   this <strong>Dealing With Difficult People Training Course</strong>, QLS Endorsed Course will get you sorted. The rudimentary knowledge in this course will add tremendous value and enable you to establish the meaningful career you've always craved.</p> <p><strong>Why Choose Imperial Academy?</strong></p> <ul> <li>Fully online Training.</li><li>QLS Endorsed &amp; CPD Accredited Training.</li><li>No time limits. Study at your own pace.</li><li>Expert Instructors.</li><li>Audio Visual Training.</li><li>Further reading where necessary.</li><li>Up-to-date curriculum and effective guidelines.</li></ul> <p> Enrol in our '<strong>Dealing With Difficult People Training Course</strong>' today and Start Learning </p><p>This <strong>Dealing With Difficult People Training Course </strong>bundle training will help you become an expert in a relevant sector. Our world-class tutors will help you with every query throughout your learning journey and assist you in mastering <strong>Dealing With Difficult People Training Course</strong>. So, add this course to your basket   harness the coveted skills and open the door to your next breakthrough!</p> <p><strong>*** Specialised Assessment ***</strong></p> <p>To make the process of assessing and certifying learners easier in this bundle, we provide an automated evaluation system.</p> <ul> <li>For each online module, you will take a tailored multiple-choice exam.</li><li>After completing the assessment, your performance will be measured instantly, and a score will be shown for your review.</li><li>The pass mark for each assessment is 60%.</li><li>Once all assessments have been passed successfully, you will be able to collect your Quality Licence Scheme endorsed certificate.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        140 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This <strong>Dealing With Difficult People Training Course </strong>course will be a great source of knowledge for you to improve your existing skills and take them to the next level.</p> <p><strong>Disclaimer</strong></p> <p>This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p> <p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Anyone can enrol in this <strong>Dealing With Difficult People Training</strong> Course course.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>After completing this <strong>Dealing With Difficult People Training Course </strong> Course, you are to start your career or begin the next phase of your career in this field</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p><strong>Quality Licence Scheme Endorsed Certificate of Achievement</strong></p> <p>Learners will get an endorsed certificate of achievement (included with the course) directly at their doorstep after successfully completing the package! It should be noted that <strong>international students must pay a £10 shipping cost.</strong></p> <p>For ordering additional QLS Certificates, <strong>other than Dealing With Difficult People Training Course </strong>, the fees will be following with £10 for international shipping only</p> <ul> <li>Level 1 - £109</li><li>Level 2 - £115</li><li>Level 3 - £119</li><li>Level 4 - £125</li><li>Level 5 - £129</li><li>Level 6 - £135</li><li>Level 7 - £139</li></ul> <p><strong>CPD Accredited Certification</strong></p> <p>Upon successfully completing each of the courses in this package, you will be qualified for CPD Accredited Certificates. Certification is available -</p> <ul> <li>PDF completely free of charge</li><li>Hard copy for £3.99 each</li></ul> <p>It should also be noted that <strong>international students must pay a £10 shipping cost.</strong></p> </div>

                        </div>

Certificate in Further Education & Training (Cert Ed)

Legal Practice Course (LPC)

Dealing With Difficult Customers

Trainers Course

Level 2 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 140 CPD Points|CPD & CiQ Accredited

Dealing With Difficult People Training Course

<h2><strong>Course Overview:</strong></h2>
<span>The demand for skilled professionals in education and training has soared, with a projected growth rate of 5% annually in the next decade. </span><b>This Focus Awards Level 3 Award in Education and Training (RQF) course provides an unparalleled opportunity to confidently excel in your teaching skills,  ensuring you positively impact learners of all ages.</b>

<span>This course is tailored to equip learners with the comprehensive knowledge and skills necessary to excel in this dynamic field. With an emphasis on understanding roles, responsibilities, and relationships in education, alongside inclusive teaching methodologies and assessment strategies, this course stands as a cornerstone for those aspiring to make a significant impact in the educational sector.</span>

<span>Enrol now to transform your career and make a lasting impact in education and training!</span>

<hr />

<h2><strong>Key Features of the Course:</strong></h2>
<ul>
 	<li>Level 3 Award in Education and Training(Regulated qualification)</li>
 	<li>24/7 Learning Assistance</li>
 	<li>Interesting Learning Materials</li>
</ul>

<hr />

<h2><strong>Who is This Course For?</strong></h2>
This Focus Awards Level 3 Award in Education and Training (RQF) course is ideal for individuals passionate about teaching and training, regardless of their prior experience. Whether you are looking to kickstart your career as an educator, transition into a new role within the education sector, or enhance your existing teaching skills, this course provides the foundation you need to succeed.

<hr />

<h2><strong>What You Will Learn:</strong></h2>
Throughout this course, you will delve into a wide range of essential topics and modules. Starting with an <strong>induction form, you will progress through units such as understanding roles, responsibilities, and relationships in education and training. You will explore legislation, regulatory requirements, and codes of practice, promoting equality, valuing diversity, and promoting appropriate behaviour and respect for others.</strong>

Furthermore, you will <strong>gain insights into learner needs and points of referral, identifying inequality, promoting inclusion, and understanding safeguarding, preventing duty, and British values. The course also covers micro-teaching, inclusive teaching and learning approaches, theories of learning, communication skills, assessment methods, involving learners in the assessment process, and much more.</strong>

<hr />

<h2><strong>Why Enrol in This Course:</strong></h2>
By enrolling in the Focus Awards Level 3 Award in Education and Training, you gain access to a <strong>top-reviewed course</strong> that has been <strong>recently updated</strong> to meet the latest industry standards. This course is aligned with current educational trends and equips you with the valuable skills and knowledge required to excel in the field.

<hr />

<h2><strong>Requirements:</strong></h2>
No specific prior qualifications or experience are necessary to undertake this Focus Awards Level 3 Award in Education and Training (RQF) course. However, a strong command of the English language, both written and verbal, is essential to benefit from the course content fully.

<hr />

<h2><strong>Career Path:</strong></h2>
Upon completing this Focus Awards Level 3 Award in Education and Training (RQF) course, you will be well-prepared for various rewarding career paths within the education sector. Some potential professions include:
<ul>
 	<li>Teaching Assistant, £17,000 - £24,000 per annum</li>
 	<li>Adult Education Tutor, £23,000 - £35,000 per annum</li>
 	<li>Private Tutor - Average UK Salary: £20 - £40 per hour</li>
 	<li>Training Coordinator £22,000 - £30,000 per annum</li>
 	<li>Learning and Development Officer- £25,000 - £40,000 per annum</li>
 	<li>Further Education Lecturer- £24,000 - £40,000 per annum</li>
 	<li>Assessor - Average UK Salary- £18,000 - £30,000 per annum</li>
</ul>

<hr />

<h2><strong>Certification:</strong></h2>
Upon completing the Focus Awards Level 3 Award in Education and Training (RQF) course, you will receive a CPD certificate, demonstrating your commitment to continuous professional development and enhancing your employability in the education sector.

<hr /> <h3>Course Curriculum</h3><div><p>35 sections • 110 lectures • 08:48:00 total length</p></div><div><div><div><div><div><div><div><p>•Getting Started AET: 00:00:00</p></div><div><div><p>•Application Form: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Induction Form: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Registration Entry Form: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Assignment Preparation Guideline: 00:00:00</p></div><div><div><p>•Beginners Guide to Referencing: 00:00:00</p></div></div></div></div></div><div><div><div><div></div></div></div></div><div><div><div><div><div><div><p>•Self-Assessment Grid - Understanding Roles, Responsibilities and Relationships in Education and Training: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Guidance For Achieving the Unit - Understanding Roles, Responsibilities and Relationships in Education and Training: 00:15:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•An introduction to the Level 3 Award in Education and Training: 00:30:00</p></div><div><div><p>•Teaching Roles, Responsibilities, Relationships and Boundaries in Education and Training: 00:30:00</p></div><div><div><p>•Legislation, Regulatory Requirements and Codes of Practice: 00:15:00</p></div><div><div><p>•Promoting Equality and Valuing Diversity: 00:25:00</p></div><div><div><p>•Promoting Appropriate Behaviour and Respect for Others: 00:20:00</p></div><div><div><p>•Learner Needs and Points of Referral: 00:30:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Table of Examples of Teaching Roles and Responsibilities: 00:10:00</p></div><div><div><p>•Table of Example Boundaries of Teaching: 00:10:00</p></div><div><div><p>•The Teaching, Learning and Assessment Cycle: 00:10:00</p></div><div><div><p>•Table of Potential Learner Needs and Points of Referral: 00:10:00</p></div><div><div><p>•Identifying Inequality: 00:05:00</p></div><div><div><p>•Learner Differences: 00:05:00</p></div><div><div><p>•Ways to Promote and Advance Equality: 00:15:00</p></div><div><div><p>•Ways to Promote Inclusion: 00:10:00</p></div><div><div><p>•Safeguarding, Prevent Duty and British Values: 00:20:00</p></div><div><div><p>•Tips for Teachers and Trainers: 00:15:00</p></div><div><div><p>•Equality and Diversity - Glossary of Terms: 00:25:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Teaching, Learning and Assessment Checklist: 00:20:00</p></div><div><div><p>•Advancing Equality and Diversity Checklist: 00:20:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Pre-Course Assessment Form: 00:00:00</p></div><div><div><p>•Action Plan Template for Achievement of The Award: 00:00:00</p></div><div><div><p>•Course Evaluation Form: 00:00:00</p></div><div><div><p>•Beginner's Guide to Referencing: 00:25:00</p></div><div><div><p>•Verbs Used in The Award's Assessment Criteria with Their Meanings: 00:05:00</p></div><div><div><p>•Glossary of Educational Terms: 00:25:00</p></div><div><div><p>•Educational Abbreviations and Acronyms: 00:15:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•An introduction to the Level 3 Award in Education and Training: 00:30:00</p></div><div><div><p>•Teaching Roles, Responsibilities, Relationships and Boundaries in Education and Training: 00:30:00</p></div><div><div><p>•Legislation, Regulatory Requirements and Codes of Practice: 00:30:00</p></div><div><div><p>•Promoting Equality and Valuing Diversity: 00:30:00</p></div><div><div><p>•Promoting Appropriate Behaviour and Respect: 00:30:00</p></div><div><div><p>•Learner Needs and Points of Referral: 00:30:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Award in Education and Training Level 3 Workshop Objectives: 00:16:00</p></div><div><div><p>•Understanding Roles, Responsibilities and Relationships in Education and Training: 01:38:00</p></div></div></div></div></div><div><div><div><div></div></div></div></div><div><div><div><div><div><div><p>•Self-Assessment Grid - Understanding and Using Inclusive Teaching and Learning Approaches in Education and Training: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Guidance For Achieving the Unit - Understanding and Using Inclusive Teaching and Learning Approaches in Education and Training: 00:25:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Micro Teaching: 00:00:00</p></div><div><div><p>•Detailed Guide to Micro-Teaching Session: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Inclusive Teaching and Learning: 00:30:00</p></div><div><div><p>•Teaching, Learning and Assessment Approaches: 00:30:00</p></div><div><div><p>•Providing Opportunities for English, Maths, ICT and Wider Skills: 00:30:00</p></div><div><div><p>•Theories of Learning: 00:25:00</p></div><div><div><p>•Communication: 00:25:00</p></div><div><div><p>•Induction, Icebreakers and Ground Rules: 00:30:00</p></div><div><div><p>•Creating a Scheme of Work: 00:30:00</p></div><div><div><p>•Creating a Session Plan: 00:30:00</p></div><div><div><p>•Self-Evaluation and Continuing Professional Development: 00:20:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Table of Resources Which Could Be Used for Teaching, Learning and Assessment: 00:05:00</p></div><div><div><p>•Table of Teaching and Learning Approaches and Activities: 00:25:00</p></div><div><div><p>•Table of Objectives: 00:05:00</p></div><div><div><p>•The Environment - Examples of Physical, Social and Learning Aspects: 00:05:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Template - Induction Checklist: 00:00:00</p></div><div><div><p>•Template - Icebreaker - Bingo: 00:00:00</p></div><div><div><p>•Template - Icebreaker - Getting to Know You: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Template - Rationale for a Scheme of Work: 00:00:00</p></div><div><div><p>•Completed Example of a Rationale for a Scheme of Work: 00:15:00</p></div><div><div><p>•Template - Scheme of Work: 00:00:00</p></div><div><div><p>•Completed Example of a Scheme of Work: 00:05:00</p></div><div><div><p>•Template - Session Plan: 00:00:00</p></div><div><div><p>•Completed Example of a Session Plan: 00:10:00</p></div><div><div><p>•Template - Personal Development Plan: 00:00:00</p></div><div><div><p>•Completed Example of a Personal Development Plan: 00:05:00</p></div><div><div><p>•Template - Continuing Professional Development (CPD) Record: 00:00:00</p></div><div><div><p>•Completed Example of a Continuing Professional Development (CPD) Record: 00:05:00</p></div><div><div><p>•Template - Reflective Learning Journal: 00:00:00</p></div><div><div><p>•Completed Example of a Reflective Learning Journal: 00:10:00</p></div><div><div><p>•Template - Summary and Action Plan: 00:00:00</p></div><div><div><p>•Completed Example of a Summary and Action Plan: 00:05:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Verbal, Listening, Non-Verbal and Written Communication Skills Checklist: 00:15:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Inclusive Teaching and Learning: 00:45:00</p></div><div><div><p>•Teaching, Learning and Assessment Approaches: 00:45:00</p></div><div><div><p>•Providing opportunities for English, Maths, ICT and Wider Skills: 00:45:00</p></div><div><div><p>•Theories of Learning: 00:45:00</p></div><div><div><p>•Communication: 00:30:00</p></div><div><div><p>•Induction, Icebreakers and Ground Rules: 00:35:00</p></div><div><div><p>•Creating a Scheme of Work: 00:45:00</p></div><div><div><p>•Devising an Inclusive Teaching and Learning Plan (Session Plan): 00:45:00</p></div><div><div><p>•Self-Evaluation and Continuing Professional Development: 00:45:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Understanding and Using Inclusive Teaching and Learning Approaches in Education and Training: 01:41:00</p></div></div></div></div></div><div><div><div><div></div></div></div></div><div><div><div><div><div><div><p>•Self-Assessment Grid - Understanding Assessment in Education and Training: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Guidance For Achieving The Unit - Understanding Assessment in Education and Training: 00:10:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Assessment Types: 00:10:00</p></div><div><div><p>•Assessment Methods: 00:05:00</p></div><div><div><p>•Involving Learners and Others in the Assessment Process: 00:12:00</p></div><div><div><p>•Making Assessment Decisions and Providing Feedback: 00:35:00</p></div><div><div><p>•Record Keeping: 00:20:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Table of Assessment Methods, Approaches and Activities: 00:10:00</p></div><div><div><p>•Table of Assessment Types: 00:15:00</p></div><div><div><p>•Table of Advantages and Limitations of Peer and Self Assessment: 00:10:00</p></div><div><div><p>•Table of Example Teaching Records: 00:10:00</p></div><div><div><p>•Assessor Roles and Responsibilities: 00:05:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•A Full Set of Assessment Record Templates: 00:00:00</p></div><div><div><p>•Completed Example of A Full Set of Assessment Records: 00:25:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Assessment Types: 00:45:00</p></div><div><div><p>•Assessment Methods: 00:35:00</p></div><div><div><p>•Involving Learners and Others in the Assessment Process: 00:45:00</p></div><div><div><p>•Making Assessment Decisions and Providing Feedback: 00:45:00</p></div><div><div><p>•Record Keeping: 00:30:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Understanding Assessment in Education and Training: 00:31:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Assignments: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Resubmission: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Submit Your Assignments: 00:00:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Apex Learning

Certificate in Education & Training (CET)

Diploma in Education & Training (DET)

Further Education (FE)

Further Education Teacher

Teaching & Training

Focus Awards Level 3 Award in Education and Training (RQF)

<h2><strong>Course Overview:</strong></h2>
<span>Are you ready to embark on a journey into SQL Programming? Unlock the power of data manipulation and database management with the SQL Programming Masterclass. </span>

<span>This comprehensive course is meticulously designed throughout this masterclass to provide you with an in-depth understanding of SQL, starting from the basics and progressing to advanced topics. You will explore SQL data types, filtering and sorting data, working with functions, handle NULL values, and even diving into complex SQL concepts like joins, unions, etc. With a course duration of carefully crafted lessons, this Masterclass ensures you grasp SQL's nuances and develop the proficiency to apply these skills effectively.</span>

<span>By the end of the SQL Programming Masterclass, you will be prepared to navigate the world of databases confidently. </span><span>Enrol in this course today and start your journey!</span>

<hr />

<h2><strong>Key Features of the Course:</strong></h2>
<ul>
 	<li>CPD certificate upon completion</li>
 	<li>24/7 learning assistance and support</li>
</ul>

<hr />

<h2><strong>Who is This Course For?</strong></h2>
This course is perfect for individuals seeking to enhance their data management and analysis skills. Whether you're a data analyst, database administrator, software developer, or professional looking to upskill, this course will empower you to harness the power of SQL programming. Prior programming experience is not mandatory, making it accessible to beginners and intermediate learners.

<hr />

<h2><strong>What You Will Learn:</strong></h2>
<ul>
 	<li><strong>Foundations of SQL programming:</strong> Learn the basics of SQL, database management systems, and the tools used in this course, such as PostgreSQL and SQLectron.</li>
 	<li><strong>Data manipulation:</strong> Master the art of extracting, filtering, and sorting data based on specific requirements using various SQL keywords and operators.</li>
 	<li><strong>Advanced querying techniques:</strong> Dive deeper into SQL programming by exploring functions, grouping and aggregating data, and using advanced query techniques.</li>
 	<li><strong>Data conversion and manipulation:</strong> Discover how to convert data types, concatenate strings, manipulate characters and numbers, and utilise case statements for more sophisticated queries.</li>
 	<li><strong>Joining tables:</strong> Understand the different types of joins and how to combine data from multiple tables using join operations effectively.</li>
 	<li><strong>Data modification:</strong> Learn how to insert, update, and delete records in a database, as well as manage table structures and constraints.<strong>Joining tables:</strong> Understand the different types of joins and how to combine data from multiple tables using join operations effectively.</li>
 	<li><strong>Views and schemas:</strong> Explore the concepts of views and schemas, and learn how to create and use them to organise and present data effectively.</li>
</ul>

<hr />

<h2><strong>Why Enrol in This Course:</strong></h2>
<strong>Top-reviewed course:</strong> Join thousands of satisfied learners who have praised this course for its clear explanations, comprehensive content, and examples.

<strong>Recently updated curriculum:</strong> Benefit from the most up-to-date information and industry best practices in SQL programming.

<strong>In-demand skills:</strong> SQL programming is a highly sought-after skill in today's job market, opening up numerous career opportunities across industries.

<hr />

<h2><strong>Requirements:</strong></h2>
No prior programming experience is required. All you need is a computer with an internet connection and a willingness to learn.

<hr />

<h2><strong>Career Path:</strong></h2>
Upon completing the SQL Programming Masterclass, you'll have the knowledge and skills for various career paths, including:
<ul>
 	<li>Data Analyst - Average UK salary: £35,000 per year</li>
 	<li>Database Administrator - Average UK salary: £40,000 per year</li>
 	<li>Business Intelligence Analyst - Average UK salary: £45,000 per year</li>
 	<li>SQL Developer - Average UK salary: £40,000 per year</li>
 	<li>Data Engineer - Average UK salary: £55,000 per year</li>
 	<li>Software Developer - Average UK salary: £45,000 per year</li>
 	<li>Data Scientist - Average UK salary: £60,000 per year</li>
</ul>

<hr />

<h2><strong>Certification:</strong></h2>
Upon completing the Hygiene and Infection Control CPD Level 4 course, you will receive a <strong>CPD certificate.</strong> It demonstrates your commitment to maintaining the highest standards of hygiene and infection control.

<hr /> <h3>Course Curriculum</h3><div><p>17 sections • 117 lectures • 10:47:00 total length</p></div><div><div><div><div><div><div><div><p>•Introduction: 00:01:00</p></div><div><div><p>•Tools Used in This Course: 00:01:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Download PostgreSQL: 00:02:00</p></div><div><div><p>•Install PostgreSQL: 00:03:00</p></div><div><div><p>•Download SQLectron: 00:02:00</p></div><div><div><p>•Install SQLectron: 00:01:00</p></div><div><div><p>•Connect to PostgreSQL - Credentials: 00:01:00</p></div><div><div><p>•Connect to PostgreSQL Using SQLectron: 00:02:00</p></div><div><div><p>•Import Course Data Using SQLectron: 00:02:00</p></div><div><div><p>•FOR WINDOWS 32-BIT USERS: Download, Install, Configure &amp; Import Data: 00:08:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Check Imported Data: 00:06:00</p></div><div><div><p>•What is a Database?: 00:01:00</p></div><div><div><p>•SQL Data Types: 00:02:00</p></div><div><div><p>•Finally Some Fun! Extracting Data Based on Requirements: 00:01:00</p></div><div><div><p>•Filtering Data using WHERE Keyword: 00:08:00</p></div><div><div><p>•Filter Data by Range Using BETWEEN: 00:03:00</p></div><div><div><p>•Filter Data by Set of Values Using IN: 00:03:00</p></div><div><div><p>•Filter Data by Date: 00:05:00</p></div><div><div><p>•More Filtering by Date: 00:03:00</p></div><div><div><p>•Another Query Filtering by Date: 00:01:00</p></div><div><div><p>•Filter Data by Strings: 00:04:00</p></div><div><div><p>•More Filtering by Strings: 00:05:00</p></div><div><div><p>•More Filtering by Strings 2: 00:10:00</p></div><div><div><p>•More Filtering by Strings 3: 00:02:00</p></div><div><div><p>•How to Ignore Caps when Filtering by String: 00:04:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•AND Operator: 00:10:00</p></div><div><div><p>•OR Operator: 00:12:00</p></div><div><div><p>•NOT Operator: 00:09:00</p></div><div><div><p>•AND, OR &amp; NOT Operators: Which Has the Highest Priority?: 00:06:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Basic Math Operations: 00:06:00</p></div><div><div><p>•Modulo Operator: 00:04:00</p></div><div><div><p>•Calculate The Net Salary for Employees: 00:06:00</p></div><div><div><p>•Filter Data with Math Equations: 00:03:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Concatenate Strings with '||' Operator: 00:06:00</p></div><div><div><p>•Concatenate Strings with Numbers: 00:02:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Give Your Report Fields A Cool Name: 00:04:00</p></div><div><div><p>•A Report for Payroll: 00:07:00</p></div><div><div><p>•Order Records by Column: 00:06:00</p></div><div><div><p>•Order Records by Multiple Columns: 00:12:00</p></div><div><div><p>•How Alias Names Cannot Be Used with WHERE: 00:02:00</p></div><div><div><p>•LIMIT Record Count Fetched by Your Query: 00:08:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Fetch A Field's Unique Values Using DISTINCT: 00:03:00</p></div><div><div><p>•Using DISTINCT Keyword with Multiple Columns: 00:06:00</p></div><div><div><p>•What is a NULL Value Anyway?: 00:05:00</p></div><div><div><p>•Build More Sophisticated Queries with CASE Statements: 00:10:00</p></div><div><div><p>•Your Knowledge So Far Under A Great Test: 00:09:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Let Me Introduce You to Functions: 00:04:00</p></div><div><div><p>•SUM Function: 00:04:00</p></div><div><div><p>•AVG (Average) Function: 00:04:00</p></div><div><div><p>•COUNT Function: 00:07:00</p></div><div><div><p>•MIN &amp; MAX Functions: 00:04:00</p></div><div><div><p>•How To Count Your Field's Unique Values: 00:04:00</p></div><div><div><p>•GROUP BY Clause: Use Functions with Dimensions: 00:06:00</p></div><div><div><p>•GROUP BY More Than One Dimension: 00:05:00</p></div><div><div><p>•Now For Some Tough Workout: 00:09:00</p></div><div><div><p>•Filter By Aggregate Functions with HAVING Clause: 00:08:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Character Functions - UPPER, LOWER &amp; INITCAP: 00:08:00</p></div><div><div><p>•Character Functions - CONCAT &amp; LENGTH: 00:10:00</p></div><div><div><p>•Character Functions - LPAD &amp; RPAD: 00:13:00</p></div><div><div><p>•Character Functions - TRIM: 00:04:00</p></div><div><div><p>•Character Functions - REPLACE: 00:09:00</p></div><div><div><p>•Character Functions - SUBSTR: 00:10:00</p></div><div><div><p>•Number Functions - MOD &amp; ROUND: 00:11:00</p></div><div><div><p>•Number Functions - TRUNC: 00:07:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Selectception: A Select Query inside another Select Query!: 00:06:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Auto Data Conversion in SQL: 00:11:00</p></div><div><div><p>•Cast Date to Character: 00:10:00</p></div><div><div><p>•Cast Number to Character: 00:09:00</p></div><div><div><p>•Cast Timestamp to Character: 00:07:00</p></div><div><div><p>•Cast Character to Number: 00:08:00</p></div><div><div><p>•Cast Character to Date &amp; Timestamp: 00:09:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•UNION: 00:03:00</p></div><div><div><p>•UNION ALL: 00:02:00</p></div><div><div><p>•Important Note about Combining Queries: 00:02:00</p></div><div><div><p>•INTERSECT: 00:01:00</p></div><div><div><p>•EXCEPT: 00:01:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Employees &amp; Departments Tables Revised: 00:03:00</p></div><div><div><p>•Entity Relationship Diagram (ERD): 00:09:00</p></div><div><div><p>•Cartesian Join: 00:09:00</p></div><div><div><p>•Table Aliases with Joins: 00:07:00</p></div><div><div><p>•Why I Don't Recommend Cartesian Joins: 00:08:00</p></div><div><div><p>•Inner Join: 00:06:00</p></div><div><div><p>•In-Depth Look into Join Types in SQL: 00:03:00</p></div><div><div><p>•Outer Join - Right, Left &amp; Full: 00:08:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•INSERT a New Record to a Table: 00:09:00</p></div><div><div><p>•Insert Without Specifying Column Names: 00:09:00</p></div><div><div><p>•UPDATE a Record's Field Values: 00:07:00</p></div><div><div><p>•CAUTION! How an UPDATE Query Can Go Wrong: 00:04:00</p></div><div><div><p>•Update a Record Using Single-Row Functions: 00:04:00</p></div><div><div><p>•A Good Exercise: Extract Employee's Email Address: 00:02:00</p></div><div><div><p>•Solution: Extract Employee's Email Address: 00:13:00</p></div><div><div><p>•DELETE a Table's Record: 00:06:00</p></div><div><div><p>•Insert Records with Nested Select Queries: 00:06:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•SQL Data Types Revised: 00:13:00</p></div><div><div><p>•Bookstore Data Set: Let's Move It to Database: 00:04:00</p></div><div><div><p>•Create Your First Table!: 00:08:00</p></div><div><div><p>•Insert Data to Your New Table: 00:08:00</p></div><div><div><p>•Change Column Data Type: 00:07:00</p></div><div><div><p>•Rename Column: 00:04:00</p></div><div><div><p>•Add a New Column to Table: 00:04:00</p></div><div><div><p>•Constraints in SQL: 00:01:00</p></div><div><div><p>•Primary Keys: 00:14:00</p></div><div><div><p>•NOT NULL Constraint: 00:05:00</p></div><div><div><p>•UNIQUE Constraint: 00:04:00</p></div><div><div><p>•DEFAULT Constraint: 00:04:00</p></div><div><div><p>•Foreign Keys: 00:08:00</p></div><div><div><p>•Use Foreign Keys with Joins - Books &amp; Publishers: 00:06:00</p></div><div><div><p>•Foreign Keys - Properties: 00:06:00</p></div><div><div><p>•Drop Column: 00:01:00</p></div><div><div><p>•DROP Table: 00:01:00</p></div><div><div><p>•Create a New Table with Select Statement: 00:05:00</p></div><div><div><p>•A Trick to Create an Empty Table with Select Statement: 00:03:00</p></div><div><div><p>•Insert New Records Using Select Statement: 00:06:00</p></div><div><div><p>•Views: 00:03:00</p></div><div><div><p>•Schemas: 00:02:00</p></div><div><div><p>•Create &amp; Use Schemas: 00:04:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Resources - SQL Programming Masterclass: 00:00:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Computing Skills

Microsoft SQL Server

Microsoft SQL

Database Programming

Computer Programming

SQL Programming Masterclass

<h2><strong>Course Overview:</strong></h2>
<span>The demand for User Experience (UX) and User Interface (UI) designers is skyrocketing. Our Advanced Diploma in User Experience UI/UX Design is a comprehensive program that equips you with the knowledge and skills to craft seamless and user-centric designs that leave a lasting impact.</span>

<span>Through a series of thoughtfully designed modules, learners will not only gain an understanding of UX/UI but also the dynamics of the Web Industry, Graphic Design implications, and the intricate details of UX Design, followed by an extensive dive into UI Design and Optimization techniques. Ultimately, the course incorporates a holistic understanding of the Careers in UX/UI, empowering students to venture confidently into this promising field.</span>

<span>Enrol in this Advanced Diploma in User Experience UI/UX Design course today and start your journey to a successful career in UX or UI design!</span>

<hr />

<h2><strong>Key Features of the Course:</strong></h2>
<ul>
 	<li>CPD Certification</li>
 	<li>24/7 Learning Assistance</li>
 	<li>Interesting Learning Materials</li>
</ul>

<hr />

<h2><strong>Who is This Course For?</strong></h2>
This Advanced Diploma in User Experience UI/UX Design course is ideal for aspiring UX/UI designers, web developers, graphic designers, product managers, and professionals looking to enhance their design skills. Whether you are a beginner or have some experience in design, this course will help you develop a solid foundation and master the intricacies of UX/UI design.

<hr />

<h2><strong>What You Will Learn:</strong></h2>
In the first part of the Advanced Diploma in User Experience UI/UX Design course, you<strong> will dive into the fundamentals, including the difference between UX and UI, the roles and responsibilities of designers in a team, and an overview of the web development process. You will also explore the psychology of colour, working with fonts and icons, and the essential tools and techniques used in graphic design.</strong>

Moving forward, you will uncover the core principles of UX design, <strong>learn how to analyse user profiles, identify pain points, and create user personas. You will gain insights into customer journeys, sales funnels, and the principles of influence.</strong> Through hands-on projects, you will develop <strong>skills in creating storyboards, mood boards, and information architecture.</strong>

In the latter part of the course, you will <strong>focus on wireframing, prototyping, and testing, ensuring your designs are user-friendly and intuitive.</strong> You will learn about <strong>usability reports, the "Above the Fold" rule, and optimisation using analytics and heat maps.</strong> The course also provides <strong>valuable guidance on launching a UX/UI design career, including freelancing, personal branding, and building a professional website.</strong>

<hr />

<h2><strong>Why Enrol in This Course:</strong></h2>
Join thousands of satisfied <strong>learners who highly rated this Advanced Diploma in User Experience UI/UX Design course</strong> for its comprehensive curriculum and effective approach. Benefit from <strong>up-to-date industry insights and the latest design trends,</strong> ensuring you stay ahead of the curve. UX/UI design is one of the<strong> fastest-growing fields, offering abundant job opportunities and career growth potential.</strong> Develop your<strong> design thinking and problem-solving skills,</strong> unleashing your creative potential to craft extraordinary user experiences.

<hr />

<h2><strong>Requirements:</strong></h2>
Enrolling in this Advanced Diploma in User Experience UI/UX Design course requires a basic understanding of design concepts and access to a computer with an internet connection. No prior coding or design experience is required.

<hr />

<h2><strong>Career Path:</strong></h2>
Upon completing this Advanced Diploma in User Experience UI/UX Design course, you will be well-prepared for a range of exciting career opportunities, including:
<ul>
 	<li>UX/UI Designer (£35,000 - £55,000 per annum)</li>
 	<li>Web Developer (£30,000 - £45,000 per annum)</li>
 	<li>Graphic Designer (£25,000 - £40,000 per annum)</li>
 	<li>Product Manager (£40,000 - £70,000 per annum)</li>
 	<li>UX Researcher (£35,000 - £50,000 per annum)</li>
 	<li>Interaction Designer (£35,000 - £60,000 per annum)</li>
 	<li>User Experience Architect (£45,000 - £75,000 per annum)</li>
</ul>

<hr />

<h2><strong>Certification:</strong></h2>
Upon completing the Advanced Diploma in User Experience UI/UX Design course, you <strong>will receive a CPD certificate,</strong> widely recognised as a mark of excellence in the professional development of individuals.

Enrol today and join the ranks of successful designers who have harnessed the power of user-centric design to create remarkable digital experiences.

<hr /> <h3>Course Curriculum</h3><div><p>9 sections • 112 lectures • 12:52:00 total length</p></div><div><div><div><div><div><div><div><p>•Learn UX/UI Course Overview: 00:05:00</p></div><div><div><p>•Section Overview: 00:04:00</p></div><div><div><p>•UX vs UI: 00:04:00</p></div><div><div><p>•UX/UI Designer Marketplace: 00:05:00</p></div><div><div><p>•Overview of UX Roles: 00:06:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Web Industry Section Overview: 00:03:00</p></div><div><div><p>•The Phases of Web Development: 00:13:00</p></div><div><div><p>•Designer Responsibilities (working in a team): 00:09:00</p></div><div><div><p>•Roles &amp; Descriptions (working in a team): 00:05:00</p></div><div><div><p>•Agile Approach To Project Management: 00:12:00</p></div><div><div><p>•Scrum - Flexible Framework: 00:06:00</p></div><div><div><p>•Project Management Apps: 00:13:00</p></div><div><div><p>•XD Lesson - Introduction: 00:13:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Graphic Design Section Overview: 00:02:00</p></div><div><div><p>•The Psychology of Color: 00:13:00</p></div><div><div><p>•Color Wheel &amp; Color Schemes: 00:06:00</p></div><div><div><p>•Working with Fonts: 00:10:00</p></div><div><div><p>•Working With Icons: 00:04:00</p></div><div><div><p>•XD Lesson - Tools, Object Manipulation and Components: 00:13:00</p></div><div><div><p>•XD Lesson - Font Styles and Artboard Settings: 00:07:00</p></div><div><div><p>•Graphic Design Software Tools: 00:03:00</p></div><div><div><p>•Adobe XD lesson 4 - Icons &amp; Vector Graphics: 00:14:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•UX Design Section Overview: 00:04:00</p></div><div><div><p>•What is User Experience Design? (UX): 00:09:00</p></div><div><div><p>•UX Design Process: 00:03:00</p></div><div><div><p>•The UX Analysis Process: 00:08:00</p></div><div><div><p>•Working with User Profiles: 00:03:00</p></div><div><div><p>•Understanding User Pain Points: 00:03:00</p></div><div><div><p>•XD Lesson 5 Class Project: Ð¡ompetitive Analysis: 00:10:00</p></div><div><div><p>•Developing a Persona Part 1: 00:05:00</p></div><div><div><p>•Developing a Persona Part 2: 00:05:00</p></div><div><div><p>•Customer Journey: 00:04:00</p></div><div><div><p>•Customer Journey vs Sales Funnel: 00:04:00</p></div><div><div><p>•3 Phases of a Sales Funnel: 00:07:00</p></div><div><div><p>•4 Stages of a Sales Funnel: 00:06:00</p></div><div><div><p>•Macro/Micro Conversions: 00:05:00</p></div><div><div><p>•Stages of Market Sophistication: 00:06:00</p></div><div><div><p>•Lead Generation Funnel: 00:06:00</p></div><div><div><p>•Digital Product Sales Funnel: 00:05:00</p></div><div><div><p>•7 Principles of Influence: 00:12:00</p></div><div><div><p>•Age Based Influence Triggers: 00:06:00</p></div><div><div><p>•Gender Influence Triggers: 00:06:00</p></div><div><div><p>•Interest Based Marketing: 00:04:00</p></div><div><div><p>•Understanding User Flow: 00:08:00</p></div><div><div><p>•XD Lesson 6 Class Project: Userflow - Your first UX deliverable: 00:07:00</p></div><div><div><p>•Working with Story Boards: 00:05:00</p></div><div><div><p>•XD Lesson 7 Class Project: Crafting a Story board: 00:09:00</p></div><div><div><p>•Working with Moodboards: 00:04:00</p></div><div><div><p>•XD Lesson 8 Class Project: Creating Moodboard: 00:11:00</p></div><div><div><p>•Sitemap &amp; Information Architecture: 00:07:00</p></div><div><div><p>•XD Lesson - Class Project: App Architecture: 00:09:00</p></div><div><div><p>•Low and Hi Fidelity Wireframes: 00:03:00</p></div><div><div><p>•XD Lesson - Class Project: Login Screen Wireframe Using Material Design: 00:08:00</p></div><div><div><p>•Working with Prototypes: 00:04:00</p></div><div><div><p>•XD Lesson - Class Project: Home Screen Wireframe and Linking: 00:07:00</p></div><div><div><p>•XD Lesson - Class Project: Adding Interaction to Wireframes: 00:10:00</p></div><div><div><p>•Testing and Evaluating: 00:11:00</p></div><div><div><p>•UX Deliverables: 00:03:00</p></div><div><div><p>•UX Design Conclusion: 00:01:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•UI Design Section Overview: 00:03:00</p></div><div><div><p>•UI Design Overview: 00:03:00</p></div><div><div><p>•Types of Interfaces: 00:10:00</p></div><div><div><p>•Landing Pages Overview: 00:10:00</p></div><div><div><p>•XD Lesson - Using Grids in XD: 00:08:00</p></div><div><div><p>•XD Lesson - Single Card design: 00:13:00</p></div><div><div><p>•UI Controls: 00:07:00</p></div><div><div><p>•UI Components: 00:12:00</p></div><div><div><p>•Navigational Components: 00:12:00</p></div><div><div><p>•Header Design Overview: 00:07:00</p></div><div><div><p>•XD Lesson - Mobile &amp; Desktop: Header Design: 00:10:00</p></div><div><div><p>•XD Lesson - Mobile &amp; Desktop: Dropdown Design: 00:06:00</p></div><div><div><p>•Common Layouts Overview: 00:08:00</p></div><div><div><p>•XD Lesson - Common Layouts: 00:07:00</p></div><div><div><p>•Mobile &amp; Desktop Footer Design Overview: 00:07:00</p></div><div><div><p>•XD Lesson - Mobile &amp; Desktop: Footer Design: 00:06:00</p></div><div><div><p>•Mobile &amp; Desktop Button Design Overview: 00:05:00</p></div><div><div><p>•XD Lesson - Mobile &amp; Desktop: Button Design: 00:10:00</p></div><div><div><p>•XD Lesson - Mobile &amp; Desktop: Input Design: 00:07:00</p></div><div><div><p>•Mobile &amp; Desktop Filter Search Bar Design Overview: 00:06:00</p></div><div><div><p>•Adobe XD Lesson - Mobile &amp; Desktop: Filter Design: 00:07:00</p></div><div><div><p>•Adobe XD Lesson - Mobile &amp; Desktop: Search Design: 00:03:00</p></div><div><div><p>•UI Kit Overview: 00:05:00</p></div><div><div><p>•Adobe XD Lesson - Desktop and Mobile: UI Kit: 00:06:00</p></div><div><div><p>•Microinteractions Overview: 00:05:00</p></div><div><div><p>•Adobe XD lesson - Microinteractions: 00:07:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Optimization Section Overview: 00:02:00</p></div><div><div><p>•Feedback Review &amp; Getting Referrals: 00:04:00</p></div><div><div><p>•'Above the Fold' Rule: 00:04:00</p></div><div><div><p>•Adobe XD lesson - Designing a Powerful Above the Fold: 00:08:00</p></div><div><div><p>•Using Analytics For Optimization: 00:05:00</p></div><div><div><p>•Heat Maps &amp; Element Placements: 00:04:00</p></div><div><div><p>•Crafting A Usability Report Overview: 00:08:00</p></div><div><div><p>•Adobe XD lesson - Crafting Reports in XD: 00:20:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Careers in UX/UI Section Overview: 00:06:00</p></div><div><div><p>•Your Daily Productivity Hub: 00:14:00</p></div><div><div><p>•How To Start Freelancing: 00:08:00</p></div><div><div><p>•Client Consulting: 00:04:00</p></div><div><div><p>•Building a Brand: 00:10:00</p></div><div><div><p>•Personal Branding: 00:06:00</p></div><div><div><p>•The Importance of Having a Website: 00:08:00</p></div><div><div><p>•Creating a Logo: 00:05:00</p></div><div><div><p>•Step by Step Website Setup: 00:17:00</p></div><div><div><p>•UI Templates: 00:06:00</p></div><div><div><p>•Logo Templates: 00:04:00</p></div><div><div><p>•Creating a Business Email: 00:06:00</p></div><div><div><p>•Networking Do's and Don'ts: 00:04:00</p></div><div><div><p>•Top Freelance Websites: 00:10:00</p></div><div><div><p>•UX/UI Project Scope Questions: 00:10:00</p></div><div><div><p>•Laser Focus &amp; Productivity Tools: 00:06:00</p></div><div><div><p>•The Places to Find UX Jobs: 00:05:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Resources - Advanced Diploma in User Experience UI/UX Design: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Assignment - Advanced Diploma in User Experience UI/UX Design: 00:00:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Design & Technology Courses (DT)

Service Design Courses (SDC)

Creative Design

Design Skills

Visual Design

UI / UX Design

Advanced Diploma in User Experience UI/UX Design

<p dir="ltr" id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(15, 15, 15); box-sizing: border-box;" fr-original-style="color:#0f0f0f;">Explore endless possibilities and achieve tangible results with our wide range of online courses, prepared to suit every interest and skill level. Each course is thoughtfully designed for flexibility and useful application, ensuring you can learn and grow at your own pace from anywhere and transform your talents to accomplish your goals.&nbsp;</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(15, 15, 15); box-sizing: border-box;" fr-original-style="color:#0f0f0f;">Whether you&#39;re advancing your career, pursuing a passion, or seeking new opportunities, our courses will assist you in reaching your goals. Join us today and take the next step in your personal and professional journey with confidence and convenience. Start shaping your future now.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Benefits you&#39;ll get choosing Apex Learning for this Complete Leadership and Management Diploma - Level 4:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">One payment but lifetime access to 11 CPD courses</li><li fr-original-style="" style="box-sizing: border-box;">Certificates and student ID for the title course included in a one-time fee</li><li fr-original-style="" style="box-sizing: border-box;">Full tutor support available from Monday to Friday</li><li fr-original-style="" style="box-sizing: border-box;">Free up your time - don&#39;t waste time and money travelling for classes</li><li fr-original-style="" style="box-sizing: border-box;">Accessible, informative modules taught by expert instructors</li><li fr-original-style="" style="box-sizing: border-box;">Learn at your ease - anytime, from anywhere</li><li fr-original-style="" style="box-sizing: border-box;">Study the course from your computer, tablet or mobile device</li><li fr-original-style="" style="box-sizing: border-box;">CPD accredited course - improve the chance of gaining professional skills</li><li fr-original-style="" style="box-sizing: border-box;">Gain valuable knowledge without leaving your home</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What other courses are included?</strong></p><ol fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Level 2 Microsoft Office Essentials</li><li fr-original-style="" style="box-sizing: border-box;">Microsoft Teams</li><li fr-original-style="" style="box-sizing: border-box;">Leadership &amp; Management Diploma</li><li fr-original-style="" style="box-sizing: border-box;">Working from Home Essentials</li><li fr-original-style="" style="box-sizing: border-box;">Mental Health and Working from Home</li><li fr-original-style="" style="box-sizing: border-box;">Online Meeting Management</li><li fr-original-style="" style="box-sizing: border-box;">Effective Communication Skills</li><li fr-original-style="" style="box-sizing: border-box;">Time Management</li><li fr-original-style="" style="box-sizing: border-box;">Report Writing</li><li fr-original-style="" style="box-sizing: border-box;">Emotional Intelligence and Human Behaviour</li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Curriculum</span></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Complete Leadership and Management Diploma - Level 4</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 01: Understanding Management and Leadership<br fr-original-style="" style="box-sizing: border-box;">Module 02: Leadership Theories<br fr-original-style="" style="box-sizing: border-box;">Module 03: Improving Management and Leadership Performance<br fr-original-style="" style="box-sizing: border-box;">Module 04: High-Performance Teams<br fr-original-style="" style="box-sizing: border-box;">Module 05: Motivating Employees<br fr-original-style="" style="box-sizing: border-box;">Module 06: Organisational Skills<br fr-original-style="" style="box-sizing: border-box;">Module 07: Talent Management<br fr-original-style="" style="box-sizing: border-box;">Module 08: Succession Planning<br fr-original-style="" style="box-sizing: border-box;">Module 09: Business Process Management<br fr-original-style="" style="box-sizing: border-box;">Module 10: Communication Skills<br fr-original-style="" style="box-sizing: border-box;">Module 11: Negotiation Techniques<br fr-original-style="" style="box-sizing: border-box;">Module 12: Managing Meetings and Giving Feedback<br fr-original-style="" style="box-sizing: border-box;">Module 13: Managing Change<br fr-original-style="" style="box-sizing: border-box;">Module 14: Time Management<br fr-original-style="" style="box-sizing: border-box;">Module 15: Stress Management<br fr-original-style="" style="box-sizing: border-box;">Module 16: Emotional Intelligence in Leadership<br fr-original-style="" style="box-sizing: border-box;">Module 17: Managing Conflict<br fr-original-style="" style="box-sizing: border-box;">Module 18: Dealing with Office Politics<br fr-original-style="" style="box-sizing: border-box;">Module 19: Risk Management<br fr-original-style="" style="box-sizing: border-box;">Module 20: Corporate Responsibility and Ethics</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How will I get my Certificate?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">After successfully completing the course, you can order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PDF Certificate: Free (Previously, it was &pound;10 * 11 = &pound;110)</strong></li></ul><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Hard Copy Certificate: Free (For The Title Course)</strong></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Please Note: The delivery charge inside the U.K. is &pound;3.99, and international students have to pay &pound;9.99.</b></p><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">CPD</div>
    </h2><div id="cpd" fr-original-style="" style="box-sizing: border-box;">
                            <div fr-original-style="" style="box-sizing: border-box;">
                                <div fr-original-style="" style="box-sizing: border-box;">
                                    <div fr-original-style="" style="box-sizing: border-box;">
                                        10 CPD hours/points
                                    </div>
                                        <div fr-original-style="" style="box-sizing: border-box;">
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
    </h2><div id="career_path" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Having this expertise will increase the value of your CV and open you up to multiple job sectors.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Certificates</div>
    </h2><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">
                                    <h4 fr-original-style="" style="box-sizing: border-box;">Certificate of completion</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Digital certificate -
            Included
        </p><h4 id="isPasted" fr-original-style="" style="box-sizing: border-box;">Certificate of completion</h4> <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Hard Copy certificate - Included</p>

                        </div>

Leadership Development

Professional Development

Continuous Professional Development (CPD)

Boost Your Career with Apex Learning and Get Noticed By Recruiters! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now!

Complete Leadership and Management Diploma - Level 4

Woking

<p style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(119, 119, 119);">In this unique course with tutor Sarah Reece you will learn how to cut two shapes of stones:</p><ul style="color: rgb(119, 119, 119); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);"><li fr-original-style="" style="box-sizing: border-box;">The first will be a free form shape with a flat edges as shown in the images.</li><li fr-original-style="" style="box-sizing: border-box;">The second the focus will be how to create a traditional cabochon. This stone will be have a flat base with a rounded top. This will be cut from rough stone which you can each select from Sarahs beautiful collection. You can decide the shape and size and which part of the stone you wish to use.</li></ul><p style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);">The class size is limited to just 1 student.</p><p style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);">So you do not breathe in harmful rock dust during the process, you will be cutting the stone while it is in water. With this in mind, please wear older clothes, and waterproof shoes &ndash; wellies are advised as it is not a clean or dry activity. Water sprays from the rotating wheels as you are working. We will provide you with a waterproof apron.</p><p style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);">This course is an excellent introduction to stone cutting. It allows you to step into the world of Lapidary where you can cut and create any shaped stone you desire, you won&rsquo;t be beholden to the shop bought stone. This means your projects and settings can become completely unique as per your designs.</p><p style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);">You will be working with a Cab King 6&Prime; and the Diamond Pacific Pixie Cabbing Machine.</p><p style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);">We have factored in a 30 minute break for lunch during our Saturday sessions.</p><p style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);">Full info below&hellip;</p><p style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(119, 119, 119);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">When:</strong>&nbsp;Sarah is available at weekends and during the week. If you decide to book a stone cutting course, there is flexibility for your booking. We will contact you to find a suitable session.</p><p style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Length:&nbsp;</strong>The session will last 4 hours</p><p style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Where:&nbsp;</strong></p><p style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">THIS WORKSHOP COURSE IS BASED IN FARNHAM NOT OUR WOKING WORKSHOP</strong></p><p style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Weydon Farm House</strong></p><p style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Weydon Farm Lane</strong></p><p style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">GU9 8QJ</strong></p><p style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);">There is parking on site.</p><p style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Tutor:</strong></p><p style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);">Sarah Reece</p><p style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What does the session involve?</strong></p><p style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);">In this unique course with tutor Sarah Reece you will learn how to cut two shapes of stones:</p><ul style="color: rgb(119, 119, 119); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);"><li fr-original-style="" style="box-sizing: border-box;">The first will be a free form shape with flat edges (as shown in the images).</li><li fr-original-style="" style="box-sizing: border-box;">The second the focus will be how to create a traditional cabochon. This stone will have a flat base with a rounded top. This will be cut from rough stone which you can select from Sarah&rsquo;s beautiful collection. You can decide the shape and size and which part of the stone you wish to use.</li></ul><p style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);">You will be cutting the stone while it is in water so you do not inhale harmful dusts. With this in mind, please wear older clothes, and waterproof shoes &ndash; wellies are advised as it is not a clean or dry activity. Water sprays from the rotating wheels as you are working. We will provide you with a waterproof apron.</p><p style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);">This course is an excellent introduction to stone cutting. It allows you to step into the world of Lapidary where you can cut and create any shaped stone you desire, you won&rsquo;t be beholden to the shop bought stone. This means your projects and settings can become completely unique as per your designs.</p><p style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);">You will be working with a Cab King 6&Prime; and the Diamond Pacific Pixie Cabbing Machine.</p><p style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);">The class size is limited to just 1 student.</p><p style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);"><a href="https://www.instagram.com/reel/CXVUTE0IICD/?utm_source=ig_web_copy_link" target="_blank" rel="noopener" style="color: var(--fs-experimental-link-color); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: var(--fs-experimental-link-color);">This Instagram post gives you a preview of what to expect from your session</a></p><p style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Experience required:</strong></p><p style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);">None, all abilities are welcomed. We support you throughout the session and provide demonstrations to show you the techniques and steps needed to create your project. With one to one sessions, you will gain a large amount of support in this intensive introduction to stone cutting</p><p style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Class size:</strong></p><p style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);">1</p><p style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What is included?</strong></p><ul style="color: rgb(119, 119, 119); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);"><li fr-original-style="" style="box-sizing: border-box;">All tools and consumables are supplied</li><li fr-original-style="" style="box-sizing: border-box;">The stones you will carve are NOT INCLUDED in the price of the course &ndash; This is something you can choose on the day so you can select something you would like to work with. Sarah has priced up different varies in generous sizes ranging from &pound;3-&pound;20.</li><li fr-original-style="" style="box-sizing: border-box;">If you would rather not buy stone to work with, no problem, Sarah has plenty of beautiful flint that you can use instead.</li></ul><p style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What to bring:</strong></p><p style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);">For safety reasons, during each class, you are required to wear appropriate footwear, we request that no open toed shoes are worn within the workshop. Wellies or older waterproof shoes advised.</p><p style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);">Long hair should also be tied back when working with the equipment. You may also wish to bring a notebook. There are always many tips and tricks given verbally by the tutor, which some might like to keep note of.</p><p style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);">Also pack your own snacks and drinks for the session if required.</p>

Workshop 925

Lapidary

Stone Work

Gem Cutting

Stone Carving

Stone Crafts

One to One Stone Cutting Workshop: Cabochons and Rough Form Stones (Farnham Workshop) Weekends or Weekdays – Flexible Booking (4 hour session)

General admission

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Managing Difficult Employees</span></strong></p>

<p style="font-size: 16px; color: rgb(255, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color:#FF0000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">STOP Press: New Website promotion: RRP &pound;69, Offer price just &pound;12.99!</strong>
<br fr-original-style="" style="box-sizing: border-box;">(Limited period only.)</p>

<p style="font-size: 16px; color: var(--text); box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">As with all ZandaX courses, you can return to re-run, review and revise as often as you like!</em></strong><em fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">(12 month unlimited single user license)</em></p>

<p style="font-size: 18px; color: var(--text); box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Objectives:</strong></p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">After taking this course, you&#39;ll be able to:</p>
<li fr-original-style="" style="box-sizing: border-box;"> Identify difficult employee types
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Use strategies to manage DEFLECTORS
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Use strategies to manage NON-TEAM PLAYERS
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Use strategies to manage NEGATIVE PERSONALITIES
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Use strategies to manage TROUBLE MAKERS
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Apply these strategies to problems you may have at the moment

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Here&#39;s a great new course that every line manager will value!</span></strong></p>

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">That&#39;s because although most employees are absolutely fine, and some are great, there&#39;s often a small contingent who cause more trouble than the rest combined!
<br fr-original-style="" style="box-sizing: border-box;">These people can present real problems because while their actions are often minor -- or "under the radar" -- their effect is negative, long term -- and destabilizing.</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">This course has been created to solve this problem!</em></strong></p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It&#39;s written by people with many years of experience in handling these situations, and every one of our many scenarios has solutions that have been used -- with success -- in real life.</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It&#39;s also deliberately structured so that you can use it to address the difficult people you need to deal with right now.</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">And of course, you can use its lessons as a permanent guide to managing difficult people for many years to come!</p>
<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Learn How to Deal With Difficult Employees</span></strong></p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course has been designed to help anyone who manages staff to deal with the difficult employees that make life more difficult than necessary, and to do so in a positive and productive way.</p>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">First we show you the most common types of <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Deflectors </strong>- that&#39;s people who don&#39;t share your ideas of team effort, and whose lack of dedication can only sap the strength of your team.</li>
<li fr-original-style="" style="box-sizing: border-box;">Then we move on to <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Non-Team Players</strong>. These people may contribute, but they also have their own personal agendas.</li>
<li fr-original-style="" style="box-sizing: border-box;">Next, it&#39;s <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Negative Personalities</strong>: how to prevent the different types of these people from dragging down your team&#39;s morale.</li>
<li fr-original-style="" style="box-sizing: border-box;">Finally, it&#39;s <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Trouble Makers</strong>. Here, we don&#39;t mean the types of outright rebels who can be dealt with through a disciplinary process, but the more insidious type, who work away from your gaze and sow discontent and disorder. They can often be beaten quite easily!</li>
</ul>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You should find many ideas in this course to help you, now and in the future, to take situations that often feel frustrating and turn them into positive outcomes.</p>

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

<p style="font-size: 18px; color: var(--text); box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Target Audience:</strong></p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
If you manage a team, you will encounter difficult employees along the way, some of whom can leave you lost for ideas. So if you want to solve a current problem, or gear up to be able to deal with problem people in the future, then this course is for you!
</p>

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

<p style="font-size: 18px; color: var(--text); box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Pre-Course Requirements</strong></p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
There are no prior requirements, and even if you don&#39;t manage a team, you may enjoy seeing how difficult employees affect a team -- and how to deal with them.
</p>

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

<p style="font-size: 18px; color: var(--text); box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Career Path:</strong></p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Just think:</strong> how will your management career benefit if you are not distracted by the kind of staff members who just seem to make things so much more difficult than they should be?</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn how to identify - and deal with - these people, in a simple, structured way that will solve a lot of your problems, now and well into the future!</p>

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

<p style="font-size: 18px; color: var(--text); box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Outline:</strong></p>

</li>
<li fr-original-style="" style="box-sizing: border-box;"> Module Introduction &amp; Workbook Download
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Why Are People Difficult?
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Managing DEFLECTORS
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Managing NON-TEAM PLAYERS
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Managing NEGATIVE PERSONALITIES
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Managing TROUBLE MAKERS
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Solving Your Problems
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Key Takeaways
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Module Test
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Course Wrap Up

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">[NOTE: An interactive workbook is provided to support your learning]</p>
</li>

ZandaX

Sales Manager

Team Leading

Team Leader

Sales Management

Team Management

Learn positive ways to manage the difficult members in your team. 
Includes how to manage deflectors, non-team players, negative personalities, trouble makers and more

Managing Difficult Employees

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Setting Goals and Using Objectives &amp; Key Results (OKRs)</span></strong></p>

<p style="font-size: 16px; color: rgb(255, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color:#FF0000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">STOP Press: New Website promotion: RRP &pound;69, Offer price just &pound;12.99!</strong><br fr-original-style="" style="box-sizing: border-box;">
(Limited period only.)</p>

<p style="font-size: 16px; color: var(--text); box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">As with all ZandaX courses, you can return to re-run, review and revise as often as you like!</em></strong><em fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">(12 month unlimited single user license)</em></p><p style="font-size: 18px; color: var(--text); box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Objectives:</strong></p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">After taking this course, you&#39;ll be able to:</p>
<li fr-original-style="" style="box-sizing: border-box;"> Understand the importance of setting goals
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Define what you want to accomplish
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Use the Three Ps of setting goals
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Make your goals SMART (and more effective!)
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Turn potential into results with Stretch Goals
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Use Objectives &amp; Key Results (OKRs) for sustainable success

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Learn to set and manage goals the professional way<br fr-original-style="" style="box-sizing: border-box;"></span></strong></p>

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">As anyone with experience will tell you, setting goals involves more than drawing up a list of targets -- however carefully those targets are calculated.</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This great, fully interactive course gives you the background to the need for goal setting, and how to do it productively.</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">And it&#39;s presented in a way that&#39;s really easy to understand, too!</em></strong></p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Whether you apply what we say to important personal goals, or those you set for people you manage, you&#39;ll find that the techniques we show you here take you from first principles to professional management. &nbsp;And achieving results won&#39;t just be easier, but more controlled -- and enjoyable -- too!</p>
<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">All you need to understand about goals</span></strong></p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We want you to understand the WHY, as well as the HOW, so this course comes in six parts.</p>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Firstly, we show you <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">how important goals are</strong>, and then why it&#39;s important to avoid starting any task without preparation.</li>
<li fr-original-style="" style="box-sizing: border-box;">Next, we show how it&#39;s important to <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">define what you want</strong>, and how you&#39;re going to get there.</li>
<li fr-original-style="" style="box-sizing: border-box;">We show you how using the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Three Ps</strong> will set them up in the right way.</li>
<li fr-original-style="" style="box-sizing: border-box;">And no course on goals would be complete without explaining how <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">setting SMART Goals </strong>will provide the motivational foundation for success.</li>
<li fr-original-style="" style="box-sizing: border-box;">We then take things further by covering <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Stretch Goals</strong> -- which enable you to get even more performance when you see potential for it.</li>
<li fr-original-style="" style="box-sizing: border-box;">And the final module is devoted to <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Objectives and Key Results </strong>(or OKRs) which is the best way to set and manage goals in an inclusive team environment.</li>
</ul>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you want to learn how to get results in a planned, structured and effective way, this course has all you need!</p>

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

<p style="font-size: 18px; color: var(--text); box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Target Audience:</strong></p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
In taking you from the very basics, through simple techniques, right up to the highest level of goal setting, this course will be useful to anyone who wants to see how to lay the foundation for solid, sustainable success -- and develop skills you can use in your personal life, too!
</p>

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

<p style="font-size: 18px; color: var(--text); box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Pre-Course Requirements</strong></p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
There are no pre-course requirements: this course can be understood and used regardless of your experience or level of seniority.
</p>

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

<p style="font-size: 18px; color: var(--text); box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Career Path:</strong></p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Just think:</strong> how will your career benefit if you are able to set goals in different ways, and to manage performance in line with those goals?</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn how to do it properly, and positively in a simple, structured way that will set you up for productive and sustainable success.</p>

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

<p style="font-size: 18px; color: var(--text); box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Outline:</strong></p>

</li>
<li fr-original-style="" style="box-sizing: border-box;"> Module Introduction &amp; Workbook Download
</li>
<li fr-original-style="" style="box-sizing: border-box;"> The Importance of Setting Goals
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Knowing What You Want to Accomplish
</li>
<li fr-original-style="" style="box-sizing: border-box;"> The Three Ps of Goals
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Setting Up for Success With SMART Goals
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Getting More With Stretch Goals
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Using Objectives &amp; Key Results (OKRs)
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Key Takeaways
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Module Test
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Course Wrap Up

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">[NOTE: An interactive workbook is provided to support your learning]</p>
</li>

Learn how to set goals that get results
Includes the Importance of Goals, the 3 Ps of Goals, SMART Goals, Stretch Goals, Objectives & Key Results (OKRs)

Setting Goals and Using Objectives & Key Results (OKRs)

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Time Management for Managers</span></strong></p>

<p style="font-size: 16px; color: rgb(255, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color:#FF0000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">STOP Press: New Website promotion: RRP &pound;69, Offer price just &pound;12.99!</strong><br fr-original-style="" style="box-sizing: border-box;">
(Limited period only.)</p>

<p style="font-size: 16px; color: var(--text); box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">As with all ZandaX courses, you can return to re-run, review and revise as often as you like!</em></strong><em fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">(12 month unlimited single user license)</em></p><p style="font-size: 18px; color: var(--text); box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Objectives:</strong></p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">After taking this course, you&#39;ll be able to:</p>

<li fr-original-style="" style="box-sizing: border-box;"> Use the Prioritization Grid
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Apply the Four Ds to priorities and speed up decision making
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Identify, and deal with, Management Time Robbers
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Implement four simple ideas to improve your effectiveness
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Reduce your workload by delegating effectively

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Time management techniques that will transform your life</span></strong></p>

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We all want to do more with our time. If only we had more of it!
<br fr-original-style="" style="box-sizing: border-box;">But it&#39;s fixed, and rolls on -- as we fall behind with what we need to do.</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">You can&#39;t buy it</strong>, because it&#39;s fixed at 24 hours a day.
<br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">You can&#39;t stop it</strong>, because it can&#39;t be put on hold so you can take a bit longer.
<br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">You can&#39;t delay it</strong>, because time can&#39;t be frozen and used later.</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">So time itself can&#39;t be managed: we need to manage ourselves, and learn to use our time better.
<br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Much better.</em></strong></p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will show you simple, yet proven and effective techniques that will make sure you get more out of every day.</p>
<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Learn How to Start Controlling Your Time

</span></strong>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">As a manager, your day-to-day routine can be disrupted in a number of ways -- often unpredictably, and with a need to act quickly.
<br fr-original-style="" style="box-sizing: border-box;"> So it&#39;s essential for you to be effective in how you manange your time.</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our Time Management for Managers course is designed to give managers a quick, effective insight into how to manage their time a whole lot better.</p>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">It includes generic tools that apply to anyone, like the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Prioritization Grid</strong>, the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Four Ds</strong> and includes <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">tips and techniques</strong> that will help you to make those all-important efficiencies in the way you work.</li>
<li fr-original-style="" style="box-sizing: border-box;">And we deal with the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Time Robbers</strong> you face: some are those you share with everyone, but others are unique to management. We describe them, and show you ways to overcome them.</li>
<li fr-original-style="" style="box-sizing: border-box;">The course also looks at <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">delegation </strong>-- which isn&#39;t just a great way to save time, but an essential core management skill.</li>
</ul>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">And with all this covered, you&#39;ll be ready to take your time management -- and your management effectiveness -- to a new level!</p>

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

<p style="font-size: 18px; color: var(--text); box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Target Audience:</strong></p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
Although problems with time management are universal, this course has been developed to address the subject from a management perspective. So you will of course learn how to deal with the problems that affect us all, but also see how to address further issues that a management role brings with it.
</p>

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

<p style="font-size: 18px; color: var(--text); box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Pre-Course Requirements</strong></p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
There are no requirements for prior experience or qualifications: just a desire to get more done, simply and effectively.
</p>

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

<p style="font-size: 18px; color: var(--text); box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Career Path:</strong></p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Just think:</strong> how will your career benefit if you have a set of personalized rules that stop you (and your team) wasting time and enable you to get the most out of every day?</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn how to get the best results from what you do in a simple, structured way that will set you up for productive long term success.</p>

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

<p style="font-size: 18px; color: var(--text); box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Outline:</strong></p>

</li>
<li fr-original-style="" style="box-sizing: border-box;"> Module Introduction &amp; Workbook Download
</li>
<li fr-original-style="" style="box-sizing: border-box;"> How to Prioritize: The Prioritization Grid
</li>
<li fr-original-style="" style="box-sizing: border-box;"> The Four D&#39;s: Do Dump, Delay and Delegate
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Management Time Robbers
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Four Great Tips for Getting Organized
</li>
<li fr-original-style="" style="box-sizing: border-box;"> How to Delegate Effectively
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Key Takeaways
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Module Test
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Course Wrap Up

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">[NOTE: An interactive workbook is provided to support your learning]</p>
</li>

Time Management

Learn to manage your time as well as your staff!
Includes the Prioritization Grid, the Four Ds, Management Time Robbers, Four Great Tips, Effective Delegation

Time Management for Managers

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">This live virtual <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">Agility in HR (ICP-AHR) Training &amp; Certification Program</span></strong> enables the participants to learn:</span></p><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">How to <u fr-original-style="" style="box-sizing: border-box;">adopt and apply agile principles, values, and methodologies within the HR department</u> itself &ndash; <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;<span style="color: rgb(147, 101, 184); box-sizing: border-box;" fr-original-style="color: rgb(147, 101, 184);">Agile for HR</span>.&rdquo;</em></strong> &ndash; and</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">The <u fr-original-style="" style="box-sizing: border-box;">role of HR in facilitating and supporting the adoption of Agile practices and principles across the organization</u> &ndash; <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;<span style="color: rgb(147, 101, 184); box-sizing: border-box;" fr-original-style="color: rgb(147, 101, 184);">HR for Agile</span>.&rdquo;</em></strong></li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">During this&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">live-immersive interactive workshop</span></strong>, participants will learn&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">essential concepts</strong>&nbsp;related to&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;Agile for HR&rdquo;</em></strong>&nbsp;through&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">practical, easy-to-follow, hands-on exercises</span></strong>. By actively participating, attendees will develop a comprehensive understanding of:</span></p><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile HR processes:</strong>&nbsp;adopting iterative and incremental approaches to HR processes like performance management, recruitment, and onboarding.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile HR project management:</strong>&nbsp;This involves using Agile project management frameworks (e.g., Scrum or Kanban) to manage HR initiatives.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cross-functional collaboration:</strong>&nbsp;Promoting collaboration between HR and other departments using Agile principles, such as self-organizing teams and regular feedback loops.</li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Throughout the course, participants will&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">acquire knowledge</strong>&nbsp;on&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;HR for Agile&rdquo;</em></strong>&nbsp;and&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">gain the ability to facilitate and support agile transformation within their organization</span></strong>. The training program includes&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">relevant case studies, useful tools, and effective techniques related to</span>:</strong></span></p><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile talent acquisition:</strong>&nbsp;Implementing recruitment strategies prioritizing individuals with an Agile mindset and values.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile performance management:</strong>&nbsp;shifting to Agile-friendly approaches such as continuous feedback and frequent check-ins.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile Learning and Development:</strong>&nbsp;Providing training programs that equip employees with Agile skills and mindsets.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile organizational design:</strong>&nbsp;collaborating on restructuring the organization to support Agile practices like cross-functional teams and autonomy.</li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(65, 168, 95); box-sizing: border-box;" fr-original-style="color: rgb(65, 168, 95);">Bonus Module:</span></strong><span style="color: rgb(65, 168, 95); box-sizing: border-box;" fr-original-style="color: rgb(65, 168, 95);"> </span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(65, 168, 95); box-sizing: border-box;" fr-original-style="color: rgb(65, 168, 95);"><u fr-original-style="" style="box-sizing: border-box;">Enhancing HR Agility with AI &amp; Analytics:</u></span>&nbsp;</em></strong>This module explores the integration of AI and analytics to revolutionize HR practices, aligning them with agile principles. Participants will learn how these technologies can automate tasks, enhance decision-making, and support agile transformations across the organization. Through focused examples, the session highlights the impact on recruitment, performance management, and overall HR efficiency, offering a forward-looking approach to agile HR management.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">This course will be delivered through <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">live virtual sessions via Zoom</span></strong>.&nbsp;<span style="font-size: 14px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 14px;">There are the following dates on which you can opt for this course:</span></span></p><ol fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 8-10 Apr | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 13-15 May | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 12-14 Jun | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 22-24 Jul | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 14-16 Aug | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 16-18 Sep | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 9-11 Oct | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 18-20 Nov | 9 am - 2 pm GMT | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 18-20 Dec | 9 am - 2 pm GMT | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li></ol><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">The following are the links to the<span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);"> <u fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">essential documents</strong></u></span> that will help you make an informed decision:<br fr-original-style="" style="box-sizing: border-box;"></span></div><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Detailed <span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">course brochure</span>: </strong><a href="https://drive.google.com/file/d/1PARAqO_uN8WLtXb8e6OKoawB60afNwJ_/view?usp=drive_link" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(147, 101, 184); box-sizing: border-box;" fr-original-style="color: rgb(147, 101, 184);">Click Here</span></strong></a><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;or download via the link below:&nbsp;</strong></div></li></ol><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><a href="https://drive.google.com/file/d/1PARAqO_uN8WLtXb8e6OKoawB60afNwJ_/view?usp=drive_link" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">https://drive.google.com/file/d/1PARAqO_uN8WLtXb8e6OKoawB60afNwJ_/view?usp=drive_link</span></a><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 14px; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0); font-size: 14px;">&nbsp;</span></strong></div></li></ul><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">Testimonials</span> from global HR professionals: </strong><a href="https://drive.google.com/file/d/1wYNCJAMiNQeeihcluQEY5JdBkjgYtW6S/view?usp=drive_link" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(147, 101, 184); box-sizing: border-box;" fr-original-style="color: rgb(147, 101, 184);">Click Here</span></strong></a><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;or download via the link below:&nbsp;</strong></div></li></ol><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><a href="https://drive.google.com/file/d/1wYNCJAMiNQeeihcluQEY5JdBkjgYtW6S/view?usp=drive_link" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">https://drive.google.com/file/d/1wYNCJAMiNQeeihcluQEY5JdBkjgYtW6S/view?usp=drive_link</span></a><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">&nbsp;</span></div></li></ul>

ValueX2

https://www.valuex2.com/agile-hr-certification/
https://www.linkedin.com/company/80563537/

ICAgile's Agility in HR (ICP-AHR) Training & Certification Program by ValueX2 | 3 days - 5 hrs/day | 9 am - 2 pm UK Time

<p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Become a certified UI designer</strong></p><ul style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><li fr-original-style="" style="box-sizing: border-box;">Learn how to create beautiful, pixel-perfect user interfaces</li><li fr-original-style="" style="box-sizing: border-box;">Accelerate your career with an in-demand skillset</li><li fr-original-style="" style="box-sizing: border-box;">Get a professional qualification in just 12 weeks</li><li fr-original-style="" style="box-sizing: border-box;">Manage your own schedule with our flexible, self-paced online course</li></ul><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Expand your career options</strong></p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">UI skills are needed worldwide, and demand is growing. With a globally recognised qualification, you&rsquo;ll become a more valuable, sought-after professional.</p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Design with confidence</strong></p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">You&rsquo;ll understand the &lsquo;why&rsquo; of good UI design by knowing the principles behind it. You&rsquo;ll be able to defend your decisions and design with confidence.</p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Work in a creative, rewarding job</strong></p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">UI designers add personality and visual appeal to user interfaces. It&rsquo;s an enjoyable career that rewards creativity: the perfect entry into tech for visually-minded people.</p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A flexible, university-backed curriculum</strong></p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">Our curriculum is university credit-rated and approved by the industry. Over 12 weeks, you&rsquo;ll learn the principles and skills you need to become a confident UI designer.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Study method</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Online, self-paced</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">12 weeks</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Access to content</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">12 months</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Qualification</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Professional Certificate in UI Design</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Awarded by Scottish Qualifications Authority trading as SQA</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Additional info</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Exam(s) / assessment(s) is included in price</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tutor is available to students</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Description</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">During this 12 week, online course you will learn:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction to UI Design</li><li fr-original-style="" style="box-sizing: border-box;">Brand and Personality</li><li fr-original-style="" style="box-sizing: border-box;">Layout</li><li fr-original-style="" style="box-sizing: border-box;">Design Principles</li><li fr-original-style="" style="box-sizing: border-box;">Interactivity</li><li fr-original-style="" style="box-sizing: border-box;">Typography</li><li fr-original-style="" style="box-sizing: border-box;">Colour, shapes and effects</li><li fr-original-style="" style="box-sizing: border-box;">Iconography and imagery</li><li fr-original-style="" style="box-sizing: border-box;">Design process</li><li fr-original-style="" style="box-sizing: border-box;">Presenting ideas</li><li fr-original-style="" style="box-sizing: border-box;">UI design tools</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will also work on a project and your portfolio with access to weekly mentor sessions, an active student community, and support from our student success team.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Who is this course for?</h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Graphic designers and digital designers who want to upskill to UI design</li><li fr-original-style="" style="box-sizing: border-box;">UI designers who want to strengthen their knowledge and craft</li><li fr-original-style="" style="box-sizing: border-box;">UX professionals who want to become more rounded product designers</li><li fr-original-style="" style="box-sizing: border-box;">Anybody with a design background looking for a creative job in tech</li></ul></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Requirements</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You don&rsquo;t need experience in design or technology to enrol in our courses, although having one or both is a definite bonus. Our students come from a diverse mix of backgrounds, including project management, development, graphic design, product management, business analysis and so on.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You need to be motivated and committed. We set a high bar. Studying for one of our professional qualifications requires a certain amount of time, energy and focus.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You need to be comfortable learning in English. All video lessons, course materials, webinars, correspondence and the final exam are delivered in English.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Career path</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Students typically graduate into UI Designer jobs. The average UI Designer salary in the UK with 3-5 years experience is &pound;62,500.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This is based on data from Payscale, Totaljobs, Indeed, Talent, and Glassdoor</p></section></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><br fr-original-style="" style="box-sizing: border-box;"></section>

UX Design Institute 

Professional Certificate in UI Design

<p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);">A comprehensive introduction to UX design. Learn the key principles and concepts behind the UX process.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Take your first steps into UX</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Whether you want to explore UX as a career or expand your professional skillset, this UX design fundamentals course is the perfect starting point.</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Follow 65 expert lessons that will immerse you in the theory and principles of UX Design</li><li fr-original-style="" style="box-sizing: border-box;">Learn about the techniques that underpin the UX process, like user research, affinity diagrams, and prototyping</li><li fr-original-style="" style="box-sizing: border-box;">Earn a globally recognised and university credit-rated professional qualification</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is it for?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Anybody who needs to understand UX</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Format</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Online, self-paced</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">6 weeks (recommended)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Commitment</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">3 hours per week</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How you&rsquo;ll benefit</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you want to really understand UX, this UX design fundamentals course for you.</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Speak confidently about UX design</li><li fr-original-style="" style="box-sizing: border-box;">Develop a mindset for problem-solving</li><li fr-original-style="" style="box-sizing: border-box;">Learn to advocate for the user - and make better business decisions as a result</li><li fr-original-style="" style="box-sizing: border-box;">Become a more rounded, valuable professional</li><li fr-original-style="" style="box-sizing: border-box;">Showcase your knowledge with a university credit-rated certificate</li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learn the key UX design fundamentals concepts in just six weeks.</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Everything you need to truly grasp UX, over five engaging modules.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 1</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Introduction to UX design</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Gain a comprehensive overview of the UX design process.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 2</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">User research methods</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn how to gain deep insights into customer needs and behaviours.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 3</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Analysis techniques</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Discover how research gets translated into actionable insights.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 4</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Defining the experience</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Explore problem-solving techniques and design principles.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 5</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Prototyping techniques</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Understand the different forms of prototyping and when to use them.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Exam</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">40-minute final exam</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Get assessed on your knowledge through a final exam.</p><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><br fr-original-style="" style="box-sizing: border-box;"></section></section></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><br fr-original-style="" style="box-sizing: border-box;"></section>

Certificate in UX Design Fundamentals

Early Bird Price

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn the essentials of software development. And increase your confidence when working with developers.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why take this course?</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Talk with confidence about web and internet technologies</li><li fr-original-style="" style="box-sizing: border-box;">Build better relationships with developers on your team</li><li fr-original-style="" style="box-sizing: border-box;">Create smarter designs with a deeper understanding of technical constraints</li><li fr-original-style="" style="box-sizing: border-box;">Understand the concepts behind coding without needing to code</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is it for?</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All UX professionals</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Format</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Online, self-paced</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">6 weeks (recommended)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Commitment</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">3 hours per week</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What you&rsquo;ll learn</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Over 6 weeks, you&rsquo;ll learn about the key concepts and processes involved in software development. You&#39;ll understand how code works, so that you can collaborate more effectively with developers.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 1</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The software landscape</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Understand the relationship between hardware and software.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 2</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Layers of software</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Dig into each layer of the tech stack, from the front-end to the back-end.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 3</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Front-end technologies</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Get up to speed on the roles of HTML, CSS and Javascript.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 4</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Back-end technologies</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Explore the back-end, APIs and common programming languages.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 5</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How developers work</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn about common development workflows, from waterfall to agile.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 6</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Effective collaboration</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Get practical guidance on how to work well with development teams.</p>

Coding

Software

Web Developer

Software and Coding Fundamentals for UX

Swansea

ONLINE STUDY + ONE DAY ZOOM SESSION
NO CLASSROOM ATTENDANCE REQUIRED


Awarding Body: Dual Accreditation - Open College Network (OCN Credit4Learning) & The CPD Certification Service (21 CPD Points)
 
Award Level: UK - Level Three (Advanced) + 21 CPD Points
Ireland Level Five (Advanced) + 21 CPD Points
 
Minimum Age: 18 (16 with parental consent)
 
Entry requirements: None. English Level 2 desirable
 
Training Locations: Study online + virtual classroom.
 
Practical Training: Includes FREE Practise@Home Phlebotomy Training Kit worth £79.99
This comprehensive 76 piece practical training kit includes mini-arm trainer, sharps container and all medical grade supplies needed as well as a step-by-step 30 minute training video.



PART 1 (THEORY) - STUDY AT HOME ONLINE :
Complete your theory training online in the comfort of your own home or at work. Stop/start when it suits you and complete the online modules at your own pace. Can be completed on multiple devices such as laptop, smart-phone, desktop computer, kindle, tablet etc.
 
PART 2 (PRACTICAL SESSIONS) - JOIN US FOR A COMPREHENSIVE ONE DAY ZOOM SESSION:
Full instructions will be provided. We will send you a completely free Practise@Home Phlebotomy Training Kit, including a mini-arm trainer, for you to keep. You will follow your tutor's on-screen instructions during your Zoom virtual classroom sessions as you learn and develop your phlebotomy skills. The procedures and practices taught online are exactly the same as you would learn in the classroom. At any time before or after your course you can watch our 30 minute step-by-step video to refresh your knowledge and continue to use your training kit to practice your skills.
 
(THIS COURSE AWARDS THE SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR CLASSROOM AND HYBRID COURSE VERSIONS)


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


COURSE ITINERARY

 
A dually-accredited hybrid modular venepuncture course awarding an
OCN Accredited Level Three Certificate (3 credits) & 21 CPD Points


Nationally Recognised Qualification


Part 1 - online (eLearning) Part 2 - Virtual Classroom (1 Day Zoom)


PRE-COURSE
Home study pack - download and complete before the virtual classroom sessions

PART 1 - ONLINE
M01: Course Overview
M02: History, Definitions and Roles
M03: Work-flow cycles
M04: Professionalism
M05: Health & Safety
M06: Blood Collection Systems
M07: Anatomy & Physiology
M08: Blood Composition
M09: Using the equipment
M10: Performing the venepuncture - see Classroom Part 2
M11: Lab Tests and Bottle Types
M12: Analytical Errors
M13: Informal Quiz – answers
M14: Award – accredited certificates, value, application and overview. Job Opportunities.


PART 2 - VIRTUAL CLASSROOM (ONE DAY ZOOM SESSION)
M01: Introduction: Welcome, Introductions and Overview.
M10: Performing the venepuncture (theory overview)
P01: Practical Session 1 – Equipment familiarisation - "Tools of the Trade"
P02A: Practical Session 2A – Unpacking your training kit
P02B: Practical Session 2B - A look at the mini-arm trainer and associated equipment
P03: Practical Session 3 – Using the tourniquet and identifying a vein
P04: Practical Session 4 – Handling and assembling the equipment. Familiarisation and procedures including initial skill-set development
P05: Practical Session 5 - Further skill-set development and consolidation. Discussing needle types including winged infusion sets (butterfly needles)
P06A: Practical Session 6A – Performing the venepuncture on the mini-arm trainer. Palpating the vein, performing the venepuncture. Sample handling and labelling.
P06B: Practical Session 6B – Consolidating pre- and post-venepuncture procedures.
 
Additional support material can be downloaded as you progress through the course online.





ZOOM SESSION

VIRTUAL CLASSROOM (ZOOM) SESSIONS 
Our Virtual Classroom training course consists of online study (Part 1 - theory) and Virtual Classroom Zoom sessions (Part 2 - practical skill-set development)
You must complete your Part 1 online study before joining us for your Zoom session(s).
Once you have enrolled on this course you will be sent a free Practise@Home Training Kit, This is yours to keep and can be reused any many time as you wish after you have completed the course.
Your Booking Confirmation will include your Zoom log-in details.



Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

Learn how to take blood ... train as a Phlebotomist

    Nationally Recognised Qualification

    No previous experience or qualifications needed

    OCN Accredited - Level 3 (advanced)

    CPD Accredited (The CPD Certification Service)

    Covers all steps up to live blood draw

    Practise on artificial arm and fake blood!

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Introduction to Phlebotomy Course (GPT003VC) - 1 DAY Virtual Classroom

London

Actors Studio

Screen Acting Weekly with Showreel

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Uncover and discard beliefs and attitudes that foster or block progress</b>. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART I &ndash; BROADENING THE VIEW</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART II &ndash; FAIR STANDARDS</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART III &ndash; ORGANIZATIONAL UNITY</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ATTENDEES&nbsp;WILL BE ABLE TO:</strong></h3>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover new ways to &ldquo;see things differently;&rdquo;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Define Diversity and uncover ways in which it is significantly useful in an organization;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Manage conflict through unity, using the organization&rsquo;s mission, vision, values, and goals; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Understand and communicate value to staff.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Class&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diversity &ndash; Building a Thriving Business Environment</strong>&nbsp;is a 4-hour interactive virtual class.&nbsp;</i></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.
You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.
Uncover and discard beliefs and attitudes that foster or block progress. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.
PART I – BROADENING THE VIEW
Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.
PART II – FAIR STANDARDS
Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.
PART III – ORGANIZATIONAL UNITY
Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.
ATTENDEES WILL BE ABLE TO:
Discover new ways to “see things differently;”
Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;
Define Diversity and uncover ways in which it is significantly useful in an organization;
Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);
Manage conflict through unity, using the organization’s mission, vision, values, and goals; and
Understand and communicate value to staff.
Online Class—Diversity – Building a Thriving Business Environment is a 4-hour interactive virtual class. 
 
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Improving Communications Uk

DIVERSITY – BUILDING A THRIVING BUSINESS ENVIRONMENT

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB.<div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job.</p><h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">OBJECTIVES</strong></h4>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Participants will be able to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Build a consistent framework and process to ensure an unbiased candidate experience;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Choose job specifications and determine how success will be measured (skills);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Identify characteristics and qualities that will support the required skills;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Review legal and appropriate interviewing etiquette/guidelines, including social media research;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Screen candidates, using resumes and phone interviews; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Conduct successful role-play Behavioral Interviews in class.</li></ul>&nbsp;<h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">CLASSES WILL INCLUDE:</h5>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Workbooks for future reference and study.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Workshop / role play with actual interview scenarios to assist in internalizing data.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Time for individual questions and concerns to aid in personalizing tactics.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Behavioral Interviewing</strong> is a 4-hour interactive online class for up to six people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively <em fr-original-style="" style="box-sizing: border-box;">Improving Customer Service</em> workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Ildiko Oravecz</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">New Mexico International Society for Performance Improvement</span>

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB.
Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams.
In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job.
OBJECTIVES
Participants will be able to:
Build a consistent framework and process to ensure an unbiased candidate experience;
Choose job specifications and determine how success will be measured (skills);
Identify characteristics and qualities that will support the required skills;
Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job;
Review legal and appropriate interviewing etiquette/guidelines, including social media research;
Screen candidates, using resumes and phone interviews; and
Conduct successful role-play Behavioral Interviews in class.
CLASSES WILL INCLUDE:
Workbooks for future reference and study.
Workshop / role play with actual interview scenarios to assist in internalizing data.
Time for individual questions and concerns to aid in personalizing tactics.
Online Format—Behavioral Interviewing is a 4-hour interactive online class for up to six people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively Improving Customer Service workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others.
Ildiko OraveczNew Mexico International Society for Performance Improvement

BEHAVIORAL INTERVIEWING: BUILDING A CONSISTENT FRAMEWORK AND PROCESS

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The audience for this course is anyone who wants to acquire foundation level knowledge on data centre infrastructure. This course is ideally suited for data centre new hires, internal data centre support staff, IT support staff who work in the data centre, helpdesk staff, vendors/suppliers who install/maintain data centre equipment, building maintenance staff including data centre cleaners and other supporting functions, and fresh graduates. This course is also well suited for individuals working in data centre business support functions such as sales/pre-sales, HR, Finance and business administration.</p>Overview<p>The DCFC course will prepare participants for entry into the exciting and high-growth data centre industry. It will ensure that participants acquire the required basic knowledge to take on a wide variety of jobs in the data centre industry. It will also provide the required knowledge and skill to further their training into specialised areas on data centre design/build, operations/governance or standards/compliance.</p><p>The Data Centre Foundation Certificate (DCFCÂ©) is a 2-day course designed to deliver foundation knowledge about data centre facilities infrastructure. It provides participants with global overview and knowledge on data centres which will be of advantage to the participants who are looking at joining the ranks of professionals working in the data centre, ICT, infrastructure or the mechanical and electrical (M&amp;E) design industries. It will also form a solid foundation for participants who wish to pursue his/her studies either academically or to further his/her industry specialisation with professional certification courses on data centre design/build, operations/governance and/or standards/compliance. With the tremendous growth of data and the data centres to support it, the demand for data centre professionals will grow in tandem.</p></div><div id="course-pills-2"><h4>Introduction to Data Centres</h4><ul><li>History of data centres</li><li>Definition of different type data centres</li></ul><h4>Data Centre Standards</h4><ul><li>List of standards</li><li>Rating definitions</li></ul><h4>Data Centre Facilities Areas</h4><ul><li>Listing of all areas and their functions</li></ul><h4>Topology Designs</h4><ul><li>Definition of Ratings</li></ul><h4>Components of the Power Infrastructure</h4><ul><li>Utility power</li><li>Transformers</li><li>Generators</li><li>Fuel systems</li><li>ATS</li><li>UPS systems</li><li>Batteries</li><li>Electric panels</li><li>Cabling/busbar systems</li><li>Power rails/strips</li></ul><h4>Lights</h4><ul><li>Lights</li><li>Emergency lights</li></ul><h4>Cooling Infrastructure</h4><ul><li>Chillers</li><li>DX Systems</li><li>Evaporators</li><li>CRAC/CRAU/HVAC</li><li>Raised floor</li><li>Non-raised floor</li><li>Containment</li></ul><h4>ICT/Network Infrastructure</h4><ul><li>Equipment racks</li><li>Network cabling (fibre, copper)</li><li>Cable trays and pathways</li><li>TIA-606 labelling</li></ul><h4>Data Centre Security</h4><ul><li>Perimeter security</li><li>Physical protection</li><li>CCTV</li><li>Access control</li><li>Security management</li></ul><h4>Fire Suppression</h4><ul><li>Detection systems</li><li>Suppression systems</li><li>Prevention systems</li><li>Fire extinguishers</li><li>Fire Safety</li></ul><h4>Monitoring and reporting</h4><ul><li>DCIM</li><li>EMS/BMS</li></ul></div>

Nexus Human

IT Certifications

Cyber Security Foundation

Certified in Data Protection (CDP)

ICDL (International Certification of Digital Literacy)

Data Centre Foundation Certificate (DCFC)

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The industry standard course in UX research</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Master the research skills that make UX professionals so valuable. Become a confident, credible and effective user researcher with a globally recognised qualification.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is it for?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">UX professionals Aspiring UX researchers</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">16 weeks</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Commitment</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">3 hours per week</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Format</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Online, self-paced with live support and mentoring</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why take this user research course:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Gain the most in-demand skills* and boost your career in a thriving industry.</li><li fr-original-style="" style="box-sizing: border-box;">Learn a complete range of UX research methods. Expand your toolkit to conduct high-quality research at pace.</li><li fr-original-style="" style="box-sizing: border-box;">Become an insights expert. Translate findings into actionable insights and communicate them with conviction.</li><li fr-original-style="" style="box-sizing: border-box;">Showcase your expertise. Build a professional user research portfolio and earn a university credit-rated qualification.</li><li fr-original-style="" style="box-sizing: border-box;">Get the confidence to succeed. Count on our mentors, career advisors and student community throughout your journey.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">*Research is one of the top 10 most in-demand skills globally (LinkedIn, 2023).</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A comprehensive, in-depth curriculum</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This user research course has been created and validated by experts in UX research. It is credit-rated by Glasgow Caledonian University.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Self-paced learning gives you the flexibility to study in your own time. Monthly deadlines and submissions give you structure and accountability. The best of both worlds.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><br fr-original-style="" style="box-sizing: border-box;"></section></section></section><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 1</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Introduction to user research</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Understand the role of a UX researcher. Explore the types, methods and ethics of research.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 2</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Planning the research</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn how to build a research plan, collaborate with stakeholders, recruit participants and manage data.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 3</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Fundamental user research skills</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Master the core skills of interviewing and usability testing. Learn how to moderate and take notes.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 4</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Expanding your toolkit</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Explore qualitative research methods like ethnography, contextual enquiry, service safaris and diary studies.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 5</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Analysing qualitative research</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn to analyse research data and translate it into user goals, affinity diagrams, personas and journey maps.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 6</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Quantitative research</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn to design, conduct and analyse online surveys, A/B tests and more.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 7</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicating the research</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn how to report and present your findings with confidence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 8</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">AI for user research</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Explore how AI tools can assist researchers.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Project</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Portfolio project</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Build a professional portfolio to showcase your research expertise.</p>

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